Nokia 9 crashes after screen unlock - Nokia 9 PureView Questions & Answers

Hi,
couple of days ago when I tried to unlock my screen, my phone immediately turned to black. I was not able to perform a fingerprint scan or use my pattern to unlock my screen.
It kept on flickering.. from unlock screen to black. After some time the phone restarted and came into recovery with the message: "Not able to start android.. Retry or factory reset."
After 3 times I did a factory reset..
So far so good for now..
Anyone experienced the same? I know someone in the Netherlands (I am from the Netherlands) had the same issue!!

I happen to be Dutch too. I don't normally use security for my phone, but I used that fingerprint scanner for two days to see if I would get the same problem. Unfortunately I have not encountered a problem. I hope you don't get this problem anymore either. Success with it

Related

[help] Diamond only powers on sometimes!

Hello guys!
I'm having some trouble with my HTC Touch Diamond. I am running the latest ROM, and the phone has worked perfectly since I've got it!
But one day it suddenly powered itself of during a phonecall and I was not able to power it on again. I removed the battery, put it in again, didn't work. Took out the battery and waited for almost 30 minutes, tried again and now it worked!
Since then the phone locks up in no systematical pattern (when I wake up in the morning it mybe locked itself, sometimes when I listen to the radio or typing an SMS..). Do you have any idea what the problem might be? Can't type in the serial number as I just have managed to turn it on.
What should be mentioned is the behavior when trying to start it. Either the phone gives no respons, or it "buzzez" and the display shows "touch diamond", but the rom version is not appearing down to the right. When it starts, it starts just as it should and no error messages is displayed.
I have not tried doing a hard reset yet, which I must say is considered the last option.
Have anyone experienced something like this? Or does anyone have a suggestion about what might be causing this?
Thanks on beforehand
Edit: have performed a hard reset now (did not format the 4gb). But the problem is not gone.. The phone just died while surfing. Now it locks at the green windows mobile-screen just before the homescreen loads (if it even boots at all...)
Please help anyone!

[Q] After OTA - Screen unresponsive

Anyone else have an issue with this phone following the update that just rolled out recently? Since my wife updated today, every time she unlocks the phone it does not respond to any screen presses, from lock screen or from main screen when lock screen is disabled.
Phone was never rooted, so i know that's not the problem. as it sits right now, we did a factory reset (at Verizon) and it did not fix it. Any help would be appreciated.
dudeicles said:
Anyone else have an issue with this phone following the update that just rolled out recently? Since my wife updated today, every time she unlocks the phone it does not respond to any screen presses, from lock screen or from main screen when lock screen is disabled.
Phone was never rooted, so i know that's not the problem. as it sits right now, we did a factory reset (at Verizon) and it did not fix it. Any help would be appreciated.
Click to expand...
Click to collapse
You could try reverting it back using the guide here to see if it rules out your upgrade. I've been running 24A a couple days and countless others have upgraded, haven't heard this complaint yet.

[Q] Touch screen unresponsive until Lock then unlock

OK I have a major problem. My phones touchscreen is becoming unresponsive when I lock my phone for 1 min or more. When I unlock it to use it, the phone becomes unresponsive because it was locked for a while. To temporarily fix the problem I have to lock the screen for 3 seconds then unlock it again for the screen to start working. Once it's start working I have no problems until I lock the screen again without using it for a while again. This is soo irritating. I tried everything, factory resetting, reflashing over n over again, but the problem still persists. I am wondering if it's the TWRP causing this becuase it becomes unresponsive there a few times when am in the TWRP menu. I know its not a hardware problem because the phone was working well before I flashed TWRP on to it and start using custom roms. also it only works after lthe phone is locked then unlocked. A couple times the screen becomes unresponsive while watching videos on the internet, but the navigation touch buttons still works while all the other parts of the screen doesn't work. If you guys have any fix or ideas please help me out. Moto G 2014 XT1064
Did you solve your issue?
I think I did, with help of this comment http://forum.xda-developers.com/showpost.php?p=59979020&postcount=24.
Hope it helps!
Also it would be helpful to know which version of TWRP you are using, what rom/kernel etc.
Same problem with sony z ultra (C6802)
Even i have the same everything is working fine till i lock my device once i locked it then again i cant unlock it with the unresponsive touch..if i tried this in stock rom everything is fine..but if i try in custom roms problem exists i tried in many roms but the problem is same
Twrp version 2.8

