Touch tone response - Razer Phone 2 Questions & Answers

Whenever I call a business and try to use the automated system ... such as "press 1 for customer service" ... It does not register. I've called my cable company, credit card company and many others and my selections do not register. Anyone else?

Related

Call transferring

Don't know if this is Kaiser only, but since I'ts a kaiser thats giving me grief here goes...
We're using a mobile switchboard and as part of the group answering our main phonenumber I'd really like to be able to transfer calls with my Kaiser...
Normal phones (as in my last Nokia E61i as well as my N95) gives me the options to park the current call, dial my colleague and then "transfer".. I can't find this option on my Kaiser..
Is this option not available in WM6 or is it HTC that has "removed" it? Or perhaps, is there a thirdparty software to help me with it
Go to Start / Settings / Phone / Services / Call Forwarding.
I'm talking about call transferring not call forwarding..
Transfer = I answer the call, call another contact & transfer it to him..
Forward = all my calls go to another contact and/or number...
Can I push this up, cause I'm desperatly looking for this function on the kaiser.
Maybe there's some addon or a special key combination to activate call transfer on the htc kaiser?
yep - this is possible but is network dependent.
you need to put the call on HOLD.
call your colleage/2nd party.
CONFERENCE the call (so you and 2 callers can hear each other)
then YOU hang up - they are left connected and chatting (but at the expense of YOUR bill!!!)
Hope this helps you.
firstbuddha said:
yep - this is possible but is network dependent.
you need to put the call on HOLD.
call your colleage/2nd party.
CONFERENCE the call (so you and 2 callers can hear each other)
then YOU hang up - they are left connected and chatting (but at the expense of YOUR bill!!!)
Hope this helps you.
Click to expand...
Click to collapse
Thanks for the answer! I will try this when I'm back in my company.
The costs are no problem because we call each other in the company for free and the call transfer is only needed to redirect customers to the right contact but I think it's a long way round when there could be a simple option in the menu (like hold and conference). Every other mobile I know offers a direct way to do this (either a menu item called transfer or by pressing a number).
firstbuddha said:
you need to put the call on HOLD.
call your colleage/2nd party.
CONFERENCE the call (so you and 2 callers can hear each other)
then YOU hang up - they are left connected and chatting (but at the expense of YOUR bill!!!)
Click to expand...
Click to collapse
Tested it and it doesn't work. It simply quits the complete conference.
Again, maybe there's a special dialer which supports it or some kex combination to press.
I really need this feature!
Solved!
So here's the way it works on wm devices:
Get the first call and put it on hold.
Make the second call and press the number 4 followed by the green phone button.
The second call is now transferred to the first and you are finished.
Great thanks to my phone provider ONE who came up with it!
Nice find! Does not work on my Q-Mobile 1.2 Tilt with AT&T.
I get "cannot conference calls"
I contacted AT&T and they said there is no way to do it.
I did read that if your call comes in using a Google Grand Central number you can transfer it using Grand Central specific codes.
Later, Lew
lewcamino said:
Nice find! Does not work on my Q-Mobile 1.2 Tilt with AT&T.
I get "cannot conference calls"
I contacted AT&T and they said there is no way to do it.
Click to expand...
Click to collapse
Yes, it's a "feature" that your Phone Provider must support in order to use it.
I get "cannot conference calls".
I know for a fact that the same sim when used in my old v v old ericsson r380 world phone allows me to conference multiple people.
but my kaiser (running stock) says the above message.
how can i conference calls? the phone looses part of its utility value if I am unable to use this feature. someone got any tips/ tricks for me?
p.s. i initiate both the calls...
conference call is not the same as call transfer!
You can start a conference as described by firstbuddha a few posts ago in this thread (you just shouldn't hang up if you want to stay in the conference). There's also a menu item for conference call.
If you use my method with pressing 4 and the green phone button you are trying to transfer a call which is only possible when your phone provider allows it.

