Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Click to expand...
Click to collapse
I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
Click to expand...
Click to collapse
Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
Click to expand...
Click to collapse
Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
Click to expand...
Click to collapse
Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
Click to expand...
Click to collapse
Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Click to expand...
Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.
Related
Phone: Sony Xperia Z5 (Android 6.0.1, rooted but nothing modded in whatsapp)
Watch: Asus Zenwatch 3 (Android Wear 1.5.0.3798981)
I can send Whatsapp Messages via Google Now without problems. But when I try to answer to a Whatsapp Notification, the watch is showing the green tick circle but the message has not been send.
I tried reinstalling Whatsapp and i've already checked the permissions on the phone, but it hasn't changed anything.
Does anyone know why it does not work?
Check your battery saver settings on your phone. Maybe this happens because your phone limits the network usage when it's locked.
nicolahinssen said:
Check your battery saver settings on your phone. Maybe this happens because your phone limits the network usage when it's locked.
Click to expand...
Click to collapse
I had the exact same issue. I recently upgraded to what was, at the time, the latest WhatsApp beta version (2.1.117) and since then, responses from the watch have gone through properly. There was an Android Wear app update on the phone around the same time, but I think the restored functionality corresponded to when I installed the WhatsApp beta.
nicolahinssen said:
Check your battery saver settings on your phone. Maybe this happens because your phone limits the network usage when it's locked.
Click to expand...
Click to collapse
But it happens even if Whatsapp is opend on the phone
Same problem here since the last update
Exact same issue here. It started when I updated my phone to Android Nougat. My guess that it is caused by the new way Nougat handles replies. I could be wrong and it could have been caused my some Whatsapp update. Telegram works fine though.
I was having the same issue with replies not working but new messages were fine.
This was only also happening in Whatsapp, everything else was fine.
Whatsapp support just sent me the standard useless reply showing they didn't even ready my email.
Just updated to the Whatsapp Beta version and now replies work from watch
Hello,
I have been noticing that some apps don't receive push notifications after the phone has been sitting overnight, such as Outlook and home security apps. In have turned off app optimizing for them to prevent the phone putting them to sleep, but the issue still occurs. Any idea what else I can do?
Thanks
stas333 said:
Hello,
I have been noticing that some apps don't receive push notifications after the phone has been sitting overnight, such as Outlook and home security apps. In have turned off app optimizing for them to prevent the phone putting them to sleep, but the issue still occurs. Any idea what else I can do?
Thanks
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-note-8/help/disabling-doze-t3675486
I posted something similar. The fix works no problem on S7 / S8, but on Note8, at least at launch, the workaround didn't seem to work. Not sure if this has been resolved.
stas333 said:
Hello,
I have been noticing that some apps don't receive push notifications after the phone has been sitting overnight, such as Outlook and home security apps. In have turned off app optimizing for them to prevent the phone putting them to sleep, but the issue still occurs. Any idea what else I can do?
Thanks
Click to expand...
Click to collapse
I use Outlook and have no problem with notifications. But I have disabled the app from Battery Monitor too, so it never suspends and works just fine even if the phone was sleeping for a while.
iFlasher said:
I use Outlook and have no problem with notifications. But I have disabled the app from Battery Monitor too, so it never suspends and works just fine even if the phone was sleeping for a while.
Click to expand...
Click to collapse
Which FW is installed on your phone? Which variant of the Note8?
WorldIRC said:
Which FW is installed on your phone? Which variant of the Note8?
Click to expand...
Click to collapse
I use the duos variant, SM-N950F with Exynos.
This is the build: NMF26X.N950FXXU1AQI1
Basically the stock firmware that came with it, didn't even received an update yet.
iFlasher said:
I use the duos variant, SM-N950F with Exynos.
This is the build: NMF26X.N950FXXU1AQI1
Basically the stock firmware that came with it, didn't even received an update yet.
Click to expand...
Click to collapse
OK. My issues were on the Qualcomm variant, original FW (don't remember the version) where disabling battery optimization on the apps wasn't actually working (vs. my S7 / S8 where it works no problem).
WorldIRC said:
OK. My issues were on the Qualcomm variant, original FW (don't remember the version) where disabling battery optimization on the apps wasn't actually working (vs. my S7 / S8 where it works no problem).
Click to expand...
Click to collapse
I only had problems with Facebook Messenger getting disconnected even if I was using the Note 8, but works fine with older versions. I have no problem with any other app notification. Maybe try doing a factory reset if you can't get any notification while sleeping even with both Battery Monitor and Battery Optimizations are disabled for the app.
I've been having this problem with GMail ever since I got this phone. I've tried all of the workarounds, including excluding it from doze and it doesn't work. I've given up getting notifications for GMail. I stopped using the verizon messenger app because the notifications were so unreliable.
usmaak said:
I've been having this problem with GMail ever since I got this phone. I've tried all of the workarounds, including excluding it from doze and it doesn't work. I've given up getting notifications for GMail. I stopped using the verizon messenger app because the notifications were so unreliable.
Click to expand...
Click to collapse
It sounds like that unlike on all previous Samsung models, the exclude from Doze feature is not working on the Note8.
