Cant connect to camera, Random camera crash and device reboot..(9.0.0.191) - Huawei P20 Pro Questions & Answers

Hey guys, i got the latest patch with the juanuary update a few days ago, (9.0.0.191) and started noticing that the camera crash alot, i havent had asingle crash in older android versions and security patches, but now its unbearable, the camera app will take a photoand then when you check the gallery you get a infinite load screen on top of the photo, if the photo trigger the auto HDR it will crash, reopen and put "cant connect to camera", one time using hdr the photos taken had some weird green line pattern all over the photo, and the app some time will even force the device to reboot, basically my camera experience is crippled. I did a factory reset to the phone, hoping that maybe a fresh start will help, but no, so i ask you guys if someone had a similar problem or fixed something similar, or there is a way to report this bug to huawei.

I have exactly the same problem after the update to Android 9. It crashes after a day or so. Clearing the apps cache works every now and then, but most of the time I need to completely reboot. Then the camera works again for a couple of hours or maybe the whole day.
Super annoying and its sure to crash at the time when you want to take that perfect picture when something funny happens.

nortish said:
I have exactly the same problem after the update to Android 9. It crashes after a day or so. Clearing the apps cache works every now and then, but most of the time I need to completely reboot. Then the camera works again for a couple of hours or maybe the whole day.
Super annoying and its sure to crash at the time when you want to take that perfect picture when something funny happens.
Click to expand...
Click to collapse
In my case i always reinstalled Nova launcher after the factory reset, the thing is Nova was the problem...i switched back to the default launcher and 0 problems with the camera.

Related

Help Please!! Incredible S Camera fatal problem!

Hey guys,
Not sure anybody met this problem before.
My camera just happen to restarting when I open it. Last time it works fine and now it's like this. I didn't change anything in the system or install any software. Just restarting. To be specifically, when I entered the camera, camera vision shows, then screen black after 1 second and vision comes back. It repeats again and again. But, if I switch to cam record during the vision appears, the cam recording function works good.
Not only the camera app, but other apps involving a camera function like barcode scanner, google shoppers, the camera restarting again and again.
Anybody knows what's going on?
Doesn't sound like software problem. I suggest take it to the service center for replacement.
My camera has stopped working all together, every time I open the camera or camcorder app, it quickly flashes the icon and then either returns to the home screen or it hangs on a black screen. Although our problems are different, I wonder if other people are having troubles with their cameras. I have done a hard reset and it still doesn't work, so mine also seems to be a hardware issue and I will be returning mine shortly, perhaps you should do the same.
stupid question probably: have you tried a reboot? and i mean a real reboot.
Disable the fastboot or pull the battery, maybe it helps maybe it doesnt.
If thats not going to work i would say: factory reset and if it still doesnt work its time for the service center.
it can also be that there are some faulty images/files on your sd-card so if you have a spare, try that one
I had the same issue with my camera, starting with the logo and then only black screen. Other apps using the camera like Barcode scnanner had the same issue. After contacting HTC they told me to remove the battery for 30s and then reboot. That did the trick for me and the camera went back to normal.
Came across similar problem with a HTC desire, turned out to be the sd card having a fault! Not sure why but when replaced SD card the thing worked great as it should. Just a thought for you but a hard reset and battery out for a minute or two could help.
Ty for the tips guys, will remember them, I learn something new everyday in here haha.
Sent from my HTC Incredible S using XDA App
Try resetting the camera to factory default....
wipe it !!!!!!!
I had this problem, but restarting it solves it.
i think i know how 2 fix it...it is a weird roundabout solution
-goto ur gallery
-select the latest photo you have taken from your camera(or basically any photo taken from your mobile will work)
-here`s the tricky part...long press the photo,and select "show on map" from the menu
-let the mobile take its course using the maps installed on ur phone(it should take 2-3 mins max depending on ur speed of course)
-u r DONE!!!!!!!!!!!!! the camera should work just fine now
***** what happens is that the photo tries to tag itself from the location involved which sends it 2 a continuous loop hence the camera stops working*****
if any queries,PM me
coolxcali said:
i think i know how 2 fix it...it is a weird roundabout solution
-goto ur gallery
-select the latest photo you have taken from your camera(or basically any photo taken from your mobile will work)
-here`s the tricky part...long press the photo,and select "show on map" from the menu
-let the mobile take its course using the maps installed on ur phone(it should take 2-3 mins max depending on ur speed of course)
-u r DONE!!!!!!!!!!!!! the camera should work just fine now
***** what happens is that the photo tries to tag itself from the location involved which sends it 2 a continuous loop hence the camera stops working*****
if any queries,PM me
Click to expand...
Click to collapse
Works but only 1 time...now the front camera can't function
wipe and install new rom
if software problem
Boot into recovery
wipe cache and Dalvik Cache & reboot
If it is a software problem, ie. if it was working earlier, should revert back to working condition!
Old thread, I know, but might help someone
Cheers!
try removing battery for 30secs, then reboot
Did anyone get a fix for this problem?
My camera has now stop working and I can´t get it to work again. Help Please.
strumpan76 said:
Did anyone get a fix for this problem?
My camera has now stop working and I can´t get it to work again. Help Please.
Click to expand...
Click to collapse
Have you got a custom ROM or the stock ROM?

