Phone 2 MR0 vs. MR2 SPL Tests - Razer Phone 2 Questions & Answers

translucentfocus said:
I agree that there's some exaggerating. I actually think there hasn't been much-if any-volume change. I've got a Phone 2 with the update & another without the update, so I'll setup the SPL meter & do some comparisons & report back.
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Click to collapse
As promised, it took me a while, but I've run SPL tests with both MR0 and MR2 and compared speaker volume.
DISCLAIMER: I do not get into specific dB levels below, because of all of the variations possible with these kind of tests. I don't want to unnecessarily hurt or help Razer by having people twist my test or argue over dB levels. I'm sure the phones vary slightly from manufacturing etc. The goal was to simply determine if the MR2 update affected volume as much as a poster on reddit said it did. If you have questions about my test, I will try to answer.
TLDR: The SPL meter did not indicate a measurable difference between MR0 and MR2 when playing YouTube test tone sweeps with either Dolby Atmos enabled, or disabled. However, when playing the Dolby Atmos demo, there was a slight increase in volume on MR0 (old OS) vs. the new MR2 update.
Tools:
Calibrated SPL Meter set to A weighting slow response time
Razer Phone 2 with MR0-RC010
Razer Phone 2 with MR2-RC009
Nordic Ware Bundt Cake Pan placed face-down to hold SPL meter in upright position
Pre and Post test batteries of both phones were within ~2% of each other (from ~52% to ~42%)
Methodology:
Reset Dolby Atmos (left in default Dynamic Mode) and then rebooted phones
Verified latest YouTube App was updated on both phones
Verified Volume was at Max
Placed phones in same position for each test
Verified low noise floor (~30 db) of testing environment (sorry, I don't have an anechoic chamber )
Stood in the same position--approximately 1 meter from testing area for each test to verify human body did not effect sound waves/tests
Started with the Dolby Atmos Demo for each phone
Result: Phone 2 without MR2 update was perceivably louder (though not much) and the SPL meter indicated this by a decibel or two
Left Dolby Atmos on and played this YouTube video while measuring with SPL meter
Result: Data was inconclusive at determining which phone was louder. My ears also agreed with the SPL Meter that they were very close to the same. But, if someone stuck a gun to my head and asked me to pick one, I would say the Phone 2 without the MR2 update was louder... but also more distorted (distortion might be perceived by my brain as loudness... whereas the SPL Meter is not thrown off by distortion)
Disabled Dolby Atmos for each phone and replayed the YouTube video above
Result: Data indicated they were as close to the same as I could get given my testing environment.
My Own Overall Thoughts/Opinion:Frankly, if you're looking to purchase this phone, the tests above indicate the differences in volume are slight if any. More subjective things like sound quality, distortion and snapping/speaker popping ARE different between the updates and may be something you want to consider. For me, I've found the MR2 update to be better in everyway.

Very thorough test and explanations. Thank you.

*Clap Clap* Good Research

Related

[Q] Zio with very low volume by default... am I the only one?

I just acquired a Cricket Zio yesterday and have been playing around with it for the past 24 hours or so. Got the CWM "easy" working, reset it to the factory 2.2.1 stock Cricket ROM (from this thread) and then installed OpenZio 2.1.2 without any issues. Runs fine at 729 MHz, again without issues.
But the one thing that's disappointing me - and I mean seriously disappointing me - is the absurdly low audio volume. Videos, music, streams, doesn't matter, it's just insanely low. Now, before anyone jumps to conclusions, I've got an HD2 that I've tweaked to hell and back oh, hundreds of times (currently the one listed in my sig), and we all know the HD2 can really crank out the sounds without problems. I have a set of Koss earbuds (IEMs, they go into the ear canal and seal it off), and I've got a set of Koss KSC-75 earclips (my primary listening device).
With either of those plugged into the HD2 or any other device I own, like my Dell Axim X51v, my original Motorola Droid, and several other devices including an iPod touch too, those earbuds and earclips bring out all the sound quality the device is capable of, without issues.
