So I bought a Nokia 7 Plus on the 27th of April to replace my Nexus 6P on which the battery had turned awful. Got it as I needed a reliable phone for an upcoming trip to Japan, around 2 weeks later. The day before I left I installed a new more protective case I had ordered online. When I took the phone out of the included case I noticed something that looked like a defect on the copper plating almost between the power and volume buttons as well as a bit higher up on the same side. Didn't think more about it and just thought it was a optical trick my eyes played on me and installed the new case.
While in Japan, I took the phone out of it's case to show the phone to a Finnish friend, and when did put it back I noticed it again, this time as I was outside in the bright sunlight I inspected it more clearly and to me it looked like the screen and edge of the chassi was not fully joined.
When I got back home I did talk to Nokias support in the app they provide on the phone and got it comfirmed that indeed, it shouldn't look like that, and they said I should take it to the store where I bought it to get it replaced or repaired (I don't know why they would repair a phone that was just over a month old at this point, always been in a case with tempered glas screen protector, been kept in front pocket or jacket pocket and never been dropped)
So I decided to talk to the store where I bought it from, decided to talk with their online support chat before taking it in to the store. They said, it didn't seem right and told me to bring it into the store for a replacement or repair. So sure enought I bring the phone to the store, they look at it and say well they don't have a tech. at hand to look at it, so it has to be sent in for evaluation. A swap wasn't even on the table. The store happned to have a bigger store not far away where I knew they had a service desk, so I decided to bring it there. Same thing. It has to be sent in for evaluation, and it would take at least 10 days as it's vacation season. He did however ask if the phone worked fine otherwise, which it does. It's great and I absolutaly love it. As I was unsure what I wanted to do, as it was not the swap I was expecting after talking to the online support, he offered to note this defect down on my receipt in their computer database.
The phone works fine and there is nothing else wrong with it. Am I over reacting on this issue? But my concern is that lint will perhaps get into the device and cause issues down the line.
Anyone else noticed something like it on your devices? Including a picture that I think shows clearly what I'm talking about. Thanks!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Ecelestin said:
So I bought a Nokia 7 Plus on the 27th of April to replace my Nexus 6P on which the battery had turned awful. Got it as I needed a reliable phone for an upcoming trip to Japan, around 2 weeks later. The day before I left I installed a new more protective case I had ordered online. When I took the phone out of the included case I noticed something that looked like a defect on the copper plating almost between the power and volume buttons as well as a bit higher up on the same side. Didn't think more about it and just thought it was a optical trick my eyes played on me and installed the new case.
While in Japan, I took the phone out of it's case to show the phone to a Finnish friend, and when did put it back I noticed it again, this time as I was outside in the bright sunlight I inspected it more clearly and to me it looked like the screen and edge of the chassi was not fully joined.
When I got back home I did talk to Nokias support in the app they provide on the phone and got it comfirmed that indeed, it shouldn't look like that, and they said I should take it to the store where I bought it to get it replaced or repaired (I don't know why they would repair a phone that was just over a month old at this point, always been in a case with tempered glas screen protector, been kept in front pocket or jacket pocket and never been dropped)
So I decided to talk to the store where I bought it from, decided to talk with their online support chat before taking it in to the store. They said, it didn't seem right and told me to bring it into the store for a replacement or repair. So sure enought I bring the phone to the store, they look at it and say well they don't have a tech. at hand to look at it, so it has to be sent in for evaluation. A swap wasn't even on the table. The store happned to have a bigger store not far away where I knew they had a service desk, so I decided to bring it there. Same thing. It has to be sent in for evaluation, and it would take at least 10 days as it's vacation season. He did however ask if the phone worked fine otherwise, which it does. It's great and I absolutaly love it. As I was unsure what I wanted to do, as it was not the swap I was expecting after talking to the online support, he offered to note this defect down on my receipt in their computer database.
The phone works fine and there is nothing else wrong with it. Am I over reacting on this issue? But my concern is that lint will perhaps get into the device and cause issues down the line.
Anyone else noticed something like it on your devices? Including a picture that I think shows clearly what I'm talking about. Thanks!
Click to expand...
Click to collapse
Seems like a manufacturing defect because mine is fine.
