camera question - Samsung Galaxy Note 9 Questions & Answers

Dears,
There's a weird thing record video it records for 5 minutes or 10 which is frustrating because you can't always tell when the recording stopped. It's there a way to change this? Btw I've only tried recording on 4k 30 fps & and 60 fps. Why use 1080 when you have 4k. Please help. Is there a setting I need to change?

angvil said:
Dears,
There's a weird thing record video it records for 5 minutes or 10 which is frustrating because you can't always tell when the recording stopped. It's there a way to change this? Btw I've only tried recording on 4k 30 fps & and 60 fps. Why use 1080 when you have 4k. Please help. Is there a setting I need to change?
Click to expand...
Click to collapse
4K and 60fps are limited to 10 minutes. If you want to record longer you have to switch to 1080p.

Mr. Orange 645 said:
4K and 60fps are limited to 10 minutes. If you want to record longer you have to switch to 1080p.
Click to expand...
Click to collapse
Yup. Need to limit it. Otherwise your phone will overheat.

For clearer list of limits:
4K @ 60 = 5 minutes
4K @ 30 = 10 minutes
FHD @ 60 = 10 minutes
Super slow motion has limit of 0.4 seconds per snippet, and, at most 20 such clips per recorded video (depends on the settings). (Although at least the Samsung/ca-site still thinks its 0.2 seconds.)
The funny thing is, while FHD @ 60fps has 10 minutes limit, the slow motion mode (FHD @ 240fps) has no limit (at least no limit shown on the display like for the three limited modes), and that mode would have the highest input pixel rate of all the modes. Yet no overheating / time limit with it? Go figure
Can one immediately continue with another 5 or 10 minute clip, giving no time for cooling down? I have not tried, but I haven't read about any limits on immediate restart, either. Also, if overheating is the reason, then ambient temperature should reduce all those limits (unless they are already based on the worst case, which would sound quite a stupid design decision, because the worst case can be quite a bit nastier (say, 35C-40C) than a typical situation (~20-25C). So yeah, I don't quite buy that overheating yet.
However, whatever the reason, the limits are those. If they are too short, a real video camera might be the solution.

Thank you all for the replies it's just really annoying with the limits and I've not encountered heating issues yet and I've been restarting the recording for almost 40 minutes. Tried it in two different environments. 1 Jordan the middle east in heat. 2 the Philippines on the beach with humidity.

I record videos using a third party app. No time limits, and trust me, no overheating issues.

Phazonclash said:
I record videos using a third party app. No time limits, and trust me, no overheating issues.
Click to expand...
Click to collapse
In 4K and/or 60fps?

As you know Samsung plays it safe now with overheating and battery issues. So you can't blame them for being cautious.
angvil said:
Thank you all for the replies it's just really annoying with the limits and I've not encountered heating issues yet and I've been restarting the recording for almost 40 minutes. Tried it in two different environments. 1 Jordan the middle east in heat. 2 the Philippines on the beach with humidity.
Click to expand...
Click to collapse
Sent from my ONEPLUS A6003 using Tapatalk

Phazonclash said:
I record videos using a third party app. No time limits, and trust me, no overheating issues.
Click to expand...
Click to collapse
Which 3rd party app let you record [email protected]? I tried probably all available apps. None of them allowed me to set [email protected] fps. They removed pro mode from official app, so there is no way to record 4k 60fps video with fixed iso/exposure. This phone is useless for video recording on pie.

