i have a nokia 8 for a month now . im facing this problem on my wifi that only 2.4Ghz signal is displayed in my wifi list, it seems that wifi is not working properly because there are times that 5Ghz signal are displayed in my wifi list. its like sometimes it works sometimes not and take note that in using the same router with 2.4Ghz and 5Ghz. Also my other phone (Xperia XZ) is working will with both 5Ghz and 2Ghz.
Some routers simply do not work properly with particular phones. I saw such behaviour in the past. Check your Nokia with different router. b
sir i already try on different router, modem ang portable router but i get the same issue.
Try resetting the phone.
i tried it already. reset wifi and data, also factory reset but nothing happened. i already returned to the nokia store. thanks your response sir.
I had the same problem and I think I found the solution,
first of all I tried rebooting and resetting my Nokia 8 and I didn't fix it, updateing the phone did not fix it, returning the phone for a replacement I found that the new phone showed the 5ghz band then an error message appeared and no 5ghz wifi were shown anymore!
the problem is when you set up a new phone you will choose a country, this option will set not only the language but other settings as well among them the channels used by 5ghz wifi in your country! the router might be set to a different country using different channel!
solution: access your router settings and check your wifi 5ghz advanced settings choose a country matching your phone settings and restart your router.
if this didn't work try an android app called wifi analyzer and check channel settings for 5ghz after choosing your country it will show you which channel are open for 5ghz in your country,pick a channel and return to your router 5ghz wlan advanced settings and change the channel option from automatic to your the one from wifi analyzer and apply and restart your router!
hopefully this will work
Hi everybody,
When i'm on my home Wifi network, i've tryed 2,4ghz & 5ghz bands, a static ip adres, changed various DNS servers. I tryed a full system reset.
Surfing, checking twitter or anything else loading does go very slowly or sometimes takes 15/20 second before the connection pics up. It looks like the connection goes in battery save mode or something like that. When i'm on LTE there are no problems.
I have a Huawei P20 pro for a month now and been never able to get a stable wifi connection only on my home wifi router. First i had a TP-Link Touch P5 router and second a TP-link Archer C3150. I've downloaded all updates on the P20 and on the routers. Other phones, like the Galaxy S8 or a tablet function without any problems. When i use my phone on any other wifi router but my own, there's also no problem with the wifi connection.
I googled the combination of my routers and the P20 for any wifi stability problem but can't find anything similair to my problem.
Anyone has some suggestions to help fix this very annoying problem?
Thank you,
Ron.
I'm having a similar problem here. 5ghz wifi comes to a crawl of max 10mbps down where is I usually get 200. It's only this device.
Basically when it first connects to the network it's finr, but after a wee while it comes to a crawl. Have tried configuring pretty much everything. My modem is a NetComm wireless nfv18ac
I have the same issue on p40 pro.
Sent from my ELS-NX9 using Tapatalk
Since you are saying that it happens only on your home WiFi I would assume it has nothing to do with the smartphone, but with the router configuration.
Do you have some kind of QoS/bandwidth limit configured on the router? Do you have a lot of devices connected? It's a bummer, but maybe try factory reset on the router (save config somewhere before that).
Hi,
I experienced a problem with the P30 pro when using it as hotspot in 5 GHz range.
(Same problem with the plain P30.)
My notebook simply cannot find the SSID of the P30 Pro, when on 5 GHz.
A number of people keep complaining about that and I think I now found the reason.
The P30 is using channel 149 (5.745 GHz) which is NOT approved in Europe, only in US.
My notebook uses a Killer Wiress adapter.
Huawei support say they won't change this behavior.
Unfortunately you cannot select the broadcast channel either.
This is what Killer support just wrote me:
"Unfortunately at this time your Killer card cannot utilize those channels. I am unaware of any current plans to change this as it it a recent approval, but we do have monthly releases and the inclusion of those channels would be in our release notes."
Strange thing is:
An other PC with an Intel wireless adapter can find the hotspot and connect to it!
(So, Intel is violating European standards????)
Also, as expected, another P30 can find and connect to the hotspot of my P30 Pro.
So I think this is the proof that this problem is related to two things:
1. Huawei not complying to EU standards (and not even offering a. enu for switching to lower 5 GHz channels)
and
2. Killer not being able to connect to ch149 (while Intel strangely is)
The misery is that you cannot utilize full LTE speed of the P30 Pro when connecting a PC to it on 2,4 GHz WLAN.