But I plug them into the Zio and it's... well... meh. With bleh on top of that...
I located the Louder Volume Hack in the hopes it would help, but it doesn't matter which version I try or on either ROM (stock Cricket or OpenZio) it just FCs and never runs.
So my question is: for those people that I've read posts by that say the Zio has 'excellent audio quality' I have to ask: am I missing something someplace?
I've enabled Stagefright (on the stock Cricket ROM and on OpenZio also), makes zero difference in audio quality or audio volume, although it does seem to smooth things out a bit. Let's face it: I don't know why people keep calling this phone "a beast" 'cause I see no evidence of it. But for $50 and a pure fully working fully functional Android phone, it's doing just fine.
Yes, I wish it had multitouch, yes I wish it was bigger, and yes, I wish it was faster (even overclocked and with all the tweaks I've been reading about it's still rather perversely sluggish even though the Quadrant scores put it above the original Nexus One, go figure).
But what I'd really love is to do something about that audio, boost it up in some manner that I might not be aware of just yet. The HD2? Oh, man that can push my KSC-75 earclips so high I can't tolerate it.
And again, I understand this is actually a very low quality Android phone, but can anyone make any suggestions that might help with the low audio volume issue? All the settings are maxed out and it's still just incredibly low (and yes, it's fairly tinny with hardly any bass at all but that's secondary to the actual volume itself needing some healthy raising).
If anyone has any advice, I'm listening... figuratively speaking.
I have noticed that after i flashed to openzio, awesome rom btw my volume is lower then what it was with the stock rom. Like for an example if i put the ringer volume to one notch below half way the ringer will not sound and the phone just vibrates. With the stock rom i can turn the ringer all the way down to it activates the vibrate only mode and then go up 2 notches and the phone would still play the ring tone on the incoming call. With openzio the volume meter has to be at least half way or over half way for the ringtone to sound.

Nexus 5 Audio Quality Tested by Anandtech

I personally don't use my nexus for listening to music using headphones. Just read this excellent testing done by Anandtech and wanted to share it with you all. He has tested with 4.4.1 update and the results are the same.
http://www.anandtech.com/show/7567/smartphone-audio-quality-testing
Just a quote from page 5.
The conclusion I pull from this is that both the G2 and the Nexus 5 have the exact same flaw right now. However, the G2 has attempted to hide it by reducing the maximum output level of their headphone amplifier. The Nexus 5 can play louder, but only with far more distortion. Given this I would expect there to be an update to the Nexus 5 at some point that lowers the maximum headphone level to something closer to the G2.
However this doesn't mean that the Nexus 5 is certainly worse to use with headphones. The top 3 settings are ones I would avoid due to the left channel issue, but I might avoid the top 1-2 settings on the G2 as well. If we consider 1% THD+N to be the maximum allowable level, that leaves 8 volume steps on the Nexus 5 that are usable. The G2 has 9 steps that are available to you, and 10 if you consider 0.03% THD+N in one ear to be OK (it probably is).
In the end, the G2 won't play as loud as the Nexus 5 will, but you don't want to play that loud anyway. It has more usable volume steps than the Nexus 5, and otherwise very similar numbers. I'll be interested to see if either of them make further changes to their maximum output levels to remove this issue.
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the same with 4.4.2 ?
I would rate the headphone out quality mediocre at best.
