Google Play Services not working - Nokia 7 Plus Questions & Answers

Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?

bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
I am also the Chinese version of Nokia 7plus, also found this problem, the message can not be pushed!

flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed

Sowa96 said:
flashing gapps would solve the problem if you have a recovery installed, but since we cannot unlock our bootloader, you're ****ed
Click to expand...
Click to collapse
Thanks for replying - I'm new to all this and would like to learn more -
1. What does it mean to have "recovery installed"? I'm able to enter the recovery console on boot via the power button+up volume key trick (that's how I sideloaded the 8.1 version), I'm guessing that's not it?
2. What does it mean to unlock the bootloader? how do you know if your bootloader is locked or not?
3. and probably most important - how do you flash gapps?? That's something that I'd like to try, maybe my phone is already unlocked by some sheer luck (doubt it since it came in a sealed box)

bob2016_123 said:
Hey,
I bought a Nokia 7 Plus TA-1062 from China. After it arrived I installed the global android version using the instructions provider here. I then side loaded a 8.1.0 version with Security path from 1st of August. The phone is functioning fine in terms of ability to browse web/take calls/use camera/etc. - HOWEVER - during any of these updates I wasn't able to use any of Google's services (Play Store/Cloud login/Updates). It's just stuck on 'Checking info...' and sometimes notifies it wasn't able to connect.
When I look at the Google Play Services logs (using the *#*#426#*#* code) I see that the connection is failing constantly. I've tried reseting the cache/data of all related apps and the phone itself without help.
Anyone knows how to solve this? Why are the Google Play Services not working?
Click to expand...
Click to collapse
Hello, i have this 1062 chineses with global ROM too, this code to Google services log work to me but the problem im facing now its only"device uncertified" and NFC dont work, also OTA dont work, OTA Gave me updates until May, after this i did updates until Aug by SD

Related

[Q] I don't even know what happened. Got stucked in android logo

Hi,
I had the problem with Google Play Services with the no call sound issue, I've been trying different ways (i'm really inexpert in this) finally I've installed a storck ROM (waiting to get any OTA update that fixes the Play Services issue) and got this (image attached).
What can I do? thanks!
Edit: nevermind I've solved waiting until device got out of battery, in charging mode I' putted it recovery and flashed a new ROM on it and then installing a different ROM.
I still have the problem with no call sound, it isn't google play services, no! it was an update for HTC Lock Screen, so please if you have this same problem deactivate the auto update function for it on Play Store.

Le Max2 - stock rom 5.9.028s got serious bug

Hey guys,
i installed the new stock rom 5.9.028s. i got it automatically by my phone.
after it installed and the os came up Google play services started to crash.
no matter what i did, it crashed.
i even reinstalled it, no use.
now i can't use some of my apps.
i sent an email to leeco support.
someone else got the same problem??
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
meangreenie said:
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
Click to expand...
Click to collapse
Already tried and didn't work. I've uninstalled also Play Store but no success. When I try to clear Google Play Services All Data, it crashes. Also, I deleted my main Google account and I can't add it anymore!... When it starts to add, hangs on "Checking info" and reports Google Play Services crash. Already tried to change language and location too... Help?
the soluce i found reset & clear all data ...
next problem to "gapps" is not include so you must install all Google "gapps"
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
pinpin68 said:
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
Click to expand...
Click to collapse
Is there a step by step tutuorial to reinstall 5.9.023s? Maybe for Le pro3?
I do not like 5.9.028s, because of the problems with Google Play Services.
After installing version 5.9.028s, google play does not work. I was somehow able to upload the app to the phone, but it's not open to me. Also, I do not have a Google account in my personal settings to register an account. I ask for help, what should I do? Also, version 5.9.023s did not work. Only on the original version 5.8.
Not even mobile data is working, everything is regulated via a wireless connection.

