PIN changed by itself - Samsung Galaxy Note 9 Questions & Answers

Strange thing happened this morning. I woke up and went to access my VZN Note 9 and my PIN code would not work. I have not changed it and it's been the same since I got it in September. The Biometric scanning allowed me to access the phone, but I could not do anything that needs the PIN. I checked for system updates and sure enough there was a "security patch" update #9 dated 3/29/19. Well I know if I restart the device it will require a PIN to access it again. So I backed it up, twice, and then let the system update install since I read that sometimes when people restarted that the PIN started working again. Well, nope...it wanted whatever the magically changed PIN was to be entered. At that point I had given up and started entering random codes to see if anything would work knowing that when I hit 10 attempts it would reset the phone. About 7 or 8 tried into it, I put the original PIN in and all of a sudden if freaking worked. I thought maybe there was a app with an update last night that took administrator access and went all rogue, but I don't see anything that really could/would do that. Anyone else experience this?

any security aps that require their own pin on that note?

Roboform, Audio Manager/Hide It Pro and they have the same PIN as the unlock.
Sent from my SM-N960U using Tapatalk

Related

Kaiser Prompts For Password

Hi,
Every now and then i'll wake up in the morning with my Tytn II II prompting me to enter a password, i've tried entering everything and checked all security features and made sure the "prompt for password when not used" has not been selected but nothing works, my only choice is to reset the device.
My main problem is the alarm clock does not work when it enters this mode which means I have to set another alarm clock just incase the phone enters the "enter password" mode over night.
I've hard reset the device but still this doesn't help.
Any suggestions?
I also have this crazy problem. Every now and again every 1-2 days I'll switch on my phone and be prompted for a password. I've never set any and the only answer is to soft reset and then all is fine until it happens again. The only other notable thing is that after about 5 failed guesses is tells me to input a1b2c3. Has anyone any idea what's going on - it's driving me nuts!!!
(ps I've tried zenyee but still no joy)
Wow, that would be annoying. Sorry, no help here as I use a password after one of my former devices "mistepeared"
Along these lines, I get prompted for my password everytime I connect to my Vista machine at home. I have yet to find a way to turn this off either. good thing it isn't my work machine as it would drive me crazy. At least le me enter the password on the main computer's keyboard instead of forcing me to open up my phone and type it in...
Shafty said:
I also have this crazy problem. Every now and again every 1-2 days I'll switch on my phone and be prompted for a password. I've never set any and the only answer is to soft reset and then all is fine until it happens again. The only other notable thing is that after about 5 failed guesses is tells me to input a1b2c3. Has anyone any idea what's going on - it's driving me nuts!!!
(ps I've tried zenyee but still no joy)
Click to expand...
Click to collapse
That is well weird.. Someone gets the same thing with an HP iPaq here: http://forums11.itrc.hp.com/service...47626+1201639304018+28353475&threadId=1190832
Unfortunatly theres no solution offered there either..
edit: I just had a play round after reading something and I think its something to do with the encryption for the SD card.. are either of you using it? If not are you synced to a work exchange server? Remote Device Wipe uses this code as well by the looks of it.. Have a read of this: http://blogs.msdn.com/windowsmobile...ows-mobile-6-storage-card-encryption-faq.aspx
The comments are where it mentions that code but the whole thing is worth a read.. theres also a document linked that tells you about device wipe if you havent heard of it.. I suspect this is related to your problem (in fact im sure it is)

HELP : Phone asking for PIN instead of Fingerprints after MarshMallow update.

Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Login into this website using your Samsung account
findmymobile.samsung.com/mindex.jsp
Find "Unlock my device" section
And make sure your device is connected to the internet then unlock you device
GreenXSI said:
Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Click to expand...
Click to collapse
On the MM build, after a reboot you have to use the pin but subsequent times will be fingerprint, I have no idea why they did this. Sorry that happened to you, I have no idea how to get around that other than to keep searching, someone else had had that happen I'm sure.
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Douglas333 said:
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Click to expand...
Click to collapse
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Rats! Catch 22...
MrMike2182 said:
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Click to expand...
Click to collapse
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Douglas333 said:
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Click to expand...
Click to collapse
You need to learn to "manually" back your stuff up yourself and don't rely on any programs/apps to do it...
There's seriously nothing the dev community could do because for 1 it's not the right way to go about this because if someone's phone is stolen or whatever basically they'd be able to come to XDA-Developers and find a way around the phone being locked for 2 that's definitely not what devs do, we don't look for ways to break into a phone or circumvent the security. You should have backed up anything you knew was important, simple as that .. You need to factory reset at this point. Sorry.

Phone Locked

So its been a while since I have used my LG G4 and last time I used it, I did a complete wipe. Now that I went through the setup wizard, after putting up Wi-Fi, it asks for the PIN. Why would it need a PIN if it is reset. I got the issue removed by going back into the setup wizard and turning Wi-Fi off. Ok I used the phone like normal and even did the system update by turning Wi-Fi on again. Now that Android is updated, the lock screen shows up and it requests a PIN. I used my old PIN which has been the same since my G2 all the way to my G5. I don't mind having to do a complete wipe as I stated before that I did a complete wipe before turning on the device. Since last time I have used custom ROMs and such my computer crashed so I do not have the SDK on the PC. Could anyone please help and maybe answer why my phone requires a PIN even though it was just reset? Thanks in advance.
cthedogg said:
So its been a while since I have used my LG G4 and last time I used it, I did a complete wipe. Now that I went through the setup wizard, after putting up Wi-Fi, it asks for the PIN. Why would it need a PIN if it is reset. I got the issue removed by going back into the setup wizard and turning Wi-Fi off. Ok I used the phone like normal and even did the system update by turning Wi-Fi on again. Now that Android is updated, the lock screen shows up and it requests a PIN. I used my old PIN which has been the same since my G2 all the way to my G5. I don't mind having to do a complete wipe as I stated before that I did a complete wipe before turning on the device. Since last time I have used custom ROMs and such my computer crashed so I do not have the SDK on the PC. Could anyone please help and maybe answer why my phone requires a PIN even though it was just reset? Thanks in advance.
Click to expand...
Click to collapse
could be something to do with factory reset protection or encrypted device

