I want to prevent PIE from updating on my Note 9, Unlocked US Snapdragon
In reading various threads, some users have disabled:
1) Software update (green icon) (underlying com.sec.android.soagent)
2) Software update (blue icon) (underlying com.wssyncmldm)
3) Both of the above.
All that I want to do is prevent PIE from downloading and installing over Oreo.
Can someone clarify which of the above actually need to be disabled for this purpose?
Additional Background:
I enabled Developer Mode, turned off "Auto update system", but the Notification for PIE still came.
I "ignored" it by pressing the Home button (I did not press "later" or "download")
So it never actually started downloading/installing.
I did disable #2 above using ADB, the PIE Notification went away.
Just want to confirm whether/not #1 also needs to be disabled to prevent PIE from being served
JohnNadeau said:
I want to prevent PIE from updating on my Note 9, Unlocked US Snapdragon
In reading various threads, some users have disabled:
1) Software update (green icon) (underlying com.sec.android.soagent)
2) Software update (blue icon) (underlying com.wssyncmldm)
3) Both of the above.
All that I want to do is prevent PIE from downloading and installing over Oreo.
Can someone clarify which of the above actually need to be disabled for this purpose?
Additional Background:
I enabled Developer Mode, turned off "Auto update system", but the Notification for PIE still came.
I "ignored" it by pressing the Home button (I did not press "later" or "download")
So it never actually started downloading/installing.
I did disable #2 above using ADB, the PIE Notification went away.
Just want to confirm whether/not #1 also needs to be disabled to prevent PIE from being served
Click to expand...
Click to collapse
1. open the settings
2. Navigate to "Software Update" and select the entry
3. Now deactivate the "Automatic Updates" option
OR
Settings
Software update or settings
Lock screen & Security
Security Policy updates
set your updates to "manual"
bober10113 said:
1. open the settings
2. Navigate to "Software Update" and select the entry
3. Now deactivate the "Automatic Updates" option
OR
Settings
Software update or settings
Lock screen & Security
Security Policy updates
set your updates to "manual"
Click to expand...
Click to collapse
Thank you Bober.
Are you saying that either method above should prevent PIE from coming, or do both need to be done?
I had previously performed your first method (turned off "Automatic Updates" in "Settings, Software Updates"),
and as well turned off "Auto Update System" in "Settings, Developer Options".
But those steps did not stop PIE notifications.
I had not yet attempted turning off "Security Policy Updates" (in "Settings, Biometrics and Security, Other Security Settings, Security Policy Updates").
But based upon some other threads, it sounds like even that would just postpone the inevitable PIE notification, and ultimately, one or both of the Software Updates packages needed to be disabled (with a Package Disabler or ADB).
When I disabled the "Software update" (blue icon) (underlying com.wssyncmldm), the PIE notification immediately went away and has not come back since, even after several reboots. I've done this on four Note 9's... so far... all are behaving the same way.
JohnNadeau said:
Thank you Bober.
Are you saying that either method above should prevent PIE from coming, or do both need to be done?
I had previously performed your first method (turned off "Automatic Updates" in "Settings, Software Updates"),
and as well turned off "Auto Update System" in "Settings, Developer Options".
But those steps did not stop PIE notifications.
I had not yet attempted turning off "Security Policy Updates" (in "Settings, Biometrics and Security, Other Security Settings, Security Policy Updates").
But based upon some other threads, it sounds like even that would just postpone the inevitable PIE notification, and ultimately, one or both of the Software Updates packages needed to be disabled (with a Package Disabler or ADB).
When I disabled the "Software update" (blue icon) (underlying com.wssyncmldm), the PIE notification immediately went away and has not come back since, even after several reboots. I've done this on four Note 9's... so far... all are behaving the same way.
Click to expand...
Click to collapse
not 100% sure but i though it was worth trying. my phone is rooted so i never get OTA anyways. so i cannot tell for sure.
bober10113 said:
not 100% sure but i though it was worth trying. my phone is rooted so i never get OTA anyways. so i cannot tell for sure.
