Where are user-sent crash reports stored? - Moto Z3 Play Questions & Answers

Hi all,
I've got a user saying he reported a crash report for a small app made by the company I work for. This crash occurs on his Moto Z3 Play, which is unrooted & running latest stock firmware.
He says that when the app crashes, he has the option to "provide feedback". When doing so, a window opens in which he can write a comment and submit the error report.
However, we have no idea where these crash reports are saved. They're not listed under "ANRs & Crashes" in the Play Console.
Are these user-sent crash reports stored somewhere else?
Thanks in regard for helping me.

Related

Galaxy Note Crash report

Hi people. I wanted to report my horrible experience today and i found no general thread to add my input so i created one.
At some point during the day i opened the S note app to browse some notes i'd written last night when the phone froze while trying to open one. I pressed down the power button to restart the phone but all it did was shut down so i plugged the charger in to see if the battery died (weird because it was still at 70%+). The phone responded to this and the offline battery charging screen appeared.
I tried to boot the phone after that and indeed i saw the galaxy note logo appearing and that's all i saw. The phone wouldn't carry on to the samsung logo. So it just froze again there. I restarted ofc and the phone booted normally and for 5 minutes it was okay until...
Until i tried sending an sms at which time the same thing happened.
Not to tire you guys further the same thing has been happening for the remainder of the day up until half an hour ago where the most recent crash took place.
The issue happened mostly during a cpu speed shift. I know this because it happened as i was waking the phone a couple of times and while i generally used it for something active(yes like opening notes)
I am worried sick and i have been browsing my guarantee papers thinking of returning the phone for another one.
Has anyone else got the same issues? The samsung quick start guide says that if you get fatal errors and such you should reset the phone. Well i did several times and at one point i had a reboot where the screen went all bad with random color rows like a major screen error.
Would you recomend i give it in or do you have any ideas about what might have caused those issues?
Thank you for your time.
After tons of crashes, a glitched screen that scared the beejeezus out of me and a hard crash that made my device emit a high pitch sound similar to a bomb countdown I think i am getting close to what is making my Note crash that hard.
I guess i am one of the few people that actually uses the Note as a... Notepad!
I write many notes on it, mostly capturing good ideas that come spontaneously and generally when i want to capture a thought and trap it in my phone for later utilization. Problem is the Note can't handle it(At least that's what i think it is).
I have stored in my S-Memo application approximately 30 notes, most of them written in the old fashioned keyboard way and full of text, whereas a few others written in the Galaxy Note way with the S-Pen.
Now whenever i open the S-Memo app my phone crashes without even opening the app. It freezes on the black screen interval between my tapping the S-Memo icon and actually opening it. Now that's not the only occasion my Note crashes but it's the surest and plus it's where the problem started in the first place.
[Update] I just tried deleting all the notes and the phone got stuck while deleting. But finally they have been deleted.
I will keep the thread updated if i run into other problems. I am trying to narrow down the problem. If it gets stuck again then it's probably not the notes.
After deleting the S memo notes my phone is back to normal.
No crashes, no freezes, no nothing.
I would like to hear other people's feedback on the matter. Does your phone behave the same after writing 30+ heavily written notes on S-Memo?
If yes then Samsung sure picked the wrong name for it's phone. It does everything BUT notekeeping!
Anyway. My 5 cents guys. Peace, out!
Sorry if this is not your case (and I am probably writing these rather late), but I am having a similar issue with my notes. While trying to open a note from inside S Memo app, I am receiving a crash report ("The application S Memo (process com.sec.android.widgetapp.diotek.smemo) has stopped unexpectedly. Please try again.The application S Memo (process com.sec.android.widgetapp.diotek.smemo) has stopped unexpectedly. Please try again.").
This crash is not happening to all my notes. So I tried to see how are the notes that is crashing different from the other notes that is not crashing. In my case is the note date (written at the bottom of each note). The notes that when I am trying to open the application crashes have a creation date 01.01.1970 while the others are having the correct date.
This change in the creation date probably happened yesterday when I updated my phone to XXKL7.
PS. The notes are only crashing within the S Memo app. They are not crashing for example if I try to open them as a Widget that I have exported in the home screen.
I can't find a way to change the date, so I will try to export the notes and delete them.
I will keep you posted.
BRGDS,
Stathis
Thank you for the info on this issue. I love my Note, but sometimes I get the feeling that Samsung has been sending the Galaxy Note out to the marked without the proper testing beforehand. It looks as if your Note has a problem with handling to many notes at the same time, and since the note-handling is one of the phones major features, I really hope this is something Samsung fixes before they sending out the upcoming ICS-update.
Thank you for the info on this issue. I love my Note, but sometimes I get the feeling that Samsung has been sending the Galaxy Note out to the marked without the proper testing beforehand. It looks as if your Note has a problem with handling to many notes at the same time, and since the note-handling is one of the phones major features, I really hope this is something Samsung fixes before they sending out the upcoming ICS-update.
Click to expand...
Click to collapse
Actually thank you for reminding me of this issue. I forgot to update this topic.
The thing is that the issue happened again a few days after i erased those memos. I called the store that sold me the device and asked to give it back to them. They said that one way or the other they will have to hand it over to samsung for them to see.
