SPen on Backorder? - Samsung Galaxy Note 9 Questions & Answers

I am new to the Note 9. Up until this week, I had a Note 8 that I was happy with. However, my Note 8 had burn in on the screen, and since Verizon had no Note 8 devices in stock the gave me a Note 9. I love the 9 even better than the 8!
The only downside is that the phone came by itself: no charger, no headphones, and more importantly no SPen! I tried Verizon and Samsung directly, but neither has any of the ocean blue pens in stock. Has anyone had any luck with the ones from Amazon? With all the fakes out there, it is so hard to determine what is a genuine spen. I am thinking of taking a chance on one until they are back in stock. Thanks in advance for the advice!

Samsung US has' em ready to ship for $14.99:
https://www.samsung.com/us/mobile/m...replacement-s-pen--ocean-blue-ej-pn960blegus/
Same price at B&H Photo-Video,but it's back-ordered (pricing valid until 2/16/19):
https://www.bhphotovideo.com/c/prod...eplacement_s_pen.html/?ap=y&lsft=BI:514&smp=Y

KOLIOSIS said:
Samsung US has' em ready to ship for $14.99:
https://www.samsung.com/us/mobile/m...replacement-s-pen--ocean-blue-ej-pn960blegus/
Same price at B&H Photo-Video,but it's back-ordered (pricing valid until 2/16/19):
https://www.bhphotovideo.com/c/prod...eplacement_s_pen.html/?ap=y&lsft=BI:514&smp=Y
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Thanks! I just ordered one from Samsung. I swear when I checked earlier today they were out!

miked79928 said:
Thanks! I just ordered one from Samsung. I swear when I checked earlier today they were out!
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I tried to order one yesterday and the website didn't give me any options to buy online, it directed me to a Verizon store. I ordered from B&H and was gonna wait for it. Since the post above said they are available direct now with no wait, I canceled my B&H order and bought one from samsung.
Sent from my SM-N960U using Tapatalk

miked79928 said:
I am new to the Note 9. Up until this week, I had a Note 8 that I was happy with. However, my Note 8 had burn in on the screen, and since Verizon had no Note 8 devices in stock the gave me a Note 9. I love the 9 even better than the 8!
The only downside is that the phone came by itself: no charger, no headphones, and more importantly no SPen! I tried Verizon and Samsung directly, but neither has any of the ocean blue pens in stock. Has anyone had any luck with the ones from Amazon? With all the fakes out there, it is so hard to determine what is a genuine spen. I am thinking of taking a chance on one until they are back in stock. Thanks in advance for the advice!
Click to expand...
Click to collapse
Wait, Verizon gave you a Note 9 with no box? No charger and no S-Pen? How is that possible? Did they just find one outside of a box and hand it over, or something? Even a refurb would have a charger but to not come with an S-Pen. That sounds pretty shady.

roaduardo said:
Wait, Verizon gave you a Note 9 with no box? No charger and no S-Pen? How is that possible? Did they just find one outside of a box and hand it over, or something? Even a refurb would have a charger but to not come with an S-Pen. That sounds pretty shady.
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That is what I thought as well. However, after speaking with the customer service team they said it was the same as a warranty replacement. Since they replaced my note 8, they said the Note 9 was not supposed to come with any accessories (charger, earbuds, and spen). I have been trying to argue with them since Tuesday to get it made right.

miked79928 said:
That is what I thought as well. However, after speaking with the customer service team they said it was the same as a warranty replacement. Since they replaced my note 8, they said the Note 9 was not supposed to come with any accessories (charger, earbuds, and spen). I have been trying to argue with them since Tuesday to get it made right.
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Click to collapse
What a BS answer from them. The S-Pen is a vital part of the Note device. It's built into the damn phone. Wow... Yet another example of what a ****e service provider Verizon is. Even when I was with Sprint they never pulled that crap with me, and T-Mobile? Forget about it, they're the best with this kind of thing. I hope you can find a way to leave them for someone better.

roaduardo said:
What a BS answer from them. The S-Pen is a vital part of the Note device. It's built into the damn phone. Wow... Yet another example of what a ****e service provider Verizon is. Even when I was with Sprint they never pulled that crap with me, and T-Mobile? Forget about it, they're the best with this kind of thing. I hope you can find a way to leave them for someone better.
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The guy gets a "free" upgrade to a note 9 , who cares if it didn't come with an S-Pen. Damn millennials.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
The guy gets a "free" upgrade to a note 9 , who cares if it didn't come with an S-Pen. Damn millennials.
Sent from my SM-N960U1 using Tapatalk
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Is this satire?

roaduardo said:
Is this satire?
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Somewhat.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Somewhat.
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
Careful with the labels. It's cheap and you never know who you're addressing. It be like calling a 10-year Navy combat vet (disabled) a self-absorbed millennial and that would be just silly, woudln't it? All the best.

