Backup & Restore problem - Sony Xperia XZ2 Questions & Answers

hi everybody,
i'm having a bug/problem in Backup & restore on my XZ2.... i even did a software repair throu sony companion, and when i try to backup my data (contacts, conv...etc) it takes forever and the progress remain in 0% (in SD card, and also in my google drive)... i have done a couple of factory reset, and still persist!
when i try to choose the backup location..e.g; online... it remains loading in Signing in... and nothing happens! ughhhhh!!!!!!!!
PLEASE check the screenshots below and if anyone have an idea or suggest please let me know!
Thank you

Did you ever solve this problem? My phone is doing the same thing. I try to manually backup the phone and when I choose my Google account, it says I have to sign in, so I do, but then it gets stuck in an endless sign in popup like you.

I had this issue on my Xperia XZ Premium and resolved it by clearing data in the Backup and Restore app.

Related

Nandroid Backup

Hello,
I need a little help. Basically last night I started to get some Force Closes on twitter so I decided to restart my phone, but it then was in a constant loop, it would vibrate once then twice and repeat this. I tried taking out the battery for a while but it didn't work. So I decided to boot into recovery and make a backup. I then Wiped my phone and it restarted fine, so then I restored my backup..but it then went into the loop described above. Is there anyway to a.) Get my contacts/messages/photos etc off the backup or b.) successfully restore the backup?
If it matters I'm using Darky's 9.5 with Darkcore kernel 1.0
Thanks
Chalky
Chalky94 said:
Hello,
I need a little help. Basically last night I started to get some Force Closes on twitter so I decided to restart my phone, but it then was in a constant loop, it would vibrate once then twice and repeat this. I tried taking out the battery for a while but it didn't work. So I decided to boot into recovery and make a backup. I then Wiped my phone and it restarted fine, so then I restored my backup..but it then went into the loop described above. Is there anyway to a.) Get my contacts/messages/photos etc off the backup or b.) successfully restore the backup?
If it matters I'm using Darky's 9.5 with Darkcore kernel 1.0
Thanks
Chalky
Click to expand...
Click to collapse
Since you made the nandroid backup after you had the fcs and other problems, the backup saved the problems as well as your other stuff.
Sounds like you would be best off trying to wipe your phone then reinstall apps from TB or the market. Also in future save your contacts to your sim or to google/exchange for easy restoration.
I think there are ways to dig around in a backup ans save specific files like pictures
Search for it on XDA.
Also, in future try wiping dalvik and cache and fixing permissions before going to factory reset.
Sent from my GT-I9000 using XDA Premium App
Thanks for the reply.
I found that my pictures weren't actually deleted which was weird.
I did try to wipe the dalvik and cache but that didn't work. But didn't try fixing the permissions.
I think most of my contacts were synced with google mail, do I just have to sign into my gmail account and it will transfer the contacts to my phone?
Thanks again.
Chalky94 said:
Thanks for the reply.
I found that my pictures weren't actually deleted which was weird.
I did try to wipe the dalvik and cache but that didn't work. But didn't try fixing the permissions.
I think most of my contacts were synced with google mail, do I just have to sign into my gmail account and it will transfer the contacts to my phone?
Thanks again.
Click to expand...
Click to collapse
Yes that should restore them if you tell it to sync contacts when you sign in for the first time
Sent from my GT-I9000 using XDA Premium App
what's nandroid?
What kind of restore did you do? Maybe it helps if you just restore data?
Contacts are restored even if you sign in to your Google account later ob, not just on first boot.

