I can not get the latest updates note 8 sm-n950u - Samsung Galaxy Note 8 Questions and Answers

Hello
I purchased a Note 8 from America and now I'm out of America. My last update was in March
Can I get updates outside America
My mobile model number sm-n950u
I spoke with the support service from Samsung. They told me I have to be inside America to get security updates
Is there a solution to this problem ?

Try using a VPN APP.

Is strange story. I have a N950U1 US unlocked Note 8 and I moved back to Europe. I receive the security or other updates without any issue...

OnnoJ said:
Is strange story. I have a N950U1 US unlocked Note 8 and I moved back to Europe. I receive the security or other updates without any issue...
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Technical Support Tell me the device must be connected on a sprite network
My basdband version : N950USQU3CRC2

gefar said:
Technical Support Tell me the device must be connected on a sprite network
My basdband version : N950USQU3CRC2
Click to expand...
Click to collapse
Have you tried samsung smart switch on a computer?

Frozenrosen said:
Have you tried samsung smart switch on a computer?
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Click to collapse
Yes .. no update

gefar said:
Hello
I purchased a Note 8 from America and now I'm out of America. My last update was in March
Can I get updates outside America
My mobile model number sm-n950u
I spoke with the support service from Samsung. They told me I have to be inside America to get security updates
Is there a solution to this problem ?
Click to expand...
Click to collapse
Not sure why it's not updating...suggest flashing the latest firmware through Odin.

sefrcoko said:
Not sure why it's not updating...suggest flashing the latest firmware through Odin.
Click to expand...
Click to collapse
How i can do this ?

search with google; there are dozens of sites/videos that show you how to use ODIN

Hello, I have note 8 SM-N950U1, on the update from September I did not get the super slow motion and AR emoji.
Did somebody else update and did not receive the update?

Related

February security patche is here

Today I downloaded the new february security patch , with the new version CSB2 .
Abdelghani78 said:
Today I downloaded the new february security patch , with the new version CSB2 .
Click to expand...
Click to collapse
For which model/carrier?
Note 9
N960FXXS2CSB2 - Galaxy Note9 SM-N960F SEE South East Europe
gurita said:
N960FXXS2CSB2 - Galaxy Note9 SM-N960F SEE South East Europe
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Click to collapse
Oh. I SEE.
Abdelghani78 said:
Today I downloaded the new february security patch , with the new version CSB2 .
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Click to collapse
I'm still on December.. Stuck at 8.1.. Contacted Samsung, they said "try manually updating through settings".. Very helpful.. Lol
Scheduled night mode included?
gurita said:
N960FXXS2CSB2 - Galaxy Note9 SM-N960F SEE South East Europe
Click to expand...
Click to collapse
Wait, is that a new bootloader version? What was the previous firmware tag?
Jammol said:
Wait, is that a new bootloader version? What was the previous firmware tag?
Click to expand...
Click to collapse
It's bootloader v2, same as on CRLT. US and Canadian models are still on bootloader v1.
Setting.Out said:
I'm still on December.. Stuck at 8.1.. Contacted Samsung, they said "try manually updating through settings".. Very helpful.. Lol
Click to expand...
Click to collapse
I'm on the same boat. I tried manually checking for updates for the past week and nothing.
I manually went into Settings - Software update - Download and install --> then the Feb updates available
Thanks for the info!:good:
I'm on pie n hate it
Sadly it is only a security update while the s9+ got A LOT in the Feb update (wifi range fixes/stability, dark mode schedule without dev options, other mentioned fixes and ofc the update is a lot bigger).
Update is available in Australia (101.21 Mb)
I also received an update today my phone is flashed with H3G Ireland

