Hi guys,
My Watch Sport seems to have developed some issues in the last two days.
The screen wouldn't come on (I don't have always on turned on). I restarted it, and it was ok for a couple of minutes, then the same.
I turned on "always on" in display settings to trouble shoot, and the same thing happened - only now, the screen was frozen when it stopped working.
The watch itself seems to be running as I noticed some battery drain even with the screen off.
I did a factory reset from the UI, not luck. Did a wipe from recovery. Same issue.
Has anyone had a similar issue before?
Thanks for your help!
Update - The problem still exists, but I narrowed it down.
I turned off the watch, fully charged it and powered it on. Turned on everything that could be turned on and let it sit on the table. Checked it every now and then, it seems to be working. Ran the battery out, recharged it and did the same for about 2 more cycles. It seemed to work. The only times this 'freeze' happens is when I wear it, which got me to thinking it's probably the hear rate sensor. Opened Fit and started reading the heart rate - if it's not on my wrist, the sensor just keeps going on for a minute or so and then turns off. But if I so much a put a finger on the sensors, all it takes is 30 secs, and it freezes.
Let me try to get some logs over the weekend.
For anyone that's wondering. The watch is alive again. After about 4 months of collecting dust, I figured I'll boot it up and see how it holds up.
Turned it on and charged it for a couple of hour, then the latest Wear OS updated was pushed - a couple of them actually.
Let it sit in the cradle for a day, and wore it, without expecting much. Been about 5 weeks now. No crashes or freezes. Battery lasts much longer - about 2 days with LTE & NFC off.
One thing to note though. Up until a few weeks ago, I used to charge it via usb from my desktop. Since the last reboot, I started charging it using the wall plug.
Not sure if it was this, or the new Wear OS that fixed the issue, I'm glad it's working again and I don't need to go back to my Gear S3 and Tizen *cringe*
Related
I got my Nexus 7 at I/O this year and I've been happily using it for nearly a month now. I don't know if my device differs in any way from one you can get form google play other than the white back.
Last night I was plugged into my wall charger at around 14% battery and playing SongPop with my girlfriend when my screen just shut off. It was like when you hold the power button on a laptop and BOOM, everything is black. It wouldn't turn back on so I unplugged it and plugged it back in. Got a charging screen so I let it set for a bit.
I came back maybe 15 minutes later and I was at 9% battery, which was odd given I plugged into the wall at 14%. I played with the phone for maybe 30s after boot and it happened again, I saw some weird artifacts on the black screen as it quickly shut off and the speakers played an awful crackly screeching noise. Plugged it in again, came back a bit later, still at 9% and played with the device again, same issue only after a little more time.
I'm currently at work with my N7 plugged into my Galaxy Tab 10.1 charger and charging it from 0 to 16% currently. The device is on but I haven't been touching it (and I don't plan to until it's at 100%).
Has anyone else had this issue?
I cant tell if it's some way I'm touching the device that's causing it to shut down hard, some issue with the battery or charging that is causing a rapid battery drop or even a short in the way I'm holding it when it's plugged into the charger?
I don't really want to deal with ASUS warranty returns already, though I have been unable to find anyone else with the same issue through google, so I turn to you for advice and similar stories.
Mine did the same thing the second day I had it. Now it won't boot. I'm waiting for Google to send me a new one.
Sent from my ADR6400L using Tapatalk 2
Mine did something similar last night. It was at about 6% battery charge and all of a sudden the screen just went black. I went and plugged it in, but it wouldn't power on completely (the screen was on but there was nothing there). I started seeing really thin, small green lines running down the screen. I turned it off and on a couple of times, and finally it booted up. I left it plugged in for awhile, and I just took it out at work to use a bit and everything seems perfectly fine. I wonder if there are some firmware issues with the power management or something. I was all set to put in a return with Google, but it appears to be okay. I'll keep a close eye on it for the next couple of days (I've only had it for a week).
