screen issue - Sony Xperia XZ3 Questions & Answers

I've been using XZ3 for about 2 weeks. Last few days when always on display kicks in, the display turns green. This doesn't happen always, but a few times a day. So at this point I'm suspecting software issue and trying to find the cause of it.
Anyone having the same issue?

XSIIS said:
I've been using XZ3 for about 2 weeks. Last few days when always on display kicks in, the display turns green. This doesn't happen always, but a few times a day. So at this point I'm suspecting software issue and trying to find the cause of it.
Anyone having the same issue?
Click to expand...
Click to collapse
Yes, got the same issue about a week ago, and returned it. now waiting for replacement.
In my case, the screen become all green buy upper area had lighter green and lower was darker.

This can be a LG screen problem like the Mate 20 Pro is suffering

I contacted sony support and they are investing the issue.
They said since this only happens when always on display is enabled, it's likely software issue and fixable with update.

Related

[Q] Screen inaccuracy issues

I know that this has been a fairly common complaint about the Nexus One but i'm wondering, roughly what percentage of people actually have this issue? To clarify, i mean the problem whereby touching the screen in one place is actually registering elsewhere on the screen.
I've had this problem since buying my n1 and having to constantly turn the screen off and back on again was driving me nuts. Finally i sent the unit back to Vodafone for repair and they in turn sent it to HTC to be fixed. So yesterday i got it back with an enclosed statement along the lines of "we have fixed your fault etc..".
Three minutes into using the damn thing and the fault crops up again. So much for that! To be fair to Vodafone they are sending out a replacement unit now but of course i'm concerned that even that will have the same issue.
What are the odds?
Here is the same.
To developers: the fact that resetting the screen fix the problem makes me to ask if there isn't a way to make the screen re-calibrate itself every X seconds/minutes, without shut off and on the screen every time. Seems to be until now the only solution to this extremely annoying issue.
It really is a bizarre one. I've seen people discussing whether it's a hardware or software issue but nobody seems to have a definitive answer. If it were a hardware problem, surely it would be constant/permanent? If it's a software issue i would have thought that somebody would have bug-fixed it by now? Especially as it seems so prevailant.
I'm stumped!
Other than this one problem though i am completely in love with this phone. The device itself feels solid, durable and pleasant to use. Android is improving all the time and it always impresses when you demonstrate to the un-initiated what the device is capable of. So close to perfect...but not quite!
EDIT... This from the wiki.. "- Q5: Sometimes my screen registers touches in incorrect places, and I need to turn the phone off and on to make it work correctly again
A: This is a hardware problem, nothing can be done about it. Nexus One's digitizer sucks.
Ho-Hum.
I have experienced this problem on android 2.1 ever since upgrading 2.2/2.2.1, I haven't had the problem. I'm very happy with my screen
Sent from my Nexus One using XDA App
msavic6 said:
I have experienced this problem on android 2.1 ever since upgrading 2.2/2.2.1, I haven't had the problem. I'm very happy with my screen
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
That suggests a software problem although i have had it on 2.1, 2.2 and now 2.2.1. I would say that it has happened to me within three minutes of using the phone, 50% of the time within that three minute window. In other words it's cropped up in half the texts/emails i have sent where i have had to do the screen off/on thing to complete the message.
Very annoying.
It has to do mostly with the way people hold their phones, the possibility of registering false touches - including, for example, touching the screen with fingers that aren't completely dry. Some have the issue more than others.
HW issues still can have SW workarounds sometimes. I'm not sure if it's the case. HW and SW need to be analyzed to find one, if exists.
There is no "calibrating" capacitive touchscreen. Resetting its controller might have effects like missing touches and other random screen misbehavior (for example - if the controller is tracking fingers, resetting it would cause it to lose the tracking).
Since getting my phone back from 'repair' the issue is less frequent, suggesting that it's not a usage problem as i'm obviously still using the phone in the same manner as before. Instead it seems that various devices suffer from the problem in varying degrees.
I suppose if i knew what they had actually done to the phone while it was being tended to it might help us discover why the frequency of the problem has been reduced. I know that the digitizer wasn't replaced as the phone came back with the same screen protector on it as it had when i sent it off. That being said, they obviously did something. I just don't know what!
Most probably replaced the phone's MB.
Try upgrading to the latest radio - the issue will probably not be 100% solved, but now I only get it maybe once a month or so...
I may tell them not to bother sending out a replacement. It's happening far less often since it was returned and (going by the poll results), there's a good chance that the replacement could actually be worse than this one is now.
Perhaps the 2.3 update will jar something loose.
ATTENTION PLEASE!!
after flashing miui latest ROM i've never had touchscreen issues anymore in over 20 hours of hard usage (also with the phone in charge!!).
I don't believe is a coincidence, developers please ask miui developers if they have integrated a code to fix this issues.
Thanks!
Sent from my Nexus One using XDA App
pyngwie said:
ATTENTION PLEASE!!
after flashing miui latest ROM i've never had touchscreen issues anymore in over 20 hours of hard usage (also with the phone in charge!!).
I don't believe is a coincidence, developers please ask miui developers if they have integrated a code to fix this issues.
Thanks!
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
could you please download Multitouch Visible Test
http://www.appbrain.com/app/multitouch-visible-test/com.batterypoweredgames.mtvistest
and report back?
xyellx said:
could you please download Multitouch Visible Test
http://www.appbrain.com/app/multitouch-visible-test/com.batterypoweredgames.mtvistest
and report back?
Click to expand...
Click to collapse
I have already restored cyano 6.1.1.
However, about "multitouch issues" I mean inaccuracy, the fact that the touch is recognised in another point of the screen (particularly when you press the bottom part of the panel). I didn't verified the axes-inversion issue, but I'm almost sure that it persists.
The "touch inaccuracy" is nothing else than the usual axis-swapping thing. When accidental dual touches (palm/holding fingers/water/etc) happen, the digitizer goes nuts.
Jack_R1 said:
The "touch inaccuracy" is nothing else than the usual axis-swapping thing. When accidental dual touches (palm/holding fingers/water/etc) happen, the digitizer goes nuts.
Click to expand...
Click to collapse
I don't think so....I pay attentions when the screen goes crazy. I'm absolutely sure that (in charge for example) my touch is ONE.
The only times I was able to trigger the "screen nuts" effect, were when I was typing 2-fingered, and fast - making it register dual touches. Moreover, sometimes a single touch with a single finger is reported as series of touches. Once it happens, it stays until screen off.
Jack_R1 said:
Moreover, sometimes a single touch with a single finger is reported as series of touches. Once it happens, it stays until screen off.
Click to expand...
Click to collapse
I mean this....since I moved to MIUI this is not happened anymore.
Since I uninstalled Htcime the inaccuracy issues seem less so far! Almost only with the phone under charge ...much much better than before! Dunno why....
Sent from my Nexus One using XDA App

