P20 Pro cannot access the camera photos in Gallery - Huawei P20 Pro Questions & Answers

Hi,
All of a sudden, I'm unable to access all my photos under the Gallery. I can still see they are still present when I access Files. When I take a picture with my camera, I can scroll on the previous photos under the Camera (thru the little icon on the bottom left hand corner). However when I try to access the last taken photo via Gallery, it's not there at all... I can't find any thread on the net on this problem. I hardboot the phone a couple of times but it does not work. Anyone can help on this please ?
Thanks in advance

Restart the phone.
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orangecroc said:
Restart the phone.
Sent from my CLT-L29 using Tapatalk
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Tried several time but to no avail.
Photos received from Whatsapp are in the gallery but not the rest

Just a general question: Do you access the camera through the locked screen with the little icon bottom right? Then you can only access the pictures you have just taken, to prevent strangers looking through your pics. If you access the camera through the icon when the display is unlocked, you should be able to see ALL your photos in the gallery.

To be more precise : Under the Gallery app, the Camera folder is completely gone with all the photos inside (videos too). When I take a photo, it does not appear anywhere in the Gallery app (maybe because there is no Camera folder)

Clear the cache/force stop the gallery app.
This happened to me but a restart fixed it.
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orangecroc said:
Clear the cache/force stop the gallery app.
This happened to me but a restart fixed it.
Sent from my CLT-L29 using Tapatalk
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Tried it several times and it still does not work

I have this exact same problem. It happened as i was fiddling around with the "hide album" feature on a different folder. Camera folder has completely disappeared from gallery app.
[edit] [solved] i was able to go into the files app and clear cache from the options at the bottom. Camera folder appeared again. Huawei p20 pro android 8.1.0

Stumpadelic said:
I have this exact same problem. It happened as i was fiddling around with the "hide album" feature on a different folder. Camera folder has completely disappeared from gallery app.
[edit] [solved] i was able to go into the files app and clear cache from the options at the bottom. Camera folder appeared again. Huawei p20 pro android 8.1.0
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Hi,
I tried what you suggested :
Files app - click on the 3 vertical dots and the top right hand corner - clear cache
The photos still do not appear on the Camera app. FYI my Camera app did not disappear - only the photos taken with the camera.
I had to use a 3rd party Gallery App. Just have to bear with the ads.

only problem i have after messing with hide albums is that i cant see the RAW file no more in the gallery.

Ivankep said:
Hi,
I tried what you suggested :
Files app - click on the 3 vertical dots and the top right hand corner - clear cache
The photos still do not appear on the Camera app. FYI my Camera app did not disappear - only the photos taken with the camera.
I had to use a 3rd party Gallery App. Just have to bear with the ads.
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Try now going to main gallery list. Select "more" with three dots and choose hidden. If camera is selected, deselect it.

Stumpadelic said:
Try now going to main gallery list. Select "more" with three dots and choose hidden. If camera is selected, deselect it.
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Yes it worked ! All the photos and videos are back ! Thanks a lot !
How did I unwittingly hide the camera album ... Anyway I purposely attempted to hide it again but I cannot see it on the list anymore.... it does not appear all the time. I had let the phone go into standby mode and "wake it" to see the camera album reappears.

Try this
go to Settings/ Application Manager/ All/ Media Storage and then delete the cache, clear data, force stop, and then turn it off and on. After that just restart and check your gallery.

Related

[Q] JPY is almost perfect but..

Has anyone noticed this bug with JPY?:
When you first boot and open Gallery it is super fast with all the thumbnails preloaded. After a couple of hours when you open it again it says "Loading images" and re caches the thumbnails again taking some time. This is especially evident in folders with a lot of images. It would be ok for an hour and then bam! Loading images slowly when i open it again.
Clicking on a folder opens it with the first four pics showing and then scrolling you have to wait a few seconds for the thumbnails to appear whereas when it initially booted all the thumbnails were already there. Its like it deletes the thumbnails after a while and has to generate them again which takes some time especially if you have a lot of folders and pics.
Is this normal, I don't remember this in my old firmware? Its the only thing that is bugging me. Maybe they force close Gallery after a certain time avoid the sensor draining bug that was there with the previous firmware?
Can you please check a see if yours is the same so i dont have to do a factory reset
you can download SGS tools from the markup and upgrade your gallary app.. that's what i did and i don't have any problems with the gallery anymore..
goodluck
The gallery app in SGS tool is not compatible with JPY because of the new feature of selecting wall paper for lock screen. I gave it a try but it would force close everytime i wanted to select a wallpaper.
cydiamante said:
Has anyone noticed this bug with JPY?:
When you first boot and open Gallery it is super fast with all the thumbnails preloaded. After a couple of hours when you open it again it says "Loading images" and re caches the thumbnails again taking some time. This is especially evident in folders with a lot of images. It would be ok for an hour and then bam! Loading images slowly when i open it again.
Clicking on a folder opens it with the first four pics showing and then scrolling you have to wait a few seconds for the thumbnails to appear whereas when it initially booted all the thumbnails were already there. Its like it deletes the thumbnails after a while and has to generate them again which takes some time especially if you have a lot of folders and pics.
Is this normal, I don't remember this in my old firmware? Its the only thing that is bugging me. Maybe they force close Gallery after a certain time avoid the sensor draining bug that was there with the previous firmware?
Can you please check a see if yours is the same so i dont have to do a factory reset
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Absolutely the same and even more.... I have my picasa account connected to the gallery too, after an hour mainly picassa the gallery crashes - black screen, but no force close. Actually this one, the battery (not 100% after disconnecting) and the contacts app not closing, made me go back to JPP.
Travel_Mate said:
Absolutely the same and even more.... I have my picasa account connected to the gallery too, after an hour mainly picassa the gallery crashes - black screen, but no force close. Actually this one, the battery (not 100% after disconnecting) and the contacts app not closing, made me go back to JPP.
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The contacts bug can be solved by uninstalling the task manager's update.
cydiamante said:
The contacts bug can be solved by uninstalling the task manager's update.
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You mean the samsung one? From Samsung Apps?
Travel_Mate said:
You mean the samsung one? From Samsung Apps?
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Yes, go to manage applications, find it and click uninstall updates to go to the previous version, and the contacts app will be ok.
im having an issue that when you plug in to charge phone is unresponsive... anyone else notice.. not a big deal as i charge batteries in external chargers.. but????
I wouldn't say perfect but it's the best stock firmware yet.
Sent from my GT-I9000 using XDA App

Camera app disappearing each reboot?