Click to expand...
Click to collapse
OK... Understood!
I do appreciate the ideas/input.
Thanks
Tried extensively to downgrade from pie 9.0 back to November Oreo 8.1.0 and failed missreably. I tried everything suggested everywhere that "claimed" would prevent the phone from updating back to pie after reverting back to Oreo. I am on SNAPDRAGON SM-N960W 6GB/128GB ESK (EASTLINK MOBILE CARRIER) HERE IN NOVA SCOTIA CANADA. I had to use Odin version 3.13.1 3B Modded version and downgrade was achieved successfully. I even disabled Samsung update packages one with green icon, and other one was blue. I turned off security updates, auto software updates, and in developer menu auto the automatic system updates. I did all this with Sim card out & wifi off. Here is the post of what I tried. I think it's a waste of time and a major letdown that we are being forced to upgrade a phone that some wanted to keep on Oreo, who's phone is it, ours or are we just being forced to have to spend money time & time again because they are forcing changes to a product that "" I "" paid for and was happy with the way it was. Anyway if your curious read details here....
https://forum.xda-developers.com/galaxy-note-9/help/downgrade-to-android-oreo-t3890956/post79031596
If you want to prevent the Update-Message and if you want to keep Knox 0x0, just flash annother "CP" via Odin.
"CP" is the Modem. You can flash 8.1 CP-Modemfiles when you use 9.0. No Problem ! And knox stays 0x0.
But you loos OTA.
If you want OTA back, flash the CP-File matching the ROM-Version.
A great thing if you flashed back to 8.1 via Odin. When you flash 8.1 via Odin, you can flash annother CP and you dont get OTA´s anymore.
TWiiTCH said:
Tried extensively to downgrade from pie 9.0 back to November Oreo 8.1.0 and failed missreably. I tried everything suggested everywhere that "claimed" would prevent the phone from updating back to pie after reverting back to Oreo. I am on SNAPDRAGON SM-N960W 6GB/128GB ESK (EASTLINK MOBILE CARRIER) HERE IN NOVA SCOTIA CANADA. I had to use Odin version 3.13.1 3B Modded version and downgrade was achieved successfully. I even disabled Samsung update packages one with green icon, and other one was blue. I turned off security updates, auto software updates, and in developer menu auto the automatic system updates. I did all this with Sim card out & wifi off. Here is the post of what I tried. I think it's a waste of time and a major letdown that we are being forced to upgrade a phone that some wanted to keep on Oreo, who's phone is it, ours or are we just being forced to have to spend money time & time again because they are forcing changes to a product that "" I "" paid for and was happy with the way it was. Anyway if your curious read details here....
https://forum.xda-developers.com/galaxy-note-9/help/downgrade-to-android-oreo-t3890956/post79031596
Click to expand...
Click to collapse
Here are the settings I was told to change before inserting Sim or connecting to WiFi... First I turned "off" auto update system in developer menu.
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Then I was told to turn off security policy updates. Red circle is not the right setting, I hit it by mistake first go round, so i had to start all over. Green circle is the setting you need to tap on to get to where you turn of security policy updates.
Last option I disabled was in the software updates in settings menu. What i turned off was auto update, do not hit other setting I pointed to labeled "update now, kinda obvious as to why"
I even disabled the two Samsung update packages I found once I had downgraded to Oreo, one was blue icon & the other was green.
After I did all of these steps, I then inserted my sim & SD card which was empty. Went to bed with fresh setup as I did not use home CSC. Phone was 100% factory Oreo now. I then did a factory reset/cache wipe, went back in to Oreo and set it up and then did all the steps in the order shown here and changed all update settings before inserting my Sim & SD card for final step. Did I miss something or do something in the wrong order? I used modded odin also, regular is for exynos. I am on a SM-N960W Snapdragon Canadian ESK variant. Eastlink Wireless is ESK mobile provider. I'm lost & would like Oreo back! ?
