Replaced Moto Z3 Play camera lens glass cover and now it doesn't focus - Moto Z3 Play Questions & Answers

Hello,
So I have this Motorola Moto Z3 Play (XT1929) and the glass lens covering the camera shattered while being inside a woman's bag (not drop), but the camera was still working normally, it just didn't look good aesthetically. So I got the phone to some repair place to get the glass cover changed and after the technician finished he showed me that the camera now looks completely blurry and doesn't focus on anything. The glass itself looks clean inside and it is definetely clean outside too, so I don't think that could be a reason. Anyone has any idea of what the cause of this issue is?

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[Q] black dot in pictures/movies that are taken with the back camera

Hi,
i have a black dot on pictures and movies, that are taken with my galaxy s.
do anyone have a clue where it comes from and how to fix that?
Looks like some dust particle.
any chance to fix it by myself, or do i have to send it in?
Looks like something is directly in front of the camera.
If it is on the outer glass you could easily remove it, but I guess it's on the inside of the camera glass.
Unless you open it yourself/let someone open it you're SOL I guess.
I have a similar problem, but it is not as pronounced.
Probably dirt or a hair that got into the camera.
If you cannot see the anything on the glass or the lens then it is a problem with the camera module. I have the same problem but it is less visible then yours, i opened up my phone clean the lens but nothing change.
Send it to warranty center if you dont want to lose your warranty.

Replace Z1 camera lens cover

My Z1 camera lens cover seems to have a lot of scratches, his is very bad effect on the quality of the captured images, is anyone have this problem before, can this cover repaced.
nyongrand said:
My Z1 camera lens cover seems to have a lot of scratches, his is very bad effect on the quality of the captured images, is anyone have this problem before, can this cover repaced.
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I am not aware of anyone running into this issue before. If you set it on a rough surface or a surface with granules of sand, then that could definitely be the culprit. As far as replacing the lens goes, there is currently no way to get a hold of a replacement lens as far as I know.
If you mean the inside phone part then you'll have to replace the entire camera part. If you mean just the part that you can touch with your finger then you'll need to replace the back glass.
I'm having the same issue, there are some spots on top of the lenses on my phone that won't go away and *all* my photos are have the white color over exposed plus focusing is never sharp enough like other phones, I bought the phone the way it is now and I'm going to replace the back glass to see if it helps.

replaced camera lens cover, now mostly foggy pictures

Alright, I was an idiot and managed to crack my glass camera lens cover. I purchased this : http://www.amazon.com/gp/product/B00RKFAZ5I/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and did the replacement, but my pictures appear sort of "hazy" or "foggy" for lack of a better term. I can still get it to focus really well, but the pictures don't pop like they used to.
The only thing I did while replacing that could have caused problems was using compressed air while the old cover was off to ensure none of the shattered glass was left in the actual camera lens mechanism. I made sure to hold the can at an angle so that none of the liquid came out, but i did notice the lens mechanism moving around (almost like a hockey puck) as the air interacted with it. I assumed this sort of free floating lens design had something to do with the optical image stabilization, so it didn't seem like a big deal. I put the new cover on with clean hands and thought everything was fine until I started taking pictures again.
Has anyone replaced the camera lens cover and experienced a similar issue? I've ordered another one to take another shot at it, and I'm actually going to take some test pictures while the cover is removed just to see if I did actually damage the lens itself...
I have the jump protection, but would rather fix it myself than pay 175 for a refurb that I'm going to replace in 4 months anyways.
Why not replace the whole back camera?
I dont know how easy is to remove the lens cover but check if pictures taken without cover are foggy or not. If foggy then camera lens is dirty, if sharp - camera lens cover is a problem.
Sent from my SM-N910T using XDA Free mobile app
My guess is it got moisture behind the lense, or the lense was dirty.
When they create that hardware it is sealed in 0% humidity. If it was even a rainy day when you installed the lense, it could have caused it to fog up.
Sent from my SM-N910T using XDA Free mobile app
What I did was pull mine back and clean it with some alcohol and a q-tip
Is there a part number for that?
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
10-K said:
Check out this item I found on eBay: http://pages.ebay.com/link/?nav=item.view&id=371237781680&alt=web
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Thanks, might give that a shot if it doesn't clear up with the next lens cover.
Did you peel the plastics on both sides of the lens cover? Also check if it's actually focusing. Maybe slap the phone and see if it refocuses. Afterall there are moving parts in there.
Is there a genuine saphire lens cover to buy anywhere? I to used the cheap replacement cover and my pictures are blurry and bad in bright light. My camera itself should be fine though.

cracked camera lens

Yesterday, I found a tiny crack on my back camera lens, no idea when and how the crack occured. Any ideas to deal with the cracked camera lens without replacing a new one?

[Q] Dust (or something) Inside Rear Camera Sensor

I recently bought a Nexus 6 on Swappa, and for the first couple of days didn't notice anything at all wrong. Now today I went to take a picture and there was a very out of focus black smudge on my pictures. Ok, no big deal. Wipe off the rear lens, still there. Uh oh. It wasn't there at first, or at least I didn't notice it. I figured I bought it second-hand so the Moto warranty is null and void anyways. So I peeled my back cover up and lifted the lens off the camera sensor. Then I gently cleaned the lens on the sensor. Powered the phone back on, the spot is still there.
So evidently some little speck of crap has managed to make its way inside of the camera sensor, or a pixel on the sensor died. Not sure what it would look like. This just looks like an out of focus black speck. So I guess I'm going to be replacing it myself. Anyone know of any parts sources other than eTradeSupply? They're currently out of stock of the rear camera sensor. I can live with $25. There is another site that wants $90, but that seems a little steep.

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