PIE Update - Car Bluetooth Issue - Samsung Galaxy Note 9 Questions & Answers

Received PIE OTA today. Everything seemed great until I got in the car to drove home from work. Phone connects to Bluetooth fine and stayed connected until I tried making a call. When I dialed a contact it started ringing properly over the car speakers then dropped and the status stopped showing on the car display. Phone still said it was connected to BT and phone audio routing through the Handsfreelink. I couldn't hear anything. Switching the call audio to Phone I was able to hear the person through the phone handset.
I've tried repairing to the car and restarting phone. I did not try calling through Android Auto I interface on the car, but will try that tomorrow.
Looking for similar issues I saw some hit for the Pixel devices, but it was on older beta builds of PIE.
Anyone else have this issue?

I don't have your exact issue, but my Bluetooth keeps disconnecting on my car. It worked fine on 8.1.

I also have the problem through the Android Auto app. I cleared cache from recovery and still have a problem. This makes Android 9 unusable for me...

ilatimer1 said:
I don't have your exact issue, but my Bluetooth keeps disconnecting on my car. It worked fine on 8.1.
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Click to collapse
Are you using a Galaxy watch? I used to have the same problem until I reset my watch then everything worked fine.
I would recommend you find out what's disconnecting the bluetooth through bluetooth > Advanced > Bluetooth control history and see if there are any apps turning off the bluetooth. Galaxy Wearable was constantly disconnecting my bluetooth when it was disconnected to my car's bluetooh and that's why I reset it.
I hope that helps.
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EzEddie said:
I also have the problem through the Android Auto app. I cleared cache from recovery and still have a problem. This makes Android 9 unusable for me...
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Click to collapse
I recommend you delete your phone 's profile from your car and reestablish it all over again after your reset your phone's bluetooth as well through settings > general management > reset > reset network settings. Bear in mind that this will erase all your bluetooth connections as well as wifi data.
Good luck.

Moe100021 said:
Are you using a Galaxy watch? I used to have the same problem until I reset my watch then everything worked fine.
I would recommend you find out what's disconnecting the bluetooth through bluetooth > Advanced > Bluetooth control history and see if there are any apps turning off the bluetooth. Galaxy Wearable was constantly disconnecting my bluetooth when it was disconnected to my car's bluetooh and that's why I reset it.
I hope that helps.
---------- Post added at 01:40 PM ---------- Previous post was at 01:15 PM ----------
I recommend you delete your phone 's profile from your car and reestablish it all over again after your reset your phone's bluetooth as well through settings > general management > reset > reset network settings. Bear in mind that this will erase all your bluetooth connections as well as wifi data.
Good luck.
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Click to collapse
I have already tried deleting my profile in car and clearing Bluetooth and network connections. I dont have a smart watch. The only thing left is a factory reset. But I've been reading the same problem has been reported on Pixel devices on Android Pie. I didnt see a fix though.

I have issues while playing music on Spotify and black player ex via Bluetooth on my pioneer deck in my car. The music will stop playing for like a second or two then resume. Reverting to 8.1 fixed it. I've tried a clean wipe as well.

enzyne said:
I have issues while playing music on Spotify and black player ex via Bluetooth on my pioneer deck in my car. The music will stop playing for like a second or two then resume. Reverting to 8.1 fixed it. I've tried a clean wipe as well.
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Reverting will only fix it until the OTA installs it again though.

Wow. Thats definitely a deal breaker for me..Kind of glad Sprint hasnt received it yet! hope they fix it as I know how annoying that is.