If anyone is successful please share, my phone was fine until I awoke next day to find an upgrade to pie notification.
package disabler pro from app store. i have not had any notifications for the pie up date since.
I also debranded my note. so PDP works for me.
I had a US VZW branded device. VZW was forcing me to update I could not turn it off only decline up to 9 times.
I installed the US XAA unbranded firmware with the modded Odin.
got the pie update notification once, declined it turned off the auto updates and used PDP to block no more messages about pie
---------- Post added at 08:32 PM ---------- Previous post was at 08:18 PM ----------
TWiiTCH said:
Here are the settings I was told to change before inserting Sim or connecting to WiFi... First I turned "off" auto update system in developer menu.
Then I was told to turn off security policy updates. Red circle is not the right setting, I hit it by mistake first go round, so i had to start all over. Green circle is the setting you need to tap on to get to where you turn of security policy updates.
Last option I disabled was in the software updates in settings menu. What i turned off was auto update, do not hit other setting I pointed to labeled "update now, kinda obvious as to why"
I even disabled the two Samsung update packages I found once I had downgraded to Oreo, one was blue icon & the other was green.
After I did all of these steps, I then inserted my sim & SD card which was empty. Went to bed with fresh setup as I did not use home CSC. Phone was 100% factory Oreo now. I then did a factory reset/cache wipe, went back in to Oreo and set it up and then did all the steps in the order shown here and changed all update settings before inserting my Sim & SD card for final step. Did I miss something or do something in the wrong order? I used modded odin also, regular is for exynos. I am on a SM-N960W Snapdragon Canadian ESK variant. Eastlink Wireless is ESK mobile provider. I'm lost & would like Oreo back!
If anyone is successful please share, my phone was fine until I awoke next day to find an upgrade to pie notification.
Click to expand...
Click to collapse
Are you on the ESK branded firmware?
I was on VZW in the US and they force you to update. the easiest way for me was to flash the US XAA firmware. i think for canada it is XAC but if there are any carrier features you will probably loose the feature
Following up...
So far, no more Pie Update Notifications since my original post... on four Note 9's (specific model info below).
As others have mentioned above, I had tried toggling off the Software Auto Update settings in Developer Mode and various Settings menus, but the Pie Notification still came through.
I then used ADB to disable the "Software update" (blue icon) (underlying package is com.wssyncmldm).
Specific Model & OS Information:
Galaxy Note 9 US Unlocked Snapdragon
Model Number: SM-N960UZKAXAA
Model (Settings/About Phone): SM-N960U1
Android 8.1.0 AP/CP N960U1UEU1ARL1
Android 8.1.0 CSC N960U1OYM1ARL1
The license key was just about to expire for using AdHell3 to disable the update apps.
I went to the web site and DLed Package Disabler Pro and paid the $4 to activate it. It's been 24 hours since the switch and all is well.
I asked the Dev if it would try to update from the Play Store and he said it would not. I will receive an email if an update is available on their web site.
For delete notification about update to pie flash only older/different modem from default. I have last oreo so flashed older modem, then any update info just gone, even from settings. Of course i disabled all system update etc.
I don't use disablers from a long time because i do not trust them, especially a lot of permissions required for install.
Would someone be so kind to post the necessary ADB commands for disabling the important packages? Somehow I didn´t find them in all these downgrade threads on XDA
brooon said:
Would someone be so kind to post the necessary ADB commands for disabling the important packages? Somehow I didn´t find them in all these downgrade threads on XDA
Click to expand...
Click to collapse
Hi Brooon,
Some background...
As mentioned in the original post, there are two System Apps named "Software Update":
1) Software update (with a green icon) (underlying com.sec.android.soagent)
2) Software update (with a blue icon) (underlying com.wssyncmldm)
I only disabled com.wssyncmldm.
I did this on four Note 9 US Unlocked and none have since received the PIE update notice since March 22nd, 2019.