[Q] *HELP* My phone has bootloop

Hello everyone,
my phone has an bootloop after i removed some stock apps, i didnt think removing some stock apps could cause this...
the phone boots, and the screen handles the brightness and when i press the home button 2 secs it vibrates, but it doesnt show android itself, just he LG boot logo
can i fix this without flashing KDZ or Hard reset ?
cant get ADB, doesnt work
KDZ_FW_UPD.exe doesnt work for me (windows 8)
i will install an virtual PC and have the usb linked to that, will install windows XP on it.. see if it works
my parents may also not find out...
please help me
Regards, Tomaat
//edit
removed these apps (and probably some more)
/system/app/CalendarWidget.apk
/system/app/EmailWidget.apk
/system/app/FavoriteContactsWidget.apk
/system/app/Finance.apk
/system/app/MemoWidget.apk
/system/app/MusicWidget.apk
/system/app/SmartShare.apk
/system/app/Gmail.apk
/system/app/MusicFX.apk
/system/app/MusicPlayer.apk
/system/app/MusicWidget.apk
/system/app/mediauploader.apk
LG Browser
Google talk
Messenger+
Voice recorder
Click to expand...
Click to collapse
Tomaat said:
Hello everyone,
my phone has an bootloop after i removed some stock apps, i didnt think removing some stock apps could cause this...
the phone boots, and the screen handles the brightness and when i press the home button 2 secs it vibrates, but it doesnt show android itself, just he LG boot logo
can i fix this without flashing KDZ or Hard reset ?
cant get ADB, doesnt work
KDZ_FW_UPD.exe doesnt work for me (windows 8)
i will install an virtual PC and have the usb linked to that, will install windows XP on it.. see if it works
my parents may also not find out...
please help me
Regards, Tomaat
//edit
removed these apps (and probably some more)
Click to expand...
Click to collapse
First try to turn off the phone, with the phone OFF, press "Vol-" + "Power button" until turn ON.
You should be in Android Recovery Menu, select "wipe data/ factory reset" and press "Power button", next screen go untill the middle and select "yes" and press "Power button". After that just reboot.
If everything went good should be enough, otherwise you need to re-flash.
RuedasLocas said:
First try to turn off the phone, with the phone OFF, press "Vol-" + "Power button" until turn ON.
You should be in Android Recovery Menu, select "wipe data/ factory reset" and press "Power button", next screen go untill the middle and select "yes" and press "Power button". After that just reboot.
If everything went good should be enough, otherwise you need to re-flash.
Click to expand...
Click to collapse
The OP probably was asking for a way to regain control of his phone without the need to lose any personal data, as the factory reset will surely do. Unfortunately you are right, that is the last step before having to manually re-flash the original firmware and it's the only solution available to him now.
But a bit of advice, in case something similar happens again in the future. Just like with computers it's always advised to take a backup of your important files before tampering/tinkering with the software. And there are many ways right now to do this. We have CWM recovery (thanks to Dexter) which can be used for backup purpose, on the Play Store, there are also apps like Titanium Backup and the new Titanium Media Sync that can accomodate easily and simply all your backup needs. Although the present situation is a bitter pill to shallow, it will come to pass fortunately, so keep in mind the above tips to save yourself from grief and anguish in the future.:fingers-crossed: Best regards
Feregorn said:
The OP probably was asking for a way to regain control of his phone without the need to lose any personal data, as the factory reset will surely do. Unfortunately you are right, that is the last step before having to manually re-flash the original firmware and it's the only solution available to him now.
But a bit of advice, in case something similar happens again in the future. Just like with computers it's always advised to take a backup of your important files before tampering/tinkering with the software. And there are many ways right now to do this. We have CWM recovery (thanks to Dexter) which can be used for backup purpose, on the Play Store, there are also apps like Titanium Backup and the new Titanium Media Sync that can accomodate easily and simply all your backup needs. Although the present situation is a bitter pill to shallow, it will come to pass fortunately, so keep in mind the above tips to save yourself from grief and anguish in the future.:fingers-crossed: Best regards
Click to expand...
Click to collapse
well, im really lucky, yesterday i wanted to use deodex & remove stock apps script, and i made an backup in CWM first, as i havent removed it, and i went to bed, and in bed i started removing some stock apps, if i reflash the phone (hard reset wont work) will the internet storage be removed ? if it doesnt i can just restore the backup right?, then i will backup all the games and other data, and reflash 10G (maybe) or just 10f, as i have deodexed it at backup
If your backup was on the external sdcard, as its always suggested, I dont think it will be deleted, but for the sake of certainty remove the memory card prior to trying anything. If the backup is on the internal sdcard, then it will be deleted (I speak from personal experince since my phone also entered a bootloop and the only solution was to re-flash the official firmware) - quick and painless if you the guide correctly.
Feregorn said:
If your backup was on the external sdcard, as its always suggested, I dont think it will be deleted, but for the sake of certainty remove the memory card prior to trying anything. If the backup is on the internal sdcard, then it will be deleted (I speak from personal experince since my phone also entered a bootloop and the only solution was to re-flash the official firmware) - quick and painless if you the guide correctly.
Click to expand...
Click to collapse
Yep, i had to reflash to fix, its working again, but the backup was removed i will get google drive and make a backup every week or so, and put it on google drive, does the stock backup backup everything ? or do i need to do a cwm backup?
Tomaat said:
Yep, i had to reflash to fix, its working again, but the backup was removed i will get google drive and make a backup every week or so, and put it on google drive, does the stock backup backup everything ? or do i need to do a cwm backup?
Click to expand...
Click to collapse
If you want to backup a system image, then only CWM can help you. If you want to backup certain files/apps/settings there are a number of ways and programs to help you with that: LG's own backup offering, Titanium Media Sync, App Backup Pro, etc...