They advised i wait after the holidays to really get some decent feedback.
Thing is that ever since i called the store my note has been it's normal self again.
I suspect though that under heavy use it will do the same again, but i cannot determine what triggers those freezes.
I have got two years of waranty. After the first week where the store just replaces your device no questions asked i now have to abide by the standard procedure, so i keep a close eye on my note for any glitches, malfunctions and freezes.
Truth is that some part of me wants to forget this ever happened and not pursue the way to finding out what the problem is in fear that samsung will find some loophole out of their posteriors and not replace my device.
I will not push it but if the phone breaks down again i will have to send it to them.
Now if there is any of you who knows of any diagnostic tools for the Note i would greatly appreciate it.
btw i believe the same thing about samsung, their devices are poorly tested but their devices policy are open source in comparison to Apple and i like that. Sometimes i think that Apple is there just to piss off people and give it's competitors the edge with their overprotecting policy.
kdiomedes said:
Sorry if this is not your case (and I am probably writing these rather late), but I am having a similar issue with my notes. While trying to open a note from inside S Memo app, I am receiving a crash report ("The application S Memo (process com.sec.android.widgetapp.diotek.smemo) has stopped unexpectedly. Please try again.The application S Memo (process com.sec.android.widgetapp.diotek.smemo) has stopped unexpectedly. Please try again.").
This crash is not happening to all my notes. So I tried to see how are the notes that is crashing different from the other notes that is not crashing. In my case is the note date (written at the bottom of each note). The notes that when I am trying to open the application crashes have a creation date 01.01.1970 while the others are having the correct date.
This change in the creation date probably happened yesterday when I updated my phone to XXKL7.
PS. The notes are only crashing within the S Memo app. They are not crashing for example if I try to open them as a Widget that I have exported in the home screen.
I can't find a way to change the date, so I will try to export the notes and delete them.
I will keep you posted.
BRGDS,
Stathis
Click to expand...
Click to collapse
Stathi
I have no clue what to make of your issue. I myself try to understand what is happening but you are the second person to report an issue with the S-Memo application.
At least your phone did not freeze and crash. That should be consoling.
My problem happened when i created a folder within the S-memo and stored some notes inside. It could be the folder or it could be the files but after the first crash and reboot the thumbnail of one of the notes had trouble showing up and instead was replaced by a blank thumbnail, as if the text inside had been erased(but when you browsed the note you found out that it wasn't).
I don't know if that helps but that all i can think of.
In my case it seems that the problem is more generic, but i have no clue where it originated.
As i said above if it happens again i will send it back to samsung. If it keeps happening to you i suggest you do the same. Don't let them sell you a 600-700euro device without making sure it works perfectly. Remember the making of the device cost wisely is ridiculously lower. It might even amount to something in the vicinity of 50 euros for the materials and the assembly altogether.
To sit back and accept a faulty device is making their pockets rich selling snake oil to the people.
Well, I tried to enter the folder that the S Memo keeps the notes but couldn't fix anything. Finally I sync them to my evernote account and did a factory reset.
I'll come back if I find anything useful. I think too, that Samsung doesn't thorough exam the updates.
Btw, I am not the second person to report such a problem but the forth. It's http://forum.xda-developers.com/showthread.php?t=1362249 and http://forum.xda-developers.com/showthread.php?t=1347157 that I just found out.
I'd like more info on this problem also. I haven't had the S Memo app crash but I have noticed some odd behavior. Luckily I haven't written any important notes, just been fooling around to see how the app works. It seems like some notes mysteriously disappear and maybe reappear later or just are deleted and I've had notes duplicate themselves. I just thought it was something I was doing wrong since I wasn't really doing anything usefull with the app.
Now that I'm aware of the quirks, I'll pay closer attention to what I'm doing.
For anybody who was modifying/saving/deleting notes, were you doing it from the SD Card /Application/SMemo/cache and /Application/SMemo/switcher? Just curious... It seems like their file naming scheme is a lot to be desired with variations of the same memo being named strokeXX.png, thumbXX.png, prevXX.png, and a syncXX.png if you did a sync. The XX is incremented for every note created, but I've noticed when deleting an earlier note then creating a new one later, that numbering system can get out of allignment and weird things happen.
That's all my observations for now but I certainly won't be putting any really important information in a note.
MP
I have had the same crash problem with some new notes. They didn't have the faulty date that I saw after the update to KL7.
Fortunately, I am able to synch them and same the information they contain.
I'll check the files that you say and maybe we could figure out why is it happening.
Sent from my GT-N7000 using XDA App
Hi. Sad to say that imhaving this issue right now. I have only 4 memos with just doodles in them and some text none of which are working. All memos created and saved via the s memo shortcut cannot be reopened and causes the system crash. Widget memos seem to work ok but opening them via the smemo sshorctut causes crash as well.. I hope help comes soon...
Sad to report I have the same problem!
I have 4 drawing on my a memo application and can't open the two more retail drawing! I am using firmware gt-n7000ubkk1 maybe installing another firmware will work :a
Any help or solution would be great!
Sent from my GT-N7000 using xda premium
I updated my firmware to the latest open Europe one and the problem stop! So the best to solve this problem is to.flash a new firmware!
Pure vida guys!
Sent from my GT-N7000 using xda premium
Sent from my GT-N7000 using xda premium