Sent from my Nexus 5 using Tapatalk
americasteam said:
I would rate the headphone out quality mediocre at best.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
According to the empiric tests done on Anandtech, it is actually excellent as long as you avoid the top three or so volume slots. They just overboosted for those top spots, so a channel clips BADLY. Skip them, and the quality is fine - and this backs up my experiences. Spotify extreme quality downloaded songs through Shure SE535's is fantastic, since I never go past about one more than middle volume. Through the same headset, listening to crappy downloaded podcasts can reveal some issues, since, on public transit, I sometimes have to get into one or two slots down from max volume.
big_adventure said:
According to the empiric tests done on Anandtech, it is actually excellent as long as you avoid the top three or so volume slots. They just overboosted for those top spots, so a channel clips BADLY. Skip them, and the quality is fine - and this backs up my experiences. Spotify extreme quality downloaded songs through Shure SE535's is fantastic, since I never go past about one more than middle volume. Through the same headset, listening to crappy downloaded podcasts can reveal some issues, since, on public transit, I sometimes have to get into one or two slots down from max volume.
Click to expand...
Click to collapse
We have opposite findings then. I never go no where near the upper levels. Sound is not clean at all coming from my UE Triple Fi 10s. Gonna give it another listen in a few.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Does this apply also for the bluetooth-transfered audio?
I've noticed this using the upper few slots while flying. Good info!
I imagine the top volume levels are more or less reserved for using the speaker in loud environments. In that situation the mono speaker is not going to suffer any channel issues and though it may get distorted at least you will hear you're ringtone or notification better.
Over 75% volume with headphones is pretty deafening. If not you can always boost equalization across the board to increase volume music volume.
nice
good
About sound quality and music,
Did any of you got DSP tunneling to work?
For me battery drained as usual, 3.5%-5/ while screen off and phone awake all time, mediaserver wakelock. Means no deep sleep while music playing and screen off.
Sent from my Nexus 5 using Tapatalk 2
drms12 said:
About sound quality and music,
Did any of you got DSP tunneling to work?
For me battery drained as usual, 3.5%-5/ while screen off and phone awake all time, mediaserver wakelock. Means no deep sleep while music playing and screen off.
Sent from my Nexus 5 using Tapatalk 2
Click to expand...
Click to collapse
Running Spotify or Doggcatcher with screen off shows me 300mhz constant use. No deep sleep. With 3G, no wifi, all sync on, etc., it doesn't use more than 5-6% per hour, though, so it's not a big deal to me.
How and when are these jokers gonna fix this problem now?? Is it even possible to fix it through software? Did no one do any testing before releasing this piece of crap?
Try Noozoide Eizo-Rewire Pro
At the suggestion of another, I tried the free Eizo app listed above. It has many sound processor settings that you can apply separately to Line Out, Internal Speaker or Bluetooth. I love it. It also eliminates any distortion at high volumes with the proper settings. My settings for line out:
Deliver balanced, natural sound (processor enabled).
Digital Presets (audiophile)
Volume Enhancer Engine (checked...effect strength "strong")
Increase monitor size (checked only when plugged into powered speakers)
Create VSUR (virtual surround) (checked...effect.."studio II")
server3249 said:
How and when are these jokers gonna fix this problem now?? Is it even possible to fix it through software? Did no one do any testing before releasing this piece of crap?
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I think its a hardware issue. G2 has the similar issue like the article says. They can mask it like the G2 but it will be there i think.
But this issue is only when using the top 3 volume levels. I think the one notch below these provides great volume and the phone performs great then.
Is there any fix for the issues reported by Anandtech yet, or any reply from Google / LG?

[HowTO] Tune Up your Headphine Sound

The Galaxy S9 is an audio powerhouse. It has the first set of stereo speakers on a Samsung flagship, and it even comes standard with a set of AKG-tuned earbuds that would normally cost $99. But if you want to further enhance your audio experience, there's a feature that will customize audio output to your own specific hearing.
The feature, aptly called Adapt Sound, is hidden deep within the settings menu on your S9 or S9+, but will make a world of difference in audio quality once enabled. As its name implies, Adapt Sound will fine tune your S9's audio and customize it to perfectly match your hearing, which dramatically enhances the perceived quality of any set of headphones.
Step 1 Find the 'Adapt Sound' Menu
To start, head to your phone's main Settings menu, then select "Sounds and Vibration." From there, scroll down and tap on "Sound quality and effects" found along the bottom half of the menu.