WorldIRC said:
It sounds like that unlike on all previous Samsung models, the exclude from Doze feature is not working on the Note8.
Click to expand...
Click to collapse
Yea. Either not working at all, or at least not working well. Hopefully this is something that gets fixed somewhere along the way. I haven't had an update since October 4th. They don't seem to be anxious to fix things.
usmaak said:
Yea. Either not working at all, or at least not working well. Hopefully this is something that gets fixed somewhere along the way. I haven't had an update since October 4th. They don't seem to be anxious to fix things.
Click to expand...
Click to collapse
I went back to my S8+ because of this. Not having my email deliver in a timely manner is a critical thing for me.
WorldIRC said:
I went back to my S8+ because of this. Not having my email deliver in a timely manner is a critical thing for me.
Click to expand...
Click to collapse
Understandable. Fortunately for me, it's more of an annoyance than something critical. Were you having the problem with GMail, or was it some other type of email? I've been thinking of giving the stock email client a try with GMail, to see if it's any better.
usmaak said:
Understandable. Fortunately for me, it's more of an annoyance than something critical. Were you having the problem with GMail, or was it some other type of email? I've been thinking of giving the stock email client a try with GMail, to see if it's any better.
Click to expand...
Click to collapse
Nine Email - one of the best Exchange clients out for Android. No issues on S7 or S8 when excluding in Doze, only the Note8 has issues. I know its Doze related as Facebook Messenger has the same issues.
usmaak said:
I've been having this problem with GMail ever since I got this phone. I've tried all of the workarounds, including excluding it from doze and it doesn't work. I've given up getting notifications for GMail. I stopped using the verizon messenger app because the notifications were so unreliable.
Click to expand...
Click to collapse
That's a problem of the Gmail app from ages... I never got it to work reliable in any device from lollipop. That's why I use Outlook, no problems here.
iFlasher said:
That's a problem of the Gmail app from ages... I never got it to work reliable in any device from lollipop. That's why I use Outlook, no problems here.
Click to expand...
Click to collapse
This is the first phone I have had where Gmail isn't reliable. I had a Note 4 and prior to that, an S3. I never had problems with it on either one. I didn't know that there was an outlook for android. I might have to check it out, especially seeing as I could use it for work email.
My one month old P20 Pro has a frustrating problem. Stock ROM CLT-29 8.1.0.128 (C432) kernel 4.4.103+ not rooted.
Many apps fail to notify me. Not all the time but often enough. It seems like they never get to run so they dont update themselves and never notify me.
And a similar bluetooth issue. Occasionally things just connect. But more frequent they don't and I have to go into the bluetooth settings and connect manually.
I think this is the same problem. A too heavy handed battery saving regime stop my apps and the bluetooth app from running often enough to give me notifications or connect buetooth devices.
I have been into the Battery settings under Apps and tried various combos under App Launch settings. But can't see any difference.
I had this problem on my old Honor 8 phone too. I don't know if it's Huawei or Android. But I would love to find a way to get my notifications and bluetooth back?
Which apps aren't getting notifications?
If it's emails, make sure auto sync is on.
Sent from my CLT-L29 using Tapatalk
stinekr said:
My one month old P20 Pro has a frustrating problem. Stock ROM CLT-29 8.1.0.128 (C432) kernel 4.4.103+ not rooted.
Many apps fail to notify me. Not all the time but often enough. It seems like they never get to run so they dont update themselves and never notify me.
And a similar bluetooth issue. Occasionally things just connect. But more frequent they don't and I have to go into the bluetooth settings and connect manually.
I think this is the same problem. A too heavy handed battery saving regime stop my apps and the bluetooth app from running often enough to give me notifications or connect buetooth devices.
I have been into the Battery settings under Apps and tried various combos under App Launch settings. But can't see any difference.
I had this problem on my old Honor 8 phone too. I don't know if it's Huawei or Android. But I would love to find a way to get my notifications and bluetooth back?
Click to expand...
Click to collapse
Definitely not an Android issue I can tell you that.
A lot of people using the P20 pro and Mate 10 pro are complaining about notifications not coming through. I'm surprised Huawei haven't fixed this problem yet as it has been around for some times now. You would think this is the first thing they fix but nooo
Do you have battery saver enabled in battery settings? If affirmative, this is your problem since battery saver cuts background data etc.
Sent from my CLT-L29 using Tapatalk
Definitely not an Android issue. I have the exact same issue on my P20 Pro and didn't have this issue on my pixel 2 XL.
Slash8915 said:
Definitely not an Android issue. I have the exact same issue on my P20 Pro and didn't have this issue on my pixel 2 XL.
Click to expand...
Click to collapse
Weird. Mine always has this issue when I set battery saver on and by the time I switch bat saver off all notifications come up that moment.
Sent from my CLT-L29 using Tapatalk
Set the apps in manual mode instead of auto for the battery usage and select that it runs in background
Go to Settings > Apps & Notifications > Apps > Settings > Special Access > Ignore Battery Optimisation
Then allow the apps as required.
thanito said:
Do you have battery saver enabled in battery settings? If affirmative, this is your problem since battery saver cuts background data etc.