I'm no vet and my feelings would have been hurt just as much.
"I am not an animal !"
:cyclops:
---------- Post added at 04:55 PM ---------- Previous post was at 04:54 PM ----------
bober10113 said:
I'm no vet and my feelings would have been hurt just as much.
"I am not an animal !"
:cyclops:
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oh right now I remember, i have no feelings since this is the internet. the watering hole of A holes lol

roaduardo said:
Careful with the labels. It's cheap and you never know who you're addressing. It be like calling a 10-year Navy combat vet (disabled) a self-absorbed millennial and that would be just silly, woudln't it? All the best.
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So are you a disabled 10-year Navy combat veteran? Or any combination of those titles?

Mr. Orange 645 said:
So are you a disabled 10-year Navy combat veteran? Or any combination of those titles?
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2002-2012

roaduardo said:
2002-2012
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Thank you for your service, Sir!!

Limeybastard said:
The guy gets a "free" upgrade to a note 9 , who cares if it didn't come with an S-Pen. Damn millennials.
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Click to collapse
Lmao! Trust me, as a non-millenial it pained me to even ask for the pen!
On a good note, I received the pen yesterday and this phone is amazing with it! I have had the Note series since the 3 and I always felt like subsequent units made little to no improvements over their predecessors, until now. I can certainly feel the difference in this phone and the pen is icing on the cake!

miked79928 said:
Lmao! Trust me, as a non-millenial it pained me to even ask for the pen!
On a good note, I received the pen yesterday and this phone is amazing with it! I have had the Note series since the 3 and I always felt like subsequent units made little to no improvements over their predecessors, until now. I can certainly feel the difference in this phone and the pen is icing on the cake!
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Click to collapse
Glad you were able to take delivery w/o having to wait too long & at a relatively inexpensive cost. :good:
As for the sentiments surrounding the S-Pen,it shouldn't have pained you a bit to ask for it.
It's not as if the S-Pen is a universal accessory akin to a cord/charger adapter/earbuds/etc......... it's the defining element of what the Note series is.
Excluding it also leaves the phone at greater risk to foreign material/water intrusion.
VZW pulled a D*** move by not including it w/your warranty exchange.

KOLIOSIS said:
Glad you were able to take delivery w/o having to wait too long & at a relatively inexpensive cost. :good:
As for the sentiments surrounding the S-Pen,it shouldn't have pained you a bit to ask for it.
It's not as if the S-Pen is a universal accessory akin to a cord/charger adapter/earbuds/etc......... it's the defining element of what the Note series IS.
VZW pulled a D*** move by not including it w/your warranty exchange.
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Click to collapse
I certainly agree! On the upside, I received a brand new Note 9 for essentially the cost of the spen. I am still considering it a win!

KOLIOSIS said:
Glad you were able to take delivery w/o having to wait too long & at a relatively inexpensive cost. :good:
As for the sentiments surrounding the S-Pen,it shouldn't have pained you a bit to ask for it.
It's not as if the S-Pen is a universal accessory akin to a cord/charger adapter/earbuds/etc......... it's the defining element of what the Note series is.
Excluding it also leaves the phone at greater risk to foreign material/water intrusion.
VZW pulled a D*** move by not including it w/your warranty exchange.
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Click to collapse
I'm not sure it's a **** move. They probably have certain units set aside for warranty replacement. Typically you'd be exchanging one Note 9 for another and would've kept all your accessories, including the S-Pen. I agree it's a necessary accessory, but the OP could have technically kept his Note 8 S-Pen and used it until the new S-Pen came in. It fits in the slot and works, just not the new Bluetooth features.
Not saying it didn't SUCK to have to go buy an S-Pen and wait, I just don't think Verizon was like, "Hey, let's screw this guy over and keep his S-Pen *maniacal laugh*"
miked79928 said:
I certainly agree! On the upside, I received a brand new Note 9 for essentially the cost of the spen. I am still considering it a win!
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Click to collapse
Definitely a win!! When the S-Pen went on sale for $15 I snagged one just as a backup in case I lose/break mine. I actually had enough Samsung rewards points from using Samsung Pay that it only cost me $0.93 after tax and free shipping. And they still sent it via 2-day priority mail.

Mr. Orange 645 said:
Definitely a win!! When the S-Pen went on sale for $15 I snagged one just as a backup in case I lose/break mine. I actually had enough Samsung rewards points from using Samsung Pay that it only cost me $0.93 after tax and free shipping. And they still sent it via 2-day priority mail.
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Click to collapse
I agree with everything you said! I was hopeful I would get one new in the box, but I figured I would get the warranty replacement.
I also grabbed 2 spens! I also grabbed the stock quick charger for $15 and some new headphones from Amazonso now I essentially everything new that would have come in the box!

Related

Where to buy?