TrevSo said:
Mine did something similar last night. It was at about 6% battery charge and all of a sudden the screen just went black. I went and plugged it in, but it wouldn't power on completely (the screen was on but there was nothing there). I started seeing really thin, small green lines running down the screen. I turned it off and on a couple of times, and finally it booted up. I left it plugged in for awhile, and I just took it out at work to use a bit and everything seems perfectly fine. I wonder if there are some firmware issues with the power management or something. I was all set to put in a return with Google, but it appears to be okay. I'll keep a close eye on it for the next couple of days (I've only had it for a week).
Click to expand...
Click to collapse
After leaving mine off and charging at work to 100% it seems to be working fine. I used it all last night with no issues. I haven't tried wiggling around the usb cable yet in the port to see if that caused any issues.
Firmware issues sounds about right, some sort of low battery safety feature or something? Who knows. I'll update this thread if I continue to experience problems. I'm already past my ability to return to Google so I'm in no rush to warranty to Asus and lose a development tablet.
Just received my OTA upgrade.
Everything went well up to the point were it says - Android is starting. It counts up to 51 and then says Starting Applications and then immediately (shown for half a second) - Shutting Down.
This goes on and on every time I restart the watch.
In addition, it gets so hot that I think it will melt.
Any ideas how to fix that?
super_joe said:
Just received my OTA upgrade.
Everything went well up to the point were it says - Android is starting. It counts up to 51 and then says Starting Applications and then immediately (shown for half a second) - Shutting Down.
This goes on and on every time I restart the watch.
In addition, it gets so hot that I think it will melt.
Any ideas how to fix that?
Click to expand...
Click to collapse
I'm experiencing the same issue. I hope that someone has some ideas on how to fix it.
Let it rest for an hour. Then try again. Works for me.
Sent from my A0001 using XDA Free mobile app
As above. I think it's heat related. I had similar when I was flashing the stock images from scratch. I let it cool down then boot it up again and it was fine after that.
I am sorry, but nothing helped.
Sit and Wait didn't help. Waited over night, same result the other day.
I also wiped the watch from Recovery. For just one time the watch started and demanded more at least 20% power, so I charged it and moved on with the configuration, but all of a sudden the watch turned off.
Since then, after several wiping tries, I had a new behaviour. Watch started with the 4 colored dots, after about 2 min just turned off without showing any other display.
Any other ideas?
super_joe said:
I am sorry, but nothing helped.
Sit and Wait didn't help. Waited over night, same result the other day.
I also wiped the watch from Recovery. For just one time the watch started and demanded more at least 20% power, so I charged it and moved on with the configuration, but all of a sudden the watch turned off.
Since then, after several wiping tries, I had a new behaviour. Watch started with the 4 colored dots, after about 2 min just turned off without showing any other display.
Any other ideas?
Click to expand...
Click to collapse
@super_joe any luck?
The sit and wait method ended up working for me as well.
I too had the same issue. After restarting the watch it kept shutting down. Then as last attempt I kept the watch on charging cradle and charged the watch. While charging the watched booted normally. Then found out battery was at 3%. But oddly before update it was 98%.
Anyways now it's working normally.
there is no consistent way to charge the watch anymore without overheating?
I have the same problem
Same problem here. after running fine with LeeDroidV2. But after the battery died it wouldn't fully start anymore.
Thought it was heat related too so I put it on the A/C fan. Still switches off. Gonna flash stock and will report back
I can't get it to work. It says "Starting Apps" after loading them (38 of 38) and the "shutting down" Just flashed stock 5.1.1. Any ideas?
finally back alive! I don't know what the problem was. When it finally booted without shutting down, the battery was at 2%. Even though it was on the cradle for 2hrs.
I'm not sure what's going on with my watch -- it'll be perfectly fine for a handful of hours and then it will start rebooting over and over again. Sometimes the screen won't even turn on while it reboots - I have to hold the power button down to get the screen to come on and show that it's rebooting.
When it goes into the bootloop, the watch gets noticeably hot to the touch. Not scolding, but it worried me enough that I took the watch off to let it cool down. I thought it could just be a software issue so I performed a factory reset on the watch -- alas, still having issues with it. I usually recharge overnight and while I used to have no issues making it through the day, my watch was dead before 4pm today (less than 12 hours).
Before I reach out to Samsung, does anyone have any other ideas on things I could do to troubleshoot?
I have the same Problem. Did you find out why?