Now, tap on "Adapt Sound" near the bottom of the screen. You'll be asked to grant phone call related permissions, so tap "Allow" on the prompt. Within "Adapt Sound," leave the available age-based sound profiles alone, and tap on "Add Personalized Sound Profile."
Step 2 Take the Hearing Test
Now, go to a totally quiet location and plug in your headphones. Tap on the "Start" button on the bottom when you're ready. Adapt Sound will now run a hearing test, which consists of a series of beeps of varying frequencies from the left and right earbuds. It'll ask if you can hear each tone along the way, so take your time and answer honestly in order to create an accurate profile.
Once the test reaches 100%, you'll now notice a personalized equalizer catered to each ear. Now that you've completed the test, you're free to move on to the final step.
Step 3 Finalize Your Audio Profile
After finishing the tests, Adapt Sound will ask for you to choose your preferred ear for phone calls. Once you've made your decision, your custom audio profile will be activated and made available for preview. So tap on "Preview" and check out the difference Adapt Sound makes by toggling between "Personalized" and "Original," along with "Left," "Right," and "Both" ears.
In addition to this, you have the option of naming your sound profile — simply tap on "Profile name" and enter your desired label when prompted. After that, tap on "Save" in the upper-right corner to save your profile and finish up with setup.
With Adapt Sound enabled, we highly recommend playing your favorite song to determine exactly how much of an impact it's made on sound quality. It'll make a huge difference on how you hear audio, especially if your hearing isn't great to begin with.
Xperience Z said:
The Galaxy S9 is an audio powerhouse. It has the first set of stereo speakers on a Samsung flagship, and it even comes standard with a set of AKG-tuned earbuds that would normally cost $99. But if you want to further enhance your audio experience, there's a feature that will customize audio output to your own specific hearing.
The feature, aptly called Adapt Sound, is hidden deep within the settings menu on your S9 or S9+, but will make a world of difference in audio quality once enabled. As its name implies, Adapt Sound will fine tune your S9's audio and customize it to perfectly match your hearing, which dramatically enhances the perceived quality of any set of headphones.
Step 1 Find the 'Adapt Sound' Menu
To start, head to your phone's main Settings menu, then select "Sounds and Vibration." From there, scroll down and tap on "Sound quality and effects" found along the bottom half of the menu.
Now, tap on "Adapt Sound" near the bottom of the screen. You'll be asked to grant phone call related permissions, so tap "Allow" on the prompt. Within "Adapt Sound," leave the available age-based sound profiles alone, and tap on "Add Personalized Sound Profile."
Step 2 Take the Hearing Test
Now, go to a totally quiet location and plug in your headphones. Tap on the "Start" button on the bottom when you're ready. Adapt Sound will now run a hearing test, which consists of a series of beeps of varying frequencies from the left and right earbuds. It'll ask if you can hear each tone along the way, so take your time and answer honestly in order to create an accurate profile.
Once the test reaches 100%, you'll now notice a personalized equalizer catered to each ear. Now that you've completed the test, you're free to move on to the final step.
Step 3 Finalize Your Audio Profile
After finishing the tests, Adapt Sound will ask for you to choose your preferred ear for phone calls. Once you've made your decision, your custom audio profile will be activated and made available for preview. So tap on "Preview" and check out the difference Adapt Sound makes by toggling between "Personalized" and "Original," along with "Left," "Right," and "Both" ears.
In addition to this, you have the option of naming your sound profile — simply tap on "Profile name" and enter your desired label when prompted. After that, tap on "Save" in the upper-right corner to save your profile and finish up with setup.
With Adapt Sound enabled, we highly recommend playing your favorite song to determine exactly how much of an impact it's made on sound quality. It'll make a huge difference on how you hear audio, especially if your hearing isn't great to begin with.
Click to expand...
