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EE UK Wifi Calling

Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.

I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake

Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?

Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake

Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.

Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.

Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.

UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
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Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.

Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
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Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.

UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
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Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.

How does VoLTE Work On This Phone

Is there any switch that enable/disable volte because when i restart my phone it boots up as VoLTE enabled but after 1-2 days it disables itself. Also my carrier Vodafone Tr labeled Nokia 8 as VoLTE supported phone. And i am in "what in the actual hell?" state. Any of you guys have faced this problem or have a solution?

My SIM is provisioned for VoLTE and like you i have no idea what the phone is up to regarding its actual status. No VoLTE indicators ever show and the Enhanced 4G LTE menu has never shown up. However if i make a call since the SIM was provisioned the phone no longer drops to 2 or 3G it remains on 4G for the entire call so i have no idea what it is playing at.

Strangely i do have VoLTE icon on statusbar when it is available and from my observations when 4g is not available it goes back to 3g, when 4g available again VoLTE icon does not come back and when i make a call it drops to 3g. I don't know if this is network problem or phone's problem but this drives me crazy.
Sent from my TA-1012 using XDA Labs

MrBelter said:
My SIM is provisioned for VoLTE and like you i have no idea what the phone is up to regarding its actual status. No VoLTE indicators ever show and the Enhanced 4G LTE menu has never shown up. However if i make a call since the SIM was provisioned the phone no longer drops to 2 or 3G it remains on 4G for the entire call so i have no idea what it is playing at.
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Once volte works little "HD" appears on the in call screen.

I sometimes see the HD icon but no VoLTE anywhere else, i guess it must be working ok then.

MrBelter said:
I sometimes see the HD icon but no VoLTE anywhere else, i guess it must be working ok then.
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It's the same naming as 4G in UK but LTE everywhere else.

May update enabled WiFi calling on my SM-N950F/DS (T-Mobile)

I have an international (gold) unlocked dual SIM and I thought I was hallucinating today when my phone got the May Android update and suddenly there was an option for Wi-Fi calling in Phone settings. I didn't think it would work but it definitely is at least on T-Mobile as I see "T-Mobile WiFi Calling" when I pull down the notification shade and calls work in airplane mode (with WiFi on).
Super stoked as this definitely didn't work before. Anyone else see this?

Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked

Reaper1337 said:
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
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Different device than my SM-N950F/DS. Samsung didn't enable WiFi calling in settings in the dial SIM model until now that is.

Good to know, thanks!

after updates it doesn't show on my call settings. did you do anything different?

VoLTE and Wifi Calling support

Would like to know if these features are supported for the major US carriers. That's the only thing holding me back from pre-ordering.

gordec said:
Would like to know if these features are supported for the major US carriers. That's the only thing holding me back from pre-ordering.
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I know U.S. T-Mobile supported the XZ3 for VoLTE, which was the FIRST Sony unlocked phone it did that for. Your best bet to find out is prob to go check out other like 2019 or 2020 unlocked phones that people have VERIFIED to offer both on AT&T as well. But if that's an issue, then you may wanna consider T-Mobile then. I noticed on the XZ3 that in Call Settings there no longer was the option to turn VoLTE on or off, but during calls it REMAINED in 4G LTE (vs. just 4G), thereby proving VoLTE was in fact enabled.

The US Xperia 1 supported voLTE on T-Mobile, but not WiFi calling. So I'm assuming the mark II would at least do voLTE on T-Mobile. Not sure about the other carriers, but I feel like it would have to since carriers like Verizon are starting to not allowing non voLTE devices to be activated. And the mark II is supposed to work on Verizon.

Easy way to get WiFi calling in the US
https://forum.xda-developers.com/xperia-1/how-to/easy-to-wifi-calling-t4100229

Scorpiusest said:
https://forum.xda-developers.com/xperia-1/how-to/easy-to-wifi-calling-t4100229
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How is this a solution? Switching carriers lol

I want to preorder, but really need WiFi calling. Going to wait until regular users start to receive theirs. Right now with Xfinity Mobile we are paying about $30 per month for 5 lines. The service is as good as when we were Verizon postpaid. Not willing to switch just for this phone.

Anyone in the UK on O2 get it?

Rodders_28 said:
Anyone in the UK on O2 get it?
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Yup, got both (see attached)

I have none of those settings there.
I also don't get 4g+ don't know if that's related?
I get 4g+ if I put the missus Vodafone sim in.