Car BT disconnects after 5 min
EzEddie said:
Received PIE OTA today. Everything seemed great until I got in the car to drove home from work. Phone connects to Bluetooth fine and stayed connected until I tried making a call. When I dialed a contact it started ringing properly over the car speakers then dropped and the status stopped showing on the car display. Phone still said it was connected to BT and phone audio routing through the Handsfreelink. I couldn't hear anything. Switching the call audio to Phone I was able to hear the person through the phone handset.
I've tried repairing to the car and restarting the phone. I did not try calling through Android Auto I interface on the car, but will try that tomorrow.
Looking for similar issues I saw some hit for the Pixel devices, but it was on older beta builds of PIE.
Anyone else have this issue?
Click to expand...
Click to collapse
I have the same issue, Phone will connect fine initially but after like 5 minutes of playing music or calling Car will lose connection all together to BT in Phone (phone says it still connected for a couple of secs then drops as well) If I leave alone BT will connect again after a minute or so then disconnect again in a couple of minutes
I'm using Android Auto on my phone (My car does not have AAuto so use the phone as a display) so everytime BT connects disconnects AA launches
Tried resetting BT cache and data and repairing but everytime same thing.

EzEddie said:
Received PIE OTA today. Everything seemed great until I got in the car to drove home from work.
.....
Anyone else have this issue?
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Click to collapse
Are you using Android Auto on the phone by any chance?
What brand Car do you have?
I tested today after some BT resets and in the morning everything stayed connected so I thought it was fixed but in the drive home it disconnected 3 times while in a call !

I can confirm that this is happening specifically for me as well. Long time lurker/reader.
I'm confident I've isolated the issue to the Pie update. My Google search bringing me back 180° to here supports that.
I have that sinking feeling that this is gonna be an ongoing bugaboo. Let's hope I'm wrong!
I'm not an Android Auto user. The accompanied "drop signal" notification from my Galaxy Watch losing BT signal to phone to every few minutes is slowly eroding my sanity. Most recently on official AT&T CSAA clean wipe.
Cheers!

What's the current version of Pie on our Note 9 at the moment? From the looks of all these posts describing issues, I may have to permanently remain on Oreo for the entire life of this phone.

Hi, Annon here. Here's a real quirk... After receiving the update on my phone, I was happily driving home with music streaming through spotify via bluetooth and my husband decides to call me. The phone rings, I try to answer from the steering wheel and instead of answering the phone, it looks like it's connected the the car is still ringing the phone at me while not connecting to any voice. On my husband's end, he gets this really loud and annoying screeching sound so obviously he hangs up. But it doesn't stop there. Even though the call is disconnected (not that it ever stopped ringing on my end or connected), the phone continues to ring through my car UNTIL I GET HOME AND TURN OFF MY VEHICLE. Even after I turn off blue tooth and the radio console. It was the cherry on top of my crap day.

PIE in the face
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.

Anybody have a fix yet besides revert to oreo firmware?

Note 9 At&T on latest pie. Can confirm Bluetooth disappears from memory. Happens to car, headset, watch and have to re-pair over and over. Pretty frustrating. Was working perfectly prior to pie.

sledwich said:
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.
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Click to collapse
Same same my Note 9 constantly drops from my Discovery sport, I'm thinking about Odin flashing back to 8.1.
---------- Post added at 09:18 AM ---------- Previous post was at 09:06 AM ----------
sledwich said:
I have exactly the same problem with a note9 connecting to a Discovery Sport. The phone connects for a short while then drops completely, then reconnects automatically and cycles like this for 3 or so times then seems to stabilise.
If I am on a call its a total nightmare, thinking of trying to revert to Oreo.
Click to expand...
Click to collapse
dave5777 said:
Same same my Note 9 constantly drops from my Discovery sport, I'm thinking about Odin flashing back to 8.1.
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Click to collapse
I chatted with Samsung+ after I told them I already FDR'd my phone and everything else they asked about they recommended I get in contact with the warranty Dept so I can get another phone that will have the same issue once it updates to Pie

same issue here . Before describing issue please e-mail me if anyone has a fix ([email protected]) .
I have Galaxy Watch and a Honda Accord 2017. Everything went fine until upgrading to Pie. Now when phone is connected to the car system it rings but cant answer the call. Not on my steering wheel nor on my touch display. Furthermore if I try calling back It rings until person answers call and then it totally drops the call from my car system. Very annoying . If anyone comes with an answer to that please e-mail me the solution

Flashed back to 8.1 and no issues, I removed system permissions for the software update app and so far it hasn't automatically updated, I just get the persistent notification.

Same here - I just migrated from my oneplus 3t to the Note 9. And as a constant User of Android Auto, this is really a big big issue for me. Any hints besides Re-Odin?

