Since moving to the Note 9 I have been having issues with Google Photos backing up to my Google account. It has been working perfectly for years on my Note 8, Note 5, etc...
Now, on the Note 9, the backup sticks at "Getting ready to back up" until I go into a folder that backup is enable on and toggle the option off then back on. This makes the application begin the backup. I have it configured for High Quality but it did the same when I tried Original quality settings.
I initially though it was a problem with photos that I moved over from my Note 8, but I cleared out all of my on device photos and it is still having this same problem. I tried all the usual steps of clearing Photos cache and data. Uninstall and reinstall, clear Play Services Cache and data. I haven't performed a factory reset, but I don't feel like taking the time to reconfigure everything for something that might not even work.
Does anybody else have this problem also?
No issues. Did you disable any services?
Photos works fine on my 960F/DS...
Yes and I can't figure out how to solve the problem. What have you found?
Sent from my SM-N960F using Tapatalk
jezaz said:
Yes and I can't figure out how to solve the problem. What have you found?
Sent from my SM-N960F using Tapatalk
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Hello,
I have similar issue on a French SM-N960F/DS (Dual Sim)
Somehow, the Google Photos App is stuck while retrieving my Photos (from Google Web Server) an I can only view a couple of them (the most recent ones), without being able to scroll down and view the older ones.
Also when taking photos, it wont upload them
And finally if I try to toggle the switch (for backup) inside one directory, I have a popup asking me to first enabe Backup and Sync in Google Photos Apps, which is ALREADY enabled.
I suspect this is linked to the SD Card.
I removed it (just unmount it is sufficient, no need to physically remove it) and I reconfigured the Native Samsung Photo App to store all photos on the internal memory.
And now Google Photos Apps is just working fine. Full access on old pictures and proper upload.
EDIT1:
I have RE-mounted the SD Card without changing the Samsung Photo App settings, which means all taken Pictures are still stored on the Internal Memory.
By doing so, when I get into the Google Photos App, I see the new picture, and I see that there is "1" new photo to be uploaded on the upper right corner, but it is stuck there. The round icon keeps circling and it never gets uploaded (I cannot see the new Picture on the Google Photos website from my laptop)
If I Unmount the SD Card again, then the new Picture gets properly uploaded and the App is not stuck.
There is definitively an issue with the SD card.
This is quite annoying as I store lots of TV Series on my SD Card, hence I have it always inside the Phone.......
EDIT2:
I have formatted the SD Card from the Phone menu and now it works fine , even if the Card is present.
EDIT3:
I have copied back 10x MKV Files onto the SD Card (while Note9 was connected to laptop), and now the problem re-appears. If I delete the directory containing these MKV, back to normal, functioning fine.....
Then I tried to configure the Samsung Photo App to store taken pictur on the SD Card. In that case, the Google Photos App is correctly synching the new picture.
So now I'm more thinking there is an issue with some of the files stored on the SD Card. This card had been used for +2 years on a Galaxy Note 4 without issue. I do think the Note 9 might have a flaw while handling content from the SD Card.... ?
EDIT4: SOLVED
I just simply put a text file called ".nomedia" inside the directory containing the MKV files and VOILA
Hope that helps someone else
SD Card Issue with Google Photos
Damin0u said:
Hello,
I have similar issue on a French SM-N960F/DS (Dual Sim)
Somehow, the Google Photos App is stuck while retrieving my Photos (from Google Web Server) an I can only view a couple of them (the most recent ones), without being able to scroll down and view the older ones.
Also when taking photos, it wont upload them
And finally if I try to toggle the switch (for backup) inside one directory, I have a popup asking me to first enabe Backup and Sync in Google Photos Apps, which is ALREADY enabled.
I suspect this is linked to the SD Card.
I removed it (just unmount it is sufficient, no need to physically remove it) and I reconfigured the Native Samsung Photo App to store all photos on the internal memory.
And now Google Photos Apps is just working fine. Full access on old pictures and proper upload.
EDIT1:
I have RE-mounted the SD Card without changing the Samsung Photo App settings, which means all taken Pictures are still stored on the Internal Memory.
By doing so, when I get into the Google Photos App, I see the new picture, and I see that there is "1" new photo to be uploaded on the upper right corner, but it is stuck there. The round icon keeps circling and it never gets uploaded (I cannot see the new Picture on the Google Photos website from my laptop)
If I Unmount the SD Card again, then the new Picture gets properly uploaded and the App is not stuck.
There is definitively an issue with the SD card.
This is quite annoying as I store lots of TV Series on my SD Card, hence I have it always inside the Phone.......