Interested in this phone. Any idea where to buy an unlocked one? I am in US.
I normally don't troll but this is hard. Ya got to help out a little, where do you live, what model you want, etc etc
From the Beast : Galaxy Note
truelies1 said:
Interested in this phone. Any idea where to buy an unlocked one?
Click to expand...
Click to collapse
At a store?
Sent from my GT-P6210 using Tapatalk
Well its the Galaxy Note forum so I presume thats what you want. I presume by the lack of information you are in the USA?. Is this correct?
Google is your friend
Try nydepot
From the Beast : Galaxy Note
seepage said:
Well its the Galaxy Note forum so I presume thats what you want. I presume by the lack of information you are in the USA?. Is this correct?
Click to expand...
Click to collapse
Yes I want note and in US
sprintuser1977 said:
Try nydepot
From the Beast : Galaxy Note
Click to expand...
Click to collapse
Nydepot.com not work, store closed?
Amazon works
Sent from my GT-P6210 using Tapatalk
OK, here you go:
http://www.integrontech.com
Got mine there. Free shipping, quick, no hassle, communication was great
From the Beast : Galaxy Note
Negri Electronics if you what a White or Blue or Black International Unlocked Note.
Anywhere to get for $500 or less?
Unlocked, want to run on T-Mobile
Moved To Q&A​
All questions in the Q&A section please!​
Yep, agree with the mod, one of the things that makes the xda so successful is the ORDER.
Back to the topic, if you don't mind paying extra dollars, go Amazon. They have the top-notch customer service, which took care of my return of previous unsuccessful purchase of mobile phones and a lot of other stuff. Specifically, this seller called "global mobile" is my recommendation.
I had the same question as you did, because I wanted the phone to come completely sealed in the box, and from Europe. So I tried my luck: I bought one for my buddy, not from global mobiles, and the packaging was partially crap, as it's obviously been opened and looks like it came from Latin America. Then I bought a white one for my girlfriend, from global mobile, and it was well packaged and factory sealed, which was the most important thing to me. Also, it came from Germany, so OTA upgrades are good.
At the time, this seller only had white version, so I talked to them thru email, and was informed that their next batch of black (or dark blue actually) would come at xxxx date. I waited and ordered, and it came in yesterday. Right, it's the same kind of goodie my girlfriend got. So I would definitely recommend this seller with my own experience. They said they are some kind of verified importer and they are headquartered in Germany, so their shipments only get rare and random inspection by custom, which is why most of their phones come factory sealed. I'm not sure if any seller mentioned above provide this kind of service/product, but at least I know this seller does.
Be noted though, since it's sealed and comes from Europe, the charger is obviously different, but they do provide a plug converter in the "outer" packaging, and included a nice note about selecting the right language (English) because the first thing you'll see when you turn on the phone is in German, which I liked :thumb up: Also, you can buy OEM samsung charger U.S. version cheap from Amazon.
Hope this helps, and nope, I'm not in any way affiliated with this seller, so don't take my complimentary as some sort of advertising.
How is the quality of convert they gave you? Normally I don't like a converter, it make the charger urgely. Do you have a link for they store?
Sure, here it is. Honestly, converter that it came with is ugly, but I also had no intent to use it at all.
I simply bought two of these to use at home (i like to reach a charger of my device easily w/o carrying them around)
I just thought the included converter could at least show that they were a thoughtful seller. Oh well, meticulous Germans as we knew it
cswithxda said:
Sure, here it is. Honestly, converter that it came with is ugly, but I also had no intent to use it at all.
I simply bought two of these to use at home (i like to reach a charger of my device easily w/o carrying them around)
I just thought the included converter could at least show that they were a thoughtful seller. Oh well, meticulous Germans as we knew it
Click to expand...
Click to collapse
Do you have they email? After they changed to "ship by amazon", I can't contact them.

Does anyone have them in stock?