Camera Error - Camera is unable to initialize

Hello All users!!
I am dealing with a Camera error on my MOTO-X. I've searched about this error and couldn't find any thread about this.
Take a look in that screenshot, it always happens.
When I clear cache, stop process and restart phone, it used to work, but on next minutes locks again.
I have initialize the camera with a ADB logcat working, and i can see that /dev/video0 is busy. It sounds like any other process owning the camera
I have post the logcat too.
help please...
rskmacho said:
Hello All users!!
I am dealing with a Camera error on my MOTO-X. I've searched about this error and couldn't find any thread about this.
Take a look in that screenshot, it always happens.
When I clear cache, stop process and restart phone, it used to work, but on next minutes locks again.
I have initialize the camera with a ADB logcat working, and i can see that /dev/video0 is busy. It sounds like any other process owning the camera
I have post the logcat too.
help please...
Click to expand...
Click to collapse
What apps do you have that can take pictures? Instagram, Snapchat, etc?
moto x camera
natezire71 said:
What apps do you have that can take pictures? Instagram, Snapchat, etc?
Click to expand...
Click to collapse
Actually none. Ive just factory reset.
I had the same problem. Booting into safe mode would sometimes get the camera to initialize .but the screen was crazy laggy. And taking a picture would just break it again. I thought out was Snapchat at first. But did factory resets and it still did it. I wish I could help but I didn't find anything that fixes it. It's got to be hardware related...
I have a new Moto x now so I am no longer in your boat
I never tried to root or downgrade the boot loader or anything like that. And no water damage at all
Sent from my XT1060 using Tapatalk
try another factory reset...
snapchat and vsco cam and flashlight apps were the #1 causes for me. had to make sure all those apps were closed before trying to open the regular camera.
Camera Error
I cant test right now, coz since yesterday i got no error.
As soon as i got that error again, ( it should happens on next hours) i will test in safe mode. By the way, I have already tested error in safe mode before and it persisted, allthought i will test again.
I have also disable apps like hangout, google+, and other G-stuffs, and got error anyway. I thought that might be the quick camera (2 quick shakes), and disable it in Camera app. No results.
Some days ago I got a other kind of error, googled and saw others like me, where the rear camera stop working and just the selfie works. When I start the camera it goes to selfie, and the button that swap cameras was gone. I solved that clearing the cache by fastboot . But this happened way after the "Unable to Initialize" error.
just informing if it may have any relashionship
Mine started doing this because the camera module was installed incorrectly. Had to send it in and deal with their oh so lovely 3 week turnaround.
Do you have any sort of flashlight apps installed?
No apps
jonnythan said:
Do you have any sort of flashlight apps installed?
Click to expand...
Click to collapse
Sorry my friend, ive just factory reseted my phone. I have google/motorola stuff and Whatsapp...
cant live without whatsapp....... just kidding
Fixed?
sethes302 said:
Mine started doing this because the camera module was installed incorrectly. Had to send it in and deal with their oh so lovely 3 week turnaround.
Click to expand...
Click to collapse
did they fix?
Once Again
My Camera is bugged again...
that sox
Any resolution to this? I'm receiving the camera error as well. I've wiped cache and factory reset twice now, and no luck.
All signs point to hardware issue? Is this something Verizon can replace in-store?
rskmacho said:
My Camera is bugged again...
that sox
Click to expand...
Click to collapse
Very sad..!!!
http://phandroid.com/2014/03/04/and...ogle-fix-arriving-in-a-future-android-update/
sent from my sm-9005.