Rodders_28 said:
I have none of those settings there.
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I should have mentioned also that I'm actually on the "Customized UK" firmware opposed to the "O2 UK Pay Monthly firmware" but I had WiFi calling for sure prior to this

So my Xperia 1 ii arrived today, I'm finishing-up set-up. This is the US model, which I'm using with ATT. The deep dive *#*#7378423#*#* on the software info page states: "Current modem config: VoLTE-ATT "
But have yet to find any configuration for VoLTE or Wi-Fi calling. I'll try a call with one of the other lines in my family, who have ATT branded newish phones, to see if it "sounds" like an HD Voice call (there's not notification bar indicator of HD call, right?).
Update: Tried the other *#*#4636#*#* and the options under Phone Info are all grayed out (sigh)

JamesMiami said:
So my Xperia 1 ii arrived today, I'm finishing-up set-up. This is the US model, which I'm using with ATT. The deep dive *#*#7378423#*#* on the software info page states: "Current modem config: VoLTE-ATT "
But have yet to find any configuration for VoLTE or Wi-Fi calling. I'll try a call with one of the other lines in my family, who have ATT branded newish phones, to see if it "sounds" like an HD Voice call (there's not notification bar indicator of HD call, right?).
Update: Tried the other *#*#4636#*#* and the options under Phone Info are all grayed out (sigh)
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You have to call ATT to whitelist your new IMEI for VoLTE provisioning. Then you need to make sure a new sim that supports VoLTE. This is what they told me but I'm missing the new sim, going to get one tomorrow

Thank you.,I'll give that a try. My SIM is the supposedly latest, about 2 years old, i. e. "A compatible SIM or eSIM card will display 25, 26, 27, or 28 in the ninth and tenth digits spots." Is there a newer SIM for ATT?

So had the following chat with ATT tech support:
"... Calista : To confirm, was the device purchased through AT&T?
Me : No, this is an unlocked phone, US model of Sony Xperia 1 ii
Calista : Thanks for the confirmation.
Calista : I have successfully activated VoLTE on the new device.
Calista : I have also checked and see that Wi-FIi calling can only be provisioned only on the device that are purchased through AT&T. However, AT&T will soon activate WiFi calling on the device that are not purchased through AT&T as well. You will be notified about this. "
However after power-cycling my phone and reprovisioning via Testing/Phone Information and on that page the steps of Refresh to get the SMSC number then tap Trigger Carrier Provisioning"--nothing, not VoLTE live switch. Remains gray. Still, interesting comment by tech support about upcoming Wi-Fi calling on BYOE.

Anyone know about VoLTE on Verizon yet? Just ordered my phone today and hoping that it will work.

JamesMiami said:
So had the following chat with ATT tech support:
"... Calista : To confirm, was the device purchased through AT&T?
Me : No, this is an unlocked phone, US model of Sony Xperia 1 ii
Calista : Thanks for the confirmation.
Calista : I have successfully activated VoLTE on the new device.
Calista : I have also checked and see that Wi-FIi calling can only be provisioned only on the device that are purchased through AT&T. However, AT&T will soon activate WiFi calling on the device that are not purchased through AT&T as well. You will be notified about this. "
However after power-cycling my phone and reprovisioning via Testing/Phone Information and on that page the steps of Refresh to get the SMSC number then tap Trigger Carrier Provisioning"--nothing, not VoLTE live switch. Remains gray. Still, interesting comment by tech support about upcoming Wi-Fi calling on BYOE.
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Those tech support chats are useless! Took me 4 calls/chat to get to one knowledgeable one who said they have to file a level 3 tech support ticket and as she was doing it she said our internal memo said this cannot be done for non-AT&T branded phones so I'm sorry

Why not just use Google Voice for wifi calling? I use Google Voice for just about everything now as it's a nice alternative to giving up my number to random businesses.

Is it possible, to install the VoLTE/VoWifi carrier settings by an app (as .apk)?
My problem is that Sony didn't include these settings for Swiss carriers. So I am thinking about, how to add these settings without breaking the firmware.

YandereSan said:
Why not just use Google Voice for wifi calling? I use Google Voice for just about everything now as it's a nice alternative to giving up my number to random businesses.
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VoLTE is required to continue to use AT&T after they sunset 3G and 4G (without VoLTE). Speaking of Google, they've confirmed to me that this phone (US version) works fine on their Google Fi, supporting VoLTE, which is interesting in that Google Fi is an MVNO via Sprint, T-Mobile, and U.S. Cellular.

So if I give ATT an IMEI for a Nokia Lumia 830 or Microsoft Lumia 640XL (both on AT&T's "good" list) to associate with my SIM in my Xperia, will my Xperia be provisioned by AT&T with VoLTE & Wi-Fi calling?

Question VoLTE

Has anyone figured out how to force VoLTE on Origin OS Ocean when the phone isn't on the 'supported' list of your carrier? If it is supported then as soon as you pop in their SIM card the option to enable VoLTE appears, but otherwise it just isn't there. With 3g networks shutting down in North America this creates a real problem, because even though I have 5g enabled, and usually pick up a 4g or 5g signal where I live, without VoLTE enabled all calls connect on 3g.