[APP][2.3.3+][NFC] NFC ReTAG PRO --> Temporary SALE

Hello everybody,
just started a temporary sale for NFC ReTag PRO...
Use any NFC tag (write protected and re-writable) to trigger multiple functions on your device!
You can use this app to associate multiple functions (e.g. toggle Wlan, Bluetooth, Mobile Data, Airplane mode, start navigation,run Tasker task, launch any installed app, use media buttons, call a phone number, add a timestamp, calendar entry and many more) to a specific NFC Tag via an app internal database.
Get it NOW and save some money
Link to the Support thread:
forum.xda-developers.com/showthread.php?t=1477138http://
Free version also available !
Nice and first! Downloading now...
Text to speech bug
Hi all,
I've come across a weird bug that once i have run the "speak current time" actions under the labs section, my phone continues to speak the time for other various actions (eg opening/closing folders, setting the alarm etc).
So far there seems to be no way of stopping it, even killing the Google text to speech service does nothing.
Anyone else with this problem or any solutions?
Regards
G
GenePaton said:
Hi all,
I've come across a weird bug that once i have run the "speak current time" actions under the labs section, my phone continues to speak the time for other various actions (eg opening/closing folders, setting the alarm etc).
So far there seems to be no way of stopping it, even killing the Google text to speech service does nothing.
Anyone else with this problem or any solutions?
Regards
G
Click to expand...
Click to collapse
Hi G,
received your e-mail and replied this via e-mail a couple of minutes ago ...
Hi Gene,
No, you are the first reporting this. There is no Retag background service which could cause this and NFC Retag doesn´t change a TexttoSpeech setting, therefore I would say it´s not related, but stranger things had happen.
First thing I thought, it´s probably related to the CAR Mode ... a lot of devices speak a lot of things (Sms received, folder opened etc. ) while in car mode..annoying and mostly unexpected ... the first time it happen to me, I was completely clueless what was causing this and how to disable.. So please check if the car mode is enabled.
Second thought was the Standard Android Accessibility feature, please check under Settings--> Accessibility that the TalkBack option is disabled (provides spoken feedback for blind users ).
If this doesn´t help, reboot your device and please check again...If the issue still occurs, could you please give us some more details (device, firmware version, etc.) and if possible a log file, so we could analyze this in detail?
ascsa said:
Hi G,
received your e-mail and replied this via e-mail a couple of minutes ago ...
Hi Gene,
No, you are the first reporting this. There is no Retag background service which could cause this and NFC Retag doesn´t change a TexttoSpeech setting, therefore I would say it´s not related, but stranger things had happen.
First thing I thought, it´s probably related to the CAR Mode ... a lot of devices speak a lot of things (Sms received, folder opened etc. ) while in car mode..annoying and mostly unexpected ... the first time it happen to me, I was completely clueless what was causing this and how to disable.. So please check if the car mode is enabled.
Second thought was the Standard Android Accessibility feature, please check under Settings--> Accessibility that the TalkBack option is disabled (provides spoken feedback for blind users ).
If this doesn´t help, reboot your device and please check again...If the issue still occurs, could you please give us some more details (device, firmware version, etc.) and if possible a log file, so we could analyze this in detail?
Click to expand...
Click to collapse
Hi ascsa,
Thanks i got your email. Great to see such quick response from developers. I wasn't expecting it, hence the post here as well.
Just to clarify for any other readers, i'll repeat what i sent in my reply email to you.
Driving mode and talkback are disabled on my device.