Problem in update nokia 8 system

Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I got the same problem here
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
simon-sf said:
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
Click to expand...
Click to collapse
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
blife said:
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
Click to expand...
Click to collapse
Sorry for my bad English guys?
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
mourad1987 said:
Sorry for my bad English guys
First if all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
The problem is solved
Thanks for your complete instruction, I really appreciate it.
blife said:
The problem is solved
Thanks for your complete instruction, I really appreciate it.
Click to expand...
Click to collapse
Your welcome???
I'm also very happy to find a way to solve this problem finally...
Have fun.
mourad1987 said:
Sorry for my bad English guys
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
mt5502 said:
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
Click to expand...
Click to collapse
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
mourad1987 said:
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
Click to expand...
Click to collapse
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I have the same problem.
And one more. ....the microphone doesn't work randomly
jerome59279 said:
I have the same problem.
And one more. ....the microphone doesn't work randomly
Click to expand...
Click to collapse
For your first problem, I explain it completely in previous posts.
And for your second problem, I dont face this problem personally but a soft reset or hard reset (if needed) should be work.
i have the same problem
did you found a fix for it
mourad1987 said:
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
Click to expand...
Click to collapse
It seems this don't work on 8.1 anymore , since I updated to 8.1 it's not working and can't download updates!
Nokia 8 not updating to Android 8.1.0
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Boog_J said:
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Click to expand...
Click to collapse
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Click to expand...
Click to collapse
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Boog_J said:
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Click to expand...
Click to collapse
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Click to expand...
Click to collapse
Many thanks for your help, I downloaded file June08_NB1_v4.88B.zip and it installed without incident.
I now have a TA-1012 with Android 8.1.0 installed and the Android security patch level is 1 May 2018.
The build number is shown as 00WW_4_88B.
Dumb question, but will the phone now do automatic OTA updates or are updates to be downloaded and applied manually from here on?
I can only guess at what prevented the phone from doing OTA updates previously, just wondering as to whether if is now fixed.

unable to install January security path update

I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.

Question Hotspot problem, internet not available on Android 13

Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
LineOFire said:
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
Click to expand...
Click to collapse
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
tbessie said:
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
Click to expand...
Click to collapse
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Oh, and also it's now taking about 7 minutes to register on the at&t network (as opposed to instantly in Android 12). How could they possibly have let this release into the wild?
tbessie said:
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
Click to expand...
Click to collapse
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
LineOFire said:
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
Click to expand...
Click to collapse
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
tbessie said:
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
Click to expand...
Click to collapse
Zenfone 8|Phones|ASUS Global
A new compact powerful choice: Flagship 5G processor · 120Hz AMOLED display · 4000mAh battery · Pro-grade dual rear and front camera · IP68 water resistant
www.asus.com
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
b.a.w said:
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
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I didn't see the Andorid 13 update even before the downgrade, I searched for it and installed it if I wanted it.
Adding to my posts above from February 18:
I was able to remain on Android 12, retaining the Wi-Fi hotspot functionality, until this morning. I awoke to find a software update notification message, giving two options: update or later. The message also stated that if I pressed later, it would continue with the update in 30 minutes. I rebooted the phone, and the update notification returned, however, lacking the 30 minute warning. A short while later, the phone began to automatically download the update, despite the option in settings disallowing auto-updates being ticked. I force-stopped the system update app, and it stopped downloading the new update. After a short while, it completed the android 13 system update download anyway. I decided to give the 13 update a try again, seeing that there was a smaller update added to the Asus Bios and Firmware download page on March 16th. I proactively backed up my data, knowing that I would likely need to downgrade to 12 again shortly to regain hotspot functionality. I rebooted to apply the base 13 update; no hotspot functionality, as expected. I then downloaded and applied the March 16th (WW-33.0210.0210.269) update OTA; still no hotspot functionality. I plan to downgrade again to Android 12, but I question how long I will be able to use it before another automatic update to 13 is forced upon me by Asus. Does anyone have any advice as to how to activate the hotspot on 13 or a way to guarantee that 12 will not be auto-updated to 13?
Edit: For anyone who might be having the same issue, here is what I have tried and so far, seems to be working. After downgrading to 12, I did not connect to internet during the initial phone setup process. When I did, the phone would already start automatically downloading the 13 update even before the setup process was finished. After setup, I immediately disabled automatic updates both in the regular system settings and in developer options (after enabling these, of course). I find it interesting that before, even with these two settings to disallow automatic updates in use, the automatic update would begin. The only other step I took this time was to disable my system app for system updates per the following method. https://www.xda-developers.com/disable-system-app-bloatware-android/
I understand that this method is likely used more for added bloatware than for system apps, and I questioned at first if it would even work for a system app. Still, after disabling the system update app, it shows "disabled" under its entry in the complete app list in settings, and the system update options in the settings menu are not visible anymore. The main "system" header in the settings menu does show a red dot with "1" indicating that there is something available within the submenu, but as stated there is nothing within pertaining to system updates since disabling the system update app. So far, there have been no other notifications for the 13 update as before. This system update app is easy to reenable, as shown in the link above, so if I want to download the system update later on, it is no problem. I will add to this post if this method fails, but so far, so good.

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