"Can't connect to camera" - Nexus 6 error with Lollipop 5.1

My Nexus 6 is unable to start the camera. The google camera app hangs when it starts and nothing shows up. Earlier the camera used to open but it lagged a bit when HDR was on. Now the camera isn't opening anymore. The other apps like Instagram that use the camera are also not able to open it. The app opens up and hangs, nothing shows up just black screen and sometimes the message "Can't connect to Camera" appears. This issue came after 5.1 and I also had buzz launcher installed once but then I removed it. The phone is less than 7 months old and I bought it online from Flipkart (Indian e-commerce site).
What I've tried:
Forced stop the app (Google Camera)
Cleared cache of the app
Booted in recovery mode and wiped cache partition
Factory reset the device
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working. Please help me with this, I paid a lot of money for this phone on my own and it feels really bad and annoying that the camera isn't functional anymore.
Thanks in advance.
roboy1000 said:
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working.
Click to expand...
Click to collapse
You could try a different camera app.
Camera FV-5.
Camera is a nightmare
Here's my issue with the camera:
I've been on lollipop for a while and I haven't had a problem with it, until the camera decided to take a vacation on me. When it comes to taking pictures, the phone crashes and an icon shows my battery is dead, this happens on a full to half life, so I'm not sure what it's trying to pull here. I've cleared and cleaned the phone, my last option is to reset, though I have a feeling this won't work, since I'll still need the latest android update, so I'm back to square one.
The latest issue Is when it comes to uploading pictures, the phone crashes with the same error sequence.
And the finally issue is the sound the device makes sometimes with the camera. Which is curious because I am careful but it looks like I'm having issues from different sources. I'd like to rule out the software side first.
For the time being, I've disabled the camera completely.
nothman said:
Here's my issue with the camera:
I've been on lollipop for a while and I haven't had a problem with it, until the camera decided to take a vacation on me. When it comes to taking pictures, the phone crashes and an icon shows my battery is dead, this happens on a full to half life, so I'm not sure what it's trying to pull here. I've cleared and cleaned the phone, my last option is to reset, though I have a feeling this won't work, since I'll still need the latest android update, so I'm back to square one.
The latest issue Is when it comes to uploading pictures, the phone crashes with the same error sequence.
And the finally issue is the sound the device makes sometimes with the camera. Which is curious because I am careful but it looks like I'm having issues from different sources. I'd like to rule out the software side first.
For the time being, I've disabled the camera completely.
Click to expand...
Click to collapse
update to android version 5.1.1?
roboy1000 said:
My Nexus 6 is unable to start the camera. The google camera app hangs when it starts and nothing shows up. Earlier the camera used to open but it lagged a bit when HDR was on. Now the camera isn't opening anymore. The other apps like Instagram that use the camera are also not able to open it. The app opens up and hangs, nothing shows up just black screen and sometimes the message "Can't connect to Camera" appears. This issue came after 5.1 and I also had buzz launcher installed once but then I removed it. The phone is less than 7 months old and I bought it online from Flipkart (Indian e-commerce site).
What I've tried:
Forced stop the app (Google Camera)
Cleared cache of the app
Booted in recovery mode and wiped cache partition
Factory reset the device
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working. Please help me with this, I paid a lot of money for this phone on my own and it feels really bad and annoying that the camera isn't functional anymore.
Thanks in advance.
Click to expand...
Click to collapse
From the Google product forums it looks like a failure of the camera app to close properly after use.
https://productforums.google.com/forum/m/#!category-topic/nexus/using-the-camera/aY0X1QiGuhY
Either by use of a 3rd party app that uses the camera or the flashlight. Also it seems that using face unlock can cause the issue.
That being said, and you've reset the device... Have you tried the camera right after the reset (without 3rd party apps)?
shel692 said:
From the Google product forums it looks like a failure of the camera app to close properly after use.
Either by use of a 3rd party app that uses the camera or the flashlight. Also it seems that using face unlock can cause the issue.
That being said, and you've reset the device... Have you tried the camera right after the reset (without 3rd party apps)?
Click to expand...
Click to collapse
Yes, I tried the camera just after the reset and it did not work. I think the OS should be responsible to handle the apps and how are they being closed. Google is not working upto the mark on this. I still need help
roboy1000 said:
Yes, I tried the camera just after the reset and it did not work. I think the OS should be responsible to handle the apps and how are they being closed. Google is not working upto the mark on this. I still need help
Click to expand...
Click to collapse
Sadly, it seems like you have 2 options, sucking it up and installing another camera or RMA the device.
I wish that wasn't the case for you, I'm disappointed too. I love this phone.
"Do not meddle with cats for they are subtle and will*piss on your keyboard"

Extreme lag when using camera, eventually leading to "could not open camera" error