[Q] Backup and Restore app (factory app) problem : stuk while restoring!c

Hello everyone.
3 days ago, I wanted to root my xperia Z. Before doing that, I made a backup of all my apps and data with the factory app "backup and restore" of Sony, on a usb key.
Then, I did a factory reset, and rooted my phone.
And when I tried to restore my backup with my usb key, it always sticks at 26%, when restoring "hotmail" app.
I let it 1 hours at those 26%, but nothing changed, so I stopped the restore and reboot the phone.
I tried to restore 3 times.
Why does it stick at 26%?
I really would like to restore all my data to my phone...
I will try again and when it will be stuck, I will take a screenshot.
And another problem, very different, why is "rayman jungle run" game not supported on Xperia Z?? Oo
P.S.: Excuse me for my bad english, I'm french...

Phone Bricked after TWRP recovery cache and delvik cache wipe! Please help!

I was in the process of fixing another glitch and I wiped cache and delvik cache in TWRP recovery to try and fix it, but now I can't even get my phone to turn on. I can't boot into recovery, power button+vol up button thing won't work either. I made a backup with TWRP on my SD before I did all this but yeah, pretty buggered.
Anyone got any ideas, please?
Try to use Xperia Companion and repair your Z. During my 7.1.1 experiments I must have gone though this many times (at least 5) but always managed to bring it back from the dead.
The repair will wipe the phone but it doesn't touch the SDcard. Having backups via Xperia Companion is always a good start.
Good luck
slatt01 said:
Try to use Xperia Companion and repair your Z. During my 7.1.1 experiments I must have gone though this many times (at least 5) but always managed to bring it back from the dead.
The repair will wipe the phone but it doesn't touch the SDcard. Having backups via Xperia Companion is always a good start.
Good luck
Click to expand...
Click to collapse
Yes I fear that is the only solution that has worked...but this brings me to another issue; how can I recover my apps and app data? I made a backup with TWRP but that backup has the Ultra Stamina Mode glitch on it. If I were to completely narrow it down I only want to recover my notes from the Inkpad Notepad app (https://play.google.com/store/apps/details?id=com.workpail.inkpad.notepad.notes&hl=en). I can restore the backup anytime as its on my SD card, how could I grab this app and its data to use after the reset?
Out of my comfort zone
lurtz113 said:
Yes I fear that is the only solution that has worked...but this brings me to another issue; how can I recover my apps and app data? I made a backup with TWRP but that backup has the Ultra Stamina Mode glitch on it. If I were to completely narrow it down I only want to recover my notes from the Inkpad Notepad app (https://play.google.com/store/apps/details?id=com.workpail.inkpad.notepad.notes&hl=en). I can restore the backup anytime as its on my SD card, how could I grab this app and its data to use after the reset?
Click to expand...
Click to collapse
My Z is used for experimentation and has no useful information on it. I have never used TWRP to make any backups so I cannot give any further advice, sorry