This situation is unacceptable!
But currently neither Huawei nor Killer is willing to fix it.
Any thoughts or workarounds highly appreciated!!!
My brand new Realme X2 Pro is not detecting my 5Ghz wifi routers. I tried with another realme model also and that also doesn't detects this 5Ghz Wifi router. I tried searching with various other brands phones like Apple, OnePlus and Redmi which shows up my 5Ghz router without any issues. Seems like it's a software problem. Please look into the issue very seriously as many industrial Wifi Routers work in this 5Ghz band.
You are on custom ROM or on realme UI ? What channel your router set to. Which country you use your phone . When I am on custom ROM I can not see routers that have channel over 64 but on realme UI I can .
No problems here and I'm only connected to my 5ghz band,
On EU model with latest RUI update
i hava same issue with you. And i fix it with this severals way:
1. Turn on air plane mode
2. change your phone region to Singapore
3. restart your phone
4. then try to connect to 5Ghz wifi
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
ayoldguy1 said:
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
Click to expand...
Click to collapse
I had exactly the same problem and went through a "chat session" with OnePlus support about two weeks ago. I was asked to send my phone in for "repairs". The way their agent responded to my issue suggested that it is a common problem.
Edit: Sorry, my phone was running OOS 12 at the time I experienced the problem. I don't recall the build number and I don't have the phone now, so I can't check.
So, my phone has been "under repair" now for two weeks. No status update, no idea when it might be repaired or replaced. Meanwhile, I'm using my previous phone, a Moto One Ace 5G, and wondering why I bought the OnePlus at all.
ayoldguy1 said:
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
Click to expand...
Click to collapse
Did you check the negotiate speed?
Have a look with WiFi Monitor, ight shed some light.
maddler said:
Did you check the negotiate speed?
Have a look with WiFi Monitor, ight shed some light.
Click to expand...
Click to collapse
I think I figured out my problem. I have Verizon FiOS, and have a G1000 Quantum Gateway AC router and the matching extender. The extender had the same SSID for the 5ghz band as the main router .. so the phone would hang on to the router or extender no matter where I moved in the house, no matter whether I checked the "switch Wifi to stronger network" box. I created a 'sub' SSID, and now the phone will (usually) switch to the stronger network, and seems to work ok.
I didn't have this with my AC Wifi OnePlus 7 Pro, or with my AX laptop. But this did seem to fix the issue with the OP10. I wonder if the new FiOS wifi 6e router + new extender would work better with my 10 Pro if extender is broadcasting same SSID?
i lost wifi 6
ayoldguy1 said:
I think I figured out my problem. I have Verizon FiOS, and have a G1000 Quantum Gateway AC router and the matching extender. The extender had the same SSID for the 5ghz band as the main router .. so the phone would hang on to the router or extender no matter where I moved in the house, no matter whether I checked the "switch Wifi to stronger network" box. I created a 'sub' SSID, and now the phone will (usually) switch to the stronger network, and seems to work ok.
I didn't have this with my AC Wifi OnePlus 7 Pro, or with my AX laptop. But this did seem to fix the issue with the OP10. I wonder if the new FiOS wifi 6e router + new extender would work better with my 10 Pro if extender is broadcasting same SSID?
Click to expand...
Click to collapse
As long as the 2.4GHz and 5GHz bands will share the same SSID that's l;ikely the phone will pick the one with the "strongest signal".
If you want to make sure to always connect to the 5GHz one, using a different SSID is the only option. Doesn't really matter which AP/router/repeater/extender you use.
q
g96818 said:
i lost wifi 6
Click to expand...
Click to collapse
Check under the couch, that's always there!
maddler said:
As long as the 2.4GHz and 5GHz bands will share the same SSID that's l;ikely the phone will pick the one with the "strongest signal".
If you want to make sure to always connect to the 5GHz one, using a different SSID is the only option. Doesn't really matter which AP/router/repeater/extender you use.
q
Click to expand...
