Not getting updates - Samsung Galaxy Note 9 Questions & Answers

Hi,
I have the international Note 9 unlocked (SM-N960F/DS) and I am still on N960FXXU1ARH5 Security Patch : 1 August.
It's october 7th now, should I have not received an update?

Nic2112 said:
Hi,
I have the international Note 9 unlocked (SM-N960F/DS) and I am still on N960FXXU1ARH5 Security Patch : 1 August.
It's october 7th now, should I have not received an update?
Click to expand...
Click to collapse
Depends how they roll out the update i got my security update few days ago on my unlocked BTU some still haven't have you manually checked for update

Nic2112 said:
Hi,
I have the international Note 9 unlocked (SM-N960F/DS) and I am still on N960FXXU1ARH5 Security Patch : 1 August.
It's october 7th now, should I have not received an update?
Click to expand...
Click to collapse
Just download the latest firmware and flash via odin, problem solved.

Where do u live it also depends on region i also stuck on 1 august security patches
Also the are rolling out a new update for camera

mimo2008 said:
Depends how they roll out the update i got my security update few days ago on my unlocked BTU some still haven't have you manually checked for update
Click to expand...
Click to collapse
Hi,
It looks like my phone's region was set to Singapore (XSP). Both the SIM cards I use are for Canada. Is there a way to change the phone's region?

Nic2112 said:
Hi,
It looks like my phone's region was set to Singapore (XSP). Both the SIM cards I use are for Canada. Is there a way to change the phone's region?
Click to expand...
Click to collapse
as stated before, just flash another n960f firmware manually.
so try OXM
single sim and dual sim have the same firmware in case you were wondering.

bober10113 said:
as stated before, just flash another n960f firmware manually.
so try OXM
single sim and dual sim have the same firmware in case you were wondering.
Click to expand...
Click to collapse
Thank you and I know I'm asking very basic questions here, it's just so simple with a Pixel and I really don't want to brick the Note.
What you are saying is that it doesn't matter the region I pick, the Note 9 will continue to work as an "international" phone where my two Canadian providers and Google Pay will continue to work? I have XSP right now as region so if my phone is set to Singapore and I can use Google pay in Canada, one doesn't prevent the other from working.
I can also see that versions ending in "ARJ1" are available from samfirm and the "J" would mean it includes October patches if I understand everything right.

Nic2112 said:
Thank you and I know I'm asking very basic questions here, it's just so simple with a Pixel and I really don't want to brick the Note.
What you are saying is that it doesn't matter the region I pick, the Note 9 will continue to work as an "international" phone where my two Canadian providers and Google Pay will continue to work? I have XSP right now as region so if my phone is set to Singapore and I can use Google pay in Canada, one doesn't prevent the other from working.
I can also see that versions ending in "ARJ1" are available from samfirm and the "J" would mean it includes October patches if I understand everything right.
Click to expand...
Click to collapse
familiarize your self with what is a snapdragon and an exynos and the different phone models pertaining to each then bricking won't be an issue. anyways ODIN usualy wont let you flash something that is not compatible.
yes J is October and for google pay, usually its supported pretty much wide spread. samsung pay is an other story and is the more coveted of the 2 'pays'. but since you're after Google pay, it should still be working.
just remember that you cant downgrade bootloaders so be sure of your intentions because you cant revert back to a lesser revision.

bober10113 said:
just remember that you cant downgrade bootloaders so be sure of your intentions because you cant revert back to a lesser revision.
Click to expand...
Click to collapse
Thank you, that's a very good point. I know Samsung can be slow to update to begin with so I was looking for ways to be at least not in a situation where my phone is the last to get the slow updates. To have an expensive flagship phone that still can't apply the September updates is disappointing. I have manually flashed my pixel often because the "check for update" would not give me an update so that's not usually a problem for me. I also liked how the pixel has very few customization options compared to the Note 9, that's fewer options to reconfigure after a fresh flash!