Click to collapse
How is the audio over head/ear phones? I previously had the Galaxy S7 and while it was a great device, I found the audio output via the 3.5mm socket to be pretty underwhelming. And I had tuned it using the similar software function above, but it was still under par for me. I haven't tried the S8 but seen a review that said the audio/earphone quality still wasn't that great. So hoping the S9 has been improved, as they have been focusing on improving audio albeit via the external speakers. Im in the UK so believe it would be the Exynos model if that makes any difference.
Sent from my Redmi Note 4 using Tapatalk
I just did this and it made quite a difference. Thanks for sharing this.
gsmyth said:
How is the audio over head/ear phones? I previously had the Galaxy S7 and while it was a great device, I found the audio output via the 3.5mm socket to be pretty underwhelming. And I had tuned it using the similar software function above, but it was still under par for me. I haven't tried the S8 but seen a review that said the audio/earphone quality still wasn't that great. So hoping the S9 has been improved, as they have been focusing on improving audio albeit via the external speakers. Im in the UK so believe it would be the Exynos model if that makes any difference.
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Juice3250 said:
I just did this and it made quite a difference. Thanks for sharing this.
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For me made it a quite difference also.
The sound is very nice. And with this small trick much better.
I turned on the Atmos setting, and immediately noticed the difference, just on speakers as the headset is in the car.
Dolby Atmos is terrible
wmharley said:
I turned on the Atmos setting, and immediately noticed the difference, just on speakers as the headset is in the car.
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Click to collapse
if you use high quality headphones, you can noticeably tell that atmos is terrible. it compresses the sound and gives it an unnatural vibe. I find that none of the extra features actually enhances, so i leave everything off. fellow members at head-fi have found the same results I have.
I need to try this with my beats x
adapt sound is also dependent on your headphones. you may think you have lost some hearing if you use headphones that have narrower frequencies, because that pair is just unable to output certain frequencies, so do this test with headphones that can output more, if you want a more accurate result of your current hearing.
radiohead14 said:
if you use high quality headphones, you can noticeably tell that atmos is terrible. it compresses the sound and gives it an unnatural vibe. I find that none of the extra features actually enhances, so i leave everything off. fellow members at head-fi have found the same results I have.
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For me the phones amp is kind of weak so atoms gives it a volume boost in a conveniently easy push of 1 button.
Without it over ear headphones that are 32 ohms are slightly below my preferred listening volume. With ear buds the volume is fine as long as I have a great seal. I find the included AKG's decent in sound quality but not very compatible with my ears shape so I'm constantly pushing them in.
I did the Headphine Sound setup but didn't find it to have made a vast difference in my listening experience. Maybe if toggling between profiles I could notice a little difference but nothing that makes me feel like a whole new world has opened up to me.
I've used the SHPS 9500s over ears, Westone w40 IEM, and the included AKG IEM.
I listened to a HiRes Flac 192/24 and felt like the track lacked life without the Atmos turned on, this was especially the case when using over ear headphones.
Will try with my PSB M4U 1 closed back over ear phones soon.
mc_365 said:
For me the phones amp is kind of weak so atoms gives it a volume boost in a conveniently easy push of 1 button.
Without it over ear headphones that are 32 ohms are slightly below my preferred listening volume. With ear buds the volume is fine as long as I have a great seal. I find the included AKG's decent in sound quality but not very compatible with my ears shape so I'm constantly pushing them in.
I did the Headphine Sound setup but didn't find it to have made a vast difference in my listening experience. Maybe if toggling between profiles I could notice a little difference but nothing that makes me feel like a whole new world has opened up to me.
I've used the SHPS 9500s over ears, Westone w40 IEM, and the included AKG IEM.
I listened to a HiRes Flac 192/24 and felt like the track lacked life without the Atmos turned on, this was especially the case when using over ear headphones.
Will try with my PSB M4U 1 closed back over ear phones soon.
Click to expand...