Here are the steps I used:
Installed ADB on Windows 10 Computer: Great Overview Here on ADB
Phone: Settings/DeveloperOptions/USB Debugging: ON
Connect USB Cable (watch for prompts)
Computer: Open a Command Prompt; Type in: c:\adb; adb devices; adb shell
Computer: pm disable-user --user 0 com.wssyncmldm
THAT disables the Second/BLUE "Software Update" (com.wssyncmldm)
Phone: Turn USB Debugging: OFF
Confirm it is Disabled:
Phone: Settings/Apps/Menu/ShowSystemApps,
Scroll Down to Software Updates
Blue should indicate "disabled"
Reboot; Confirm
Hope this helps.
Perfect, thx! You just earned a thumbUp
My problem is that I'm on U2 Bootloader. seems like my chances to rollBack just vanished...
brooon said:
Perfect, thx! You just earned a thumbUp
My problem is that I'm on U2 Bootloader. seems like my chances to rollBack just vanished...
Click to expand...
Click to collapse
nonsense!
n960FXXS2ARL3 is BL v2 and is Oreo:
https://updato.com/firmware-archive-select-model?record=7DAEF9AE04B011E99F15FA163EE8F90B
that one is the last BTU uk region on oreo.
there are more recent oreo versions too but different csc region than UK.
https://updato.com/firmware-archive...eo(Android+8.1.0)&order=date&dir=desc&exact=1
so if i were you I'd flash the full BTU firmware and let it boot once. no need to do the initial setup.
then id go back in dl mode and flash a N960FXXS2ASB1
firmware from the link abive.
in odin fill BL,AP and CP slots only so that u stay on an english csc. ull have lastest oreo patches and unbranded UK csc.
JohnNadeau said:
Following up...
So far, no more Pie Update Notifications since my original post... on four Note 9's (specific model info below).
As others have mentioned above, I had tried toggling off the Software Auto Update settings in Developer Mode and various Settings menus, but the Pie Notification still came through.
I then used ADB to disable the "Software update" (blue icon) (underlying package is com.wssyncmldm).
Specific Model & OS Information:
Galaxy Note 9 US Unlocked Snapdragon
Model Number: SM-N960UZKAXAA
Model (Settings/About Phone): SM-N960U1
Android 8.1.0 AP/CP N960U1UEU1ARL1
Android 8.1.0 CSC N960U1OYM1ARL1
Click to expand...
Click to collapse
Thanks for specifying the package name that needed to be disabled in order to stop OTA updates, package com.wssyncmldm. I didn't use package disabler, I used the ADB method like you did. I will post a link after this message to the article I found & you may have found or figured out through knowledge, for me the "found" way applied not the "knowledge" way it will show others how to do this. I found the article explained all the steps very straight forward.
Once you have your drivers installed and ADB on your computer and a command prompt open, The main thing it involves is a line of code that you type in, it looks like this....
pm uninstall -k --user 0 com.wssyncmldm
In front of "user" it is a double hyphen if you can only see a single one. On my phone it looks like a single hyphen only a touch longer than an actual one. Maybe it's the font I'm using but i thought I should mention that for those of you who may see it as a single one and say this guy is a moron, what he got me to type doesn't do Jack. Copy & paste it, it'll work
If you wish to re-enable your OTA update capabilities, just re-enable the same package that you disabled. To do this the code looks like the following all one line if you are copy & pasting, on phone it takes up 2 lines but it's all one code/command entry...
adb shell cmd package install-existing com.wssyncmldm
Happy Oreo Days Everyone, Phone Recording is working again now its like twisting that Oreo cookie and licking that sweet white filling out again MMmmm...