Went to local AT&T store for Note 3 + Gear. Got the Note, but the store didn't have any watches.
When I left, I called the one closer to work - they got some today but already sold out. Guess I picked the wrong store. I spend a while calling AT&T & T-Mobile stores around - nada. Even tried BB & RS - no luck there. Tried T-Mobile online, also all sold out.
Is this a real bad roll out, or is someone hoarding all the watches?
polstein said:
Went to local AT&T store for Note 3 + Gear. Got the Note, but the store didn't have any watches.
When I left, I called the one closer to work - they got some today but already sold out. Guess I picked the wrong store. I spend a while calling AT&T & T-Mobile stores around - nada. Even tried BB & RS - no luck there. Tried T-Mobile online, also all sold out.
Is this a real bad roll out, or is someone hoarding all the watches?
Click to expand...
Click to collapse
Definetly hoarders!!
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
TeamPowerstroke said:
Definetly hoarders!!
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
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Best buy in the Samsung section. They had mocha and black. Loving the gear!
mhoepfin said:
Best buy in the Samsung section. They had mocha and black. Loving the gear!
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Click to collapse
I got the black one. Just can't use it because USPS doesn't want to deliver my N3
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Tmo has oatmeal available
Bad Roll out. But Samsung always has these , I wonder if there was any hesitation on Sammys part given the atrocious reviews some people had.
It seemed like people were downright offended by this product.
The only one I have ever seen is the one I own. Never set eyes on one in a store etc? Note 3, yes, the Gear not a whiff? No idea why? Without the Note 3 the Gear is useless at present? Some very odd marketing with Samsung. This is nothing new in this country for this company though.
---------- Post added at 08:41 PM ---------- Previous post was at 08:38 PM ----------
xManMythLegend said:
Bad Roll out. But Samsung always has these , I wonder if there was any hesitation on Sammys part given the atrocious reviews some people had.
It seemed like people were downright offended by this product.
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Cant see Samsung offending too many customers as trying to get the Gear is near impossible at present?
Ryland Johnson said:
The only one I have ever seen is the one I own. Never set eyes on one in a store etc? Note 3, yes, the Gear not a whiff? No idea why? Without the Note 3 the Gear is useless at present? Some very odd marketing with Samsung. This is nothing new in this country for this company though.
---------- Post added at 08:41 PM ---------- Previous post was at 08:38 PM ----------
Cant see Samsung offending too many customers as trying to get the Gear is near impossible at present?
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Click to collapse
Samsung is being weird.
I think reviewers online and many potential customers were offended by the price. When it was discovered that the notifications were useless for anything other than Messaging/Email sites and there comments were full of bashing. For $300 people expected alot more....or maybe Samsung is getting backlash from iPhone fanboys ??
I dont know but people are bashing the Gear and its price tag everywhere.
Honestly if this was 150$-200$ OR if it worked the way people thought...reviews would be a little better.
xManMythLegend said:
Samsung is being weird.
I think reviewers online and many potential customers were offended by the price. When it was discovered that the notifications were useless for anything other than Messaging/Email sites and there comments were full of bashing. For $300 people expected alot more....or maybe Samsung is getting backlash from iPhone fanboys ??
I dont know but people are bashing the Gear and its price tag everywhere.
Honestly if this was 150$-200$ OR if it worked the way people thought...reviews would be a little better.
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Click to collapse
If you compare what is on the market at present the Samsung is head and shoulders above the rest in terms of technology, functionality and software. I have said this many times and will write it again IF its fact the gear has a sapphire crystal that would well justify the price. You don't find sapphire crystals on watches costing 300.00€
I have niggles about the gear as well BUT would not dream of purchasing the Sony branded watches nor the others and I collect watches.
The Gear can make and receive calls and sms's that is a major selling point. If I can manage to get S-voice working wi fi free (the manual says it only needs blue tooth) I would be more satisfied as driving the car one need not takes ones eyes of the road to make nor receive calls My doubts lie in other areas like the strap and clasp. having written that there are no better in that regard either?
New technology is always expensive. Wait for the iWatch that will bring iTears to ones eyes. One other point, the price will have dropped like a stone within a few months in any case.
in the UK the galaxy gear is £300
300 British Pound Sterling equals
482.01 US Dollar
if its 300 us dollar now that cheap, bloody uk always more
Best buy Conway Arkansas
Best buy in Conway Arkansas has the gear. Only in gray. Love this watch. Best Buy also honored t mobiles 25% off coupon. Got it for $260.......
in the UK the galaxy gear is £300
300 British Pound Sterling equals
482.01 US Dollar
if its 300 us dollar now that cheap, bloody uk always more
After way too much digging, I finally found one. Best Buy has some little cell stores in the area, but they showed on BB's store search (click item & search stores to see who has it).
At the store, they told me they got 5 the night before & sold 1 before mine. (They got 3 black, 2 white)
Why this little store had them when the full BB's had no clue what I was talking about... I have no idea.
I got mine for 225 amd couldn't be happier. Too bad I have to wait for the note 3 but it works fine with my s 4 just wish I didnt have to go back to this phone. Im gonna see if I download all the samsung stuff on an htc one with stock android if it will work which I highly doubt it will.
This Samsung launch was rather smooth compared to the Apple launch.
My store got one Gear in and it sold fairly quickly. Pretty impressive device.
Just picked a Mocha-colored unit from the local Ann Arbor, MI Bestbuy store. I haven't worn a watch in years and now am wearing one because of Gear! I don't know why some people don't think this watch is nice looking. It looks just fine to me, definitely having the quality and stylish look.
I'm trying it out right now but so far, so good.
cruckus said:
I got mine for 225 amd couldn't be happier. Too bad I have to wait for the note 3 but it works fine with my s 4 just wish I didnt have to go back to this phone. Im gonna see if I download all the samsung stuff on an htc one with stock android if it will work which I highly doubt it will.
Click to expand...
Click to collapse
where from and how did u get discount
Sent from my SM-N9005 using Tapatalk 2
T-Mobile website... Enter promo code fallfun30 for 30% off. With tax and shipping it comes to around $230
Sent from my SCH-I605 using Tapatalk 2
koreankabachy said:
T-Mobile website... Enter promo code fallfun30 for 30% off. With tax and shipping it comes to around $230
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Anyone actually get the discount? Tmo keeps canceling transaction because of CC issues but I've had 3 people try .
Sent from my SM-N900T using Tapatalk 2

Anyone Else Have Peeling Paint?