Extreme lag when using camera, eventually leading to "could not open camera" error
I'm quoting this from Reddit because I am having the exact same problem:
"This randomly started happening about a month back. My front and back facing camera would lag intensely while I try to take a photo. When I move my phone around while using the stock camera app it would show everything in a frame by frame motion. When I go ahead and switch over to video mode the app freezes and then eventually crashes. This problem also happens in my Snapchat app. After either the camera app crashes or the Snapchat app crashes it causes extreme system lag and I can't use my phone for about 20-30 seconds. I have tried factory resetting my phone and it worked like normal for a few days and then the same problems started to occur. I have also tried clearing my cached data. Anyone else have this problem or know how to fix it?"
I'm on Chroma (4/5 build, 'stock' kernel, no xposed) and the person that posted this on reddit is completely stock.
Any help or insight would be greatly appreciated.
Thanks.
If it's happening on both a custom ROM and stock ROM, it's a hardware problem. Call Motorola.
The same happens to my nexus 6, under 6.0.1.
I don't think it's hardware: try using it on safe mode (when turning it off, push and hold the power off confirmation on screen). You'll notice that the lag in the camera app is completely gone. Any thoughts?
Safe mode certainly wouldn't hurt here, and it wouldn't be the first time I was wrong, and not the last either.
This only started happening with marshmallow for me. It was really noticeable too on Android N preview but it seems to have gotten better now. Idk, but I hope it will be fully fixed by the time N is officially out
I have this issue also, my camera app is kinda unusable, with all that lag and glitches, but it works awesome in safe mode... Did anyone found fix for this?
DUmb question...how do I get to "safe mode"?
I still have the problem with the latest Android N official ROM after flashing and clean install. Before I had the DP5 but unencrypted & it was a little bit better. Any solution / ideas?
Jep56 said:
DUmb question...how do I get to "safe mode"?
Click to expand...
Click to collapse
Hold the power off popup instead of just tapping it.

Pixel 4XL and Google Photos - Exteremly Sluggish

Google Photos VERY Slow On Pixel 4 XL 0 Replies 0 Upvotes
I’ve been having some poor performance out of my Pixel 4XL and Google Photos and I am not sure what is causing it.
There are several things going on…
· When taking a photo, there is a significant delay before you can see it in Google Photos.
· If I take a photo, the “processing” of it can take 10-30 seconds, more so on portrait mode and it will produce a black screen fore as many or longer seconds.
· If I take a screenshot and immediately try to open, it again, 10-30 second delay.
· Editing a photo or screen shot produces the same 10-30 delay.
· Bulk deleting photos can take a long time and leave little placeholders for the photos.
· Sometimes just going into Google Photos, it can leave placeholders for several moments of time.
Troubleshooting So Far
· Cleared cache and data.
o This resulted in taking Google Photos hours to recache my photos in the app.
· Safe Mode
o Loaded safe mode and cleared cache and data and then rebooted.
o Still took hours to recached.
o Performance improved for a while but then poor performance returned.
· Factory Reset
o Factory reset provided short term relief but problem returned.
· Different Pixel 4XL
o A second, new Pixel 4 XL resulted in the problem returning.
What could this be? I would think since this happened after factory reset and new phone that it is a Google Photos problem? Could it be another app doing this?
I do have a Note 10+ that I am going to give it a good run through to see if the problem is there too.
Really want to get this fixed as I prefer the Pixel.
Thanks…
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.
garak0410 said:
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.
Click to expand...
Click to collapse
Do a factory reset with a clean install. See how it runs before adding any 3rd party apps. If everything is good start adding them back a few at a time starting with your must have apps. It will take a little time but the problem app should show up.
UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.
garak0410 said:
UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.
Click to expand...
Click to collapse
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices
murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
OnePlusAim said:
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices
Click to expand...
Click to collapse
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.
garak0410 said:
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.
Click to expand...
Click to collapse
Before a reset try to use the phone in Safe mode i guess.
garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
100rabh7791 said:
Before a reset try to use the phone in Safe mode i guess.
Click to expand...
Click to collapse
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.
garak0410 said:
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.
Click to expand...
Click to collapse
Do you have slow internet?
100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up
garak0410 said:
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up
Click to expand...
Click to collapse
Okay! Do you have any beta apps installed? And what external apps do you use?
Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.
garak0410 said:
Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.
Click to expand...
Click to collapse
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.
100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
100rabh7791 said:
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.
Click to expand...
Click to collapse
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.
garak0410 said:
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.
Click to expand...
Click to collapse
You need to threaten them and ask for their supervisor and make a case like you are frustrated because of it due to lockdown and they need be quick on their response. It works

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