Note 8 update

Hello guys
I m new here and i want to ask you a question about the note 8 pie update,i live in algeria and i have a sprint note 8 n950u crriere unlocked,for some reason i didn t get OTA update to pie android my first question is why i didn t get pie because of the location mean i m not in usa my second quetion if i update my phone by odin will i loose the signal sense i v bought this phone with android 8 unlocked.
Thank you for your help in advance :fingers-crossed:
Try using smart switch app on PC and phone when connected it should search for latest update out for your model, ie , if its available and your provider does not send out
Sent from my SM-N9500 using Tapatalk
chriss_russell said:
Try using smart switch app on PC and phone when connected it should search for latest update out for your model, ie , if its available and your provider does not send out
Sent from my SM-N9500 using Tapatalk
Click to expand...
Click to collapse
Thank chriss i ll try this out nd come back to you with the result
By the way my phone will not be locked again right?
Nah
Sent from my SM-N9500 using Tapatalk
You should be able to still receive the OTA update for your device regardless of your location. I am currently using the Korean variant N950N in Hong Kong and I am able to get the OTA OS updates for my device.
iceepyon said:
You should be able to still receive the OTA update for your device regardless of your location. I am currently using the Korean variant N950N in Hong Kong and I am able to get the OTA OS updates for my device.
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Click to collapse
The difference is he's using a carrier branded device with a non-US SIM card in it.
Mr. Orange 645 said:
The difference is he's using a carrier branded device with a non-US SIM card in it.
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Click to collapse
That shouldn't matter. As my N950N is a LG U+ branded unit and I have a HK SIM card in it. I can still get OTA updates without any issues.
So i should wait ?
iceepyon said:
That shouldn't matter. As my N950N is a LG U+ branded unit and I have a HK SIM card in it. I can still get OTA updates without any issues.
Click to expand...
Click to collapse
Unfortunately it DOES matter on the US variants. If he doesn't have a US SIM in it, then he won't get the OTAs.
Pie is trash in note 8 be happy your on oreo
Mr. Orange 645 said:
Unfortunately it DOES matter on the US variants. If he doesn't have a US SIM in it, then he won't get the OTAs.
Click to expand...
Click to collapse
So if i update using odin will i lose signal?
If you update you will lose many great things that's the note 8 had .imo the note 8 is not built to run on one ui.i bet you regret it if you update.i had to roll back from the update to oreo and it was a nightmare using Odin as I'm not technical and am terrible with computers.just really happy my note 8 is back to normal oreo performs amazing on note 8 and looks good .one hi looks trash with the new layout
Mr. Orange 645 said:
Unfortunately it DOES matter on the US variants. If he doesn't have a US SIM in it, then he won't get the OTAs.
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Click to collapse
Not my experience.... I am using a N950U1 with a Dutch SIM for 9 months now and I have received all OTAs without any issues...
OnnoJ said:
Not my experience.... I am using a N950U1 with a Dutch SIM for 9 months now and I have received all OTAs without any issues...
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Click to collapse
Apples and oranges. The N950U1 is the factory unlocked u branded version and updates are controlled by Samsung. The OP has a Sprint branded N950U, and OTAs would be pushed by Sprint.
Try downloading Samsung Kies onto your computer. Connect your device to your PC and use that to update the OS on your device.
The OP could just flash the N950U1 firmware to his device then he would likely get the OTA updates. But he won't on the N950U. They are the same exact device hardware-wise, just different firmware.
Mr. Orange 645 said:
Unfortunately it DOES matter on the US variants. If he doesn't have a US SIM in it, then he won't get the OTAs.
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Click to collapse
I have the U1 Snapdragon (US version unlocked) and I am in Mexico using a Mexican SIM and I am getting all the updates just as everybody does.
juliospinoza said:
I have the U1 Snapdragon (US version unlocked) and I am in Mexico using a Mexican SIM and I am getting all the updates just as everybody does.
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Click to collapse
That's why I said the OP could just flash the U1 firmware and get updates. As long as he's on the carrier branded firmware he won't get them.
Thank you for the confirmation that U1 works out of the US with a foreign SIM!
So I find this interesting, I have a N950U1 with 8.0 on it and I have been getting security updates. But I haven't received the 9.0 update. I am in the US on the Sprint network. Now I did buy the phone as a referb through an Amazon re seller, is there something else that I would need to check to see why I am not seeing the 9.0 update?
This is my first go around with an unlocked phone so this is a some new territory for me.
-Robert
RobAGD said:
So I find this interesting, I have a N950U1 with 8.0 on it and I have been getting security updates. But I haven't received the 9.0 update. I am in the US on the Sprint network. Now I did buy the phone as a referb through an Amazon re seller, is there something else that I would need to check to see why I am not seeing the 9.0 update?
This is my first go around with an unlocked phone so this is a some new territory for me.
-Robert
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What is the security patch you have? I have the same model and before the pie update I was on March patch and funny thing, I recieved the update first week of April and still have the March update but with android Pie.