Sent from my Nokia 7 plus using Tapatalk
Related
Anybody have an invisible shield installed on their Droid 3? I just got mine in the mail today and i tried putting it on but the corners on the back keep popping up...I really dont want to pull it up and try to reinstall because I already ran out of the solution they gave me and had to use some leftover from my Touch Pro2's install kit. Any advice is helpful Thanks
Yes I had the same problem. I think I fixed it by starting at one corner of the phone, holding it down for a few seconds and slowly moving all over the outer edge. There are a few spots that curl up but it looks good.
It sucks, I think it took me an hour to get it how I felt comfortable it would not peel off.
Just keep working at it. It feels like they rushed production and it does not fit the phone the correct way.
Sent from my DROID3
yeah for all my other phones the corners were cut so the side flap folded down and the top flap had an extra edge so u could fold it up and wrap the extra peice around the corner. it looks like this one the corners are just rounded...i tried the 'palming' method and it's working but still peels up after a while. I'm trying to be patient but it's still rather annoying.
If you ran out of the solution you can just fill it up with water, the manual says up to 3 times or so. Its just soap and water.
Sent from my DROID3 using XDA App
rda990 said:
If you ran out of the solution you can just fill it up with water, the manual says up to 3 times or so. Its just soap and water.
Sent from my DROID3 using XDA App
Click to expand...
Click to collapse
Wow, that's crazy haha. I guess I should practice reading the manuals more, after doing it so many times I just take out the plastic and start going to work. This was the first time i got a refillable bottle though, maybe it's something new they do?
On another note...
As an update, i ended up taking it to a zagg kiosk at the mall and i must say, I wish i had done that to begin with. I really didn't see how their installation could be so amazing but it was FLAWLESS...I kind of wish I had stayed and watched her do it instead of walking around the mall. Maybe I could have learned her secrets so I could make it look that good myself next time around haha.
These pics were taken within 5 minutes of leaving the mall. No bubbles at all, and all corners stayed down.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It cost $10 for the install but i think it was worth it. If it ever peels i can go get it replaced for free.
I was thinking about getting one of the invisible shields, but they seemed a bit expensive, and with a $10 applying fee (I doubt I'll be able to get it on) that's a lot for a protective film. Just wondering if other people think they're worth the price.
I think it's definitely worth the price IF you use your phone like me. I refuse to put it in a hard case and always keep in in my pocket, so it basically eliminates scratches and prevents drops because it adds a better grip/feel to the phone. Especially when taking it out of my pocket there's a chance of it slipping out of my fingers so the full body works for me. Even if you do use a case, though, the screen protector is probably a good idea. It's the best one but since it's thicker some people don't like it. I got used to it on my Touch Pro and since then i've never noticed it being hard to slide my finger on the screen. It's all up to preference basically, but there's a reason why you get multiple protectors with the cheaper versions vs. 1 with invisible shield. It just works.
Also search online for online coupons, i used Zagg20 to get a 20% discount, so all together with the install it was a little over $30. Either way you get a lifetime warranty, but if you don't get it installed by them you have to remove, ship, and reinstall the new invisible shield yourself (they reimburse for shipping) and I didn't want to struggle with the back again.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
First of all, I feel like I got ripped off, this case is nothing but annoying, the flappy door always get in the way even when its flipped around to the back,
you think they would atleast have put a magnet on the door so it has another purpose as a smart cover, I feel like they rushed it, and it's barely worth 10$, let alone 19.99$+Shipping. I would rather have a 10$ leather or tpu case from ebay.
I wanted to state my opinion and get the forums opinion, how do you feel about it?
You're an angry guy.
Sent from my Nexus 7 using xda premium
chefdave12118 said:
You're an angry guy.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Not trying to be, but when you spend almost 30$ on something that is worth 7.99$, and is nothing but a bother, yea, im a tad bit mad, but not too much, just got annoyed and decided to make a rage thread about the case.
Not saying its trash but certainly isn't worth the price (prob worth like $15 shipped? Maybe $10 and $15-20 if it had a sleep function)
i saw a video review of it on Youtube a couple weeks ago and it looked cheap. Reminded me of a TPU case with a flap.
I'd buy it off you for $15 shipped.
Overall I like it, EXCEPT for one really annoying flaw: The hinge is WAY too stiff and it keeps trying to close itself if you fold it behind the device.
govtcheez said:
I'd buy it off you for $15 shipped.
Click to expand...
Click to collapse
Hm, make it 19$, and ill ship it to you, and thats me loosing like 8-9$ in a day.