Question My Realme x7 max 5G stuck in recovery loop after uninstalling bloatare like glance, finshell pay, hot apps

like the title says I uninstalled the mentioned apps using adb and all of a sudden my camera stopped working so I decided for a simple restart and the device stuck in the loop ever since.
it restarts several times and open realme UI recovery and when I choose language it says " KINDLY REMINDER : system error, after select language, please select Online update(keep data) to recovery system, thanks! " .
So I did what the message said and I connect the wifi but instead of updating it says no updates found.
I also tried to wipe data but I got asked whether to retain contacts/media or format data.
I obviously tried the first one because I need the data but as expected it didn't work.
I am skeptical to clean format because I feel that I can still fix it with retaining the data.
I tried all the key combinations but only the realme UI recovery comes up . Please help me!
thank you
I don't think you'll be able to fix this without a full reflashing of the ROM using SP Tools and a format of the data partition from Recovery. You probably don't have access to full ADB now, if at all, and Fastboot won't help you recover anything. However, you should be able to rescue important files before you do this, as long as you have unlocked your bootloader.
Follow the steps here to install TWRP custom recovery. Once done, you can boot into it from fastboot by running `fastboot reboot recovery`. Once you're in TWRP, you can mount partitions so you can access them over USB from your PC.
Once you've got your important files transferred to your PC, take a full backup to be safe, then flash the stock ROM. This thread can help you do both of those things. Note that flashing the stock ROM using SP Tools will also restore the stock recovery. Once the process is done, boot right into fastboot and use it to reboot back into the stock recovery before letting it actually boot the ROM. Format your data partition (yes the whole thing). Now you can restart, and it should go through first time setup just fine.
I was going to uninstall these apps, but was too lazy. Guess lazyness is not too bad after all.
@Ricodey have you got the solution for this thing beacause i am also experiencing same issue
e_v_i_l_x_ said:
@Ricodey have you got the solution for this thing beacause i am also experiencing same issue
Click to expand...
Click to collapse
Unfortunately I had to go for the latter option of complete reset with the loss of data to get my device boot up . It seems the option to recover the device with data seems too complicated and not to mention the fact that this process is not without it's own risks. If you want an easy out from this issue I suggest that you complete format the device and have your important data backed up from now.
And Obviously I had data not backed up which I wanted on my device during this issue but it wasn't too important and I could let go of it cuz rest of my data was backed up.. but being the nerd I am, I tried to recover that data too.. but as I said it wasn't worth the time and risk for me so I chose the latter option.
Hope this helps! Do reply if you need further assistance !
Ricodey said:
Unfortunately I had to go for the latter option of complete reset with the loss of data to get my device boot up . It seems the option to recover the device with data seems too complicated and not to mention the fact that this process is not without it's own risks. If you want an easy out from this issue I suggest that you complete format the device and have your important data backed up from now.
And Obviously I had data not backed up which I wanted on my device during this issue but it wasn't too important and I could let go of it cuz rest of my data was backed up.. but being the nerd I am, I tried to recover that data too.. but as I said it wasn't worth the time and risk for me so I chose the latter option.
Hope this helps! Do reply if you need further assistance
Click to expand...
Click to collapse
for me the issue was like i just downgraded my device to the a.15 firmware after setting up i uninstalled the bloatware apps and some google apps which were not needed obviously and restarted my device and it got a bootloop, the issue of bootloop wasn't new to me i previoulsy had the same issue when i have downgraded to a.19 firmware. there is a simple fix, if you want to get rid of the bloatware apps now also you can use the disable command like.
(pm uninstall-user --user 0 ----package name---) this will not give any bootloop and can enjoy a part of RAM....
THIS WILL HELP
get in touch if need anything else

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