SD Card un-mounted after sleep Nokia 7 plus - Nokia 7 Plus Questions & Answers

Hi 7+ people. I just bought a new Nokia 7 plus and have discovered that the SD card is unmounted (or undiscoverable) after deep sleep. This happens every time and I have to reboot before the phone will mount the card properly. Everything is fine after reboot until the next sleep. This is the same card I've used for 3 years in my Hauwei Mate 7 with no trouble. I reformatted it in the Nokia phone and resaved all my data (8hrs of transfering files, argh).
Anyone had this problem? Is there a power saving setting I need to change? Just want to be sure it's not the phone causing the problem before I go buy another expensive SD card.
Thanks!

I have this exact issue. Didn't before so I bet it was the last update...
I am currently encountering this and the screen just stops working at random. Sleep&wake fixes the screen issue but it's a real buzz kill for an otherwise good device. Hoping for next software update to fix both of these. If not then might just install the Android P beta

kazuhira_dokky said:
I have this exact issue. Didn't before so I bet it was the last update...
I am currently encountering this and the screen just stops working at random. Sleep&wake fixes the screen issue but it's a real buzz kill for an otherwise good device. Hoping for next software update to fix both of these. If not then might just install the Android P beta
Click to expand...
Click to collapse
Thanks for the reply, I'll save my money then and wait for an update.

Same issue here... The only solution for me was a soft reset, which did work and thankfully I didn't lose any files. Let's hope this is sorted in the next update!

Related

Kaiser isn't reading the SDcard

You may remember me. I posted a thread before about 'sd card failure'.
I stopped posting because the problem was gone. until now.
I was listening to same music when I got a notification that my battery was low, then my Kaiser hung, I soft reset it and then it stopped reading the SD card.
I tried a hard-reset, no go.
My PC is reading both (a 1 GB and a 8 GB micro SD card) without any problems
Any ideas what happened?
I going to find out how I fixed it the first time, but I’m afraid that it was an accidental repair.
Have you tried accessing the sd card on a PC to ensure the events of the hang did not corrupt the card in some way?
Yes I have,
to be sure I formated the SD card. Didn't work.
Guys, sorry..
The Kaiser is reading the sd-card again.
I hate it whene I dont understand what is wrong.
Sorry for the ****like English
Thanks for help anyway
All HTC phone types have this same problem. It does not occur often, but when it does all you can do is re-insert, and re-insert, and re-insert... until suddenly the problem is gone again. I don't think anyone knows what causes it, but taking the card out and putting it back in 10-20 times seems a sure way to fix it.
SteRo said:
All HTC phone types have this same problem. It does not occur often, but when it does all you can do is re-insert, and re-insert, and re-insert... until suddenly the problem is gone again. I don't think anyone knows what causes it, but taking the card out and putting it back in 10-20 times seems a sure way to fix it.
Click to expand...
Click to collapse
It does..
Good to here I'm not the onlyone with this problem.
Thanks for de replays
You all didn't mention what brand/size/type card? I had this problem with every HTC phone I owned, EXCEPT the Tilt/Kaiser. I'm on my 10th month now with -0- problems.
GWelker62 said:
I had this problem with every HTC phone I owned, EXCEPT the Tilt/Kaiser. I'm on my 10th month now with -0- problems.
Click to expand...
Click to collapse
Exact same here. Just not 10 months yet

[Q] External SD card not getting registered from time to time?