I found a temporary fix by clearing the data from Application Management->All->Google text to speech service, but it then randomly starts again at a later time. I think the fault may lay more with Android than any app as there are a couple of other applications out there having the same issue. Something about Android calling the wrong service (text to speech) when various apps are started.
For your and others information, my device is a Samsung Galaxy S3 GT-I9300T Android 4.1.2 Stock Vodafone AU ROM, rooted. Baseband I9300TDUELL2.
Cheers
G
GenePaton said:
Hi ascsa,
Thanks i got your email. Great to see such quick response from developers. I wasn't expecting it, hence the post here as well.
Just to clarify for any other readers, i'll repeat what i sent in my reply email to you.
Driving mode and talkback are disabled on my device.
I found a temporary fix by clearing the data from Application Management->All->Google text to speech service, but it then randomly starts again at a later time. I think the fault may lay more with Android than any app as there are a couple of other applications out there having the same issue. Something about Android calling the wrong service (text to speech) when various apps are started.
For your and others information, my device is a Samsung Galaxy S3 GT-I9300T Android 4.1.2 Stock Vodafone AU ROM, rooted. Baseband I9300TDUELL2.
Cheers
G
Click to expand...
Click to collapse
No Problem ... ... but let´s move to the official support thread (http://forum.xda-developers.com/showthread.php?t=1477138&page=100) ...because this is an old thread ...NFC Retag PRO is currently NOT on sale ... and we shouldn´t confuse the users ...
Just to clarify for any other readers, my e-mail answer to your last post :
The Galaxy S3 GT-I9300 (international model) is one of our main testing devices. Not sure if, there is a problem with the Vodafone Rom or the Australian T model, but it´s working fine here on 4.1.2.
Had a short look at our code and the official api and everything seems fine ... but without a log file or better a device on which we could reproduce the error it´s nearly impossible to be sure ...However, you mentioned it happens with other apps, too , so I would bet on some Vodafone "enhancements" ...
Btw. have you tried the Samsung TTS engine (settings--> language& input -->text-to-speech output--> preferred engine) instead of the Google engine?
I notice there are several versions of tasker. Which do I need?
Muscipula
Sent from my SM-G903F using Tapatalk

What the hell just happened? (CM10.1)

So I just unlocked my Nexus 7 and the first thing I see is that I randomly have a window open asking how I want to complete an action. I had no idea what action since I'd not done anything except unlock the tablet. So I selected Dropbox and let it upload some files. I look at what it uploaded and there was a blank screenshot and a file called "bugreport" followed by the date and time.
The contents of the bugreport txt file are, well, a bug report, the bug being "NvAvpOpen: Error opening nvavp device (Permission denied)".
What I want to know is why did this randomly come up on my tablet and try and get me to upload it? I didn't select anything about sending a bug report and I have CM statistics turned off. And surely if it was sending a bug report it'd upload it to CM, not ask to upload to my Dropbox? So I am confused as to why CM did this.
I did a quick google and I cannot find reports of anyone else having this issue so I'm really confused now...
EDIT: okay just did more searching, apparently the issue was with Tegra drivers, still may or may not be CM specific I'm not sure, found at least one other report of this happening with a Paranoid Android ROM (based on CM) but no responses to why.
Okay I managed to work this out.
This is not CM specific, it's built into AOSP. It is a bug reporting "feature" automatically enabled when you turn developer tools on in settings and it's set off when you press the volume up/down buttons a few times in a row, not by any specific crash/error/bug.
The solution is either to turn off developer tools in your settings or go to /system/bin/bugmailer.sh and add "exit 0" to the second line.