Related

[Q] Issues with Moto X and two Bluetooth devices

I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
fury683 said:
I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
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Click to collapse
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
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Click to collapse
Thanks. I wasn't able to test it on 4.2.2 (it took right away OTA out of the box) with my Moto X, but it was working fine on my Droid Razr Maxx on 4.1.2 Jelly Bean before I got the Moto X.
I will have to try and see how it works with just the A2DP device without the handsfree. I rarely ever talk on the phone, and with the Touchless Controls I could call people and just pick up the phone. Or turn the phone portion back on for the A2DP device so the sound would come through my speakers but I'd still have to use the mic on my phone...
Still annoying. Thanks again for the reply.
gtg465x said:
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
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Click to collapse
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
I have a Dension BT gateway for my car that provides BT audio and hands free. My phone connects automatically as long is bluetooth is turned on. I also connect to a BT OBD2 adapter sometimes, and I tried it today, and I kept playing Pandora via BT and also connected to the OBD2 adapter and had data going from both of them.
fury683 said:
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
Click to expand...
Click to collapse
Yeah, but they aren't a separate connection I don't think. Pretty sure the one connection handles both.
Seems to be an issue with the A2DP device specifically. I unpaired my car and the dmzmusic device and repaired them both, same result. I added just the dmzmusic, and got the same thing.
I changed my Tasker profile to just flash a toast message to show it connecting and disconnecting instead of firing Pandora to see if that mattered and it didn't. I did not try disabling the Tasker actions entirely to see if that worked.
I have a pair of Bluetooth headphones at home that I may try as well to see if it will connect to those. They fire the same task as the dmzmusic does to launch Pandora when they connect, and kill it when they disconnect.
Hoping this gets fixed, because it's VERY annoying.
Is it possible to submit this to Google/Moto as a bug if it is a larger problem with all A2DP devices?
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
gtg465x said:
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
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Click to collapse
Thanks. I will try it with the Philips bluetooth headphones as well. The device in my car is pretty cheap. I don't know what version of Bluetooth it has, but it was only about $5. Anyone know of a similar device that can receive a Bluetooth audio signal and convert it to 3.5mm, and is powered by USB?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Well I sort of solved this. There's an app in the Play Store called Bluetooth Auto Connect. This can connect to bluetooth devices with a set of conditions and states, and works as a plug-in to Tasker. I told it to connect to dmzmusic upon connection to any other bluetooth device (in this case, my General Motors hands free). Worked perfectly. Thought you'd like to try it out for your dual device setup.
However, I also have a new issue. It seems the reason my phone call wasn't on bluetooth at first was due to some sort of connection issue with the General Motors unit. While driving home tonight, every few minutes my car radio said Connected. And every time I turned the car screen on to thumb up a song on Pandora, it flashed Connected to a trusted device. Which implied to me that it was disconnecting periodically. No idea why it would do this. Didn't see any setting for it in bluetooth, and battery saver isn't on.
Anyone seen something like this? Will try tomorrow without the trusted device settings to see if that matters....
I noticed a similar auto-connect issue with mine, when I was attempting to troubleshoot the stuttering A2DP issues I'm having. If I have the HFP and A2DP profiles both enabled, they both connect right up when the ignition is on. If I have the HFP profile disabled, and only A2DP enabled, it doesn't connect right away and I usually have to manually force it. Very strange. This whole BT situation on this phone has been a pretty big disappointment for me, since I had everything working great with my GNex (running 4.3) and now it's like I've lost the heart of my car audio system.