Site & steps here...
https://www.google.com/amp/s/www.xd...arrier-oem-bloatware-without-root-access/amp/
Also I use call recorder by skvalex. This is my main reason for downgrading & disabling Android Pie & future updates. Oreo works fine for now and I can re-enable updates later using this method if I want to upgrade. I don't know if other recorders are this way, but it looks like the Play Store or Android has forced the leftover call recorders to stop displaying incoming callers phone numbers or details, but I got my version directly from developers website and it does not have to deal with that bs because it is not the version that is in the Play Store. Just wanted to note that in case other call recorders surprise you with that message. Grab a working call recorder before they are removed from the store fully & for good. Wouldn't surprise me if that happens.
Here Is A Fast Samsung Firmware Download Server That Is Free Is Here...
https://updato.com/firmware-archive-select-model
this thread reminds me of windows xp and window 7.
no matter how long you want to live in the past, the rest of the internet will not wait for you.
meaning that security patches are there for a reason and although it might seem like planned obsolescence, major OS upgrades are a thing and arent going away.
we all know how privacy and security are important now a days. with countless examples of 0 day exploits being found, purposely forcing your device to not get updated is kind of like refusing to get vaccinated.
all i can say is good riddance.
when i get a recall in the mail for my car, i do it. i don't throw the notice away.
bober10113 said:
this thread reminds me of windows xp and window 7.
when i get a recall in the mail for my car, i do it. i don't throw the notice away.
Click to expand...
Click to collapse
Hardly an apple to apples comparison between an automotive recall and a phone OS update.
A phone with an old OS likely will not have its brakes fail and kill someone.
pizza_pablo said:
Hardly an apple to apples comparison between an automotive recall and a phone OS update.
A phone with an old OS likely will not have its brakes fail and kill someone.
Click to expand...
Click to collapse
the outcome severity might be different but it is still a negative outcome which usually negative things are baaaad.
secure things are gooood.
you could have just as well called me out on the vaccination analogy as well but i guess you gear heads are more sensitive when it come to cars. but my answer would have been just the same irregardless:
-its something that you don't want.
Related
What is the latest official firmware for the Samsung Gear Live?
I've been searching all over these forums for the Samsung gear live, and all over the internet also. I just bought a gear live off of Amazon for $100 and it's supposedly new. It currently has:
Software version: 5.0.1
Build Number: sprat-userdebug 5.0.1 LWX48P 1627902 dev-keys
Android Wear: 1.0.5.1627902
Google Play Services: 6.5.90 (1610726-534)
1) Is this the latest firmware?
2) Is this official firmware? Developer Firmware?
3) Will I get Updates on device? (Says up to date currently on the watch when I try to update on the watch)
Thank you so much for any help you can give me!
If you didn't figure out till now then read below
No this is not the latest firmware
The latest is 5.1.1
Connect the watch to your smartphone and then check for update on your watch(your phone should have internet connection)
You may need to use the gear live restore tool to change to non dev firmware (read the thread, don't use the latest version of tool)
Current:
Wear: 1.3.0.2160025
Play services: 8.3.01 (2385995-534)
Os: 5.1.1
LCA43
Thank you so much guys for all your posts. I used version 2 of the Samsung Gear Live Restore Tool to flash my watch back to stock settings, then used the normal updates via OTA on the watch.
I used the download link and the video from this post:
http://forum.xda-developers.com/gear-live/development/utility-gear-live-watch-tool-t2846696
The video was step by step and super easy to follow ( Thanks Tom! )
I was in the same exact boat. $100 new from Amazon and had the same exact Software version, Build Number, Android Wear, and Google Play Services as the original poster. Went through the same steps, however I had to fight my computer a bit on the drivers.
In case this helps anyone else: I'm on Win7 64-bit. The first hurdle was getting a microUSB cable that worked (the USB multi-dongle I was trying to use turned out to be crap). Until I got a better cable, the Gear Live was not getting recognized by my computer at all. When it finally did, the drivers weren't getting set up correctly. I went to Device Manager, found the unknown device, right clicked and hit Update Driver Software (see about the 5:30 mark in Tom's video). I had two problems here:
1) My computer initially recognized the device as "Android Composite ADB Interface". That doesn't seem to work, make sure sure it's just "Android ADB Interface", NOT Composite. When I ran the driver check in the Gear Live tool, the device was now finally showing up for the ADB check.