Nic2112 said:
Thank you, that's a very good point. I know Samsung can be slow to update to begin with so I was looking for ways to be at least not in a situation where my phone is the last to get the slow updates. To have an expensive flagship phone that still can't apply the September updates is disappointing. I have manually flashed my pixel often because the "check for update" would not give me an update so that's not usually a problem for me. I also liked how the pixel has very few customization options compared to the Note 9, that's fewer options to reconfigure after a fresh flash!
Click to expand...
Click to collapse
for me the more options the better!
I have never received an OTA in my life. always applied manually

bober10113 said:
for me the more options the better!
I have never received an OTA in my life. always applied manually
Click to expand...
Click to collapse
I applied the update from today (in the stock firmware thread) and I was a bit concerned as this was a first flash but everything went well. I have to say as nice as it is to like a phone "stock" like the pixel, having customization option is good. Also it will discourage me from doing full wipes all the time because it takes more time to reconfigure!
Thank you for your help today, I really had a hard time figuring out which country/region I should flash.

Nic2112 said:
I applied the update from today (in the stock firmware thread) and I was a bit concerned as this was a first flash but everything went well. I have to say as nice as it is to like a phone "stock" like the pixel, having customization option is good. Also it will discourage me from doing full wipes all the time because it takes more time to reconfigure!
Thank you for your help today, I really had a hard time figuring out which country/region I should flash.
Click to expand...
Click to collapse
glad everything turned out well

Related

[Q] Kies Not Showing the Newest Open European Firmware for my Note

I recently purchased a Galaxy Note (Unlocked) and am loving the device. I was reading online that there was a newer open european firmware (LA3) but was perplexed as my phone was saying there are no upgrades for it. I installed Kies (the UK version) and it updated it's self to 2.2 yet it still does not show any newer firmware than what is on my phone (KKA).
Is there a way to force Kies to let me update? or am I missing a step (I never did create a samsung account).
Thank you in advance...
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
knowayback said:
Hi there,
I also recently purchased a Note, and have been spending FAAAR tooo much time lurking on this forum trying to work out whats what with rooting/roming and all things GNote.
Fairly new to all this android malarky and tbh i'm kinda just responding to your question as a way to clarify what, i have, thus far, gleaned from by lurksome xda ways! And as an attempt to stop lurking so much and try and give back some of the understanding xda has given me.
Your question is something I was also rather confused by, but from what I understand - It seems that Samsung rolls out OTA and Kies updates to phones with different CSC codes at different times.
I think it is only the German (DBT) phone which has had the latest LB1 update. I know that my XEU phone is also still on KKA, with no ota or kies updates available.
From what I understand, the way one gets the updates without rooting is through flashing them with a Windows app called PC Odin with the phone in download mode.
Or via rooting your KKA rom
http://forum.xda-developers.com/showthread.php?t=1329360
and then flashing the updated firmware with either Mobile Odin or Clockwork Mod.
In all cases I believe you must download the firmware from either the sammobile site or http://forum.xda-developers.com/showthread.php?t=1424997
If any (or all!) of that is totally wrong - please someone with greater experience wade in and put me straight, but I just thought that seeing as no-one else had responded - i'd try and make something of all the hrs i've spent lurking on here since i got this phone