Bug!!! P20 locked after last firmware update

Hi guys!
Since I upgraded to the latest release of Oreo 8.1.0.120 (C432) (branded H3G) the phone keeps crashing !!!!
Virtually all of a sudden the screen is divided into 2 vertically, a completely black part and a slightly lighter one with the time indicated.
The phone can not be unlocked in any way, either with the power button or fingerprints.
He receives phone calls (the accept and reject buttons are vertical) but nothing else.
Tried to do soft reset several times (deleted cache and system reboot), 1 time also hard reset: sometimes it restarts and returns to normal, sometimes it remains exactly locked as before.
Screen resolution modes is fixed to fhd + .....
I thought it was a bug on the reactivation from a bluetooth device (the speakerphone of the car) because the first time he did it when I turned off the machine and the device was obviously connected, but instead he did it on other occasions not attributable to that.
Face recognition doesn't work too (I'm not able to recognize and save the face).
I got the phone as soon as it came out, and it never had any kind of problem .......
Called huawei support and they told me to send him for assistance, called H3G and ditto, I asked if they had news of this bug but it is the first time .....:crying::crying::crying::crying::crying::crying:
Use funkyhuaewei or if you have TWRP installed reflash stock fw that should fix
Hi! Thank you for the help but I have no TWRP and I've seen that for funkyHuawei the minimum credit is about 40€!!!!!! Is there another procedure to reinstall the firmware??????

Note 9 turns off when using fingerprint unlock

Hi,
I have a N9600 Snapdragon, currently on Pie.
The problem started occurring 3 days ago, for no particular reason, phone wasn't under water or dropped or anything.
When the fingerprint unlock is on, and the phone goes to sleep it shuts off.
Turn off the fingerprint unlock and everything is in order.
The fingerprint scanner functions within apps and for gestures.
Samsung support post here with people having the same problem on all 9s.
https://us.community.samsung.com/t5...f-when-usinf-fingerprint-security/td-p/346174
This cant be a hardware problem when its happening to so many people across models?
And yes, Factory Reset doesn't fix it, Its still there in safe mode as well. Ive even tried flashing a different region firmware, problem still there
Any help will be greatly appreciated.
Send it for repairs until fixed
tyrell22 said:
Hi,
I have a N9600 Snapdragon, currently on Pie.
The problem started occurring 3 days ago, for no particular reason, phone wasn't under water or dropped or anything.
When the fingerprint unlock is on, and the phone goes to sleep it shuts off.
Turn off the fingerprint unlock and everything is in order.
The fingerprint scanner functions within apps and for gestures.
Samsung support post here with people having the same problem on all 9s.
https://us.community.samsung.com/t5...f-when-usinf-fingerprint-security/td-p/346174
This cant be a hardware problem when its happening to so many people across models?
And yes, Factory Reset doesn't fix it, Its still there in safe mode as well. Ive even tried flashing a different region firmware, problem still there
Any help will be greatly appreciated.
Click to expand...
Click to collapse
Either disable FP, or wait for a software update.
A quick search found this:
https://us.community.samsung.com/t5...usinf-fingerprint-security/td-p/346174/page/3
revert back to orio. Orio is most stable version.
Maybe make a factory reset with Odin
i had tried all of these ( Factory reset, back to oreo ) nothing fixes, to be honest, the problem begun on oreo.
Already sent it to samsung, they didn't find any problem, but after 3 times they gave me a new phone since those are the rules in my country
Open a RMA request and see what happens, ppl say that you should turn off FP, but it does make a substantial difference, at least for me, its pretty bad, using another method since i really don't like the iris scanner.
Same
My phone started shutting down on its own while in sleep mode out of the blue just the other day. Found this thread and discovered that this was the problem. This is super annoying. If a software patch is all that is needed, it can't come soon enough.

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