2) But it wasn't showing up for the Fastboot check. To fix that, I had to GO BACK INTO DEVICE MANAGER after the ADB check, while the watch was in bootloader mode, find Android Device (or something like that, I forget what it was called), and again hit Update Driver Software and select the Android ADB Interface again. Once I did that, everything else in the video and Gear Live tool worked flawlessly.
I also wound up restoring the Gear Live watch to stock (option 6 in the tool), and it's downloading the OTA software update now. I'll post here if I hit any other snags.
Thanks again for posting this. Definitely helped me out.
EDIT: Note that if you go the OTA route, you're going to have to do multiple updates to get from the stock version up to the most current version. For example, stock starts out at 4.4W. It won't update from that all the way up to 5.1.1 in one shot. It'll do it in increments and take 3 or 4 updates. A little time-consuming, but otherwise I've had no further issues.
ROM History: http://forum.xda-developers.com/wiki/Samsung_Gear_Live
EDIT: Updating finished, here's the result:
-- Build Number LCA43
-- Android Wear 1.3.0.2160025
-- Google Play services 8.4.89 (2428711-534)
-- Android OS 5.1.1
I've never used my mac to do anything like this. What program do I need to open the gear live tool in, it's a .sh file and just opens in notepad. Thanks
would this lack of OTA updating ability cause the basic programs (Maps, google play music, etc.) not to work? Why is Samsung completely oblivious to this issue?
I have the sprat-userdebug 5.0.1. I'll be using this thread to fix it, I hope. But I cant get most of my apps to work on the watch. Hoping this will resolve it.
Thanks.
OTA now provided to convert from dev-keys to release keys
Today we are rolling out an OTA update to "sprat" Android Wear devices from Samsung that were stuck on a very old LWX48P firmware and old Google Play Services. These devices were sold with a non-standard "dev-keys" firmware, whereas normally devices use "release keys" firmware. dev-keys devices do not receive updates for anything. We have added a special OTA update that converts the LWX48P devices from dev-keys to the proper release keys LWX48P, and that will then allow the OTA update system to bring the watch completely up to date.
For users, it will take a few days for the update to be made available to everyone. After applying the update, you will need to factory reset and pair the watch up again, and then it will apply the latest updates that were previously skipped.
For developers, you will need to wait for users to apply the update and then you should see a drop in the number of old sprat devices showing dev-keys and old versions of Google Play Services. With this update, any user will have an easy to use path to get back to receiving regular updates.
See more discussion about this in my G+ posting ... plus.google.com/+WaynePiekarski/posts/izipAZnd56C
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I got the same problem here
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
simon-sf said:
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
Click to expand...
Click to collapse
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
blife said:
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
Click to expand...
Click to collapse
Sorry for my bad English guys?
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
mourad1987 said:
Sorry for my bad English guys
First if all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
The problem is solved
Thanks for your complete instruction, I really appreciate it.
blife said:
The problem is solved
Thanks for your complete instruction, I really appreciate it.
Click to expand...
Click to collapse
Your welcome???
I'm also very happy to find a way to solve this problem finally...
Have fun.
mourad1987 said:
Sorry for my bad English guys
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
mt5502 said:
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
Click to expand...
Click to collapse
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
mourad1987 said:
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
Click to expand...
Click to collapse
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I have the same problem.
And one more. ....the microphone doesn't work randomly
jerome59279 said:
I have the same problem.
And one more. ....the microphone doesn't work randomly
Click to expand...
Click to collapse
For your first problem, I explain it completely in previous posts.
And for your second problem, I dont face this problem personally but a soft reset or hard reset (if needed) should be work.
i have the same problem
did you found a fix for it
mourad1987 said:
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
Click to expand...
Click to collapse
It seems this don't work on 8.1 anymore , since I updated to 8.1 it's not working and can't download updates!