rascal0pl said:
Which 3rd party app let you record [email protected]60fps? I tried probably all available apps. None of them allowed me to set [email protected] fps. They removed pro mode from official app, so there is no way to record 4k 60fps video with fixed iso/exposure. This phone is useless for video recording on pie.
Click to expand...
Click to collapse
Afaik, they did not remove the [email protected] option, there are mentions of this even on this forum, but see also e.g.
https://us.community.samsung.com/t5/Galaxy-S9/No-Video-Pro-Mode-after-S9-Update/td-p/458656
That is, they just failed badly with the user interface design.
However, the pro video mode was removed. That above thread seems to indicate that the Samsung's camera app is supposed to get the pro video mode back... some day.. maybe.. I believe it when I see it.
For the "which 3rd party app let you record [email protected]".. Since that Phazonclash' message is old (probably pre-Pie), and I am still on the old version, I think I can say this much (but NOTE: I have Exynos, Snapdragon versions had restrictions, like no 60fps):
Filmic Pro seems to allow recording at 4K 60fps, and after downloading the test snippet to PC, VLC claims H264 MPEG4 ACV1, 3840x2160, 60.005110fps, and about 200Mbit/s bitrate. So at least Filmic Pro could do it on Exynos with pre-Pie firmware. (Of course the encoding and quality/bitrates can be adjusted, but I just did a quick test with whatever other settings.)
Due to some bugs/things (mainly due to external mic activation quirk), I contacted Filmic recently, and they suggested that I'd stay with this earlier firmware, even though the external mic issue seems to have gotten fixed with/in Pie - they still have some other issues when running on Pie. And I'll indeed be delaying my update until Samsung can get its Pie version properly developed and past this real beta-testing period. So, I can't test if that Filmic Pro [email protected] situation would have changed to worse. And naturally, can't say anything for the Snapdragon variants.
See also: https://filmicpro.helpscoutdocs.com/article/41-samsung-s9-and-s9-filmic-pro-v6-compatibility-guide
That one reveals some of the things hampering the 3rd party apps. Some additional bits here:
https://forum.xda-developers.com/galaxy-s9-plus/help/using-s9-plus-filmic-pro-zhiyun-smooth-t3847010
Even with those restrictions, I wouldn't call the phone "useless" for video recording (in general); quite the great movies have been done with systems far less capable than even the restricted Snapdragon variants. But the lack of fixed exposure etc. sure limits a lot, even more than the lack of 60fps.

6thtry said:
Afaik, they did not remove the [email protected] option, there are mentions of this even on this forum, but see also e.g.
https://us.community.samsung.com/t5/Galaxy-S9/No-Video-Pro-Mode-after-S9-Update/td-p/458656
That is, they just failed badly with the user interface design.
However, the pro video mode was removed. That above thread seems to indicate that the Samsung's camera app is supposed to get the pro video mode back... some day.. maybe.. I believe it when I see it.
Click to expand...
Click to collapse
I know about it, but when I can't set fixed exposure and iso it's like not being about to record at all for me, because auto mode for video is absolutely dreadful in literally every situation.
PS. my Note have Exynos CPU too.
Filmic Pro - tried their test app and it says that there's [email protected] support. I was about to buy it, but I hate paying for something without testing it first. I downloaded "patched" version and I wasn't able to set anything above 30fps. Even for lower resolutions (it was just greyed out). So this app is nothing but scummy scam. At least for Note 9 @ pie (but still, I don't know why their test app says that this mode is supported, this app is not cheap and they should release trial version - 1 day trial would be enough).

rascal0pl said:
PS. my Note have Exynos CPU too.
Filmic Pro - tried their test app and it says that there's [email protected] support. I was about to buy it, but I hate paying for something without testing it first. I downloaded "patched" version and I wasn't able to set anything above 30fps. Even for lower resolutions. So this app is nothing but scummy scam. At least for Note 9 @ pie (but still, I don't know why their test app says that this mode is supported, this app is not cheap and they should release trial version - 1 day trial would be enough).
Click to expand...
Click to collapse
Yeah, trial version would be better, but the test app is still better than having no demo/test/trial at all (like with many other paid apps).
Note that the "patched" version could have been made from an earlier version, still having a repertoire of issues with S9/S9+/Note 9, and if not patched by oneself from original version, who knows what other changes have been made. I'd say it is quite unjustified to claim a software "scummy scam" on the basis of testing an unofficial version. Especially in a situation where Samsung's firmware is already known to be more than a bit messed up (not supporting this or that, some things behaving differently than expected, etc.).
I'm not saying that the current official version wouldn't have any issues, on the contrary, it even crashes at times for me (I think related to external mic stuff, but, could also be a fault in the firmware).
However, I can say that it certainly is not a "scummy scam". I did buy it, after reading plenty about it, and have since used it a bit, e.g. recording few presentations. Seems to work quite well in general. Though I dislike some of its UI design, somewhat inconvenient for certain things. And its user manual still doesn't even seem to know about Android (thus settings are listed and explained as for iPhone only).
That it has problems with Note 9 (S9/S9+) with Pie (and also some issues before Pie) seems to be caused mostly (but not only) by Samsung restricting things deliberately and providing broken camera APIs for third parties to use.
But I also think Filmic should tell more openly about issues on these phones if using Pie at the time being, instead of only mentioning "Samsung S9 and Note9: better compatibility with Android Pie.". Which, while true (better than before does not mean that it is not without serious issues), seems to be quite misleading compared to the full current state of things (and they know about that).
All in all, those who have already updated to Pie might be SOL (for the time being, at least), but mostly due to Samsung having buried its head in its own ***. It is already known what the hardware can/could do (and might be able to do even more than what is already known), and if the APIs and firmware worked correctly and without deliberate restrictions, there would be plenty of apps utilizing it all, making Samsung's own camera app look like a poor exercise.