When I first got my 2x I had no problems with a dismounting SD card. But recently it has started to happen and generally when the phone reboots on its own and such. When it then comes back online it has dumped the External SD card and I am either forced to peel off the cover and then disconnect and reconnect the card.
Or simply reboot manually and go from there. Either of the 2 methods remounts the card, but I am simply at a loss as to what causes the phone to dump it the first time around.
Anyone got any ideas or tips on this?
Tried with different cards?
I have not experienced this whatsoever. I'm using Transcend 8 GB class 6.
I don't really have a huge choice of cards considering the one I am using is a 16 gig one . And it worked juts fine in the HTC Desire I had before the LG.
And it worked fine in the beginning, with the LG. The phone only started being a bit retarded about it a week or 2 ago >_<
I've had the exact same problem. No idea when/why it happens :<
Same here...
And same here, started a couple of days ago.
I would try to format the card with SD Formatter from Panasonic. Do a Google search. I works real good.
I notice this problem only happens to me if I restart the phone using an app (or via clockwork). I have resigned myself to no longer restarting but to instead, shutdown the phone and manually powering it on again..
bullyfrog said:
I notice this problem only happens to me if I restart the phone using an app (or via clockwork). I have resigned myself to no longer restarting but to instead, shutdown the phone and manually powering it on again..
Click to expand...
Click to collapse
Please add your support to the thread over at MoDaCo about Paul's reboot app then...
Same happened to me last night. I've had my Optimus 2X for 5 weeks now, never had any spontaneous reboots, it was quite stable actually. Last night I mounted an 8 GB Kensington external SD for the first time on this phone, with some music and videos on it. After booting up, everything worked perfectly. Then, I went listening to songs via YouTube. All of a sudden, nothing but a very loud humming, which continued after I removed and put back the earphone plug. And then, the phone rebooted by itself, for the first time. After it had rebooted, the external SD was still visible using AndroZip, but it was empty! I was pissed off and went to sleep. Just now, I shut off the phone and started it again, and the external SD is back, with all the stuff I put on it last night. So this incident kind of freaked me out. I mean, the 2X isn't what you call a low-end, cheap phone, is it?
same problem here
Did this happen to anyone on stock rom or could the issue be related to a custom rom?
I have been using a class 6 16GB sdcard (unbranded from a reliable seller @ ebay) for about 2 weeks and did not encounter such error, but I am still on stock rom.
topanyel said:
Did this happen to anyone on stock rom or could the issue be related to a custom rom?
I have been using a class 6 16GB sdcard (unbranded from a reliable seller @ ebay) for about 2 weeks and did not encounter such error, but I am still on stock rom.
Click to expand...
Click to collapse
Didnt have it on stock, so it could be a custom rom problem, though i had it on fr17 and cm7 and everything based on that. Seeing as fr 17, if im correct, uses stock as a base it should be possible to happen on stock aswell. Someone correct me if im wrong though
Sent from my Optimus 2X using XDA App
sometimes i also have the mount problem, also in recovery ...
a reboot helps in most cases, sometime it needs 2 ...
i also notified that software reboot to recovery (with an app, o2x reboot) causes mounting problems of sd card more often than rebooting with magic keys ...
but it´s not happening regularly, so i can live with that ...
i had it twice on stock, but in a month's time, so it isn't so frequent fortunately
I have the problem on stock rom and if I do a restart... The phone gets hot where the sd card is once loaded back up. Its shows as Unavailable in SD & Phone Storage and have to then just switch the phone off/on and it shows up again. Strange!.
It must be something to do with a soft reset!....
has anyone figured out a solution to this problem yet?
I was about to start a new thread on this prob,luckily i saw this 1st. I also face this prob. My class4 16gb sd card sometimes become unavailable without any notice. Any solutions?
Sent from my LG-P990 using XDA Premium App
have you guys tried to format the card ? i hear that fixes it for lg optimus one/s/v and so on which also has severe mount unmount issues (also optimus s got an update from sprint which resovled it)
xilw3r said:
have you guys tried to format the card ? i hear that fixes it for lg optimus one/s/v and so on which also has severe mount unmount issues (also optimus s got an update from sprint which resovled it)
Click to expand...
Click to collapse
Already tried that unfortunately both computer format and phone format.
Sent from my Optimus 2X using XDA App

[Q] automatic random reboot

hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk

Huawei P9 Bluetooth turns off by its self / Bluetooth Problems in General

I have this annoying problem with my 2 month old p9!
The bluetooth keeps turning off by its self! I got my LG G Watch R a month ago, and sometimes it happened that it lost its connection, but it came back by its self...
But lately the bluetooth icon in the notification bar just turns off! Randomly....
EMUI 4.1.1. EVA-L09
The only solution google keeps finding is reset your phone... but i don't want to! Its a pain to reinstall everything to my needs...
Is this perhaps a power saving thing that i can turn off?
try to wipe cache partition by turning on the device while holding power and volume up button together, from there choose wipe cache partition,it will solve most of the problems
I tried it, unfortunately it didn't help
Any other ideas?
Another problem with the Bluetooth.
I bought a gamesir g3s gamepad.
After I connected it, I tried a few games.
I noticed a 1sec delay when I pressed the XYAB buttons. The direction pad or the analog sticks worked with no problem, no delay. At first I thought I had a defective gamepad, but after connecting it to my gf note 4, it worked flawlessly.
I paired it again with my p9, and it worked normally.... For a few minutes... Then the delay came back... If I reset the developers option to defaults (I didn't change anything, I just reset it) the delay disappears for a minute, but it comes back...
My question is, is the Bluetooth so bad in this phone or did I get a faulty device?
try update to nougat,if still u have problem after updating so i think u have faulty device.i don't have any problem using Bluetooth in nougat ,before in MM i had some problem but fix by doing wipe cache partition,but still on nougat more stable
OK, but I still didn't receive the update.
I guess I will have to wait a bit...
It is annoying though...
Mic-E said:
OK, but I still didn't receive the update.
I guess I will have to wait a bit...
It is annoying though...
Click to expand...
Click to collapse
manual update ,most of them not receive official update,so we use manual update
spring80 said:
manual update
Click to expand...
Click to collapse
Yea... I just figured it out Downloading the update atm
So after the update everything works ok now. Second day without a disconnect ?
I'm happy :laugh:
Hi there i am having the same problem how did you manually update your system?
You should be able to basically reinstall your system software using the OTA software update app already installed on your phone. Basically it'll reinstall the same OS again on itself without wiping data.
Superdees said:
Hi there i am having the same problem how did you manually update your system?
Click to expand...
Click to collapse
I fund the solution here on this forum. In hicare you need to go under service, and select os early adopters...
Look out up ☺
True, I am on EMUI 5 and Android 7 and no issues.
I have the same issue and I'm on Nougat. Sometimes I find the Bluetooh turned off with no explanation. Wipe of cache partition and data didn't help. Someone else with this problem?
When updated to 7, did you factory rest the phone? If not, you should. It will almost 100% fix the problem.
I am complainig about heating protection showing everi time reach temprature 104fht on my devise p9

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

Categories

Resources