I bought the Kinovo BT dongle for my wife for Christmas, so it will be interesting to see how that works with her Moto X. I'm pretty excited about trying out the AptX encoding for lossless audio, but I doubt she will even notice the difference.
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
totempole said:
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Did you look at the auto connect app? It worked fine for me. My Bluetooth stopped working for a day or two because I froze a process without realizing what it was so BT wouldn't turn on at all. I think I have to remove and repair both of my devices to get the same setup I had on my Razr Maxx on 4.1.2,
The connecting/disconnection and/or 1-2 minute lag from my General Motors hands-free connection was annoying too. Have to see if that persists. I tried making the A2DP device the trusted one to see if that changes anything.
Really hoping this is something that Moto can/does fix, especially through a Play Store push like they've done with Active Display and the camera app.
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
640k said:
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
Click to expand...
Click to collapse
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
fury683 said:
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
Click to expand...
Click to collapse
not rooted/haven't wiped.
640k said:
not rooted/haven't wiped.
Click to expand...
Click to collapse
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
fury683 said:
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
Click to expand...
Click to collapse
could be completely device specific too. if your vehicle is BT v2.x or whatever. my tunelink specifically has problems with data/audio stream with the X that my X doesn't have problems with on other devices. could be software/hardware incompatibility issues.
FWIW, my vtech BT phone @ home would NEVER pair with other devices. i would always have to manually pair.
I just emailed Moto about this, because I'm having bugs too. I think that you're on to something, 640k. My Pioneer headunit (FH-P800BT) has BT 2.0, and while HSP connects fine, A2DP only works on the first pair, and after disconnecting once and reconnecting, it won't ever connect A2DP. I have to completely unpair the phone and re-pair it to get both A2DP and HSP working. My phone also gets stuck on "Connecting..." under BT whenever it's having issues connecting with A2DP. Here's the email I sent off to Moto"
I've noticed an issue with my new Moto X that I never had with my Samsung Galaxy Nexus. The phone itself performs way better than my older phone, but I've had a specific bluetooth problem. I have a Pioneer headunit that supports A2DP as well as HSP (music playback and headset functionality) and with my Galaxy Nexus, it worked great, I paired my phone up with the headunit, and both A2DP and HSP would pair at the same time, and work perfectly. With my Moto X, when I first pair the phone to the headunit, it pairs both profiles, but after I've disconnected (turned car off or turned bluetooth off) and come back, it only pairs HSP, and when I try to pair A2DP, my phone gets stuck on "Connecting..." under bluetooth to the headunit, and never will connect to A2DP unless I unpair and re-pair the entire phone. I've tried resetting my headunit and phone and still the same problem exists. Looks like other people are having issues with bluetooth too, as per this article on a popular Android forum > http://forum.xda-developers.com/showthread.php?t=2562186 < I'd like you all to check this out. Seems it's just on 4.4, and wasn't present on 4.2.2 (I never checked myself on 4.2.2, as I immediately upgraded to 4.4 when I got my phone. This doesn't seem to be a hardware problem, but more of a software problem. Please check into this, and don't just read this and act like it's only a problem a handful of people are having. I'd like to have this fixed, and while it's not a deal-breaker for me to use the phone, it does make me a bit frustrated. Thanks in advance!
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Click to collapse