It's a real bummer. But whatever is under the settings, VoLTE is not actually activated. And Vivo is to blame. That's obvious from the service menu.

piskr said:
It's a real bummer. But whatever is under the settings, VoLTE is not actually activated. And Vivo is to blame. That's obvious from the service menu.
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In Italy after 2/3 days Volte is automatically activated (operator Vodafone). Didn't touch any settings.

maxant69 said:
In Italy after 2/3 days Volte is automatically activated (operator Vodafone). Didn't touch any settings.
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The VoLTE issue lies with Vivo, not with your carrier. When you put a carrier SIM into your phone it contains unique information that tells the phone who your carrier is and the phone then configures the APN settings automatically. You cannot edit them. In Origin OS Ocean you can open System/etc/apn-config.xml and you will see a list of every carrier in the world and read what default APN settings the operating system automatically configures the APN for that carrier to be.
I have the Vivo X Note with the same Origin OS Ocean firmware as the X70pro. My Canadian carrier supports VoLTE and WiFi calling and their tech support manually added the IMEI of my phone to the equipment list for my line and assured me that VoLTE and WiFi calling are provisioned for the line, but neither of those toggles appear in my Mobile Networks/Sim settings, because the APN that Vivo applies for my carrier doesn't support VoLTE. If I put the same SIM into my Samsung Note 20 Ultra 5g or my Huawei Mate 20 X and look at the APN settings, they permit VoLTE and the toggle and feature works on those phones - so it is not the carrier, or the SIM - it is Vivo and their default APN settings for your carrier.
I have a strong 5g signal here, and I can download and stream or do VoIP calls at 5g, but when I place a voice call it drops to 3g or H. That isn't an issue here in Canada, because we have kept our 3g voice network up and running. When I travel to the US, however, I can't place calls because without VoLTE enabled voice calls drop to 3g - which no longer exists in the United States. Someone needs to convince Vivo to change the apn-config.xml file to reflect APNs for North American carriers to ensure VoLTE is possible. I would just edit the .xml file myself, but you can't save changes to an .xml file without root, and we can't root because Vivo won't unlock the bootloader for Origin OS Ocean devices.

frcraig said:
The VoLTE issue lies with Vivo, not with your carrier. When you put a carrier SIM into your phone it contains unique information that tells the phone who your carrier is and the phone then configures the APN settings automatically. You cannot edit them. In Origin OS Ocean you can open System/etc/apn-config.xml and you will see a list of every carrier in the world and read what default APN settings the operating system automatically configures the APN for that carrier to be.
I have the Vivo X Note with the same Origin OS Ocean firmware as the X70pro. My Canadian carrier supports VoLTE and WiFi calling and their tech support manually added the IMEI of my phone to the equipment list for my line and assured me that VoLTE and WiFi calling are provisioned for the line, but neither of those toggles appear in my Mobile Networks/Sim settings, because the APN that Vivo applies for my carrier doesn't support VoLTE. If I put the same SIM into my Samsung Note 20 Ultra 5g or my Huawei Mate 20 X and look at the APN settings, they permit VoLTE and the toggle and feature works on those phones - so it is not the carrier, or the SIM - it is Vivo and their default APN settings for your carrier.
I have a strong 5g signal here, and I can download and stream or do VoIP calls at 5g, but when I place a voice call it drops to 3g or H. That isn't an issue here in Canada, because we have kept our 3g voice network up and running. When I travel to the US, however, I can't place calls because without VoLTE enabled voice calls drop to 3g - which no longer exists in the United States. Someone needs to convince Vivo to change the apn-config.xml file to reflect APNs for North American carriers to ensure VoLTE is possible. I would just edit the .xml file myself, but you can't save changes to an .xml file without root, and we can't root because Vivo won't unlock the bootloader for Origin OS Ocean devices.
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I don't think it's a Vivo problem. Carriers should give you access. As said before after 2 days I have Volte and HD icon even if device is not ufficial supported. I didn't change or touch anything. If your carrier uses a restricted policy on 5G or Volte there is nothing you can do.

maxant69 said:
I don't think it's a Vivo problem. Carriers should give you access. As said before after 2 days I have Volte and HD icon even if device is not ufficial supported. I didn't change or touch anything. If your carrier uses a restricted policy on 5G or Volte there is nothing you can do.
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My experience with VoLTE is kinda weird, settings show me that I have both VoLTE and VoWiFi enabled. But none of them really work. It's true that obviously system recognize that, send me a notice that I could have VoLTE enabled and routes me to the message to my provider. And even more thrilled - I can toggle VoLTE in settings, get the HD voice sign in notification bar, but I don't have any VoLTE. The only direct consequence of the toggle is that I lose the caller's name in the phone, every caller becomes the unknown number. But my provider is not trustworthy, the other users have issues with VoLTE, I frankly don't know anyone who has it enabled. Thus, I tried my wife's sim and didn't get even option to enable VoLTE. My wife has a Chinese (Honor) phone and both VoLTE and VoWiFi work with this phone flawlessly. That's why I assume that the problem is on Vivo's side.