Related

Camera Recording time limit

Does Note 9 has a recording time limit? On which mode?
I haven't tried it myself on the store so I don't know.. I remember my S8 has a limitation on some of the mode... Hope Note 9 doesn't have one.
I am very sad/ pissed to inform you that the note 9, 512gb does have record limits.... I bought this model specifically so I can use to record videos , instead of carrying my sony ax53 around. I placed my preorder back in mid August, and it was finally delivered yesterday.
3840 x 2160, 60fps: 5 minute limit
3840 x 2160, 30fps: 10 minute limit
2560 x 1440, 30fps: no limit
1920 x 1080, 60fps: 10 minute limit
1920 x 1080, 30fps: no limit
2224 x 1080, 30fps: no limit
1440 x 1440, 30fps: no limit
1280 x 720, 30fps: no limit.
No limit really means till you fill up your storage.
I don't really want to root my phone, but may have to in hopes of getting a zero camera mod or I should just return this phone and get an iphone....... moving from a pixel 2xl, to note 9. Been using android since HTC hd2 then to Samsung s2, note4, nexus 5x, s7edge, pixel 2xl, now note9.
goolong said:
I am very sad/ pissed to inform you that the note 9, 512gb does have record limits.... I bought this model specifically so I can use to record videos , instead of carrying my sony ax53 around. I placed my preorder back in mid August, and it was finally delivered yesterday.
3840 x 2160, 60fps: 5 minute limit
3840 x 2160, 30fps: 10 minute limit
2560 x 1440, 30fps: no limit
1920 x 1080, 60fps: 10 minute limit
1920 x 1080, 30fps: no limit
2224 x 1080, 30fps: no limit
1440 x 1440, 30fps: no limit
1280 x 720, 30fps: no limit.
No limit really means till you fill up your storage.
I don't really want to root my phone, but may have to in hopes of getting a zero camera mod or I should just return this phone and get an iphone....... moving from a pixel 2xl, to note 9. Been using android since HTC hd2 then to Samsung s2, note4, nexus 5x, s7edge, pixel 2xl, now note9.
Click to expand...
Click to collapse
Nope, don't root your phone just for looking zero camera mod... for note 9 it is still not available...
So the issue seems to go much deeper to the file system with a limit of 4gb file sizes. Why Samsungs own app has that limitation(boggles my mind )Maybe a custom rom with ext4 or exfat file system for where the files are stored?
Edit( most likely a limitation where the storage location where pictures and video are stored is formatted fat32 to allow windows machines to see them when plugged in to transfer videos without paying Microsoft extra licensing for exfat)
I tried using open camera and 4k 60fps is not supported at any bitrate
4k 30fps will record up 4gb, then creates a new one once the size is reached however, the transitions from one file to the next is not seamless ( about a half second gap loss) after putting the videos into an editor.
goolong said:
So the issue seems to go much deeper to the file system with a limit of 4gb file sizes. Why Samsungs own app has that limitation(boggles my mind )Maybe a custom rom with ext4 or exfat file system for where the files are stored?
Edit( most likely a limitation where the storage location where pictures and video are stored is formatted fat32 to allow windows machines to see them when plugged in to transfer videos without paying Microsoft extra licensing for exfat)
I tried using open camera and 4k 60fps is not supported at any bitrate
4k 30fps will record up 4gb, then creates a new one once the size is reached however, the transitions from one file to the next is not seamless ( about a half second gap loss) after putting the videos into an editor.
Click to expand...
Click to collapse
Hmm.. Personally I used a S8 for video recording, and I even record video files with 20GB+ size.. I haven't tried with my Note 9 yet, but I assume it will have the same capability (since we had an unlimited recording time on lower res and fps). So far, I think Samsung limits the recording time so the phone won't get too heated up.
So I set my camera to 2560 x 1440, and using the default camera , I let it sit and record for about 2 hours. I turned off off hevc mode to make the size bigger. The recording looked like it was going just fine until I looked at the video, and it had been automatically broken into multiple files at 4.3gb each. Gotta find a way to reformat the sdcard partition, to see if that is what is causing the limit. I've added screenshots to show.
Any new news with this tread? I am pissed off about this limits,. 1080p,60fps and this 10 minutes limit? This is bullsht! Is there any other app that can record 1080p with 60fps without time limit? I want to record my first review od earphones (i work in music shop and have unlimited access to earphones and players ) and i dont want to bring my camera with me every time when i want to record video :/ And my daughter is performing (she plays cello) and i want to have ability to record longer video than 10 minutes