I'm surprised anyone bought it. The first time I looked at the Nexus 7 I quickly looked for accessories for it on the Google Play website, looked at the cover ... said NO, looked at the extra power adapter, said NO for the second time.
Everyone knows there would be a flood of covers and other things for the device in a short while.
It's a pos ripoff. Much better out there at half the price.
Highlighted the logo in blue
Can you just cut the flap off and use it like a tpu?
lunarken said:
Highlighted the logo in blue
Click to expand...
Click to collapse
Maybe I should put some Elmers glue on mine, and sprinkle some glitter on it, or put some crazy eyes on it.
In hindsight (being what it is), Asus admitted that more of these sold than expected. The price reflects a premium on brand, and it was very plain what these were going to be like from the pictures. They looked like basic silicone with no added features, and they are. Asus said nothing about the sleep feature of the Nexus 7. There was no reason to believe that their cover would take advantage of it.
Had I bought one of these, I also would feel ripped off. Not by Asus or Google, but by my inability to hang on to my $20 based on the facts at hand.
LouZiffer said:
In hindsight (being what it is), Asus admitted that more of these sold than expected. The price reflects a premium on brand, and it was very plain what these were going to be like from the pictures. They looked like basic silicone with no added features, and they are. Asus said nothing about the sleep feature of the Nexus 7. There was no reason to believe that their cover would take advantage of it.
Had I bought one of these, I also would feel ripped off. Not by Asus or Google, but by my inability to hang on to my $20 based on the facts at hand.
Click to expand...
Click to collapse
Actually I kind of liked how it looked from the pictures - what the pictures don't show is how badly it handles trying to put the flap behind the device.
Entropy512 said:
Actually I kind of liked how it looked from the pictures - what the pictures don't show is how badly it handles trying to put the flap behind the device.
Click to expand...
Click to collapse
The look is nice, but what you bring up is what I immediately thought when I saw it for the first time. There's nothing to hold the cover back and it's not hinged in any way. Asus even had pictures of it splayed out on a flat surface. A video would have made it apparent for sure, and like I say... I could have been wrong at the time. I simply put my bet on the other color.
Did you watch the numerous video reviews on this forum that said the cover sucked balls before you bought it?
Sent from my Nexus 7 using Tapatalk 2
Glad I waited to see a review before rushing to buy to it.
Just got back home with my new ONE. While I was at Bestbuy, a guy was also getting an HTC ONE next to me. The girl checking him out said, "do you want a screen protector?" He said "how much" and she replied "Free!"
Anyways, I have no idea why she gave him a free screen protector, but when I was done with my transaction (After I paid and received my receipt) I asked the girl helping me if I also would be getting a free screen protector and she was like "oh yeah... hang on" then she grabbed a Zagg Invisible Shield HD ($25.99), rang it up, discounted it -$25.99 and then put the package and receipt in the bag while asking if I wanted her to install it.
Long story short, just act like you thought you were going to get a free screen protector and you might get one at the end... that is if you ask about it, or say you "heard"
Also, I have an upgrade available but opted to buy the phone outright as I need to get an S4 too. So I asked if they can price match sprints non-contract price of $549... she said no prob, how much? And I told her $549.... she didn't verify anything, just called a manager to come and override the computer, and that was it!
Time to play with the phone now!
got mine free as well when i bought at bestbuy
Yes, BB is offering a screen protector with the HTC One (not sure how long the offer lasts though). The BB I went to had a printed flyer advertising the free screen protector. However, 3 separate BB's I visited would not price match Newegg's (or any competitor's) offer. They said there was a recent policy change that they do not price match "contract phones" and sure enough, the fine print on BB's website confirms it. Sounds like that because the $549 was off contract, that's probably why they went ahead and price matched for the OP.
I too got the screen protector free. They said it was for today and tomorrow only.
Sent from my HTCONE using Tapatalk 2
I got one free when I purchased my EVO 4G from Best Buy, 3 years ago. It was on my phone for all of about a day before I ripped it off. I just didn't think I could get used to the look and feel. Always good to get free stuff, though. :good:
Funny thing that they didn't even knew about the promotion at the BB that I got my phone from, I had to show them that it was on their website and I took them 10 min to figure it out how to get the code to work and get it to work. I don't really need the screen protector because I got an Otter box defender case with build screen protector but I not liking the cutout for the speakers, it seem I'm going to get dust in there and scratch the glass.
rtoodeetwo said:
Funny thing that they didn't even knew about the promotion at the BB that I got my phone from, I had to show them that it was on their website and I took them 10 min to figure it out how to get the code to work and get it to work. I don't really need the screen protector because I got an Otter box defender case with build screen protector but I not liking the cutout for the speakers, it seem I'm going to get dust in there and scratch the glass.
