Hi, not sure if this has been discussed already. Posting this as i couldn't find anything related to Nokia 8.
Request someone to urgently help me on this. My new Nokia 8 phone goes blank (black) when i dial any number. The access to the dial pad is gone, unable to disconnect the call or put on the speaker etc. Cannot disconnect even. Have to wait for the other party to disconnect after they advise me to disconnect and then hearing no response from me (how can i tell them that my new phone has isssues ), they disconnect, muttering to themselves.
Appreciate any help on this pls.
Regards,
Gg
PS: On going thru the older posts on Nokia Lumia which had similar issues during the yrs 12 - 13, i have rubbed the top of the phone for any invisible dust that might cover the proximity sensor, that there is a small erosion on the top...
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Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
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On incoming calls the screen will not lock and not allow me to answer the call. I am unable to slide the "answer bar" across the screen, to answer calls. It won't move. This does not happen on every call but on average about 6 out of 10 calls. I went to the Verizon store and they could not make the problem occur and said they have never heard of this problem. Has anyone else had this happen. I'm trying to determine if this is a hardware problem with my phone of if it is a software problem.
what we can do , i think we should send this conversation to Samsung , i dont know how ask Samsung about this problem , if any one can send link of this conversation to Samsung may be they replay , if it is hardware problem we will go to agent , if software we can solve it online
please please please we i need help
spen
spen has its calibration and when the phone is upside down
(or even tilted,..) it tends to lose itself.
It happens with everyone. So you are not alone.
first thank you , so what about a i can not answer
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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Click to collapse
No one face this problem?
Kaetae said:
No one face this problem?
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Click to collapse
I use my HTC One for calling most of the time and for more than a month now I haven't encountered this situation as of yet. Maybe try reflashing the ROM instead of doing a wipe. There are a couple of RUUs in this forum you can download if you're not rooted/unlocked.
I am having the same problem, anyone got any solutions??
jag233 said:
I am having the same problem, anyone got any solutions??
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Can this be produced reliably? If it can, go to your dealer and show it to them
htc one airplane mode
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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Click to collapse
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Pelbee said:
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
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I can confirm this. I also use my left hand / left ear for calls and my calls often die in the middle of the call because my ear has enabled Airplane mode. Sometime it happens during important calls and is absolutely infuriating and stressful. What's more, often people try to call you back but can't because it takes about 10 seconds for the phone to turn wireless back on and register with the network.
This is really poor form and rather an embarrassing oversight for HTC. I have just switched from a Samsung Galaxy S4 and this is my first HTC and even though its clearly a great phone - failing on actual phone part of a smartphone is inexcusable. If anyone comes up with a solution in the meantime, please post it here. Thanks
Turn the screen off manually when it's too dark for the proximity sensor to measure proximity.
The earpiece of my phone was very quiet so I decided to replace it.
I ordered Nokia Lumia 610 earpiece (I was told that it'll work in Droid 4).
When I was putting the phone back together, the connector of the flex cable got twisted a bit so the display wasn't working anymore.
I tried to fix the pins and put it back together. After that the display seems to work just OK, keyboard as well.
But the real problem right now is that when I'm trying to make a phone call, the whole phone freezes and I cannot do anything (the phone keypad is shown but it doesn't react to touch at all). When I blank the screen from the power button, I got the chance to hang up the call.
Anybody who would know what would've happened when I put the phone back together???
Thanks a million in advance!
Anyone having a problem with the proximity sensor when someone's calling? I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered... During phone ringing the proximity sensor is not working and the screen is operational. Someone else? Reported already?
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
bo6o said:
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
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I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered...
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Harfainx said:
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
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Sorry. The problem is that the screen is active and obviously my pocket is capacitive
You can test it easy - someone calls you and you cover up the sensor. For me, it stays active and lit up. I think it stays active even during a call, no matter that it's not on - sometimes it seems I press things with my face.
Just to update - I got a replacement of the phone, cause the other one died, but the new one still has this problem - while taking it out of the pocket of normal jeans while ringing, it either slides to answer the call (most of the time) or to reject it. Happens like 60+ % of the time, in dry pocket. Am I the only lucky guy out here or I should expect this phone to kill itself like the previous?
So, it's not just me, but still no fix...
https://community.phones.nokia.com/discussion/3521/getting-problem-when-receiving-calls-while-in-pocket
Hello
I have purchased a p30 pro recently. Yesterday, while using phone, suddenly the screen colors got washed out, then after some minutes the screen went full black. I believe touch is working, just the screen sometimes draw some subtle vertical lines and no image appears.
I'm not much concerned if the phone works or not in the future, but i have very important files in the phone that i need to retrieve and i believe if i send the phone to a service center it will be reseted.
Any suggestions of what i should do?
I've tried:
- Pressing the power button 20 seconds while phone is connected to tv whith an usb-c - hdmi adaptor. Huawei logo appears on tv but after that screen flickers with black. If i was able to have the pin screen there would've been great as could install an app to send fles to cloud after.
- Tried with the PC suite HiSuite, but since mobile is locked with pin, it cannot connect to do backup.
- Tried to insert the pin in "blind" by touching screen
Would appreciate if someone could help. Is there any way to enter the initial pin to have access to mobile, but without using screen?
Thanks
P.S. Phone didnt felt or anything, just subtedly washed on the faucet with just water as it was bit dirty (like 10 hours previous to failture). Wasnt submerged either. Will try to put it on a rice bowl eventually, but an IP68 phone (Pro) i find strange, i have done that several times on my old S8 and never had an issue.
Phones are NOT waterproof. Have seen several liquid damaged iPhones and Galaxy phones. Most likely the phone is liquid damaged. Second likelihood is damaged display. Rice will make it worse. You’ll need someone, a mobile phone repair technician, to open it up as soon as possible and remove the corrosion with IPA or an ultrasonic cleaner. The longer you wait, the worse the corrosive damage becomes. Look for a shop that's competent enough to remove the rear glass without cracking it. Franchises are generally less reliable.
You can use HiSuite to retrieve files or even preview the contents of ur display , thing is you have to find a way to press the accept button for the usb authorization when asked from the phone.
EDIT: Just saw you used the method but your phone is locked with a pin so i would suggest to try the blind method to unlock the phone.
Solved, thank you all
Was able to unlock and backup everything, was lucky