No Update for XSP N960F

This isn't much of a question more is it a vent of frustration towards Samsung. I am still on the July Security Policy despite Samsung claiming Monthly Security Updates. When OEM's refuse to Update their devices on time or out right at all this is when fragmentation becomes a big deal. Monthly should mean Monthly Until the end of life. No exceptions.
Thoughts?
last1youlove said:
This isn't much of a question more is it a vent of frustration towards Samsung. I am still on the July Security Policy despite Samsung claiming Monthly Security Updates. When OEM's refuse to Update their devices on time or out right at all this is when fragmentation becomes a big deal. Monthly should mean Monthly Until the end of life. No exceptions.
Thoughts?
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Click to collapse
maybe its your carrier more than samsung.
bober10113 said:
maybe its your carrier more than samsung.
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Click to collapse
I have an International Unlocked N960F/DS Its not carrier branded.
last1youlove said:
I have an International Unlocked N960F/DS Its not carrier branded.
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Click to collapse
then just update it manualy:
https://www.sammobile.com/samsung/galaxy-note-9/firmware/SM-N960F/BNG/download/N960FXXS3CSH2/286019/
you can also use samfirm tool 0.3.6 or frija app to download it with ure pc since that web site has trash speeds and flash it using odin. but be sure ure pc has samsung android drivers before using odin.
i believe you could also use samsung smart switch software to check for an update and flash it too.
so as you can see you can just update the device yourself instead of waiting. read and search xda for any of the tools and ways to use them aforementioned.
bober10113 said:
then just update it manualy:
https://www.sammobile.com/samsung/galaxy-note-9/firmware/SM-N960F/BNG/download/N960FXXS3CSH2/286019/
you can also use samfirm tool 0.3.6 or frija app to download it with ure pc since that web site has trash speeds and flash it using odin. but be sure ure pc has samsung android drivers before using odin.
i believe you could also use samsung smart switch software to check for an update and flash it too.
so as you can see you can just update the device yourself instead of waiting. read and search xda for any of the tools and ways to use them aforementioned.
Click to expand...
Click to collapse
I was hoping to do that however I checked on there for mine. My product code is XSP which is the Singapore Version and the latest one is June 1st which im already on. If I were to flash a different region's firmware could I just use Home CSC to keep XSP? Thanks for the help
last1youlove said:
I was hoping to do that however I checked on there for mine. My product code is XSP which is the Singapore Version and the latest one is June 1st which im already on. If I were to flash a different region's firmware could I just use Home CSC to keep XSP? Thanks for the help
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Click to collapse
you can probably skip it all together. but your csc is the carrier code. if the phone is not carrier tied then you should either use the link i sent which is multi csc and would probably contain your sim CSC or find out the carrier code matching your carrier/sim.
read up on samsung and CSC for more details.
last1youlove said:
I was hoping to do that however I checked on there for mine. My product code is XSP which is the Singapore Version and the latest one is June 1st which im already on. If I were to flash a different region's firmware could I just use Home CSC to keep XSP? Thanks for the help
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Click to collapse
Yes. It won't change your product code and wipe your device. Rest assured.
maple_mak said:
Yes. It won't change your product code and wipe your device. Rest assured.
Click to expand...
Click to collapse
well it will if he chooses csc.md5 over home_csc.md5
on an other note id suggest OP to flash BTU firmware as that is acualy a sales code(europe multi csc) associated to an actual firmware.
last1youlove said:
I have an International Unlocked N960F/DS Its not carrier branded.
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i have the same model but i believe it's something to do with the region instead of the carrier.
In comparison withe the firmware for both SG and PH, PH received 2 updates from July (CSF9 and CSG3) as compared to SG which only received one (CSF9).
donetus said:
i have the same model but i believe it's something to do with the region instead of the carrier.
In comparison withe the firmware for both SG and PH, PH received 2 updates from July (CSF9 and CSG3) as compared to SG which only received one (CSF9).
Click to expand...
Click to collapse
Yeah, I think ill just wait it out because flashing over a security patch seems like a nuclear option. Hopefully in arrives in the coming weeks. Thanks for the help and information though everyone I appreciate it.
You guys are touching a contentious issues with the way Samsung delivers update in Singapore.
Due to the national telcos bottlenecking the process, Samsung phones are getting much lesser updates than the rest of the world.
As an example, Galaxy Note 9 in Europe (UK/DE/FR), version N960F which is identical to the one sold in Singapore received a total of 24 updates, including 4 different built of Android 10/OneUI 2.0 and is up to date with the March 2020 security update.
In Singapore, the Note 9 received 8 updates and the latest is from October 2019 with the October security update.

Would be a problem if I flash another android firmway?