[Q] Anyone have issues with Bluetooth A2DP?

I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
No problems here I use my Ford touch and everything is fine
HtcOnekid said:
No problems here I use my Ford touch and everything is fine
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Click to collapse
well I might have to factory reset it then.
redstar kachina said:
well I might have to factory reset it then.
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Click to collapse
If it still doesn't work...try another BT source.
Works better with my Ford Touch than any phone previously.
---------- Post added at 10:55 AM ---------- Previous post was at 10:53 AM ----------
Try reseting your radio... not sure how you do that with your model. Make sure you delete the old pairing.
bt 4.0, which most newer phones have, is very touchy about what it works properly with; I have a bad time trying to stay connected to my vivosmart garmin band, but pairing to my car and plantronics headset works 100% of the time.
my wife has a G3, and has the same issues; some things work 100% of the time, and some others only work occasionally
A2DP Issues
I just got my Note 4 yesterday, and am definitely experiencing some (admittedly minor) issues with A2DP in my Honda CR-V EXL 2012.
When playing music over Bluetooth, I experience the infamous "Galaxy S5 intermittent half-second skip". Also, I have noticed that when playing an album or playlist, if the screen on the phone is off the currently playing song information will not update.
For example:
I am listening to "Gimme More" by Britney Spears on the album Blackout.
"Gimme More" ends, and the next track "Piece of Me" comes on.
The car screen will continue to show "Gimme More' unless I use the forward or back buttons from my steering wheel or dashboard to manually change songs.
This causes the screen to update to "Piece of Me"... albeit with a brief delay.
Very odd...
SiNJiN76 said:
If it still doesn't work...try another BT source.
Click to expand...
Click to collapse
I finally got it too work, but I had to get an app to help me out. I think it was called Bluetooth Manager or something. I forced it to accept the media and got it working. I was getting frustrated when even a factor reset didn't help.
Yes, I have the stuttering too on my Note 4. What can I do about it?
Note 4 note; note, Bluetooth.
redstar kachina said:
I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
Click to expand...
Click to collapse
This may not help but.. Got my Note 4 four days ago; had the Note 3. 3 Had 0 problems with Bluetooth; 30 ft. through walls, drops rare, auto connected to my car while I was in the house. Note 4 range 15 feet,, constant drops and fails to connect. Hoping to get another 3 or 4 from T-mobile but that has not happened yet. I'm good carrying both. The 4 makes calls (although the speaker is a downgrade. The 3 connects to all my stuff. just like the old days at work. :fingers-crossed:
This is what I'm using. No issues.
It's not super new. Just a decent deck. But, the rule is the newer the better with flagship phones:
Not sure if this is related or not - I have an open thread about blue tooth streaming issues with my car...
What I have found so far -
My car (2012 Subaru STi) has two methods to pair a blue tooth device... entering the setup through the steering wheel is the only way to save a device for auto connect and play, entering the setup through the head unit lets you save and select a phone to pair, but you must select pair each time you get into the car. If you do option #2, I have the call audio and media boxes always unchecked. - see if your car has a different method for primary user/secondary user blue tooth set up
and secondly, my main issue was that while listening to spotify my radio head unit would say BT-Audio Paused out of nowhere, when in fact, the spotify track still shows playing and the song is progressing.
after lots of troubleshooting I think this may be an issue to spotify itself and not my phone (I am now testing Pandora/other streaming media to see if they do the same interment freeze/odd stuff)
I've also been having problems with Bluetooth devices connected to my Note 4. Previously, I had been using an iPhone 6 and I didn't have any issues with these devices. Now, I'm experiencing connection problems with my Jawbone UP24, my Plantronics headset, or my Jaybird stereo earbuds, and other devices. Once I reboot my Note 4, the BT connection is usually back. But, sometimes I have problems even after I've rebooted the Note 4. If I power cycle my BT peripheral, I'm usually OK as well.
So - my question is: could it be possible that some of my Bluetooth peripherals (like my Jawbone UP24) may be causing some type of interference? Or, do I have faulty hardware?
Older Bluetooth Devices always seem to be hit or miss on the newer Samsung devices that have been coming out. May be its age being the factor, lol. :silly:

Bluetooth/Phone Call Issues, Anyone?