Anyhow I'm sure if you just follow the links i've posted to the brilliant work of Dr Ketan - you won't go far wrong
Personally, I've not actually put any of this to the test yet - wanna make sure I really do know my arse from my elbow or in this case - my dalvik from my build.prop before I go messing with a £500 phone....
Click to expand...
Click to collapse
I appreciate the help to answer your question you are in part correct (from what I can gather). Samsung does issue updates based on CSC codes and there is nothing for the UK CSC code. However they also release what is called open updates. Meaning any carrier in a given country can use a open update for that country. Beyond that they release what is called open European updates that any unlocked phone in Europe can use.
My question is the latest open European update is LXA or LLA or something like that which is farther along than the KK5 I am on. Since it is open European I should be able to update to it I would think. There could be something to the fact that the UK is considered part of the EU so it might not fall under even an open European release and if that is the case than so be it.
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Ok, so from the sounds of it - i think your definitely better informed than me on Samsung update protocol
Haven't heard any of that before. I was under the impression that the XEU code was the unlocked open euro code....
Anyway, just thought i'd let u know that i took the plunge today - deciding that I trusted XDA more than Samsung to update my phone
Rooted my stock KKA rom using dr ketans posts as my guide, then flashed the stock LB1 firmware and have since flashed Franco's kernel.....all seems well so far
Although one thing i did notice is that my Antutu score was significantly lower after flashing Lb1, but before flashing Franco's kernel (haven't tested since)....
Anyway good luck waiting for an official update - in my limited experience - I wouldn't hold your breath waiting for OEM's to issue OTA updates...
Valdeck said:
I am just trying to find out why my unlocked international version of the note can not seem to update to the latest open European update
Click to expand...
Click to collapse
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Spo0f said:
This is cool. But how to find whether my phone is locked or not?
And what about if we try to involve the Samsung support on this question? I'm also stuck with kk5 and i'm also in Europe.
Click to expand...
Click to collapse
If you want to know what region your phone is from plug it into the computer after you have installed samsung kies. Once you do if you look at the screen for your phone you will see three sets of letters and numbers. The last one in the string will have your CSC once you get that do a google for where it is from.
If you are on kk5 like me then you probably have a UK code.
An phone is unlocked by default when you import it from Europe as they use a different model for cell carriers than we do in the states.
The simple way to get the latest updates is....change your CSC with *#272*imei# in the dialer pad to the lastest update ( csc)! You don't need root or odin or mobile odin. Just change your country code. This will wipe your phone...but after restart you will get a promt to update your software as soo. As wou are connected to a wifi. There are many post about it...the csc change is described in sgs2 foruns and all over the net. About the country code, please visit sammobile.com and in firmware section you will find detailed info about those codes.
P.S. My note was originaly in XEH ( open Hungary), I'm from Romania so I changed my CSC to Open Germay (DBT-debitel) and after restart i got 2 consecutive updates.
Hope to help, sorry for my bad english
Sent from my GT-N7000 using xda premium
The easiest way to get updates is via XDA. Download PC Odin, and choose whatever Rom you fancy from the first sticky thread in Note development.