So, I have an Exonys Note 8, purchased through Optus in Australia. Never dropped it, kept in a case, etc etc.
Yesterday, I noticed that the black paint is peeling around the bottom left antenna.
Anyone else have this issue, or am I just lucky?
KadouKitsune said:
So, I have an Exonys Note 8, purchased through Optus in Australia. Never dropped it, kept in a case, etc etc.
Yesterday, I noticed that the black paint is peeling around the bottom left antenna.
Anyone else have this issue, or am I just lucky?
Click to expand...
Click to collapse
Yep, mines peeling all around the frame area .
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Yep, mines peeling all around the frame area .
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Not impressed with this, or Samsung AU telling me I have to mail my phone in. This is supposed to be a flagship device, and they can't even paint it properly?
Think I might have to get an airbrush kit and fix the problem.
How bad is yours? I only have an area about 3mm in size so far.
Sent from my SM-N950F using Tapatalk
KadouKitsune said:
Not impressed with this, or Samsung AU telling me I have to mail my phone in. This is supposed to be a flagship device, and they can't even paint it properly?
Think I might have to get an airbrush kit and fix the problem.
How bad is yours? I only have an area about 3mm in size so far.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Yeah I agree.. trash low quality paint work.
Sent from my SM-N950U using Tapatalk
Pic?
Someone should peal it all away and have a chrome and black note 8
Yes, on my Fingerprint Reader.
I baby my devices, otterboxes, clips, and screen protectors, and am very disappointed in this.
Waiting to hear back from Samsung but my expectations are low.
A_H_E said:
Yes, on my Fingerprint Reader.
I baby my devices, otterboxes, clips, and screen protectors, and am very disappointed in this.
Waiting to hear back from Samsung but my expectations are low.
Click to expand...
Click to collapse
I sent them a very unpleasant email after a horrid experience with their live chat.
In Adelaide, they have a 'service centre' that DOESN'T SERVICE ANYTHING!
So they wanted me to take my phone there and let them send it off, and get a loaner either from my carrier or the service centre, and they will 'try to have my phone back within three days, but it could take up to two weeks for examination'.
I let them have it over that. I am in the process of starting a business. Getting a loaner means HOURS of time to migrate everything to the temp phone, then hours more to get it back on the Note. (Aussie internet sucks)
That's unacceptable for a $1,500 flagship device, especially in less than a month and while they are trying to rebuild their reputation after the Note 7 fiasco.
So now I get to see how they reply as well, which should be fun because I was absolutely vicious in my email.
Sent from my Voldemort's Third Nipple using Tapatalk
Man, their phone and live chat support is just horrible. HORRIBLE.
Funny, in contrast, how their Sales Support goes the distance when you need something
I wish you the best of luck. Worse case, could always go the Twitter route and see how they respond publicly.
KadouKitsune said:
So, I have an Exonys Note 8, purchased through Optus in Australia. Never dropped it, kept in a case, etc etc.
Yesterday, I noticed that the black paint is peeling around the bottom left antenna.
Anyone else have this issue, or am I just lucky?
Click to expand...
Click to collapse
Sounds like a nightmare.
Never heard of this situation before with the coating coming away from the frame. Sounds very odd and certainly you MUST continue to hold Samsung responsible.
I cannot understand Samsung period. After what we went though last year one would think that if we buy a lemon Samsung would jump through hoops to rectify a customers situation? Nope, not good old Samsung.
It greatly concerns me as should this sort of thing happen to me I cannot afford to just let it go and purchase another mobile. I know from bitter experience with Samsung in this country, Southern Europe, that Samsung after sales doesn't exist. All sales work-distribution is left to a third party and to be blunt they don't give a shoot, literally!
I have, for the first time ever, insured this mobile with the outlet. If mine develop's a similar situation I will place an insurance claim.
I am informed by my outlet that these problems don't exist with the Chinese brads of mobile as they deal direct with the outlets with zero sub contractors involved. Samsung should take Note from that!
I am getting to the point with Samsung that if I didn't need that S-pen I would not purchase this brand again. I am still waiting for my bloody DEX that was pre-ordered TWO months ago! I hope Microsoft introduce their smartphone ASAP, it comes with a pen.
Back to you. Do you have any sort of consumer agencies in your country? If you do make a formal complaint with them. This country has a government backed consumer association that is as useful as boobs to a nun. Basically you would be stuffed here, hope that's not the case with you. Let us now how things progress. :highfive:
Ryland
KadouKitsune said:
I sent them a very unpleasant email after a horrid experience with their live chat.
In Adelaide, they have a 'service centre' that DOESN'T SERVICE ANYTHING!
So they wanted me to take my phone there and let them send it off, and get a loaner either from my carrier or the service centre, and they will 'try to have my phone back within three days, but it could take up to two weeks for examination'.
I let them have it over that. I am in the process of starting a business. Getting a loaner means HOURS of time to migrate everything to the temp phone, then hours more to get it back on the Note. (Aussie internet sucks)
That's unacceptable for a $1,500 flagship device, especially in less than a month and while they are trying to rebuild their reputation after the Note 7 fiasco.
So now I get to see how they reply as well, which should be fun because I was absolutely vicious in my email.
Sent from my Voldemort's Third Nipple using Tapatalk
Click to expand...
Click to collapse
You'd think with the amount of money they generate , they could at least ask you to at min stop by a Samsung center and let a rep look at your phone then if he or she couldn't remedy the issue , then the rep would replace it on the spot!
Sent from my SM-N950U using Tapatalk
Ryland Johnson said:
Sounds like a nightmare.
Never heard of this situation before with the coating coming away from the frame. Sounds very odd and certainly you MUST continue to hold Samsung responsible.
I cannot understand Samsung period. After what we went though last year one would think that if we buy a lemon Samsung would jump through hoops to rectify a customers situation? Nope, not good old Samsung.
It greatly concerns me as should this sort of thing happen to me I cannot afford to just let it go and purchase another mobile. I know from bitter experience with Samsung in this country, Southern Europe, that Samsung after sales doesn't exist. All sales work-distribution is left to a third party and to be blunt they don't give a shoot, literally!
I have, for the first time ever, insured this mobile with the outlet. If mine develop's a similar situation I will place an insurance claim.
I am informed by my outlet that these problems don't exist with the Chinese brads of mobile as they deal direct with the outlets with zero sub contractors involved. Samsung should take Note from that!
I am getting to the point with Samsung that if I didn't need that S-pen I would not purchase this brand again. I am still waiting for my bloody DEX that was pre-ordered TWO months ago! I hope Microsoft introduce their smartphone ASAP, it comes with a pen.