Click to expand...
Click to collapse
Yeah, through my experience with otterboxes, they will scratch the ish out of your screen. Best bet is to have a secondary screen protector under it or just apply your own and break the one on the otterbox off.
youkosnake said:
Yeah, through my experience with otterboxes, they will scratch the ish out of your screen. Best bet is to have a secondary screen protector under it or just apply your own and break the one on the otterbox off.
Click to expand...
Click to collapse
I was thinking the same, just put in the Zagg screen protector underneath the otterbox one, I'm just wondering if anyone has tried this because I'm worried that is going to affect the sensitivity of the screen.
Bah! I just went in to get my pre-order from Best Buy (at 8pm), and the sales rep said they were offering a "discounted screen protector" for the price of $7.99! I was like... I wasn't planning on using a screen protector anyway, so screw that.
Ya this is the advertisement online.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from Taptalk on EVO LTE soff on some awesome custom Rom!
Mine they said free but they would installation was 7.99. I asked if I could install myself, and they said yes. My phone freedom 50$ did not come up so we had to call and wait. She said she would install for free as we wait. I also got a free case. She set my HTC box on top of it on the counter. As she bagged everything she just grabbed the box put it in the bag. When I got home I had the rocket fish case in the bag.
Sent from my HTCONE using Tapatalk 2
Does anyone know where I can purchase this case? I've tried every AT&T in my area and in the Seattle area and I cannot find anyone with this case in stock for purchase.
I have been looking with no luck. If you find one. Please let me know where.
Sent from my LG-D800 using Tapatalk 4
bri315317 said:
I have been looking with no luck. If you find one. Please let me know where.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
I will call at&t directly after I cancel my Verizon order for the wrong case. I'll let you know what happens.....
I am on the phone with AT&T and they can NOT find this case in their system/inventory....it's so annoying. If we had Verizon here in Anchorage, I would take back this phone and go with the Verizon variant. I spoke with an AT&T rep who is calling all the stores within a hundred miles to see if she can locate one for me. When she calls me back, I will update this post.
Try some T Mobile Stores as well, I know they give one for free maybe they have some in stock early before the phone release.
I just searched all over google search and NOTHING!!! Sucks cus i always have a case and screen protector literally the instant i take my device out the box. When i saw this case i fell in love, perfect for me at the gym with that little window music player. Just tap tap and change track, lol! Only place i've found this sold is on ebay in S. Korea for $79.99, not worth half that price imo for what the case is actually made out of. Costs probably $5 to make this damn case and sells for $79.99, yeah no deal!
A bit off topic, but while the Verizon rep was trying to figure out what the G2 even was, I tried on this case in the store and was severely disappointed in how cheap it felt.
My main issues are that nothing holds the flap closed so it gets caught on my pocket pulling it in and out and the hinge is the cheapest parts of the entire case, so it "shifts" on the phone. I can't explain it much better than that, but the window cover just sort of "flaps around."
Just thought I would share so you don't loose too much sleep trying to track it down.
Best buy now shows the window case online but its not available anywhere yet. Hopefully this means they are expecting some because I have been looking since purchase also
Just ordered it from Best Buy!!!
It was my understanding that LG wasn't releasing this case the same time the phone was released... Hence why everyone is having such problems finding it.
Best Buy said it wasn't available in any stores yet, but I did just order it from online, and they say it will ship tomorrow... So, I think that is your best best. The only have the black color available though, but they do have it for all the carriers, including VZW .
Anyone try the aftermarket quickwindow case linked below by Coverbot? I may....also doubles as a stand....hmmmmm
http://www.amazon.com/CoverBot-Quic...d=1381338554&sr=8-2&keywords=quickwindow+case
just picked one up from t mobile. taking it back doesnt add 50 bucks worth of protection or features
T mobile sent me one free with my phone. I strongly advise against using this case without a screen protector.
The metal banding around the inside of the window scratched my screen. Granted the scratch is barely visible and it takes some effort to see but I imagine it would only get worse from there so I stopped using it. Anyone want mine?
Sent from my LG-D801 using xda app-developers app
I'll give you my white one, it doesn't fit my phone right. The bottom left hand corner keeps popping out.