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
No I have not.
dreamville said:
Set the apps in manual mode instead of auto for the battery usage and select that it runs in background
Click to expand...
Click to collapse
I have already done this for several apps.
Syph0nX said:
Go to Settings > Apps & Notifications > Apps > Settings > Special Access > Ignore Battery Optimisation
Then allow the apps as required.
Click to expand...
Click to collapse
Thanks! This one I did not know about. And apps already in manual battery mode were not listed here. So new hope...
Phone: dual sim Samsung Galaxy Note 8 (SM-N9500) running Android 8.0
Does anyone get individual apps losing their notification sound setting? Recently my Twitter app stopped making audible notifications and when I checked, I found that the notification sound was set to "24270" which is not in my sounds list. This last happened to the default SMS app. Any ideas as to a) why this happened and b) is it possible to globally reset sound notifications?
TIA
Thanks for bringing it to my attention. I've noticed that my N950F doesn't always play Whatsapp notification tones, although I see the LED and notification bar. Rebooting the phone, works for a few hours.
I found this was a problem for a long time, but after doing a factory reset and installing Pie it's all working again. I also had issues with the notification LED that are gone now.
I had the same probleme since pie-update with just one of some chats in telegram. Only one was set to "silense" over night. I had tried first to exclude it from accu-optimization. Next day it was the same, same chat in telegram was set to silence. Now i tried the "apps in standby" under battery->.../settings->apps in standby. If there is your "problem"-app showing up, then delete it from that list withe delete in the right top corner. that solved it for myself, since 2 days now no silnce anymore.
Yeah, make sure any apps you want notifications from are not blocked from using battery or background data in the app settings.
It is probably a software conflict. Try wiping the Cache Partition in Recovery Mode. If that doesn't work backup the data stored on your device and perform a hard factory reset.
Anonymously_Unknown said:
Thanks for bringing it to my attention. I've noticed that my N950F doesn't always play Whatsapp notification tones, although I see the LED and notification bar. Rebooting the phone, works for a few hours.
Click to expand...
Click to collapse
I have the same issue with Whatsapp, sometimes, but mine seems to fix itself again after a while. I'm using a modded version of Whatsapp and I just chalked it up to be an issue with that. It's interesting to note the problems other people are having.
Hello everyone, I just wanted to clarify that I used the search and checked all the sis I could
I got some nom notification or in other apps super delayed ones
Emails seem to arrive fine, but especially charts are either delayed or not shown till I open the app
I really love this device but in terms of delivering notifications it had been very unreliable so far, any other tips?
I would gladly trade battery life for timely notifications
SnowyNight said:
Hello everyone, I just wanted to clarify that I used the search and checked all the sis I could
I got some nom notification or in other apps super delayed ones
Emails seem to arrive fine, but especially charts are either delayed or not shown till I open the app
I really love this device but in terms of delivering notifications it had been very unreliable so far, any other tips?
I would gladly trade battery life for timely notifications
Click to expand...
Click to collapse
If trying all the usual stock methods for app launch and battery saving exclusions for the apps and they're still not working, you need to kill Power Genie
https://dontkillmyapp.com/huawei
Was the same for me with WhatsApp on 9.1, but it seems to be behaving itself so far on 10 and I haven't had to disable it
thank you, another thing that i suspect is maybe i got this issue due to doing a backup and a recovery once i went to emui10 instead of reinstalling everything, but i will try the powergenie thing now
UPDATE: it didnt seem to work..just for a little while, i also noticed likee in another thread that the always on display also stops working after a while.
the cmd told me "success" after the command from the tutorial
SnowyNight said:
thank you, another thing that i suspect is maybe i got this issue due to doing a backup and a recovery once i went to emui10 instead of reinstalling everything, but i will try the powergenie thing now
UPDATE: it didnt seem to work..just for a little while, i also noticed likee in another thread that the always on display also stops working after a while.
the cmd told me "success" after the command from the tutorial
Click to expand...
Click to collapse
Did you reboot the phone?
If not, then would not be a bad idea to factory reset after such a big upgrade
you know what, i will try it with a factory reset, i'm sjust scared that it might be the telekom patch that is coming in due to my carrier sim that always slightly alters the firmware and installs some carrier bloat
SnowyNight said:
you know what, i will try it with a factory reset, i'm sjust scared that it might be the telekom patch that is coming in due to my carrier sim that always slightly alters the firmware and installs some carrier bloat
Click to expand...
Click to collapse
Should be able to remove bloat using the same ADB method as PowerGenie
I just wanted to thank you, it really did the trick even without using adb I receive all notifications since the rest, no matter if the phone is idling since an hour
Notification problems
I've just upgraded to android 10 and my hangouts, WhatsApp and Facebook messenger won't display notifications until I open app I've tried all suggestions above and it didn't work any suggestions?
After the lastest updates of HMS, I started receiving notifications.
I'm having the same problem...my notifications won't come on until I open the app or a few occasions I've noticed all my notifications came at once around 11am??? This has happened a few times...