Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
alanwesty said:
Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
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I too, seem to experience the same issue.. :\
It only seem to occurs after a while that the phone is in "extended sleep mode" (aka press the power key).
Now I'm trying a few things, I've switch the phone to GSM only network to see if THIS might be the issue... but if someone knows anything about this I'd be more than glad to be able to fix the issue
By the way my Kaiser is unbranded, the original HTC one!
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
unwired4 said:
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
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Well I can say for me that the signal is always allmost full bars.
and I get txt msg saying either I have missed a call or that I have a new voicemail msg (Those are service provided by my carrier) So it's NOT "missed call notification" by WM.
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
unwired4 said:
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
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Yeah that's what I mentionned earlier, so far it seems to be okay.
But what could cause this? The device switching between the networks?
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
joebongo said:
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
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Well I dunno if it's cause by that, but this settings is located in the Power options of the setttings pannel... in the advanced tab you can tell it tu activate it or not and after how long u want it to *turn off the device* (which is what I call gently the "extended power saving")
Just spoke to Orange, apparently the 3G network went down yesterday this coincided with us getting the 3 tytn's so has probably made the problem worse. We were going to send the phone back under the 7 day return policy but have now decided to change them onto the gsm network as suggested by orange and see what happens when the 3G network re-appears.
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
unwired4 said:
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
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Just now I had a second round of this problem at work, and I had the same thing yesterday here. Very f***ing frustrating and since the primary function of a phone is to make calls, it's particularly ****e that it doesn't do it well.
No calls and only one out of 6 SMS's were delivered. I had to do a soft reset and then I had two voicemails and 5 unread SMS's pop up.
If the calls/SMS's were retrieved after a soft reset does this mean that it's the phone and not the transmitter? I use my phone for work and this is becoming a real problem.
I can foresee this phone being off to HTC for 'repair' getting a new unit, flogging it and going back to WM smartphone edition.
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
unwired4 said:
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
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Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
joebongo said:
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
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Hmmm really weird! keep us posted on your experiences
I'm having major trouble with my phone and need some help.
I've got a standard Vario III no flashed roms etc..
When I'm on standard GPRS network the phone works fine, calls internet etc..
However whenever it switches to a 3G or H network I cant make or receive calls or use the internet. The funny thing is that when it tries to access the internet it looks like it connects but when you click on the 3G (with the arrows) it says there are no sessions active.
Help!!
yes.. i have the same problem too
so we must switch the band using gsm to get phone works normally. if we set AUTO it will failed to make call or to receive call.
another kaiser from my friend was normally in same area. please help us.. thanks
maybe I have the same problem, I can't make calls, when I make a call it do a sound alert and end the communication.
The line is ok, I was using it with other phone without problems. I spend today 5 hours with the mobile service provider (CLARO ARGENTINA) tech service and they finally say this must be a problem with the pda, not with the service (after testing all possible alternatives)
The phone is almost new! I can connect to EDGE and navigate the internet, H or 3G appear "some times" but it get EDGE 99% of the time.
When somebody call me the phone ring and then then lost connection. When people call me they receive a "network error".
1 of 20 times I CAN do a call.
Do you think is the phone? or there is some update ? I'm downloading a 6.1 rom to test with it.
it is not the phone. Assuming your are using T-Mobile, Edge network coverage is almost 100% complete, while T-Mobile's 3G network is in the early stages. So you will usually get Edge until 3G is nearing completion - T-Mobile is slow
Here is an article: http://www.boygeniusreport.com/2008/05/05/t-mobiles-3g-rollout/
Well I use Claro AR (in Argentina). EDGE is 100% and 3G is quite well in my city, but what do you think about my phone calls are closed after 5/6 seconds with error and then it lose phone coverage. Never happened with other phone, same provider, same line, other phone.
Now I have updated to a duttys Rom with a newer radio version (1.65.x, my phone comes with 1.21.x) and still happening. Now I will test another rom
It IS the phone.
If you do a search on this board lots of people are having that problem, as I found when encountering it myself. It's a hardware fault in the radio part, that requires sending the device back to HTC. They actually replace the whole mainboard to cure it, so it's a serious issue.
Awaiting to receive mine back, it's been there for a month now
Here's a large thread about it: http://forum.xda-developers.com/showthread.php?t=335074
thank you
I force the phone to run under GSM network (not WCDMA) and the phone works perfect, internet too (only EDGE). But I can't use 3G because if I set it to WCDMA or AUTO in the phone network section, it's unusable.
That's the one. I'm receiving my Kaiser back from repair tomorrow, can't wait, and hope it will be fine this time... It's been at the service center for 6 weeks now
hello, any news ?
Yep, received it back like 3 weeks ago, everything works flawlessly. They replaced the whole mainboard just like for the other people with the same issue.
Ok I'm dead. Sending the devide to north america from Argentina? now way.
Why? I had to send it to the UK, not much of a problem...
and it back again to you? awesome!! not easy in latin america!
Ok I will call tomorrow the seller to ask the guarantee. let's see what happen.
Hello guys!
I'm asking on behalf of my friend regarding his HTC ONE M7.
The phone is running fine on WIFI but, there's an issue with the network service. It takes a while for the phone to pick up the network operator and when it is connected to the network, it shows full bar with 3g signal. The issue is that, my friend cannot make a call or browse the internet using data network. Even when he tried to check his credit balance, it would sometimes show the balance and sometimes it will display and error with "Invalid MMI code" or something. Same thing goes to making a call, sometimes he can call, sometimes he can't.
I tried to make a call from my phone to his phone and sometimes it's ringing and again, sometimes his phone can't be connected.
He flashed new ROM but the issue is still there.
Any of you guys have any idea on how to fix it?
Thanks!
change SIM
Suddenly yesterday I started to have problem making call only when 4g is active. The strange think is that I can send and receive sms, surf the web with the 4g connection but cant't make or receive calls. The phone get locked in waiting and after I click close call the phone application seems to get blocked and unresponsive.
My operator says there is no network problem.
If I switch to decks and gsm mode only, the problems vanish.
What I can do? I'm stock with android 4.4.3
I just bought my note 5. Its the dual sim version. So the first few days was days.... i started having difficulty with making outgoing calls... texts are fine... its like 1 out 10 calls would push through. So i rebooted my phone thinking that it might resolve the issue....unfortunately it did not. Then a few friends sent me a message that theyve been trying to call me and it always says im out of coverage are... the whole time this was happening I was connected to LTE. When i changed my mobile network setting to 3g/2g .... then calls came in and went out. Has anyone have the same issue with note 5?
The international versions don't have VoLTE enabled. Not sure how to enable it. Mine also doesn't have WB-AMR (HD Voice) enabled either.
Thus, calls need to be switched through the HSPA network and can't be routed while connected to LTE. Essentially when making a call your phone switches and tries to register on HSPA, quickly.