Okay guys so earlier today I tried to take a picture with my razr i but the camera button wasn´t working so I decided to enter from the launcher. I couldn´t find the camera icon (Im using a custom launcher but it is not in the hidden apps). Used pixlr express to take the picture and it reads "No camera application found. Your camera may be disabled". I checked and the camera is NOT disabled.
I had been using this http://forum.xda-developers.com/showthread.php?t=2206206 for a few months without any problems so I had a backup from MotCamera.apk and MotCamera.odex and if I move them to /system/app I can use it, but when I reboot it dissapears again!
any help would be appreciated thanks in advance

[Q] Camera uses "Photos" as default viewer -- I want to use "Gallery"

[Q] Camera uses "Photos" as default viewer -- I want to use "Gallery"
I thought I would like using the new "photos" app that is provided on the Moto X. It has nice editing functions and it also uploads photos to Google for me as a backup.
However, I am not happy with it -- reviewing photos doesn't work because it makes the photos very dim, and there are other issues with it making me want to go back to Gallery as the app that the Camera will use when I review photos I've just taken.
Problem is, I can't find the "Photos" app listed in Settings -> Apps anywhere. I've checked everywhere. So I can't clear the defaults. I've even downloaded a default app settings app, and Photos doesn't show up in there, either. It says Gallery is still my default app, so I cleared that default. Still, when I take a pic and the slide to the left to review it, Photos is the app that shows my image.
Anyone have any ideas how to undo my selection of it as the default viewer app from the Camera?
Thanks!
I think the "Photos" gallery is part of Google+.
Maybe you can uninstall updates and then freeze that app to force it to reset to the gallery that is tied to the Camera app?
sshanky said:
I thought I would like using the new "photos" app that is provided on the Moto X. It has nice editing functions and it also uploads photos to Google for me as a backup.
However, I am not happy with it -- reviewing photos doesn't work because it makes the photos very dim, and there are other issues with it making me want to go back to Gallery as the app that the Camera will use when I review photos I've just taken.
Problem is, I can't find the "Photos" app listed in Settings -> Apps anywhere. I've checked everywhere. So I can't clear the defaults. I've even downloaded a default app settings app, and Photos doesn't show up in there, either. It says Gallery is still my default app, so I cleared that default. Still, when I take a pic and the slide to the left to review it, Photos is the app that shows my image.
Anyone have any ideas how to undo my selection of it as the default viewer app from the Camera?
Thanks!
Click to expand...
Click to collapse
Settings >> Apps >> Google+ >> clear defaults.
Photos is part of google+, so you'll need to clear the defaults for all of the apps tied to it.
aldouse said:
Settings >> Apps >> Google+ >> clear defaults.
Photos is part of google+, so you'll need to clear the defaults for all of the apps tied to it.
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This.
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Note 5 Gallery App

Hi my Gallery app shows only pictures that are on the device and not from dropbox facebook etc..
On my note 4 it shows everything together device + cloud
does anyone know what is the problem and how to fix it?
thanks
+1 I would like to know how to do this as well
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Same here.
The new gallery app seems almost useless. I want my old one back.
I want the app to also allow me to sorry folders (albums). The way it works now, those folders are sorted with the oldest ones on top. I have years of photos and photo folders there copied onto the phone. I have to spend several minutes scrolling all the way to the last ones to see the most recent photos just taken. How lame is that? Anyone have any ideas?
I haven't tested because i do not want my drop box photos showing.
1. Make sure you have the drop box account added from the market. (I came from a Note 3 and drop box was automatically installed but it is not with 5).
2. Go to settings > accounts. Click the plus to add an account. It will show you all your aps. Drop box will not be highlighted, select it.
3. When you select and re-sign in, you will be asked about photo uploads.
4. Make sure you have sync turned on. This is the step I did not do.
KruseLudsMobile said:
I want the app to also allow me to sorry folders (albums). The way it works now, those folders are sorted with the oldest ones on top. I have years of photos and photo folders there copied onto the phone. I have to spend several minutes scrolling all the way to the last ones to see the most recent photos just taken. How lame is that? Anyone have any ideas?
Click to expand...
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Press on the ' time' in gallery. ..you get option to show it in albums too. ..how lame is that? ..[emoji12]
ścribbled from my Note 5

I deleted the camera album, is it possible to recover the photos?

I accidentally deleted camera album from gallery :crying: . Is it possible to recover it ?
I already stopped using it, phone is rooted.
SilverDove said:
I accidentally deleted camera album from gallery :crying: . Is it possible to recover it ?
I already stopped using it, phone is rooted.
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Click to collapse
The only way I know of for you to recover your photos is if you were using Samsung Cloud to backup your device photos. You can open Samsung Cloud and restore your Gallery from inside the app. Also, if you were using Google Photos then your Camera Album may already be synced with the app.
Open the gallery app, tap on the 3 dots on the top right and then tap on settings. Then, select recycle bin and see if they are there.

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