Has anyone else been unable to make phone calls after connecting to your vehicle's bluetooth? Most of the time, I can make phone calls without issue. Sometimes, I can't even hear the call ring when I'm connected to bluetooth. Occasionally, when I turn my vehicle off, the call goes silent instead of transferring to the earpiece on the phone. The only way I can fix the issue is rebooting the phone. This has become increasingly frustrating for me, since the issue is so inconsistent.
I'm running the stock ROM, rooted and un-encrypted.
Thanks!
Same here
I'm having the exact same problem you are having with my Ford Touch Sync, Bluetooth has work maybe once. At other times only the music over bluetooth has work. But was unable to make hands free calling! I also made my ford touch sync a trusted device, and the problem with connection still continues! Hope someone could provide some suggestions
Stock rooted- TWRP- encryption removed
I am having issues also. Just today, my phone shows I am connected to my Pioneer Navi head unit, and the Pioneer shows connected to my phone. I proceed to make a call. The audio on my radio mutes as it should, and nothing. No ringing, no busy signal nothing. so i hang up and try three more times. on that third retry, i heard the other party faintly, realizing that even though my radio muted and shows BT connected, the call went through the ear speaker on the phone. When I hung up the phone, my radio unmuted.
Last week, I was having issues where i couldnt hear any rings or busy signals. It would be silent for 20 seconds or so, then i hear the other party say "hello".
I honestly thought it was my head unit, since it is about 4 years old. But now I see others with similar issues on other brand bluetooth systems in their cars.
robbnice said:
I'm having the exact same problem you are having with my Ford Touch Sync, Bluetooth has work maybe once. At other times only the music over bluetooth has work. But was unable to make hands free calling! I also made my ford touch sync a trusted device, and the problem with connection still continues! Hope someone could provide some suggestions
Stock rooted- TWRP- encryption removed
Click to expand...
Click to collapse
I just got my N6 today and I'm having trouble with My Ford Touch as well. I can get it to pair and play music, but it won't "connect" to my phone. It's odd because my N5 works fine with it. I would assume the N6 wouldn't be different.
We probably have to wait for an update from Ford, which will probably take months...
EDIT: Well I decided to try it again. I deleted the Nexus 6 entry as well as the Nexus 5 entry. Went through the pairing process again and it worked as intended. Not sure what happened the first time.
I ran into the same problem as others where my N5 worked flawlessly with my Ford Sync in my fusion, but the N6 is terrible.
I love the phone, but this is really annoying. I get into the car and sometimes it connects immediately, other times I have to turn off and back on the bluetooth about 3 times for it to finally connect. Very weird. Ford offers an upgrade to my Sync system, but wants $50 to do the upgrade. Pass.
I might try what the other person did and delete all entries for phones and pair it again. Unfortunately, the weather is pretty bad outside, so it might need to wait a short bit.
Has anyone else had luck re-pairing with their car and had reliable connections?
I use Ford Sync.
robbnice said:
I'm having the exact same problem you are having with my Ford Touch Sync, Bluetooth has work maybe once. At other times only the music over bluetooth has work. But was unable to make hands free calling! I also made my ford touch sync a trusted device, and the problem with connection still continues! Hope someone could provide some suggestions
Stock rooted- TWRP- encryption removed
Click to expand...
Click to collapse
I use Ford Sync, and everything works as expected. I am Stock and unrooted. I guess it would come down to what version of Sync. Mine is from 2012. No touch screen. I also delete all other entries on the system and start from scratch making sure that the N6 is the main device.
If I can wake up the screen on my own, outgoing calls work fine
PaisanNYC said:
I am having issues also. Just today, my phone shows I am connected to my Pioneer Navi head unit, and the Pioneer shows connected to my phone. I proceed to make a call. The audio on my radio mutes as it should, and nothing. No ringing, no busy signal nothing. so i hang up and try three more times. on that third retry, i heard the other party faintly, realizing that even though my radio muted and shows BT connected, the call went through the ear speaker on the phone. When I hung up the phone, my radio unmuted.
Last week, I was having issues where i couldnt hear any rings or busy signals. It would be silent for 20 seconds or so, then i hear the other party say "hello".
I honestly thought it was my head unit, since it is about 4 years old. But now I see others with similar issues on other brand bluetooth systems in their cars.
Click to expand...
Click to collapse
I have a Nexus 6 running Benzo ROM (5.1.1) and I have a GPS Nuvi 3580 bluetooth-enabled which I want to use to make calls while driving. I have added this device to my trusted devices so my phone unlocks as soon as it connected to it.
If my phone screen is on, then I'm able to call anyone from the bluetooth device, no issues. But as soon as my screen goes off, I can't make calls and when I switch on the screen on my own, I see a message "Process system isn't responding. Wait or close?"
Irrespective of what I select on this message, the call goes through. But it totally defeats the purpose of handsfree bluetooth mode. Is there something that is not allowing the bluetooth device to wake my phone up.
Also when I receive an incoming call, I see the notification on my GPS but I can't receive the call in one go. It takes multiple calls for it go through. I have also noticed that my bluetooth device keeps disconnecting and connecting without any change on either the phone or the GPS side.
androidfan91 said:
I have a Nexus 6 running Benzo ROM (5.1.1) and I have a GPS Nuvi 3580 bluetooth-enabled which I want to use to make calls while driving. I have added this device to my trusted devices so my phone unlocks as soon as it connected to it.
If my phone screen is on, then I'm able to call anyone from the bluetooth device, no issues. But as soon as my screen goes off, I can't make calls and when I switch on the screen on my own, I see a message "Process system isn't responding. Wait or close?"
Irrespective of what I select on this message, the call goes through. But it totally defeats the purpose of handsfree bluetooth mode. Is there something that is not allowing the bluetooth device to wake my phone up.
Also when I receive an incoming call, I see the notification on my GPS but I can't receive the call in one go. It takes multiple calls for it go through. I have also noticed that my bluetooth device keeps disconnecting and connecting without any change on either the phone or the GPS side.
Click to expand...
Click to collapse
Since I last made that post you quoted, i purchased and installed a 2015 model of the Pioneer AVIC-8100NEX. It has Android Auto, but can be used with the regular Pioneer UI also. I have had no issues anymore with this new radio. Maybe the BT protocol in the radio is newer? Im not that tech savvy to know. But the 2015 radio had no issues with BT calls anymore, on Pioneer's UI or Android Auto's UI.