Back to you. Do you have any sort of consumer agencies in your country? If you do make a formal complaint with them. This country has a government backed consumer association that is as useful as boobs to a nun. Basically you would be stuffed here, hope that's not the case with you. Let us now how things progress. :highfive:
Ryland
Click to expand...
Click to collapse
We do have an ombudsman's office, but I am giving Samsung the opportunity to fix this before going that route.
If I have to go through the Ombudsman, they can pay my contract out so I can get a new phone.
Sent from my Voldemort's Third Nipple using Tapatalk
Limeybastard said:
You'd think with the amount of money they generate , they could at least ask you to at min stop by a Samsung center and let a rep look at your phone then if he or she couldn't remedy the issue , then the rep would replace it on the spot!
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
That would require them actually having one in Adelaide.
Sent from my Voldemort's Third Nipple using Tapatalk
Ryland Johnson said:
Sounds like a nightmare.
Never heard of this situation before with the coating coming away from the frame. Sounds very odd and certainly you MUST continue to hold Samsung responsible.
I cannot understand Samsung period. After what we went though last year one would think that if we buy a lemon Samsung would jump through hoops to rectify a customers situation? Nope, not good old Samsung.
It greatly concerns me as should this sort of thing happen to me I cannot afford to just let it go and purchase another mobile. I know from bitter experience with Samsung in this country, Southern Europe, that Samsung after sales doesn't exist. All sales work-distribution is left to a third party and to be blunt they don't give a shoot, literally!
I have, for the first time ever, insured this mobile with the outlet. If mine develop's a similar situation I will place an insurance claim.
I am informed by my outlet that these problems don't exist with the Chinese brads of mobile as they deal direct with the outlets with zero sub contractors involved. Samsung should take Note from that!
I am getting to the point with Samsung that if I didn't need that S-pen I would not purchase this brand again. I am still waiting for my bloody DEX that was pre-ordered TWO months ago! I hope Microsoft introduce their smartphone ASAP, it comes with a pen.
Back to you. Do you have any sort of consumer agencies in your country? If you do make a formal complaint with them. This country has a government backed consumer association that is as useful as boobs to a nun. Basically you would be stuffed here, hope that's not the case with you. Let us now how things progress. :highfive:
Ryland
Click to expand...
Click to collapse
Pretty sad state of affairs that you need to make an insurance claim on a potential manufacturers defect .
Sent from my SM-N950U using Tapatalk
---------- Post added at 11:44 AM ---------- Previous post was at 11:43 AM ----------
KadouKitsune said:
That would require them actually having one in Adelaide.
Sent from my Voldemort's Third Nipple using Tapatalk
Click to expand...
Click to collapse
Or over the phone. You get my point, stop busting my chops
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Pretty sad state of affairs that you need to make an insurance claim on a potential manufacturers defect .
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Agreed, one hundred percent.
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KadouKitsune said:
We do have an ombudsman's office, but I am giving Samsung the opportunity to fix this before going that route.
If I have to go through the Ombudsman, they can pay my contract out so I can get a new phone.
Sent from my Voldemort's Third Nipple using Tapatalk
Click to expand...
Click to collapse
As the mobile will have to be replaced why are Samsung causing a storm in a tea cup? Such a manufacturing problem can't be repaired.
I would initiate the process through your Ombudsman now and save the hassle with Samsung after sales. I do feel for you with this situation. Its not the problem its how Samsung don't rectify it. Lemons are part and parcel of the production process and when one crops up why oh why do Samsung make such a song and dance over it? It appears Samsung world wide have this after sales reputation. Very poor show indeed.
Ryland :good:
---------- Post added at 04:52 PM ---------- Previous post was at 04:48 PM ----------
Limeybastard said:
You'd think with the amount of money they generate , they could at least ask you to at min stop by a Samsung center and let a rep look at your phone then if he or she couldn't remedy the issue , then the rep would replace it on the spot!
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
:laugh::laugh::laugh::laugh::laugh: Thats much to much to expect with this brand. You are talking logic where non exists in practice. Appalling after sales.
How are you doing?
Ryland
Ryland Johnson said:
As the mobile will have to be replaced why are Samsung causing a storm in a tea cup? Such a manufacturing problem can't be repaired.
I would initiate the process through your Ombudsman now and save the hassle with Samsung after sales. I do feel for you with this situation. Its not the problem its how Samsung don't rectify it. Lemons are part and parcel of the production process and when one crops up why oh why do Samsung make such a song and dance over it? It appears Samsung world wide have this after sales reputation. Very poor show indeed.
Ryland :good:
---------- Post added at 04:52 PM ---------- Previous post was at 04:48 PM ----------
[emoji23][emoji23][emoji23][emoji23][emoji23] Thats much to much to expect with this brand. You are talking logic where non exists in practice. Appalling after sales.
How are you doing?
Ryland
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Click to collapse
I'm no Apple fan boy, but least their stores provide this type of service.
Makes me wonder about the Note 7 debacle, perhaps it was Buddhist Karma at the time ?
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I'm no Apple fan boy, but least their stores provide this type of service.
Makes me wonder about the Note 7 debacle, perhaps it was Buddhist Karma at the time ?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
True. It's the only thing that I like about the iPhone. Their post sales service is great. I don't use iPhones, but everything else in my life is Apple. Whenever I have a problem with one of my computers or iPads, I just run down the street to the Apple store and they take care of it. It's the only reason that I've ever considered getting an iPhone over something else. In the end, I just get insurance from my carrier and hope that nothing goes wrong. I am assuming that my carrier would not cover "cosmetic" issues like peeling paint.
usmaak said:
True. It's the only thing that I like about the iPhone. Their post sales service is great. I don't use iPhones, but everything else in my life is Apple. Whenever I have a problem with one of my computers or iPads, I just run down the street to the Apple store and they take care of it. It's the only reason that I've ever considered getting an iPhone over something else. In the end, I just get insurance from my carrier and hope that nothing goes wrong. I am assuming that my carrier would not cover "cosmetic" issues like peeling paint.
Click to expand...
Click to collapse
Yeah , I'm on the same page with you on this one also. My last iPhone was a 4s back in the days. Service was great.
A testament of a good company is their after sales service. With Samsung , it appears to be non existent. It will eventually bite them in the back.
Sent from my SM-N950U using Tapatalk
I'm lucky too same area as you got and just happened today. I'm bought it from Optus on pre-order.