Click to collapse
agree that the phone's amp is weak. the earphone i used for testing, a Sennheiser IE80, doesn't have any issues, but the stock AKG and various Sony I tried were on the weaker side. Atmos, I found, also varies on the track played, but the increase in volume you hear is probably due to the compression, so it'll give you that increase in volume, but you may also not notice that certain frequencies have been dampened. Testing various tracks with different earphones, I found that in most cases, Atmos just muddies songs.. almost like a blanket was put over it. The only times I found Atmos to be preferable was when playing older tracks that weren't mixed well and were on the trebly side. Atmos hid some sibilance due to my previous finding of Atmos just kinda putting a dampen on most tracks.
also agree on the stock AKG's not being the ideal in-ear fit, as i too have found myself constantly having to adjust (i commute in NYC transit, so this was a good test of isolation). the littlest movement, and you lose a lot of low end and volume.
i suggest you do the adapt sound test with the headphones you will use the most with the phone, as it is highly dependent on the frequencies. and if your hearing is still really good, then you may not find much benefit to it. it's mainly pushing frequencies higher if your hearing has lost some ability to discern those. so if your hearing is great, then you may not find much difference.
gsmyth said:
How is the audio over head/ear phones? I previously had the Galaxy S7 and while it was a great device, I found the audio output via the 3.5mm socket to be pretty underwhelming. And I had tuned it using the similar software function above, but it was still under par for me. I haven't tried the S8 but seen a review that said the audio/earphone quality still wasn't that great. So hoping the S9 has been improved, as they have been focusing on improving audio albeit via the external speakers. Im in the UK so believe it would be the Exynos model if that makes any difference.
Click to expand...
Click to collapse
I seriously feel like my S7 was way louder... Im even considering to root this device just to edit the mixer gains xml for more volume... this is really dissapointing.
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Snap sound coming from speakers

Hey everyone, Has anyone experienced a light snap sound coming from the speakers while no media is playing? Trying to figure out if this is only on my phone or a bug. Thanks!
Yep this is a known issue ATM
I'm sure they're looking into it as we have a lot of mentions about it on the subreddit.
here is what i did to get rid of the popping sound until they fix it. turn off screen locking sounds, charging sounds, touch sounds, and vibrate on tap the popping went away completely. I dont know which setting it is but after those are off the popping stopped for me and others.
It was the screen touch sounds for me, switching that off got rid of most click/pop/snap noises but not all of them. It's particularly noticeable after a short notification sound has played, it's like the speaker is still active even though the sound has finished playing, then the speaker deactivates making a click noise. Very annoying. Is it Android or hardware causing the issue? If it's Android it can be fixed if it's hardware it may be fixable.
RetroFlux said:
It was the screen touch sounds for me, switching that off got rid of most click/pop/snap noises but not all of them. It's particularly noticeable after a short notification sound has played, it's like the speaker is still active even though the sound has finished playing, then the speaker deactivates making a click noise. Very annoying. Is it Android or hardware causing the issue? If it's Android it can be fixed if it's hardware it may be fixable.
Click to expand...
Click to collapse
Usually clicks happens when there is a sharp change in sound. Every speaker does clicks if not handled correctly. For instance, my studio speakers will click every time I shut them down before lowering the volume to zero. Most likely, adding a software DSP that applies an exponential volume lowering before actually shutting down the speaker would solve the problem.
Let's just wait for them.
To answer your question. Since that is a software issue were having. The resolution we can offer regarding this if its not fixed with any of our basic troubleshooting would be to wait for an update. But for an ETA on to when the update will happen, we apologize for we do not have the exact dates. Since before an update gets released the developer team needs to gather all the reports from us on all the issues we have encountered on the new phone so they can release a one and done update.
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Click to collapse
That's from support just now.
Cellendril said:
That's from support just now.
Click to expand...
Click to collapse
Sounds like they will wait around for more issues to develop and then finally push a fix? Maybe it comes with Pie
Could everyone with the RazerPhone 2 please post if the newly released update corrected the speaker cracking/popping sounds issue.