Anyone having problems with Bluetooth

I previously owned a Sony Z3v and had no complaints. I run and workout regularly so I often use bluetooth headphones while doing so. These in particular http://www.plantronics.com/us/product/backbeat-fit. I'm been having issues since day 1 with these disconnecting. I have to power them down and power them up again to reconnect. Even when they lose connection, they show they are connected but are non responsive. I had not trouble whatsoever with my sony experia.
Anyone else having these kind of issues? I've checked the forums and I don't see any reports. Is this isolated?
I only use Bluetooth when I'm in the shower with the beats pill but it works great for me.
Sent from my SM-G925V using Tapatalk
Not entirely related but I have had issues with my original Galaxy Gear disconnecting somewhat frequently when I disconnect my BT head unit or at other seemingly random times that sometimes require me to turn BT off and on again. It's not that huge of an issue usually but BT on my S6 is not perfect for sure.
Sent from my Galaxy S6 Edge
I am having Bluetooth disconnect issues with my car. Will connect and disconnect repeatedly for about 7 minutes and then stay connected. Very annoying. Have tried several fixes but nothing has worked.
I haven't had an issue with mine when using it for my gopro.
The issue is with Android using Bluetooth 4.0 and WiFi simultaneously. I've had these issues since owning the phone. For whatever reason if you connect your phone to a bluetooth speaker where both devices are BT 4.0, the WiFi will be extremely slow or not work at all.
If you don't believe me, try it. As soon as you connect the device, try to load something like a video or song over WiFi. Or even send a Facebook message. It'll stall. As soon as it stalls, turn off WiFi and it'll magically start working again over cellular data.
No issues here, usually stream to a Bose Color Sound device, getting connection through WiFi
I have issues with mine pretty regularly with my car. A reboot of the phone will sometimes fix it. It's annoying, sometimes it will disconnect from audio but not phone or vice versa. Or it will work perfect, I'll get a phone call and it all goes to crap. The remainder of the drive will generally result in fighting with it. Maybe it will reconnect, but most of the time it won't. Never have I had a phone with so many bluetooth issues.
Had issues with my truck head unit / phone BT. Phone would continually disconnect.
Tracked it down to the Messages transferring to head unit.
If I disabled Messages in the Bluetooth / Allow Access To area, it worked fine, but obviously messages wouldn't go to my truck.
I cleaned all messaging apps, factory reset truck head unit, no fix. eventually factory reset the phone, havn't had any problems since.
Deuces said:
Had issues with my truck head unit / phone BT. Phone would continually disconnect.
Tracked it down to the Messages transferring to head unit.
If I disabled Messages in the Bluetooth / Allow Access To area, it worked fine, but obviously messages wouldn't go to my truck.
I cleaned all messaging apps, factory reset truck head unit, no fix. eventually factory reset the phone, havn't had any problems since.
Click to expand...
Click to collapse
Stopped working again.