Note 8 Download Mode

I purchased a T-Mobile Note 8 SM-N950 Android version 7.0 & want to use it for Verizon. I've been trying to flash the verizon firmware onto this note 8 but when i try to go into download mode this happens:
https://streamable.com/1h7xs
Don't know what to do from here... I've watched videos on going into download mode in the note 8 and no one seems to be having this issue.
Oh man.. Note8 is 7.1.1 btw.
And judging by that huge bottom bezel and MTK testing menu...
You bought a fake Note8..
I'm so sorry..
DejoN10 said:
I purchased a T-Mobile Note 8 SM-N950 Android version 7.0 & want to use it for Verizon. I've been trying to flash the verizon firmware onto this note 8 but when i try to go into download mode this happens:
https://streamable.com/1h7xs
Don't know what to do from here... I've watched videos on going into download mode in the note 8 and no one seems to be having this issue.
Click to expand...
Click to collapse
It's fake man
Try get your money back and contact seller.
The first clue should have been the bezels, the second clue note 8 come with 7.1.1, sorry for you
How much did you pay for it ? Craig's list?
Sent from my SM-N950U using Tapatalk
....
Limeybastard said:
How much did you pay for it ? Craig's list?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Yep, $300. I had an iPhone for a while now and decided to switch back to android. I should've done my research. It says "SM-N930P" on the back of the phone.
DejoN10 said:
Yep, $300. I had an iPhone for a while now and decided to switch back to android. I should've done my research. It says "SM-N930P" on the back of the phone.
Click to expand...
Click to collapse
Currently putting a kidney up for sale to buy the iPhone X lol...
DejoN10 said:
Currently putting a kidney up for sale to buy the iPhone X lol...
Click to expand...
Click to collapse
How much for the kidney? You can use "swappa" to sell it .
You bought a fake note7.
DejoN10 said:
Yep, $300. I had an iPhone for a while now and decided to switch back to android. I should've done my research. It says "SM-N930P" on the back of the phone.
Click to expand...
Click to collapse
A Note 8 selling for $300 didn't ring red flags to you? You won't find anywhere that cheap right now a legit one. If it sounds to good to be true, it probably is.
Craigslist? Oh your screwed on getting money back. There's fishy people on there. Stay away from craigslist.
FB, Offerup, Letgo, ebay, etc way better. Some knock offs can go for a decent amount. See how much your fake one going for. Post online and let people know its fake. Might be able to get a decent amount of your money back. Seller should of told you regardless.
I’ve accepted my loss lol, I was too naive. I figured if anything someone was going to straight up rob me, not sell me a fake phone. I saw a few of them selling between 300-400, they were all probably scams. It sells for like $90. This knockoff can be used on T-Mobiles network? Might just donate it to someone.
DejoN10 said:
I’ve accepted my loss lol, I was too naive. I figured if anything someone was going to straight up rob me, not sell me a fake phone. I saw a few of them selling between 300-400, they were all probably scams. It sells for like $90. This knockoff can be used on T-Mobiles network? Might just donate it to someone.
Click to expand...
Click to collapse
Oh well, onwards and upwards. Just put it behind you as I'm sure your already sure you already have. Good luck.
Sent from my SM-N950U using Tapatalk
DejoN10 said:
I’ve accepted my loss lol, I was too naive. I figured if anything someone was going to straight up rob me, not sell me a fake phone. I saw a few of them selling between 300-400, they were all probably scams. It sells for like $90. This knockoff can be used on T-Mobiles network? Might just donate it to someone.
Click to expand...
Click to collapse
Don't trust people ever online that you don't know. There's always wolfs out there. Don't be a sheep. Be smart. I literally put in my mind everybody is a thief. Although I would love for someone to try to rob me with force. I will help them to hell with my glock 45.
Once again stay far away from craigslist. Yeah donate it to women batter shelter. Claim on your taxes.
I can't tell you how many times I've heard bad things about craigslist. Fake money, robbery, broke products, fake stuff, scams, etc. That site full of scum bags. Delete app and never use again use.
Nick216ohio said:
Don't trust people ever online that you don't know. There's always wolfs out there. Don't be a sheep. Be smart. I literally put in my mind everybody is a thief. Although I would love for someone to try to rob me with force. I will help them to hell with my glock 45.
Once again stay far away from craigslist. Yeah donate it to women batter shelter. Claim on your taxes.
I can't tell you how many times I've heard bad things about craigslist. Fake money, robbery, broke products, fake stuff, scams, etc. That site full of scum bags. Delete app and never use again use.
Click to expand...
Click to collapse
I got G22 RTF 2 , but wouldn't use it over a phone
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I got G22 RTF 2 , but wouldn't use it over a phone
Click to expand...
Click to collapse
Nice 40. Cal. You can't go wrong with glock. Such a great gun. Definitely most reliable semi pistol hands down.