DeVilio said:
Any new news with this tread? I am pissed off about this limits,. 1080p,60fps and this 10 minutes limit? This is bullsht! Is there any other app that can record 1080p with 60fps without time limit? I want to record my first review od earphones (i work in music shop and have unlimited access to earphones and players ) and i dont want to bring my camera with me every time when i want to record video :/ And my daughter is performing (she plays cello) and i want to have ability to record longer video than 10 minutes
Click to expand...
Click to collapse
Nope. It still has limitations even in Pie.
Looks like Samsung did this to ensure the phone not getting overheated.
If you really want to remove the limitations, you need to root the phone.
StardustGeass said:
Nope. It still has limitations even in Pie.
Looks like Samsung did this to ensure the phone not getting overheated.
If you really want to remove the limitations, you need to root the phone.
Click to expand...
Click to collapse
I was afraid that someone might say this. Very sad news. And i am amazed by this. 4k 30fps vids without limitations but fullhd and 60 fps - 10 minutes because of overheating? That is full of cra... ehm... hi end device god damn! And so much disappointment.
DeVilio said:
I was afraid that someone might say this. Very sad news. And i am amazed by this. 4k 30fps vids without limitations but fullhd and 60 fps - 10 minutes because of overheating? That is full of cra... ehm... hi end device god damn! And so much disappointment.
Click to expand...
Click to collapse
4k30fps also have 10 minutes limitation.
To be honest, I can't really blame Samsung for doing this. Even my gopro heats up at 1080p 60fps. Even though gopro doesn't have time limitation, we need to remember that gopro processor exists solely for capturing videos only. Meanwhile, on Samsung phone, there will be many task burdens the phone besides of recording as well.
For the record, I rooted my old S8 and use it to record seminars etc. The phone still heats up even though I solely use it for recording (airplane mode turned on and I don't have any games or social apps installed there). At one point, even the phone overheated when I use the 60fps mode.
StardustGeass said:
4k30fps also have 10 minutes limitation.
To be honest, I can't really blame Samsung for doing this. Even my gopro heats up at 1080p 60fps. Even though gopro doesn't have time limitation, we need to remember that gopro processor exists solely for capturing videos only. Meanwhile, on Samsung phone, there will be many task burdens the phone besides of recording as well.
For the record, I rooted my old S8 and use it to record seminars etc. The phone still heats up even though I solely use it for recording (airplane mode turned on and I don't have any games or social apps installed there). At one point, even the phone overheated when I use the 60fps mode.
Click to expand...
Click to collapse
Agreed but still - so powerfull phone as Note9 should have overcome this heating problem that exist for so many years, don`t you think? And on the other hand, i have this small cheap camera for car road recording, 1080p, 60fps - all working, for many hours straight - no problem, warm - yes but no damage there. And that is 5 years old peace of cheap cam.
Maybe there is some apps that dont have time limitation and can record 1080p, 60fps? Do you know any? I`ve tried few but no success.
DeVilio said:
Agreed but still - so powerfull phone as Note9 should have overcome this heating problem that exist for so many years, don`t you think? And on the other hand, i have this small cheap camera for car road recording, 1080p, 60fps - all working, for many hours straight - no problem, warm - yes but no damage there. And that is 5 years old peace of cheap cam.
Maybe there is some apps that dont have time limitation and can record 1080p, 60fps? Do you know any? I`ve tried few but no success.
Click to expand...
Click to collapse
Hacked gcam works for me actually. I once tried to record it on 4k60 without any time limitation. But currently, since the development is stopped, I'm not really sure, even more on my Pie Note 9.
StardustGeass said:
Hacked gcam works for me actually. I once tried to record it on 4k60 without any time limitation. But currently, since the development is stopped, I'm not really sure, even more on my Pie Note 9.
Click to expand...
Click to collapse
I`ve just tried modified gcam for exynos and it is not working with full hd and 60fps. I`m affraid that i will have to use my mirrorless camera for recordings or just cuts my recordings in 10 minutes pieces and using some software to join movies in one piece. Damn. So expensive phone and so much problems with it.
DeVilio said:
I`ve just tried modified gcam for exynos and it is not working with full hd and 60fps. I`m affraid that i will have to use my mirrorless camera for recordings or just cuts my recordings in 10 minutes pieces and using some software to join movies in one piece. Damn. So expensive phone and so much problems with it.
Click to expand...
Click to collapse
Hmm.. That is strange... Perhaps we're using different version of gcam? Mine was able to record 1080/60 without problem.
Also, the recordings cut in 4GBs... It's still everywhere.. To be honest, I'm quite amazed by how the industry doesn't catch up with exfat formatting that allows for more than 4GB per file.. Even in latest GoPro camera and DJI Osmo Pocket that I bought, it still have 4GB limits. My partner even have a handycam that stubbornly splits into several 4GB files.
So, yeah, for combining files, we still do have problems.
If you want to maximize the video recordings on your note 9, I suggest that you root your phone. Well, you won't have access to samsung pay or other secured apps anymre, but personally I think it is a good chaoice if you want portability and long high quality videos in a same package.
Edit:
Also, using the rooted app, you can film file without splitting. So, it will really helps if you really concern about joining files.
well, you guys talked a lot about the 4GB limitation... actually most of the modern android phones don't have the fat32-formatted internal storage, and the so-called internal storage is in fact the directory /data/media mounted on /storage/emulated as the virtual filesystem "sdcardfs", while the /data partition on samsung phones is formatted to ext4. therefore, storing a file larger than 4GB in /sdcard won't be a problem at all. (and i have a 10 GB linux chroot image on it. )
moreover, samsung has FUSE exfat support. i also have an exfat-formatted micro sd card in my phone. you can give it a try too - just format it to exfat on computer and insert to your phone, it should work properly.
btw, im using galaxy s8 and looking for the solution to the time limit too. i'd only like to record [email protected] videos for longer than 10mins, don't really care about 4k stuff. any advices would be very appreciated, even if root is required.
xdauser'17 said:
btw, im using galaxy s8 and looking for the solution to the time limit too. i'd only like to record [email protected] videos for longer than 10mins, don't really care about 4k stuff. any advices would be very appreciated, even if root is required.
Click to expand...
Click to collapse
for s8: https://play.google.com/store/apps/...mera_mod_samsung_s8_bitrate_settings&hl=en_US
root is required. removes the time limit and you can modify bitrate settings. doesn't cut at 4 GB but might seamlessly split the file after about 18-20 GB. when you join the two files, you won't notice it was cut.
i needed something to remove the time limit as i needed to record up to 8 hours of video at a time. i came here to see if there are any alternatives to it, and i'm still searching for something similar (and better) for a year now. nothing else works and i haven't found a better alternative for a year now. this is the only thing that works as intended.
it's also available for note8, note9, s7, and s9. hope to see it on the note10 soon.
p.s. your phone will overheat in about one hour if it's a hot summer day outside. it will take some more if it's colder. i use a fan.
ray2301 said:
for s8: https://play.google.com/store/apps/...mera_mod_samsung_s8_bitrate_settings&hl=en_US
root is required. removes the time limit and you can modify bitrate settings. doesn't cut at 4 GB but might seamlessly split the file after about 18-20 GB. when you join the two files, you won't notice it was cut.
i needed something to remove the time limit as i needed to record up to 8 hours of video at a time. i came here to see if there are any alternatives to it, and i'm still searching for something similar (and better) for a year now. nothing else works and i haven't found a better alternative for a year now. this is the only thing that works as intended.
it's also available for note8, note9, s7, and s9. hope to see it on the note10 soon.
p.s. your phone will overheat in about one hour if it's a hot summer day outside. it will take some more if it's colder. i use a fan.
Click to expand...
Click to collapse
this sounds good. i've had a look at the description and watched the video, it seems that the actual magic is in the generated module zip file. why not just open it and see what's modified, and how the modified files differ from the original ones, in case you'd like to get rid of the app or do some further modifications? i've discovered that the /system/cameradata/camera-feature.xml file contains some interesting configurations, thought i haven't tried that app yet since im not sure what it'll actually do or if it's undo-able. and if you don't mind, can you attach your module file please?