Sent from my LG-D801 using Tapatalk now Free
cmbtswmr said:
A bit off topic, but while the Verizon rep was trying to figure out what the G2 even was, I tried on this case in the store and was severely disappointed in how cheap it felt.
My main issues are that nothing holds the flap closed so it gets caught on my pocket pulling it in and out and the hinge is the cheapest parts of the entire case, so it "shifts" on the phone. I can't explain it much better than that, but the window cover just sort of "flaps around."
Just thought I would share so you don't loose too much sleep trying to track it down.
Click to expand...
Click to collapse
Thanks for this information. This case is not going to be for me. I'll try to sell mine for a few bucks mine when Sprint ships the G2.
thanasisc4 said:
T mobile sent me one free with my phone. I strongly advise against using this case without a screen protector.
The metal banding around the inside of the window scratched my screen. Granted the scratch is barely visible and it takes some effort to see but I imagine it would only get worse from there so I stopped using it. Anyone want mine?
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately I must agree :/
I've been using this case for two weeks now and noticed today that my screen is scratched. And the scratches are visible :/
I wrote to LG about that and I'm waiting for the answer.
Thats how my screen looks:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
zima_elo said:
Unfortunately I must agree :/
I've been using this case for two weeks now and noticed today that my screen is scratched. And the scratches are visible :/
I wrote to LG about that and I'm waiting for the answer.
Thats how my screen looks:
View attachment 2366539
Click to expand...
Click to collapse
Wow, that looks bad, I am surprised noone followed up to this. What did LG say, if they responded at all?
hydeah said:
Wow, that looks bad, I am surprised noone followed up to this. What did LG say, if they responded at all?
Click to expand...
Click to collapse
Unfortunately they haven't. I am sick and tired of waiting, so on Monday I will return the phone and the case to my mobile operator with a reclamation.
Hey Clownzer,
If you still have the white cover could I possibly have it? Thanks
This is actually not happening to my current unit but happened to the two previous one before I returned them, but I still want to see if this a common occurrence and if there's a quick and easy fix for it.
In my two previous nexus6es I noticed the plastic back cover is becoming unglued at the edges around the middle of the phone. Big enough to fit my finger nails. It seemed like a crappy gluing job was done. Did anyone else have this problem and what did you do about it?
Some Nexus 6 owners receiving defective units where the back cover is coming unglued http://drippler.com/drip/some-nexus...fective-units-where-back-cover-coming-unglued
Sent via Tapatalk on Shamu
LordGrahf said:
This is actually not happening to my current unit but happened to the two previous one before I returned them, but I still want to see if this a common occurrence and if there's a quick and easy fix for it.
In my two previous nexus6es I noticed the plastic back cover is becoming unglued at the edges around the middle of the phone. Big enough to fit my finger nails. It seemed like a crappy gluing job was done. Did anyone else have this problem and what did you do about it?
Click to expand...
Click to collapse
Make sure to check for battery expansion pushing the back cover off, happened to my Father's N6, so we got a replacement unit, and TMO told us to take the phone to a dump and safely dispose of it. We decided to wait and see the outcome (in a fireproof box), the battery has continued to expand, completely removing the back cover.
*Yes, I am aware of the fire/explosion hazard, it is in an air tight bin in a safe area. Almost a science experiment now. XD
npjohnson said:
Make sure to check for battery expansion pushing the back cover off, happened to my Father's N6, so we got a replacement unit, and TMO told us to take the phone to a dump and safely dispose of it. We decided to wait and see the outcome (in a fireproof box), the battery has continued to expand, completely removing the back cover.
*Yes, I am aware of the fire/explosion hazard, it is in an air tight bin in a safe area. Almost a science experiment now. XD
Click to expand...
Click to collapse
Got any pics? Would love to see how bad it is.
Mine is also peeling, have contacted Motorola and no problem in getting it replaced, hopefully the next one doesn't have this issue!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Where did you get the Wood Back Cover? Looks good man
How can we make sure that it's just the Glue that's coming off due to the heat and not the battery expanding? Mine is very similar to @EVIL JIMMY but only a bit lesser.
You would think that if there were enough people with these issues they would just recall it to notify us there is a serious problem (see dell laptop battery fires).
owyheendn said:
Where did you get the Wood Back Cover? Looks good man
Click to expand...