Note 9 United States Thread (Rumours, pricing and order updates for all carriers)

Hey all its that time of year again where we get all excited about the new note phone here in the greater United States.
Feel free to post All US based news and preorder Info etc.
Are you jumping on board, which phone are you coming from what features made you switch or upgrade.
For myself I have had nearly every note since the first one. I currently have the 8.
Here's hoping the ninth edition is something special
$1,250 for the 8GB version. That is rough, man. IDK that I'll do that.
It's a no for me.
Semantics said:
I'm really pissed the US isn't getting black. I don't get understand only 2 colors.
Click to expand...
Click to collapse
I agree ... but plan on putting a case on it anyway ... i know they are supposed to be selling S-Pens so hopefully wont be stuck with a yellow high lighter for too long
Anybody know why they don't have the Black, or Copper color for preorder?
Sent from my SM-N950U1 using Tapatalk
Semantics said:
I'm really pissed the US isn't getting black. I don't get understand only 2 colors.
Click to expand...
Click to collapse
you can put a case on!
Akrifay said:
I agree ... but plan on putting a case on it anyway ... i know they are supposed to be selling S-Pens so hopefully wont be stuck with a yellow high lighter for too long
Click to expand...
Click to collapse
dallasmanic said:
you can put a case on!
Click to expand...
Click to collapse
That's the other issue. I don't want to have to buy an S-Pen, because I don't want to be writing with the banana in the phone. I do use cases, but I use clear slim cases, and I don't want a ridiculous blue or purple phone.
Just completed my order with TMo 81 dollars with JOD
I called and the rep first told me it wasn't eligible for JOD then tells me it's $280. Have you had your account for more than 3 years?
TPR300C said:
I called and the rep first told me it wasn't eligible for JOD then tells me it's $280. Have you had your account for more than 3 years?
Click to expand...
Click to collapse
Yes, she said she was able to give me that price bc of my long standing account. I was like it should of been bc of JOD bc that's the reason we it.
Just got off the phone with 2 reps that aren't even willing to pull up my account when I mention JOD. Both first tell that it's not eligible for JOD then tell me it's $280 what even pulling my account up. I'll just call tomorrow. Hopefully I can speak with someone who knows what's going on. Thanks for the response.
Here is a ss
Kinda surprised they are not offering the 512gb micro so card as a gift. Dont need the headphones. Also curious about color choice. I might play the wait and see game. I really like the 512gb model, and blue reminds me of both my note 7's . I will get the unlocked version tho, best thing I ever did with the note 8 was going unlocked.
Sent from my Galaxy Note8 using XDA Labs
I ordered the blue 128gb unlocked from Samsung.com Anyway this morning my bank account was charged the full amount!!!!
Does this mean they might be shipping soon? When I ordered the s8 plus and Note 8 from them they didn't charge me until they were getting ready to send the phones out.
128gb unlocked version from Samsung.
Helk the promotions!
gharris040604 said:
Here is a ss
Click to expand...
Click to collapse
My shipping was waved, ordered through Twitter TMobile Help.
Originally wasn't going to order when the initial rumors were that of the 280 down.

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