Screen flickering and artifacts.

Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
TeddyBeers said:
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
Click to expand...
Click to collapse
I have the same problem too but after I put it on the hot plate for awhile its fixed but after awhile the problem came back again..
AlzirR said:
Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
Click to expand...
Click to collapse
The left half of my screen is covered with black/white/grey artifacts. Sometimes after resetting or going back to factory defaults the screen goes back to normal again.
Running Oreo on a 128gb Nokia 8. REally hope it is software related (driver?). So far installing the latest updates doen't fix the problem.
Switched back to my old Samsung Galaxy S6 but man I miss my 8 already.
I changed the motherboard and I got ghost touch problem then I change the lcd and everything seems fine to me
I don't think is sw problem
I have the same problem today. As i received a call, display start to flicker. As i have all imp docs in my phone as i relies on NOKIA , I am as nothing. Somehow I am able to reset to factory reset. phone start works, but I lost all my valuable datas. How can one relies on NOKIa, who was one of BEST
Bro I have a issue of red strip visible on egdes when we turn on night mode for long time with a grey background

How can I correct the "ghost" effect on the screen of my Motorola G5s +?

I have been using it for a few months, and I have tried several things like using the "dead fix pixel" application, but now I received a call and the effect is worse. Any help? Any rom that includes screen calibration? I have not wanted to stop using Stock, but if I have to do it, I do it.
I have that issue too.. I bought this phone earlier September, brand new... But just after weeks, I already noticed ghost effect @ lcd burn in... So far I found no solution for this.. Temporary fix for me, is shut down the phone for about few minutes then restart it.. ghost effect is gone for a while before it's back few hours later... I'm pretty disappointed with the screen quality... The phone itself is very good, battery is good.. running high graphic games well too
I had an issue with ghost effect when I put a low quality replacement screen on. I now have an OEM screen and haven't noticed it since, although it may take a few months for the effect to start.

Samsung Note 9 - Display Discoloration & Overheating

Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
This happened after last March update installation?
What note 9 do you have?
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?
Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.
Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.
I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem
luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.
pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.
joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.
Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.
Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/

Question Burn in Display in 6 days

Hello how are you ?
I tell you that I have the OnePlus Ace (converted to 10R) for about 6 days and since yesterday Wednesday after updating I began to notice that the clock in always on display was marked on the display of the phone, the same happens to me with other applications like Facebook or Instagram and not to mention the notification bar.
The strange thing is that after having a good time it goes away.
What dou you recommend? Purchase was by Aliexpress
AlexanderKrakn2 said:
Hello how are you ?
I tell you that I have the OnePlus Ace (converted to 10R) for about 6 days and since yesterday Wednesday after updating I began to notice that the clock in always on display was marked on the display of the phone, the same happens to me with other applications like Facebook or Instagram and not to mention the notification bar.
The strange thing is that after having a good time it goes away.
What dou you recommend? Purchase was by Aliexpress
Click to expand...
Click to collapse
It is never a good idea to use Always On with oled displays. These type of screens are prone to that, of course not in 6 days, but, letting it all day on, specially with a display that suffers with burn in, sooner or later this will happen.
In your case, you could try the refund or return policy from aliexpress, either way I'm pretty sure you will lose money.
If the text doesn't move vertically every dozen or so seconds in AOn mode, keep it disabled (check after each OTA/custom ROM). In case you got a burn-in while the phone does proper moving of the AOn text, that's definitely a display hardware defect.

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