Click to collapse
It's a Dbrand skin
In regards to the battery expansion, is this a common fault with the N6? Should we be worried?
My phone looked like just @EVIL JIMMY posted. Sent it to service last week and now waiting it back or replacement. I'm pretty sure that I'm not getting replacement and the just replace battery and back cover.
My back cover is slightly raised right where the power and volume buttons are. Hopefully it doesn't get any worse. It's barely noticeable.
it is most likely to get worse.. some say it is the battery getting buffed.. even mine has slightly started coming off. I can hear the glue when I press down hard.
So far mine is fine, I received it on the 13th of January. It was made on December 24th.
Runaround
I noticed the back coming off about 2 weeks ago. but didn't think much of it at first. Then I read reports that Motorola acknowledged the problem. So since I got the phone through T-Mobile I contacted them. And boy did I get the runaround. Was told that less then 2% of the phones were affected and that there was no official acknowledgment to be found. The rep told me to take it to a T-Mobile store. They gladly would accept my $175 replacement fee and get me a new phone. I don't think so.
Sent a Tweet to Motorola for help. They answered with a link to their customer support page. Had a nice chat with some dude in India and got a call from them. Not quite sure what language he was speaking but I understood enough to answer his questions and he transferred me to a repair rep in Texas. Boy do I like it to talk to someone that speaks my language.
But it was all good from there. She asked me to email her a picture of the phone and called me back soon as she got it. She took my info and a replacement phone is on it's way. At no cost to me! They do want the old phone back though.
As always! Great service from Motorola. I just intended to get some help from them to deal with T-Mobile and ended up getting a new phone.
And for the first time disappointment in T-Mobile. I've been with them for 9 years and was always treated well.
Time for a Tweet to John Legere.
So long as this doesn't turn out to be a battery issue, it could be a good thing I suppose. Maybe we'll start to see fancy replacement back covers like the Moto X if these ones are easy enough to remove.
I'm rocking the DBrand wood skin too. It's lovely and very easy to fit but a real wood back would be great.
Sent from my Nexus 6 using XDA Free mobile app
After reading all the reports I have looked really close and I can barely see the back cover under the volume button moving upon applying pressure on it. I rally have to focus to see it but it's there. I have had mine since 01/04/2015 and I don't know if that's how I got it or if it recently started doing that.
I love my Nexus 6 and will keep an eye on it if it gets worse I would request a replacement.
I got mine from T-Mobile I hope they don't give me the run-around and replace it if needed.
The real question is, what has moto done with regard to the replacement phone? Have they actually figured the issue out and fixed the issue in the later batches of phones (specially the replacement ones) Or are they just shipping us a new phone which might have the same issue in a month's time from now? Can I find any source / proof for this?
blueren said:
The real question is, what has moto done with regard to the replacement phone? Have they actually figured the issue out and fixed the issue in the later batches of phones (specially the replacement ones) Or are they just shipping us a new phone which might have the same issue in a month's time from now? Can I find any source / proof for this?
Click to expand...
Click to collapse
That same thing came to my mind, when I got message that my replacement is on the way to me. Serial number look almost same as the one I ordered on december. So looks like they just send new unit. Offcourse I maybe wrong.
vahtmestar said:
That same thing came to my mind, when I got message that my replacement is on the way to me. Serial number look almost same as the one I ordered on december. So looks like they just send new unit. Offcourse I maybe wrong.
Click to expand...
Click to collapse
I'm quite skeptical about the root of the issue being fixed. Given that N6 is still in limited stock, how could they have fixed it and are readily shipping away new phones specially given the fact that the issue itself came to light in less that 2 weeks time. :|
Pecata said:
After reading all the reports I have looked really close and I can barely see the back cover under the volume button moving upon applying pressure on it. I rally have to focus to see it but it's there. I have had mine since 01/04/2015 and I don't know if that's how I got it or if it recently started doing that.
I love my Nexus 6 and will keep an eye on it if it gets worse I would request a replacement.
I got mine from T-Mobile I hope they don't give me the run-around and replace it if needed.
Click to expand...
Click to collapse
4th replacement here, two days old, no problems aside from I'm seeing this. The back looks fairly flush, but after close inspection there is some play when applying pressure to the back edge just by the power button/volume rocker. Does this mean its coming loose/battery expanding, or is this just a design flaw in the Nexus 6 and it won't necessarily come off/get worse?
Should I just wait and see or should I return it? I'm getting sick of this phones now due to all its problems.