T-MOBILE LG G6 Bluetooth issues

Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
I have the same problem with the new update connecting to my 2017 Ford Escape. I found a work around, though. If I disconnect and then reconnect to the car's Bluetooth, the skipping goes away. No idea why this would happen, but hopefully the next update fixes it. I don't want to do this every time I get in my car!
Edit: Also, I'm 90% sure I didn't​ have this problem before the update.
I hope so too. I have factory reset and turned battery optimization off all Bluetooth apps too. Also I had all the new play store updates. And when I factory reset I lost them all. Seems like the updates tab and filter options were on then gone after reset. ?
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
draino623 said:
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
Click to expand...
Click to collapse
No update yet.
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
maruichan said:
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
Click to expand...
Click to collapse
Not sure I would assume the latest. I will have to check Ford.
Also no update today
Bluetooth Issues
Hi, I have been having bluetooth issues with this phone since day one. It does not happen with all bluetooth devices but it definitely happens with my Pioneer Head unit in the car. Sometimes it also depends on the application used. The strange this is that it does not happen all the time, but when it does it happens frequently. I also noticed that the headunit will get stuck in voice command mode after using voice command, also the phone will answer calls by itself even though this feature is turned off in the settings. The message is "Bluetooth device has stopped working". This obviously did not happen with my G4. I have cleared Cache and all bluetooth devices, and have also cleared them on th Head Unit. I do have another Pioneer head unit in another vehicle, different model and it does the same thing. I have seen many people reporting issues with car units in other vehicles.
Hoping for a quick update, I know weird things are bound to happen with new phones. I really like the phone, this is the only real anoying issue.
I think the issue is more so bluetooth than anything else. Bluetooth never was, and likely never will be, a truly reliable data transfer protocol.
Sent from my LG-H872 using Tapatalk
I think the issue has to do with device incompatibilities. Every phone I have had, I see reports of BT problems that I just don't experience. Hooks up to the car in a flash. Works with both my bt headphones and soundbar for my tv.
My car is a nissan maxima.
I have had g2, g3, g4, nexus 6p , g5 and now g6. The nexus was the worst for my devices. It worked, but getting connected took longer.
Possibly The Music App Being Used
I don't have a ford like allot of you guys replying in the thread, however I have noticed that specifically "Google Play Music" will have an issue on any bluetooth device; where if you have a widget of the player on the phone, and you have listened to music using the app BEFORE you connected to the vehicle, when trying to play from where you were in the song, it will pop and skip around. The only way to fix this easily is to pause the song, clear the app out of recents and re open the app and play. Hope this helps some of you.
I have also noticed this with my G6. I have a 2014 Chevy Malibu and use Google Play Music, streaming through T-Mobile. I have no issues streaming music to the same car with GPM through my Samsung GS7. I noticed someone mention disconnecting then reconnecting bluetooth, so I will give that a shot. Still frustrating, and I am hoping that LG will be able to come up with a software fix.
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
There were a ton of Bluetooth issues in 7.0. I had them on my Pixel XL. It really sucks that LG didn't ship the G6 with 7.1. Hopefully they implement the Bluetooth patches in 7.1. I can't get my Dodge truck to display Google Play Music metadata with my G6. My Pixel XL displays the metadata just fine. The G6 does display Google Play Music metadata in my Ford Explorer though.
I'm getting noticeable static when using Pandora via Bluetooth with my 2016 Subaru, but it's an improvement over my OnePlus 3T that wouldn't even allow media playback via Bluetooth with my car.
picaso86 said:
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
Click to expand...
Click to collapse
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
LG G6 Bluetooth Issues
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Hi Yes I am having a similar issue with my lg g6. I am also on tmobile. The sound randomly about 1-2 times during the song just starts to sound terrible (like FM quality). It does have a bit of a static/popping nosie, this happens for a few seconds for me and then goes back to sounding normal.
wingman007 said:
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Thanks for the answer, unfortunately it didn't work.
I tried wiping my phone clean but it seems that after the LG Android Updates it starting acting worse. GPM does not help either.
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
alanmitchael said:
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
Click to expand...
Click to collapse
Are you using google music? I have found Slacker Radio and Spotify both work for me using bluetooth but Google Music just crashes continually.

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