I had the following Live Chat with Razer support:
Peripheral Support (12/5/2018, 4:38:10 PM): May I know what is the issue that you have with
your Razer Phone 2?
Me (12/5/2018, 4:38:29 PM):
A new software update is available for Razer Phone 2. This update includes:
Camera
• Improved color for richer more vibrant shots
• Improved brightness for warmer tones and details.
• Improved HDR for more consistent shot detection and processing
Audio
• Audio fixes and improvements.
Me (12/5/2018, 4:38:56 PM): Am holding off on purchasing the phone until I see that the "snap..pop" sound in speakers is corrected. May I please have a definitive answer regarding the "Audio fixes and improvements" mentioned in the update description to see if it does address the pop crackling speaker issue
Peripheral Support (12/5/2018, 5:08:28 PM): Upon checking my resources here it should be fixed as well as per checking the update.
Me (12/5/2018, 5:10:04 PM): Specifically asking about the "pop crack:" sound?
Peripheral Support (12/5/2018, 5:10:27 PM): Yes.
Me (12/5/2018, 5:12:03 PM): Great, will await to see if owners of the phone post their claim that it was fixed. Until then your resource info was encouraging
Peripheral Support (12/5/2018, 5:14:15 PM): Thank you.
[Session ended and I was given a Case Number]
No cracking or popping here after the Update ?
Did you have the cracking/popping sound bug before the update?
Any other owners reading this, did you have the snapping sound problem before the update and did the update correct the problem?
Update
I returned from the Microsoft Store after having a lengthy hands on with the phone. I brought along a Moto G6 to compare speaker volume and sound quality. The volume on the RP2 was louder in volume but only by a margin. I admittedly didn't turn on Dolby Atmos to tweak any settings nor did I check to see if the store had it turned on. As for the sound quality, to my ears the trebles became unpleasantly harsh at higher volumes. The bass had a nice, full quality regardless of volume and was very good even at maximum volume.
As for the "pop/snap" sound issue, I didn't encounter any of it while scrolling through the various Settings windows and while scrolling in the Apps folder, and that was with all the various advanced sounds turned on. Had the interior of the store not been exposed to all the ambient loud mall music, perhaps I may then have heard the reported popping sounds, or perhaps I would not if the store had installed the aforementioned described update. The About Phone settings appeared to not have it installed.
I realize that the subject of this thread is "Snap sound coming from speakers" but I feel obligated to say I wasn't sufficiently impressed with the phone to consider purchasing it, despite it being on sale for $650 through December. I found the display coloration appeared dull. If the demo phone would have allowed me to tweak the color settings perhaps I may have been able to make the colors appear more vibrant. Also, for some reason the screen images did not appear sharp, despite it being set for 1440 X 2560. Perhaps the demo unit may have been at fault.
*Supersnake* said:
Could everyone with the RazerPhone 2 please post if the newly released update corrected the speaker cracking/popping sounds issue.
I had the following Live Chat with Razer support:
Peripheral Support (12/5/2018, 4:38:10 PM): May I know what is the issue that you have with
your Razer Phone 2?
Me (12/5/2018, 4:38:29 PM):
A new software update is available for Razer Phone 2. This update includes:
Camera
• Improved color for richer more vibrant shots
• Improved brightness for warmer tones and details.
• Improved HDR for more consistent shot detection and processing
Audio
• Audio fixes and improvements.
Me (12/5/2018, 4:38:56 PM): Am holding off on purchasing the phone until I see that the "snap..pop" sound in speakers is corrected. May I please have a definitive answer regarding the "Audio fixes and improvements" mentioned in the update description to see if it does address the pop crackling speaker issue
Peripheral Support (12/5/2018, 5:08:28 PM): Upon checking my resources here it should be fixed as well as per checking the update.
Me (12/5/2018, 5:10:04 PM): Specifically asking about the "pop crack:" sound?
Peripheral Support (12/5/2018, 5:10:27 PM): Yes.