Cyanogenmod 11 for HTC One Mini 2

Hi All,
I know this is a fairly new device, but I was super keen to get it specifically to put cyanogenmod 11 on. After having some trouble with the current version of TWRP posted in another thread here on XDA (which only worked when the phone was in an "out of the box" state, requiring me to do a factory reset due to a mini android update that was automatically applied between reboots - resolved), I got the stable channel release of CM11 which is listed as not having any issues, flashed it, and am having some issues.
The main problem I am experiencing is that regardless of which player I am using, if I open "Settings" from the status bar, whatever media I am playing goes silent. The player appears to still be playing, changing tracks, removing and reinserting headphones, clearing the playlist, re-opening the player...nothing fixes it. And then randomly some time later it will start making sound again if I leave the player running. Is there anyone else that can provide insight into this one? I have heard the problem is addressed for some in CM12, but that is not yet stable for our device.
Cheers.
I can confirm that you also lose system sounds, and that it applies even if you have no headphones plugged in and instead use the phone speaker. Total silence after accessing the settings from the statusbar. I have of course posted this on the Cyanogenmod system, but they have closed it pending a report dump which I cant produce till i am back at my android modding PC.
You have to remove the equaliser from quick settings. You can also use cm 12
snorglamp said:
Hi All,
I know this is a fairly new device, but I was super keen to get it specifically to put cyanogenmod 11 on. After having some trouble with the current version of TWRP posted in another thread here on XDA (which only worked when the phone was in an "out of the box" state, requiring me to do a factory reset due to a mini android update that was automatically applied between reboots - resolved), I got the stable channel release of CM11 which is listed as not having any issues, flashed it, and am having some issues.
The main problem I am experiencing is that regardless of which player I am using, if I open "Settings" from the status bar, whatever media I am playing goes silent. The player appears to still be playing, changing tracks, removing and reinserting headphones, clearing the playlist, re-opening the player...nothing fixes it. And then randomly some time later it will start making sound again if I leave the player running. Is there anyone else that can provide insight into this one? I have heard the problem is addressed for some in CM12, but that is not yet stable for our device.
Cheers.
Click to expand...
Click to collapse
As much as I understand you requiring help, you should post questions in the Q&A section and not in the development section.
csoulr666 said:
As much as I understand you requiring help, you should post questions in the Q&A section and not in the development section.
Click to expand...
Click to collapse
Is this not a cyanogenmod 11 development issue? Happy for someone to shift it to Q&A if its not a development issue (I dont think I have that ability). Or are development threads only for posting finished products?
CONFIRMED: Problem is caused by equaliser quick settings tile
OK, so I can confirm that the problem is indeed the equaliser quicksettings tile/animation. So as described above there is a work around, and for anyone that needs to know the actual steps to disable the equaliser quicksettings tile please see below (it took me a while to work out as you cant just remove it with a drag/long press the way you can other tiles):
Go to settings>Notification Drawer>Quick Settings Panel>Dynamic Tiles
This is a list of the quicksettings tiles that pop up when triggered by a system event, disable the "Equalizer" (Sic) by unticking the checkbox and the bug goes away.
The equaliser continues to work, you just dont get the quicktile popping up and causing the bug.
Cyanogen Mod developers appear to have picked up the bug so maybe a fix coming to stable release soon?
Resolution of audio issue
snorglamp said:
OK, so I can confirm that the problem is indeed the equaliser quicksettings tile/animation. So as described above there is a work around, and for anyone that needs to know the actual steps to disable the equaliser quicksettings tile please see below (it took me a while to work out as you cant just remove it with a drag/long press the way you can other tiles):
Go to settings>Notification Drawer>Quick Settings Panel>Dynamic Tiles
This is a list of the quicksettings tiles that pop up when triggered by a system event, disable the "Equalizer" (Sic) by unticking the checkbox and the bug goes away.
The equaliser continues to work, you just dont get the quicktile popping up and causing the bug.
Cyanogen Mod developers appear to have picked up the bug so maybe a fix coming to stable release soon?
Click to expand...
Click to collapse
The latest nightly release of CM11 now includes a fix for this bug. Official release channel still contains the bug, although it does not list it as a known issue for some reason. The next release M channel version should include the fix.