AT&T - Announce Recording

Hey Friends,
How do I program the phone or thru AT&T to announce a recorded message before connecting to my cell phone?
Ex: You call my cell # and hear a brief intro "Welcome to Tvos's Phone, please hold the line until connected". - Once it connects, I answer the
phone.
Is this done thru software or AT&T
tvos
I never heard of a program that does this, although I did hear some carriers playing a song while you waited - that was compltely though the carrier.
It would have to be through the carrier.
Was it a Windows Phone, because I had a software on my Nokia N95 that does that, but it was a little diffrent. You press 1 to stay on the line, press to be transfer, and press 3 to leave a voicemail.
That was all software.
would be cool if this function was not carrier dependent. nice change from ringing to something else
rwcozens said:
would be cool if this function was not carrier dependent. nice change from ringing to something else
Click to expand...
Click to collapse
If its software capable of Symbian OS, then it should be capable on Windows OS.
The answer..is answer tones
If you have the att service answer tones, that allow you to choose music instead of a standard ring, then you also have the ability to record up to a 20 sec intro...used to work there....
thanx,
i will look into this with at&t..
tvos
I know Verizon does this. My cousin has Steve Harvey talking about if this is a bill collector, you know I'm not answering. It's funny as hell
they are called "answer tones" which AT&T does supply them with a fee (of course).
Here's the FAQs on them. Should be interesting to see how this works!
http://www.wireless.att.com/learn/ringtones-downloads/faq.jsp#what_are_answer_tones
I actually signed up for the service. It's only .99 a month to have the answer tone and to purchase the song clip is $1.99 for the year. You can assign each person a specific tone or whole group.
Now, what I would like to have is a professional voice message w/music when answer machine plays. Anyone know how to perform this feat?
tvos
when the service first rolled out you were able to make a personalized recorded greeting... they have since removed that feature, you can now ONLY use songs/clips, etc that they approve of... yes, very lame...
i could understand that - unfortunately the public has to ruin a good thing... imagine calling my # and hearing a woman moan...
tvos

Phone settings problem

I guys;
Rogers Network Canada
Recently my cell phone started to act weird. First dialling is taking about 30 to 45 seconds before connecting with the other line now all my calls are been redirected to my voice mail. No ring no vibe straight to the mailbox!
I was trying to see if it’s something I did by accident in the phone by going to phone settings , services
Call barring (can’t get access to it)
message- cannot read settings from network. Try viewing settings letter or disconnect data connection and try again.
before I was able to access it not sure if it may be a hardware problem now
Caller ID (can’t get access) same message
Call forwarding (can’t get access) same message
I can only access Call waiting and Voice mail and Tex Messages.
I soft reset the phone no luck then hard reset no luck either flashed new room and nothing!! I don’t know what else to do. Call Customer support and he asked me to try my sim card in another phone and it worked just fine. I switched my wife’s sim card in my phone and same problem her calls go straight to the mail box!
Any help will be very appreciate
any tool or software to fix the problem?

outgoing call waiting notification

when i call someone and that someone is on a call with another person, i should get a message saying that the person is on a call so that i'd know that he is busy with another call ..
Would appreciate if anyone can be of help here.
t_assal said:
when i call someone and that someone is on a call with another person, i should get a message saying that the person is on a call so that i'd know that he is busy with another call ..
Would appreciate if anyone can be of help here.
Click to expand...
Click to collapse
Who says that you should receive a notice as to what the other person is doing when you call ?
t_assal said:
when i call someone and that someone is on a call with another person, i should get a message saying that the person is on a call so that i'd know that he is busy with another call ..
Would appreciate if anyone can be of help here.
Click to expand...
Click to collapse
yes, but that doesn't have nothing to do with your phone. It's a provider's (vendor/operator) service. And only some of them support it
Actually @t_assal is correct, he meant if I call a guy who is calling someone else and this guy is activated the call waiting function, I have to get a message "waiting" and then you decide to continue disturbing him or to hang up.
Also @papo is correct that his is an operator thing.
But the problem that the operator send me back this waiting signal, and neither my iPhone nor my Nexus one shows this message, but my 10 years old Nokia show it. the same sim card used in the three phones for this test.
Which means the waiting signal which sent by the operator "maybe only Mr. t_assal's and mine" is not recognized by neither iPhone nor nexus1 (also winmo)
We need a solution
nightcap79 said:
Actually @t_assal is correct, he meant if I call a guy who is calling someone else and this guy is activated the call waiting function, I have to get a message "waiting" and the you decide to continue disturbing him or to hang up.
Also @papo is correct that his is an operator thing.
But the problem that the operator send me back this waiting signal, and neither my iPhone nor my Nexus one shows this message, but my 10 years old Nokia show it. the same sim card used in the three phones for this test.
Which means the waiting signal which sent by the operator (maybe only mine and t_assal's) is not recognized by iPhone nor nexus 1.
We need a solution
Click to expand...
Click to collapse
we need to make clear about this. Just to make post short and spare my brain waves, I supposed (wrongly?) he messed it up and is referring to sms which called party get after finish his call.
That's the service I've wrote about.
It's handy if you are off, turn phone on and receive message from Bob, but it's automated and saying he tried to call and you can hit call back btn. In some countries/operators it's common.
Why would I want a message saying Bill is busy on call, 5 secs after I hear beep beep from the line? But yes that would be phone function and it's possible to handle. It's a network message, nokia is showing them by default (and can't be turned off!!!! :-S )
Make an application showing message such as this is possible and there could be one. Just what the purpose?
Though there is one useful info there. After active call ends, phone will receive network message containing code, which describes reason of ended call: red button by called, caller, lost reception (out of coverage or battery), network error, network busy
If you often make people angry over line and they hang on you, with this cell code you can have an monthly statistic of upset people or whatever you want. aah just cant see any reason to have this eather
run windows\fieldtest.exe and check it there, that's good enough.
sorry to hear ppl who thinks they know it all and says bull****..
The fact is clear, whe u call some one who has HIS call waiting service active UR phone MUST indicate U the other person call status. that's what call waiting means. usually "call on waiting.." or something, but STILL ringing and the othrer person hears some indicator beep or someting , and HE desides to take the call or not.
the bug is Iphone 3gs, 4g (and nexus aparently) don't show this message "call waiting" like ALL other phones, in my case, OMNIA II, nokia, (with the same SIM card) shows the msg.
please don't coment if u dont know and PLEASE lowercase and regular font. NOOBS.
sorry for my bad english.
sorry to hear ppl who thinks they know it all and says bullSt.. the fact is clear, whe u call some one who has HIS call waiting service active UR phone MUST indicate U the other person call status. thas what call waiting means. usually "call on waiting.." or something, but STILL ringing and the othrer person listen some indicator beep or someting and he desides to take the call or not.
the bug is Iphone 3gs, 4g (and nexus) don't show this message "call waiting" like ALL other phones, in my case, OMNIA II, (with the same SIM card) shows the msg.
please don't coment if u dont know and PLEASE lowercase and regular font. NOOBS.
satanm said:
sorry to hear ppl who thinks they know it all and says bullSt.. the fact is clear, whe u call some one who has HIS call waiting service active UR phone MUST indicate U the other person call status. thas what call waiting means. usually "call on waiting.." or something, but STILL ringing and the othrer person listen some indicator beep or someting and he desides to take the call or not.
the bug is Iphone 3gs, 4g (and nexus) don't show this message "call waiting" like ALL other phones, in my case, OMNIA II, (with the same SIM card) shows the msg.
please don't coment if u dont know and PLEASE lowercase and regular font. NOOBS.
Click to expand...
Click to collapse
Who's the noob? You double posted and no this isn't a fact, I've never had a phone tell me when someone is on a call. There are some carriers that have a tone at the end of the ring to let you know they are on another call..
I think you are confusing your words, your phone should alert you (the person getting the call) that someone is calling you while on another line, it's not the other way..
Provide some info stating other wise that isn't half ass typed like the **** you are posting.
Yes it's true I had this problem since i started using PDA phones only (HTC Mda compact, then HTC Tytn 2 and the HTC HD2), I think problem only exists when using PDA phones because ''call waiting'' function is working on my all other symbian phones like (Samsung, Nokia, .... with symbian)
It might be with Windows mobile phones not sure, but don't know if there is any fixing for this specially for HTC HD2 ..
thanks