EDIT2:
I have formatted the SD Card from the Phone menu and now it works fine , even if the Card is present.
EDIT3:
I have copied back 10x MKV Files onto the SD Card (while Note9 was connected to laptop), and now the problem re-appears. If I delete the directory containing these MKV, back to normal, functioning fine.....
Then I tried to configure the Samsung Photo App to store taken pictur on the SD Card. In that case, the Google Photos App is correctly synching the new picture.
So now I'm more thinking there is an issue with some of the files stored on the SD Card. This card had been used for +2 years on a Galaxy Note 4 without issue. I do think the Note 9 might have a flaw while handling content from the SD Card.... ?
EDIT4: SOLVED
I just simply put a text file called ".nomedia" inside the directory containing the MKV files and VOILA
Hope that helps someone else
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Click to collapse
Evening
I also had the same issue since I got my Note 9, photos was stuck uploading, I uninstalled the App and cleared the cache still the same, upon reading your forum. I bought 512gb SDCard was working perfectly fine since PIE 9, after rolling back to Oreo; I unmounted the SD card closed Google Photos and checked the camera setting to make sure it was Internal. I opened Google Photos and it had already uploaded screenshot I took earlier and also seen in online. I then re-mounted the card by rebooting the phone for fresh install and worked normal again. Took a few screen shot's and google photos was uploading them as normal.
So anyone else check your card first, baffled me for a few day's
Related
See the attached image.
I was using my phone last night, browsing reddit when a phone call came in. I answered it, did what needed to be done on the call then hungup. I went back to reddit when it asked me to login again; something it rarely ever did as "Reddit Is Fun Golden Platinum" remembers your account info.
A message came in shortly after, to which I wanted to respond with one of the many animated GIFs I keep on my microSD card. I went to the attach image in hangouts and bam, no GIFs. I thought maybe the phone was messing up, so I restarted it. The phone started back up, and still no GIFs or any media on the mSD card. I went into ES File Explorer and it said I had 1.79MB used of my 64GB card.
Previous to that I had about 10GB of music, 2GB of video clips from YouTube and about 500MB of GIFs, among some other random APKs from XDA and other places. Everything on my device was purchased via Play, or xfered onto the SD card after downloading from XDA from the developer (meaning I didn't pirate anything!)
I used a file recovery tool to try and recover some of the items from the card this morning, and well, look at the image. What happened? Why did it format the card, and then overwrite it with some random file?
Notes about my Z1:
Stock, Rooted but unmodified .534 (Android 4.2.2)
No special launchers
Recent installs were Vignette Pro, and Tasker, both from Play Store
This kind of stuff can do only a virus or a corrupted SD. The reasons of why this happen can be many. System Partition Failure of your memory can be one of the reason so if you lost everything you can't do nothing about it. Format your SD in Normal Mode, not Quick. All the application which you paid for it will be downloaded again when you log into Play Store with the account which you purchase them. If this happen again can be a faulty device too.
..or faulty memory SD.
Does anyone know whether it's possible to use the Google Plus Photos app with sync on the Z1 Sony stock firmware (I'm using 4.4.2)?
How it is supposed to behave:
- Edited photos replace the original, yet maintain the edit/meta-information to revert
- All changes, including deleting photos, sync across all devices
How it behaves for me:
- Editing a photo on the Z1 creates a new image, without the editing information, i.e. without being able to revert anything
- The original photo on the device does not get deleted when I delete it on another device or online
rxzlmn said:
- The original photo on the device does not get deleted when I delete it on another device or online
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Hi!
Maybe it's a stuppid suggestion, but have you check the option "google+ photos" is activated in Settings > Google > "your gmail account" ???
rxzlmn said:
How it behaves for me:
- Editing a photo on the Z1 creates a new image, without the editing information, i.e. without being able to revert anything
- The original photo on the device does not get deleted when I delete it on another device or online
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Click to collapse
Same here, found out it was because my pictures were on my SD card.
Are your pictures on an SD card? If so, move them to Internal Storage and see if the problem persists.
You should also run the SD card fix if the SD card issue was your problem.
kentexcitebot said:
Same here, found out it was because my pictures were on my SD card.
Are your pictures on an SD card? If so, move them to Internal Storage and see if the problem persists.
You should also run the SD card fix if the SD card issue was your problem.