My issue resolved on its own after awhile. My watch has been fine ever since. Maybe water got in it and once the water dried it was OK?
Hello,
2 weeks ago, I jumped into a swimming pool with my LG Urbane watch. After swimming about 20 meters, I realized I was still wearing it and I took it off, however damage was already done and the watch didn't work anymore. After drying (about 2 days later), the watch worked again like before.
After 3 days without any issues (charging overnight and using it during the day) the Android wear 2.0 update arrived and was automatically installed. After reboot, I selected to copy the Google account from my phone but then the watch hung at "Continue setup on phone", while my phone didn't mention anything. I searched online and tried to follow the advice to restart both my phone and the watch. Not sure how to restart the watch (the screen didn't respond at all), I pushed the power button for about 10 seconds. The watch vibrated and the screen turned black. As of that moment, the watch can no longer be switched on. I tried pushing the power button from a couple of seconds to longer than a minute, but nothing happens. Putting it in the charger also triggers no reaction whatsoever.
Since the watch had been working for a couple of days after the water damage, I'm not really sure if it is related to it.
Any ideas how to fix this issue? (I already tried opening it and detach/reattach all connectors to the watches motherboard, but no reaction at all).
Thanks in advance
I'm getting some strange activity on the watch:
When it runs out of battery and shuts down, I place the watch on the charging cradle while it is off, and it starts to charge as normal. It slowly charges up to 25% as usual, and then suddenly it's at 100%!!
When I boot up the watch it is at 100%, but then starts to lose charge very quickly. It's almost like the battery has become uncalibrated. I have tried running it down and then fully charging it while off and leaving it on the charging cradle for hours etc, but no help.
Anyone else with this problem, and any suggestions? (Can't send it in for warranty repair etc... cos I live in UK where they don't sell it, so had to buy it off eBay, it's a W280A which had an AT&T sim in it)
I think I may have fixed this, I'll have to wait and see how long a full charge lasts, but for the first time while powered off, it charged from 1% to 100% by 1% each time, I know because I watched it - it's been driving me crazy! So something had screwed the calibration of the battery it seems!
The fix was to keep the watch on until it powered itself off with no battery. Then try holding down the centre crown and turning it back on again - mine would get to the Google Circles on the boot animation, and then black out again - and I did this repeatedly, with the LG logo flashing up, then Google, then the circles, then it turned itself off again - so I knew there was more battery there (yes, I know these batteries keep a reserve so they are never fully discharged, and it's not good to take them all the way down, but I was only getting the thing to charge 20% or so before it showed 100). So I thought, how to keep the screen on, I can't keep turning it on again and again.
So I put it in fastboot mode, hold down the centre button and the lower button and it will bring up the fastboot screen - and I left it with the screen on, which seemed for like hours. When the screen finally went off, I tried turning it on, no LG logo screen, tried booting into fastboot, nothing - the watch was truly dead! So I held my breath and placed it on the charger. After a few moments, the white flashing ring appeared and 1% appeared in the centre, yaay!! I then watched it, repeatedly every few minutes pressing the centre crown to check the battery while it cycled through every percent until it reached 100! Now the watch is on and I am monitoring the discharge. I will let you know how it goes (before I couldn't get more than 4 or 5 hours out of it with all sensors off!)
So for all those that are getting exceptionally poor battery life out there, your watch may be lying to you - when it runs out of juice and powers off, before charging it again, turn it on again and again until nothing appears on the screen, or enter fastboot/recovery and the let the screen drain the rest of the battery. Obviously I take no responsibility if it messes up your watch.
I can confirm that this has fixed the problem. I'm getting easily one day out of the watch now, even after going out for a 2 hour half marathon mid day. This watch rocks now!
admisi said:
I can confirm that this has fixed the problem. I'm getting easily one day out of the watch now, even after going out for a 2 hour half marathon mid day. This watch rocks now!
Click to expand...
Click to collapse
I tired your procedure but no luck
Also can confirm the fastboot drain worked - took 3+ hours (I went to bed) on high brightness but then recharged in about 2 hours and has 60% left after 8 hours use (battery saver and I turn screen off manually).
Thank you Admisi I might try this for other devices forgetting where the bottom of the battery is. Good stuff.