[Q] Dialing Within A Call?

Today I tried to call a customer service number for a business on my Captivate - you know the ones, press 1 for English
Anyway, once I made the call, I figured out how to and pulled up the dial pad within the call and hit the number for my selection... Nothing happened. I tried this multiple times and the computer on the other end acted like I didnt do anything. I tried calling my cell providers customer service knowing they had a similar system, and they too couldnt recognize my key strokes to enter my mobile number.
Has anyone else had this problem? Its like the phone isnt broadcasting the tones over the line while dialing or something. Am I doing it wrong, or is this just a problem my phone has? Very odd...
~T.J.
Mine works fine. I use it everyday to check my work voicemail.
I don't have any issues dialing within a call either.
Sent from my SAMSUNG-SGH-I897 using XDA App
Havent had that issue yet on my phone.
works fine here
Works fine for me.
02CWRX said:
Today I tried to call a customer service number for a business on my Captivate - you know the ones, press 1 for English
Anyway, once I made the call, I figured out how to and pulled up the dial pad within the call and hit the number for my selection... Nothing happened. I tried this multiple times and the computer on the other end acted like I didnt do anything. I tried calling my cell providers customer service knowing they had a similar system, and they too couldnt recognize my key strokes to enter my mobile number.
Has anyone else had this problem? Its like the phone isnt broadcasting the tones over the line while dialing or something. Am I doing it wrong, or is this just a problem my phone has? Very odd...
~T.J.
Click to expand...
Click to collapse
You're not going home and re-entering the dialer program are you?
The best way is to go to speaker phone so you can hear it then hit dial pad from the call screen.
If you go to the home screen you are still in the call but hitting the phone icon will let you find or edit contacts, but will not broadcast unless you hit the call button but I don't think it will broadcast to the active phone call, it would likely try to start a 3-way.
from the home screen you must return to the call from the status bar.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
The problem seems to have fixed itself, as it worked the next day to dial an extension to get a hold of my girlfriend at work. Very odd. My procedure was to dial the number, then while in the call look at the screen and hit the button for "dial pad' which of course brings it up. Then, enter the numbers I needed to enter.
~T.J.
I have had this before on another phone
It was likely because of a bad signal. It was just strong enough to reveive the signal but not strong enough to have your phone communicate to the tower. Thus on the other side of the line they never got the tones even though they were being dialed. Considering it did not happen again it appears this is the most likely cause.

Categories

Resources