Has anyone used the Zhiyun Smooth 4 Gimbal Stabilizer with a Nokia 8?

The title says it all, really!
I'm asking the question because the ZY Play app that forms part of the set-up is currently only fully functional on a limited set of android phones:
https://www.zhiyun-tech.com/ZYPlay
Zhiyun customer service told me they are negotiating with other phone manufacturers but didn't say when they would get around to Nokia.
As an aside, I downloaded the ZYPlay to see if I could get an idea of what might be available with the Nokia 8 and was surprised to find that I could apparently turn the rear camera OIS on and off.
I
I just bought it. Using it with the Nokia 8. The app fails constantly. I managed to do motion time lapses combining the zy play and an app that does the recording. otherwise it's working nice only with the basic features.
Not Compatible
I have tested the stabliser with Nokia 8 for a few days. I originally gave the stabliser ba very high hope. However, I must say it does not compatible at all with Nokia 8. The ZY Play app always halts by itself without reason. Also many camera functions did not work at all like panorama or 3x3 panorama. also forgot the time lapse mode. It is no luck on Nokia 8. The most frustrating part is the app locks up the phone and even at the time to select camera mode. The spordic performance of the app makes me so frustrated. I need to kill the app in order to regain the normal functionality of the phone. In my opinion, the built of the stabliser is solid. If the app can be well written, I think this is much better than the DJI brand.
I am being reasonably successful with Android Pie on my Nokia 8 (I haveto find something to make up for the lack of compass) but initial optimism and blind faith may be at play. BUT the Smooth 4 seems to be fully compatible with Filmic Pro, which is why I bought in the first place. Mega-frustrating not being able to use the motion time-lapse.

Video recording 4k60

Hey guys,
Is there any information about 4k60fps video recording?
Is it still limited to 5 or 10 minutes?
I hope the fixed it in the plus version with 512gb of storage.
Thanks ?
I'm wondering about this as well.
I read somewhere on youtube that the time limits may still be there, 10 minutes @1080P 60fps and 5 minutes @4k 60fps. Still not an actual confirmation so I'm still hoping that the limits have been removed.
themuffinman said:
I read somewhere on youtube that the time limits may still be there, 10 minutes @1080P 60fps and 5 minutes @4k 60fps. Still not an actual confirmation so I'm still hoping that the limits have been removed.
Click to expand...
Click to collapse
So need to root the phone again to remove them ... this is pain! Apple doesn`t have limits at all .... the only limit is your storage : ( but i don`t like the egg phones =)
thank you for the information
I was in Best Buy store today and did play with their display units of all S10 models, but mainly spent time with S10e, as this is what I have preordered. I did go to camera and saw that 4K/60p mode, but haven't recorded anything. So you could go to best buy and try it out
I have read the recording restrictions remain other than the slo-mo recording which I believe has doubled in duration.
Just found this on youtube,
https://www.youtube.com/watch?time_continue=60&v=VfBOmr6y3G4
https://www.youtube.com/watch?v=kR6rPZ89WHs