N920A - OTA in the UK??

Hi
If I were to buy a N920A will I get OTA updates in the UK? Will the phone care where it is or what network it's registered to? I'm about to pull the trigger on a 64Gb N920A with the view that it'll be my daily work device and I'm not worried that I can't root it etc.. But I'd like to be able to get OTA updates.
Failing that, I assume I can ODIN the latest compatible firmware?
Cheers
Andy
Hi Andy the firmware updates work my I tested the update options
andythilo said:
Hi
If I were to buy a N920A will I get OTA updates in the UK? Will the phone care where it is or what network it's registered to? I'm about to pull the trigger on a 64Gb N920A with the view that it'll be my daily work device and I'm not worried that I can't root it etc.. But I'd like to be able to get OTA updates.
Failing that, I assume I can ODIN the latest compatible firmware?
Cheers
Andy
Click to expand...
Click to collapse
Did you get the N920A in the end? I just got one from HK which works fine on 3 network. Looks like it was a USA version that went to China for unlocking before finally coming my way - but I'm unsure because box was unopened (I know this doesn't mean much!)
Bit confused with strange build / PDA / CSC versions, plus phone itself says it's an N920F - although I know it's actually an SM-N920A.
Just looking for feedback from anyone who's gone down same route as me.

MY tab s2 T817A not upgrading to android 7

I am having issues with my tab s2 which is not updating to android 7 for some reasons.
I have tried the manually updating but it just says your device is up to date even it has an android 7 update available
also i have tried samsung smart switch but that also seems to give a similar result
I am only asking some things like
1- Is or Was there never any android 7 update for it and the internet is lying to me
2- Or is it any region problem because I dont live in the US this tablet was bought in the US but i live in pakistan maybe that is the issue or not ?
3- Tell me what can be the problem
Your help is kindly Appreciated
Sorry if my English is Bad
Tech core said:
I am having issues with my tab s2 which is not updating to android 7 for some reasons.
I have tried the manually updating but it just says your device is up to date even it has an android 7 update available
also i have tried samsung smart switch but that also seems to give a similar result
I am only asking some things like
1- Is or Was there never any android 7 update for it and the internet is lying to me
2- Or is it any region problem because I dont live in the US this tablet was bought in the US but i live in pakistan maybe that is the issue or not ?
3- Tell me what can be the problem
Your help is kindly Appreciated
Sorry if my English is Bad
Click to expand...
Click to collapse
I think you need an ATT sim card inserted.
ashyx said:
I think you need an ATT sim card inserted.
Click to expand...
Click to collapse
I may ask you how inserting my AT&T sim would allow it to continue updating
Tech core said:
I may ask you how inserting my AT&T sim would allow it to continue updating
Click to expand...
Click to collapse
Because ATT devices update from ATT not Samsung. Without the ATT sim your device won't be recognised as an ATT device.
This is how it's worked for other devices on ATT.
ashyx said:
Because ATT devices update from ATT not Samsung. Without the ATT sim your device won't be recognised as an ATT device.
This is how it's worked for other devices on ATT.
Click to expand...
Click to collapse
Ok I will try thanks for the tip
I have the same problem...
Is it possible to download this firmware manually and install it from odin / Kies ?
Better than that... How do I know if I can Debrand this device and get rid of att firmware ?
brtracker said:
I have the same problem...
Is it possible to download this firmware manually and install it from odin / Kies ?
Better than that... How do I know if I can Debrand this device and get rid of att firmware ?
Click to expand...
Click to collapse
i Just upgraded the tablet to android 7 using its firmware i did not have its original at&t sim card lying around so i had to manually update the device you can manually update it
and no even if you try to debrand this tablet out of the at&t firmware there might be some chances that certain functions like wifi and bluetooth might not work due to the modem that at&t devices use i don,t know about this theory either and i can only assume that this might happen to your device it happened to me on my lg g2 where i installed the wrong firmware
Hopes this helps
sorry for my bad english
Where Did you get your update From? i Have an AT&T t-818a and on the att website there have been 2 other additional update but i guess without the AT&T sim it just wont work? Is this true, can anyone confirm this? I dont see why you would need the AT&t sim if the build/firmware number is specific to AT&T. Another reason to hate AT&T i guess!
T817AUCU2CQE3 here:
http://combinefile.com/home/browse/category/id/9448/T817AUCU2CQE3
Yeah I did T 18178 ever since I've had it it won't update already had to go twice to get new SIM cards from AT&T I've never not had an AT&T SIM card but it still does it regardless I noticed now it's been another year I haven't got another update and multiple behind it just happens. Did you know for the longest time and then I had to start going there and telling them just to do it right away and then you try to say I will do all this stuff and not think that would even help until doing all of it and then finally after continually telling them refusing that wouldn't do anything but it's but it happened the last time. Ridiculous provider websites pretty much unusable because it takes ridiculous times to get to information that's useless anyways, every time you want to go to a new page it's trying to make you log in security again
There is a version 7. And honestly I worked on my for a looong time and could never get it to update so I Just took it to the Samsung guys at best buy they did it no problem. being you are not in the US I'm not sure what to recommend.

Note 8 unlocked and still no Oreo firmware update?

Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
You can check for latest firmware related to your specific model on sammobile.com, then download through updato.com (or using the SamFirm tool) and flash it through Odin.
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
Since you're using it with T-Mobile and it was previously AT&T you're not going to get updates anymore unless you use an AT&T sim card.. The only way to get the updates at this point is to download the update firmware yourself and flash it through odin. The reason being is because T-Mobile doesn't carry AT&Ts firmware updates so you have to get it yourself.. It's easy as hell to find the firmware on places like Android File Host. Also do not download T-Mobile firmware it will not flash... Use AT&Ts firmware only.
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
jvaldez225 said:
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
Click to expand...
Click to collapse
The sim card swap should work.. Can't hurt, try it and then check for updates.
It worked!!!
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
You can push software update with this procedure.
put this in your phone app: *#8736364#
Then go to Field Test mode.
Change "Device Initiated date" to one or a few minute ahead. wait until you see "SET" then press Home.
Wait until you see software update to kick it.
Try several times if it doesn't work at first.
jvaldez225 said:
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
Click to expand...
Click to collapse