Nokia 8 not updating to Android 8.1.0
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Boog_J said:
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Click to expand...
Click to collapse
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Click to expand...
Click to collapse
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Boog_J said:
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Click to expand...
Click to collapse
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Click to expand...
Click to collapse
Many thanks for your help, I downloaded file June08_NB1_v4.88B.zip and it installed without incident.
I now have a TA-1012 with Android 8.1.0 installed and the Android security patch level is 1 May 2018.
The build number is shown as 00WW_4_88B.
Dumb question, but will the phone now do automatic OTA updates or are updates to be downloaded and applied manually from here on?
I can only guess at what prevented the phone from doing OTA updates previously, just wondering as to whether if is now fixed.
My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Click to expand...
Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
Click to expand...
Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
Click to expand...
Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them
I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
LineOFire said:
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
Click to expand...
Click to collapse
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
tbessie said:
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
Click to expand...
Click to collapse
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Oh, and also it's now taking about 7 minutes to register on the at&t network (as opposed to instantly in Android 12). How could they possibly have let this release into the wild?
tbessie said:
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
Click to expand...
Click to collapse
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
LineOFire said:
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
Click to expand...
Click to collapse
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
tbessie said:
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
Click to expand...
Click to collapse
Zenfone 8｜Phones｜ASUS Global
A new compact powerful choice: Flagship 5G processor · 120Hz AMOLED display · 4000mAh battery · Pro-grade dual rear and front camera · IP68 water resistant
www.asus.com
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
b.a.w said:
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
Click to expand...
Click to collapse
I didn't see the Andorid 13 update even before the downgrade, I searched for it and installed it if I wanted it.
Adding to my posts above from February 18:
I was able to remain on Android 12, retaining the Wi-Fi hotspot functionality, until this morning. I awoke to find a software update notification message, giving two options: update or later. The message also stated that if I pressed later, it would continue with the update in 30 minutes. I rebooted the phone, and the update notification returned, however, lacking the 30 minute warning. A short while later, the phone began to automatically download the update, despite the option in settings disallowing auto-updates being ticked. I force-stopped the system update app, and it stopped downloading the new update. After a short while, it completed the android 13 system update download anyway. I decided to give the 13 update a try again, seeing that there was a smaller update added to the Asus Bios and Firmware download page on March 16th. I proactively backed up my data, knowing that I would likely need to downgrade to 12 again shortly to regain hotspot functionality. I rebooted to apply the base 13 update; no hotspot functionality, as expected. I then downloaded and applied the March 16th (WW-33.0210.0210.269) update OTA; still no hotspot functionality. I plan to downgrade again to Android 12, but I question how long I will be able to use it before another automatic update to 13 is forced upon me by Asus. Does anyone have any advice as to how to activate the hotspot on 13 or a way to guarantee that 12 will not be auto-updated to 13?
Edit: For anyone who might be having the same issue, here is what I have tried and so far, seems to be working. After downgrading to 12, I did not connect to internet during the initial phone setup process. When I did, the phone would already start automatically downloading the 13 update even before the setup process was finished. After setup, I immediately disabled automatic updates both in the regular system settings and in developer options (after enabling these, of course). I find it interesting that before, even with these two settings to disallow automatic updates in use, the automatic update would begin. The only other step I took this time was to disable my system app for system updates per the following method. https://www.xda-developers.com/disable-system-app-bloatware-android/
I understand that this method is likely used more for added bloatware than for system apps, and I questioned at first if it would even work for a system app. Still, after disabling the system update app, it shows "disabled" under its entry in the complete app list in settings, and the system update options in the settings menu are not visible anymore. The main "system" header in the settings menu does show a red dot with "1" indicating that there is something available within the submenu, but as stated there is nothing within pertaining to system updates since disabling the system update app. So far, there have been no other notifications for the 13 update as before. This system update app is easy to reenable, as shown in the link above, so if I want to download the system update later on, it is no problem. I will add to this post if this method fails, but so far, so good.