Me (12/5/2018, 5:12:03 PM): Great, will await to see if owners of the phone post their claim that it was fixed. Until then your resource info was encouraging
Peripheral Support (12/5/2018, 5:14:15 PM): Thank you.
[Session ended and I was given a Case Number]
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I can't confirm the bug is solved. Probably right after this post, it pops. Nevertheless, I can confirm that after the update I no longer got the snap sound, so most likely it is solved.
Renovatio33 said:
Usually clicks happens when there is a sharp change in sound. Every speaker does clicks if not handled correctly. For instance, my studio speakers will click every time I shut them down before lowering the volume to zero. Most likely, adding a software DSP that applies an exponential volume lowering before actually shutting down the speaker would solve the problem. Let's just wait for them.
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:good:
Knowledgeable explanation of what may likely be the cause and how it can be fixed.
I did experience the strange snapping sound for first few weeks having the phone, and I have not noticed it since the update, so far.
Haven't heard the clicks after using using MR2 for a bit. Unfortunately the speakers sound a little softer, but they had issues at max volume before anyway so maybe that's for the best.
CurtisMJ said:
Haven't heard the clicks after using MR2 for a bit. Unfortunately the speakers sound a little softer, but they had issues at max volume before anyway so maybe that's for the best.
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Screenshot of a poster on Reddit evaluating the effects of the update.
*Supersnake* said:
Did you have the cracking/popping sound bug before the update?
Any other owners reading this, did you have the snapping sound problem before the update and did the update correct the problem?
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I had the problem before the update. So far, the update seems to have completely solved the audio/speaker popping. Will report back again once I've used it a while.
EDIT: I've run the Dolby Atmos demo many time pre-update, so I had a good benchmark. Ran the Dolby Demo a couple of times after the update. Volume seems very similar & there is definitely less distortion, because I remember how bad it was before. However, there is more noticeable crackling of the speakers while playing the demo at higher volume.
*Supersnake* said:
Screenshot of a poster on Reddit evaluating the effects of the update.
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Ah, so I'm not crazy. I feel like he's exaggerating a bit though. He evidently doesn't know the factory images exist either. Maybe someone should tell him
CurtisMJ said:
Ah, so I'm not crazy. I feel like he's exaggerating a bit though. He evidently doesn't know the factory images exist either. Maybe someone should tell him
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I agree that there's some exaggerating. I actually think there hasn't been much-if any-volume change. I've got a Phone 2 with the update & another without the update, so I'll setup the SPL meter & do some comparisons & report back.
Semi-related, the speakers now "click" each time the YouTube app rotates from landscape to portrait... any one else have this happen?
Per this reddit thread, watching https://youtu.be/ZK5bOZx2xXs at max volume on the speakers reboots my phone. Very odd - do any of you experience this?
I do sometimes get the snap sound on rotation, but the formerly persistent pop is not there.

Does stereo audio work with earphones?

I've been playing PUBG on my rog 2, and many a times, the footsteps of enemy bug out. I can't tell the direction they are coming from. So i switched off all the DTS and Audio wizard special functionalities thinking it was affecting it. But still no use. I went to YT to do stereo test, and i was noticing that even the left audio was creeping into my right and right to left. This happens on all my earphones but doesn't happen on my older LG G7+ Thinq. What can i do to revert it back?
allajagat said:
I've been playing PUBG on my rog 2, and many a times, the footsteps of enemy bug out. I can't tell the direction they are coming from. So i switched off all the DTS and Audio wizard special functionalities thinking it was affecting it. But still no use. I went to YT to do stereo test, and i was noticing that even the left audio was creeping into my right and right to left. This happens on all my earphones but doesn't happen on my older LG G7+ Thinq. What can i do to revert it back?
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I'm using a fiil t1x TWS... I twerked my audiowizard setting to bluetooth and enabled wide soundstage..sI can hear with accuracy the location of foot steps..
The problem must be with the soundstage of your device.. Or, it must be only limited to BT audio devices.. lol!

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