Help , Samsung Note 9 SM-N960U

Hello everyone , i recently got an unlocked AT&T Note 9 and i have yet to get the Pie update , i currently live in Europe and i was wondering if my location is preventing me from getting the update . Last security update this phone got is the November 1st security update .
Baseband version is : N960USQ1ARJA
I also tried to manually flash the Pie update from firmware.science but while i was on recovery mode and tried update from SD card it kept showing "could not mount SD" even though SD card is readable on my phone , i haven' tried to flash via odin because i wanted your thoughts first , any help would really be appreciated
Thanks in advance
jonuz said:
Hello everyone , i recently got an unlocked AT&T Note 9 and i have yet to get the Pie update , i currently live in Europe and i was wondering if my location is preventing me from getting the update . Last security update this phone got is the November 1st security update .
Baseband version is : N960USQ1ARJA
I also tried to manually flash the Pie update from firmware.science but while i was on recovery mode and tried update from SD card it kept showing "could not mount SD" even though SD card is readable on my phone , i haven' tried to flash via odin because i wanted your thoughts first , any help would really be appreciated
Thanks in advance
Click to expand...
Click to collapse
A few years ago,I had the same issue (using an unlocked AT&T phone on another network) & I had to get a cheap prepaid AT&T SIM to get the OTA update pushed to my phones (Note & LG G Flex2).
I had heard this wasn't the case anymore,but,I found this post from an AT&T forum & it still seems to be the case:
https://forums.att.com/t5/Samsung/A...date-when-not-on-AT-amp-T/td-p/5591432#M38714
You might as well use Odin,it won't hurt a thing,you'll still have Knox intact/etc.........
KOLIOSIS said:
A few years ago,I had the same issue (using an unlocked AT&T phone on another network) & I had to get a cheap prepaid AT&T SIM to get the OTA update pushed to my phones (Note & LG G Flex2).
I had heard this wasn't the case anymore,but,I found this post from an AT&T forum & it still seems to be the case:
https://forums.att.com/t5/Samsung/A...date-when-not-on-AT-amp-T/td-p/5591432#M38714
You might as well use Odin,it won't hurt a thing,you'll still have Knox intact/etc.........
Click to expand...
Click to collapse
Just to make sure , should i flash the version from firmware.science or is there another better version that i don't know about?
jonuz said:
Just to make sure , should i flash the version from firmware.science or is there another better version that i don't know about?
Click to expand...
Click to collapse
Have you tried updating via Samsung's Smart Switch PC Tool? (Corresponding app needs to be installed on your phone as well)
https://www.samsung.com/us/support/owners/app/smart-switch
KOLIOSIS said:
Have you tried updating via Samsung's Smart Switch PC Tool? (Corresponding app needs to be installed on your phone as well)
https://www.samsung.com/us/support/owners/app/smart-switch
Click to expand...
Click to collapse
I have and it show the phone as up to date
jonuz said:
I have and it show the phone as up to date
Click to expand...
Click to collapse
Sounds like Odin is your best bet to get on the latest update. Here's the AT&T specific thread that has links to the AT&T firmware & patched Odin.
https://forum.xda-developers.com/galaxy-note-9/how-to/stock-official-android-pie-t3897339
KOLIOSIS said:
Sounds like Odin is your best bet to get on the latest update. Here's the AT&T specific thread that has links to the AT&T firmware & patched Odin.
https://forum.xda-developers.com/galaxy-note-9/how-to/stock-official-android-pie-t3897339
Click to expand...
Click to collapse
Thank you, much appreciated
jonuz said:
Thank you, much appreciated
Click to expand...
Click to collapse
Did you get it updated?
KOLIOSIS said:
Did you get it updated?
Click to expand...
Click to collapse
Not yet , currently at work and won't be able to get back home in a couple of days.
jonuz said:
Not yet , currently at work and won't be able to get back home in a couple of days.
Click to expand...
Click to collapse
Please keep us posted on your outcome. :good:

Categories

Resources