There is my situation:
I have a Samsung Note9 phone with model number: SM-N9600. I heard that there is possible to update my android to 10 version. But i didn't received any update yet. My phone has this version of android 9:
"N9600ZHS4CTA2/N9600OWT4CSK1/N9600ZCS4CSKA
Security patch level: January 1, 2020"
It would be a problem if i try to flash another firmway version for SM-9600 which has the android 10 update?
bestkid1234 said:
There is my situation:
I have a Samsung Note9 phone with model number: SM-N9600. I heard that there is possible to update my android to 10 version. But i didn't received any update yet. My phone has this version of android 9:
"N9600ZHS4CTA2/N9600OWT4CSK1/N9600ZCS4CSKA
Security patch level: January 1, 2020"
It would be a problem if i try to flash another firmway version for SM-9600 which has the android 10 update?
Click to expand...
Click to collapse
Shouldn't be a problem. But try to check with frija/samfirm if there is already update for you country.
Rosli59564 said:
Shouldn't be a problem. But try to check with frija/samfirm if there is already update for you country.
Click to expand...
Click to collapse
The problem is that i'm living in Europe but this phone was bought from south america and i don't know which country. How can I see from which country is my phone?
bestkid1234 said:
The problem is that i'm living in Europe but this phone was bought from south america and i don't know which country. How can I see from which country is my phone?
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Click to collapse
That explains why you're not getting the update. Use samsung phone info in playstore to check csc.
Rosli59564 said:
That explains why you're not getting the update. Use samsung phone info in playstore to check csc.
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Click to collapse
How can csc help me? Sorry but i am flashing the firmway for the first time in my life. Can you explain me please? :laugh:
My csc code is:
CSC : N9600OWT4CSK1
Update is tied to a number of codes on the phone .
Its sent out region by region and network by network .
South America has two networks
N9600 no European listed for that phone N9600
WT4CSK1 all 9 multiple networks .
10 Is Columbia Panama Bolivia Hong Kong China Chile Brazil
JJEgan said:
Update is tied to a number of codes on the phone .
Its sent out region by region and network by network .
South America has two networks
N9600 no European listed for that phone N9600
WT4CSK1 all 9 multiple networks .
10 Is Columbia Panama Bolivia Hong Kong China Chile Brazil
Click to expand...
Click to collapse
Thanks for explanations! So in conclusion I don't need to be afraid of flashing another firmway, while is for SM-N9600 model?
bestkid1234 said:
Thanks for explanations! So in conclusion I don't need to be afraid of flashing another firmway, while is for SM-N9600 model?
Click to expand...
Click to collapse
Of course as long as it's same model. If you're in doubt, just flash firmware of same csc(like mine is XME as shown in phone info app)
Use samfirm/frija to download the firmware.
Rosli59564 said:
Of course as long as it's same model. If you're in doubt, just flash firmware of same csc(like mine is XME as shown in phone info app)
Use samfirm/frija to download the firmware.
Click to expand...
Click to collapse
I can't keep the same CSC because on it I don't have android 10.

Question Using the G998U1 (US Unlocked) version outside US

Im using the SM-G998U1 (US Unlocked) Snapdragon variant of the S21 Ultra in Pakistan.
The official latest OTA update for Jan 2023 rolled out about 15 days ago but I haven't received it on my phone yet in Pakistan.
How long does it usually take for OTA updates to roll out outside US or specifically in Pakistan after official roll out?
It depends on the region and carrier?
Did you go to Settings-System Update?
valderdark said:
It depends on the region and carrier?
Did you go to Settings-System Update?
Click to expand...
Click to collapse
The phone I have is US Unlocked version. The carrier I have the sim for is Jazz in Pakistan. The G998B i.e. the locally sold Exynos version has already gotten the update.
Yes, I have tried the Settings-Software Update
yawarkhalid said:
Im using the SM-G998U1 (US Unlocked) Snapdragon variant of the S21 Ultra in Pakistan.
The official latest OTA update for Jan 2023 rolled out about 15 days ago but I haven't received it on my phone yet in Pakistan.
How long does it usually take for OTA updates to roll out outside US or specifically in Pakistan after official roll out?
Click to expand...
Click to collapse
Did you get the update? Facing the exact same issue.
MdMahfuz said:
Did you get the update? Facing the exact same issue.
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Click to collapse
Hi I got the update normally. There was a delay in release of update for this region. Now updating normally on a monthly basis.
Try Smart Switch desktop app if you aren't getting the update.

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