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Click to collapse
thanks, I did save to SD card before but disabled it already. perhaps I try wiping the remaining photos from the card. can I ask what do you mean by SD card fix?
edit:
actually I just quickly wiped the phone to see if it's of any fix. unfortunately, it's not. the behaviour is really annoying:
- if I edit a pic in google plus online or another android device, the Z1 shows the edited version in the google photos app and the original version in the sony album app
- if I delete a picture in google plus online or via another android device, it will disappear in the google photos app on the Z1 but remain on the stock album app
- if I open a photo from the stock album app and select to edit it in the google photos app, there will be a copy of the original plus an edited copy in the stock album app, but only an edited version in the photos app.
so ultimately, making the sync/edit tools from google useless as it creates a mess, I used to edit my photos all the time on my N10 or online and everything was synced nicely. now the only non-messy option is doing _everything_ from within the sony app and also lose the option to change edits later on.
any help how to solve this appreciated. but I have a feeling that this is not possible on stock. anyone knows the behaviour on CM?
Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
Get an app like astro file manager, or root Explorer and go to storage then DCIM and your thumbnail pics should be there.
Sent from my XT1097 using XDA Free mobile app
clskier said:
Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
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Click to collapse
Those are probably all cached. As for recovering them, I'm sure you can find them in the cache -- I don't know where they'd be saved (I believe there is a /cache partition but then there's also the possibility that the gallery caches those previews somewhere in /data/). It may be easier to to screen shot the ones you want.
EDIT: see above post - that's probably what you want
As for the cache growing, I'd imaging that the gallery app has some sort of maintenance. But there is always the option of using apps (I have SD Maid, personally) and/or periodically clearing the cache partition via a custom recovery
Thanks all. This was good info also. I ended up finding the files on my NAS which leads me to a whole other question which I will post seperately from this as it only related by symptoms.
I have an SD card that was being used in a Galaxy tab s2 , it contains all my past images and stuff. When I put it inside my Note 8, Google is now backing up all the data in the camera dcim sd card folder again. Is this normal behavior everytime moving a SD card from one device to another?
Sent from my SM-N950U using Tapatalk
It is for google... Regardless whether its been backed up before, this particular phone hasn't. You can effectively turn off google drive backup, fill your phone with photo's and video's and then turn it back on and google drive will do as it always does, back it up...
Hope you are on WIFI or have an unlimited plan though as it could get quite expensive if there's a lot there...
I would rename folder from DCIM to anything else, like TAB2pics for example and let the camera create new DCIM folder and start fresh. I don't think Google will back up non DCIM pic folders. I'm not Google expert to help you with fixing what's already done outside of manually deleting them, but make sure you don't delete things you want to keep.
Just wondered why it would backup the SD card dcim folder again only because I'd put it in a new device.
I normally have just the camera folder and or download folder set to backup on Google photos. Basically it's wasn't backing up or synching anything ( as there was none ) from the internal storage of the phone.
Was doing thousands of pics backups and synching once I'd put my old 256gb Samsung SD card into the N8.
Yes, this was a time where I actually set the phone intentionally to keep WiFi ON when asleep LOL. Also never have it backup on cellular , I'm on true unlimited plan but I value my battery life as well, hence my global Google backup is generally to occur when on WiFi, but I'm not so sure it was backing up and synching with me having turned WiFi off during sleep. A bit a silly move , as in essence it'll being only doing this when two criteria is met , WiFi on and not sleeping.
I'm thinking once it eventually finishes it's backup then , it will be it until the next time I move SD card into my future device.
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After thinking about it, actually I'm not sure how exactly google sync works: if you rename your old DCIM directory, would old pictures still stay on your google account, would they be updated back to new DCIM directory, or would they be sync with new DCIM folder and old pictures erased? I have 3 devices linked to my Google account and it become so confusing, that I use Google for current pics only, and every few months I do full back up to my laptops and SD card, erase everything from Google and phone (and start fresh), but I have thousands of pictures and videos, so everything wouldn't fit on my Google account anyway.
I have a Samsung S10 and I recall before when putting a new SD card, and moving the photos from the old one to the new one, they would lose the actual taken date. Meaning, whenever I would go to Gallery, instead of the photos been categorized by date, as they were taken or the video, they would have the new date of when they got transfer. So all the photos, hundreds of them would all be under one date.
is there a way to prevent this? My wife has an S10 too and her SD card just got filled and I am in the process of installing a new SD card, and moving the photos to the new one. Is there a way they can be move without losing the dates. So when I go to the Gallery, they would all be under the actual dates.
Thanks in advance.
I had that problem with mismatched WhatsApp photo dates. I solved it by using an app that fixes the modified exif dates .. Image and video date fixer https://play.google.com/store/apps/details?id=eu.duong.imagedatefixer
Have the app read the filename format with the date and it'll do its work