Calendar Not Working CM11
Next problem: trying to add anything to the calendar results in a user prompt that an account must be added first. I only have the cyanogenmod account linked to the phone, and that works fine for contacts. But in the calendar, if you select the cyanogenmod account, it tells you you can only have one account per phone. If instead you add an email address and set up say, work email, when you go back to the calendar it gives you the same prompt again. Does anyone know exactly what kind of account it requires to add, as nothing seems to work. Someone suggested to me to install the Google Calendar Sync component fro G-apps, however this would presumably share my calendar with google, which is precisely what I am trying to avoid by having cyanogenmod. Any help would be sincerely appreciated.
SOLVED CALENDAR PROBLEM CM11 and CM12
snorglamp said:
Next problem: trying to add anything to the calendar results in a user prompt that an account must be added first. I only have the cyanogenmod account linked to the phone, and that works fine for contacts. But in the calendar, if you select the cyanogenmod account, it tells you you can only have one account per phone. If instead you add an email address and set up say, work email, when you go back to the calendar it gives you the same prompt again. Does anyone know exactly what kind of account it requires to add, as nothing seems to work. Someone suggested to me to install the Google Calendar Sync component fro G-apps, however this would presumably share my calendar with google, which is precisely what I am trying to avoid by having cyanogenmod. Any help would be sincerely appreciated.
Click to expand...
Click to collapse
SOLVED: Thanks to Andy see below, i can also confirm it works with USB PC Sync software! Hoorah!
View PostAndyH, on 05 March 2015 - 05:08 AM, said:
Download and Install the Offline Calendar App:
https://f-droid.org/...e.localcalendar
After that create an offline calendar in the Offline Calendar App
Then you can use the standard calendar app with the created offline calendar database.
No more need to sync anything with google...
snorglamp said:
Hi All,
I know this is a fairly new device, but I was super keen to get it specifically to put cyanogenmod 11 on. After having some trouble with the current version of TWRP posted in another thread here on XDA (which only worked when the phone was in an "out of the box" state, requiring me to do a factory reset due to a mini android update that was automatically applied between reboots - resolved), I got the stable channel release of CM11 which is listed as not having any issues, flashed it, and am having some issues.
The main problem I am experiencing is that regardless of which player I am using, if I open "Settings" from the status bar, whatever media I am playing goes silent. The player appears to still be playing, changing tracks, removing and reinserting headphones, clearing the playlist, re-opening the player...nothing fixes it. And then randomly some time later it will start making sound again if I leave the player running. Is there anyone else that can provide insight into this one? I have heard the problem is addressed for some in CM12, but that is not yet stable for our device.
Cheers.
Click to expand...
Click to collapse
The CM12 nightly release for our device appears to be stable and does not include this bug.
Fix Found, Request inclusion
snorglamp said:
Next problem: trying to add anything to the calendar results in a user prompt that an account must be added first. I only have the cyanogenmod account linked to the phone, and that works fine for contacts. But in the calendar, if you select the cyanogenmod account, it tells you you can only have one account per phone. If instead you add an email address and set up say, work email, when you go back to the calendar it gives you the same prompt again. Does anyone know exactly what kind of account it requires to add, as nothing seems to work. Someone suggested to me to install the Google Calendar Sync component fro G-apps, however this would presumably share my calendar with google, which is precisely what I am trying to avoid by having cyanogenmod. Any help would be sincerely appreciated.
Click to expand...
Click to collapse
Please vote for the F-droid (secure local calendar database) type solution to be integrated into Cyanogenmod at https://jira.cyanogenmod.org/browse/CYAN-481

[Q] No apps configured

Howdy,
New to everything here but it all looks good.
The problem.
Using CS918 (tv box) Q7 with android 4.4.2. Device is rooted and SSU(2.46) requests permissions and appears to operate as designed. Binaries updated successful. I'm a happy camper BUT...
When I launch the app I'm greeted with a blank screen save a notice in the center that reads "No apps configured". There are also no logs but the settings tab works.
Would like to know if this is normal behavior and, if not, what I can do to correct it.
Thanks much for any help offered,
Dr Dan

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