NX627J_ENCommon_V2.03 Issues

Hello,
As I own this device for month now, I wanted to share all the software issues I have discovered.
First of all, recording videos. When you move around while recording, the video is choppy. That is pretty much big issue for me as it's one of the features I used to use with previous phone.
Second, selfie camera. When you switch to selfie, default mode is Photo with function "Pretty" set to value 2 - sadly this function mostly makes faces look inhuman (e.g. widening the face) and so having this as default setting when opening the camera app is not really good.
Third - random reboots. I didn't figure out why is it really happening, but it's there. Luckily it has never happened during a call or any activity from my side.
Fourth - when turning off one screen, second screed blinks for very little while. That doesn't really look good either.
Did you also encounter (any of) these issues?
Sent from my NX627J using Tapatalk
So far so good
I've been using this phone for 3 weeks now
( Without google apps obviously)
This phone is really good
The only issue I've having with this phone is that the screen flickers in some part of the display
Like I'm using all the apps the display is fine but when I'm in Gallery it flickers and it's annoying
I don't know why it's happening
Second the camera quality isn't that great it has all this beautification going on but
I do like that camera family thing it's pretty cool
PlayForReal said:
Hello,
As I own this device for month now, I wanted to share all the software issues I have discovered.
First of all, recording videos. When you move around while recording, the video is choppy. That is pretty much big issue for me as it's one of the features I used to use with previous phone.
Second, selfie camera. When you switch to selfie, default mode is Photo with function "Pretty" set to value 2 - sadly this function mostly makes faces look inhuman (e.g. widening the face) and so having this as default setting when opening the camera app is not really good.
Third - random reboots. I didn't figure out why is it really happening, but it's there. Luckily it has never happened during a call or any activity from my side.
Fourth - when turning off one screen, second screed blinks for very little while. That doesn't really look good either.
Did you also encounter (any of) these issues?
Click to expand...
Click to collapse
Use 60fps when taking videos
PlayForReal said:
Hello,
As I own this device for month now, I wanted to share all the software issues I have discovered.
First of all, recording videos. When you move around while recording, the video is choppy. That is pretty much big issue for me as it's one of the features I used to use with previous phone.
Second, selfie camera. When you switch to selfie, default mode is Photo with function "Pretty" set to value 2 - sadly this function mostly makes faces look inhuman (e.g. widening the face) and so having this as default setting when opening the camera app is not really good.
Third - random reboots. I didn't figure out why is it really happening, but it's there. Luckily it has never happened during a call or any activity from my side.
Fourth - when turning off one screen, second screed blinks for very little while. That doesn't really look good either.
Did you also encounter (any of) these issues?
Sent from my NX627J using Tapatalk
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Guys I have a European z20. The system camera crashes when I try to change from main camera to wide angle or zoom on the tip and shoot. In pro mode instead it works regularly. Anyone who has the european z20 confirm it to me as a bug? Thank you
The phone is lagging with this ugly stock rom. I will try to install the chinese rom, I dont like the global rom, its too bad.
I am willing risk and try this rom. I'm on NC627J_ENCommon_v1.03 and haven't got update for months . I'm guessing if I can flash, can I do it locally on my phone in software update? And is it possible to link me to this rom. I would appreciate it.

Question 5a with 5g overheating issue!

My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.
Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.
I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV
I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...
luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
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I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.
I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.
My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.
Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.
Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy
I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.
The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.
I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.
Im starting to have those issues too. I cant record for more than 1 minute sometimes
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
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No, I still can't record for over about 30 seconds to a minute
Unfortunately no... I'm still getting the overheating after the update.
This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.
UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!

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