Click to collapse
Yea.. the issue was that I had the 5ghz band on the SAME SSID being broadcast by both router and extender.. forgetting the 2.4ghz didn't do anything, nor did ensuring that the "switch to stronger Wifi network" toggle was on. My OP10Pro would connect to the router's 5ghz signal when entering the house, then stay on it when moving around the house without switching to the stronger 5ghz signal with same SSID emitted by the extender. By creating TWO 5ghz SSIDs, one for router and one for extender, the OP10Pro now - usually, it isn't perfect - switches between the router/extender 5ghz SSIDs depending on the signal strength, though Android13's cutoff for defining "weak signal" seems either arbitrary or very forgiving. I'm wondering if Verizon's new Wifi 6E router + extender will fix this issue and allow me to just clone the SSID on both devices.. i read somewhere that wifi 6 and 6e devices can do this natively.. not sure as I'm a novice at best at networking. Thanks.
ayoldguy1 said:
Yea.. the issue was that I had the 5ghz band on the SAME SSID being broadcast by both router and extender.. forgetting the 2.4ghz didn't do anything, nor did ensuring that the "switch to stronger Wifi network" toggle was on. My OP10Pro would connect to the router's 5ghz signal when entering the house, then stay on it when moving around the house without switching to the stronger 5ghz signal with same SSID emitted by the extender. By creating TWO 5ghz SSIDs, one for router and one for extender, the OP10Pro now - usually, it isn't perfect - switches between the router/extender 5ghz SSIDs depending on the signal strength, though Android13's cutoff for defining "weak signal" seems either arbitrary or very forgiving. I'm wondering if Verizon's new Wifi 6E router + extender will fix this issue and allow me to just clone the SSID on both devices.. i read somewhere that wifi 6 and 6e devices can do this natively.. not sure as I'm a novice at best at networking. Thanks.
Click to expand...
Click to collapse
Other than the actual "sensibility", that's not a 10pro specific issue.
2.4 and 5 GHz bands will behave differently and the phone will "perceive" one or the other as the best choice based on various factors and the overall quality of the signal.
I had the very same issue on my laptop.
OnePlus support had my phone for 3 weeks to fix my 5G wifi speed problem. They report that they replaced the motherboard under warranty and the phone has been shipped back to me. I should have it in a couple days and will certainly test to confirm that 5G wifi speed is similar to other devices connected to my network.
I've defined separate SSIDs for 2.4g and 5g wifi in my gateway, so I can control which SSID I connect to. 2.4g was always consistent with other devices connected at 2.4g. The problem with my phone was related only to 5g.
FrogFan said:
OnePlus support had my phone for 3 weeks to fix my 5G wifi speed problem. They report that they replaced the motherboard under warranty and the phone has been shipped back to me. I should have it in a couple days and will certainly test to confirm that 5G wifi speed is similar to other devices connected to my network.
I've defined separate SSIDs for 2.4g and 5g wifi in my gateway, so I can control which SSID I connect to. 2.4g was always consistent with other devices connected at 2.4g. The problem with my phone was related only to 5g.
Click to expand...
Click to collapse
I received my "fixed" phone about a week ago now and I've been monitoring its wifi performance. Bottom line: 5G has been generally slow, much slower than my laptop or my Moto Ace 5G, but the speed is highly variable and quite fast sometimes. I just ran Speedtest on my laptop and OnePlus. Both were connected to the same 5G SSID. The laptop performance was 304 mbps down, 172 mbps up. The OnePlus performance was 48 mbps down, 205 mbps up.
I switched both the phone and the laptop to my 2.4G SSID. Laptop performance was 43 mbps down and 15 up. Phone performance was 116 mbps down and 88 mbps up.
After the 2.4G test, I switched the phone and the laptop back to the 5G SSID and immediately retested wifi speed. I observed performance of 339 mbps down and 373 mbps up on the phone. The laptop speed was 248 mbps down and 148 mbps up.
I know that my gateway broadcasts 5G on two different channels for the same SSID and I have no control over what channels it picks. Maybe the phone picks a congested channel sometimes and the slow observed speeds are due to that, whereas the laptop (and the Moto Ace) always seem to pick the less congested channel?
The other thing I read about was "randomized MAC address" versus "device MAC address" and someone, somewhere (I don't remember where) suggested that using device MAC address resulted in improved speed. I just made that switch for the 5G SSID. Speed is very good now, and I'll monitor it to see if it slows over time.
Sorry for the long message, but I'm thinking that the "fix" really did nothing to improve 5G wifi performance and there is something not quite right about the OnePlus's handling of 5G wifi.