Help rooting/enabling adb on bootloader & google locked Marshmallow

I bought a Moto X (2014) with a broken/damaged screen for super cheap. When I bought it, it vibrated and made sounds so I knew it was functional. The next day, the alarm woke me up so I turned it off. The day after it happened again, so I just let it ring under a pillow until the phone died. Yesterday, the screen replacement finally arrived and I performed the switch myself.
When I tested the screen before closing it back up, the phone wouldn't boot, but the screen itself appeared to be functional so I closed it back up. The infamous green light issue was occurring, no doubt due to the fact that I let the battery drain completely then left it in a drawer for about a month, in addition to God knows what the previous owner had done to it.
After several hours of hooking it up to various chargers and cables and computers and performing a seemingly infinite number and duration of button combinations, it finally booted up, and started to charge normally.
Only then I realized it was still protected by the pattern code from the previous owner. Due to fear of FRP, I kept trying to crack the pattern code to no avail. Eventually I said frick it and went into bootloader mode to try and unlock the bootloader, but it turns out that adb is not enabled, and neither is the "allow bootloader unlock". So I said frick it and hit factory to reset the phone, but the phone simply rebooted. Odd. Alright, so I hooked it up to a computer in bootloader mode and performed fastboot erase userdata. Upon reboot, FRP had kicked in.
Hours of searching yielded various methods of bypassing this, none of which worked. However due to the blessing/curse (more on that later) that it's on Marshmallow, I was able to use a Google Assistant loophole to access pretty much the entire device (minus Google apps, including the play store). This included the settings app. To my dismay, I'm unable to activate dev options and the reset button is greyed out, no doubt due to a group policy preventing these functions until the owner's Google account is entered.
I came across a method that showed a lot of promise. Through the use of an app called Quick Shortcut Manager, it allows you to log into any Google account and once you reboot afterwards, FRP is no longer an issue. However in my case, since I seem to be exceptionally lucky, during the sign in process, the phone reboots unexpectedly. How very odd. Retried several times under various conditions, including Force Stopping all Google apps (which returns the navbar buttons, without function, and also the notification tray but not quick settings).
Alright. I installed Telegram via apk and logged in. As soon as I logged in, the phone reboots unexpectedly again, which leads me to believe that this random reboot occurs whenever ANY account is added to the device (because Telegram accounts are saved under Settings > Accounts).
Knowing I'm stuck with a locked bootloader and no way of unlocking it without accessing dev options which I'm unable to do, I decided to try flashing an earlier build. I downloaded 4.4.4 and 5.0.1 factory images and proceeded to try flashing 4.4.4, to no avail, since apparently downgrading is also impossible with a locked bootloader. Most commands returned a "remote failure" response. I continued anyway and upon reboot I discover that nothing has changed. I've tried this with both system images.
I tried RSD Lite as well but it won't even detect the phone in fastboot/bootloader mode (on Windows 10 Insider Preview). Tried with admin privileges. The "fastboot flash" option in the Config menu was greyed out for some reason.
I've hit a roadblock. I'm so ready to just toss this phone out the window but I decided to come here and ask for help first. Please, XDA. Do not fail me.
P.S. I've lost contact with the owner because I bought the phone on a local equivalent of Craigslist so neither the ad nor my communication with him still exists. And even if by some miracle I managed to find one, it would do me no favors if he would remove the account via Google Device Manager because I've already reset it. The only thing he can do for me is log into the phone using his email and password and then reset it, which would require going somewhere with WiFi that is also public all the while making sure he doesn't try to steal the phone back now that it's fixed.
Edit 2: Ever since I added the Telegram account, the phone is no longer usable, since it reboots unexpectedly as soon as it connects to WiFi and discovers that an account has been added to the device. I'm going to reset it again so I can continue using it with these limitations.
I remember once on a Samsung device I found a pre-rooted IMAGE file and flashed it via fastboot and that fixed everything. I can't seem to find anything of the sort for this phone though.
I've found instructions on how to convert a ZIP ROM into a system image, but those instructions are only for Linux.

Latest update seems to have screwed up my phone (June 25th OTA) Phone keeps restarting

Kept finding my phone require the "password required after reset" - this happened like 20-30 times yesterday (and yet I was busy and could never "catch" it happening, most I'd notice is seeing the Samsung logo on the screen.
1 . I 've not installed any 3rd party app recently
2. This still happens in safe mode, so I think it is not being caused by an app at all
3. This happened after I install the most recent updates
Anyone know anything that can help? I haven't find any news on the update causing problems and I really hope I won't have to factory reset.
Edit - UPDATE - After unsuccessfully trying to find any solution I may have found one issue in my googling that could be the culprit - I disabled fingerprinting in my biometrics and for the last hour or two it is not restarted I'll keep watching and report back if it causes it but I found a single post somewhere in my googling that mentioned the security update causing the restarting to happen when he had fingerprinting enabled. It sucks because I use that frequently but I guess I'll just have to wait - what I don't understand is why I can't find any information about this being a problem reported by other users currently - I'm googling and filtering my results for the last day and the last week and not finding anything related to this security update patch
EDIT - 3 PM - (basically 8 hours) - no restart at all since turning off Finger Print (and restarting device once to make sure it was a clean reboot) - So yeah, the June 25th android security on my Samsung note 9 made a bug where if you have finger printing enabled, it will force your phone to restart. (I think the reason is the phone requires a password once you reboot, so it's a protection thing I guess).
The phone will never allow you to use a fingerprint for access after a restart or reboot. Non-biometric sign-in only.
aZooZa said:
The phone will never allow you to use a fingerprint for access after a restart or reboot. Non-biometric sign-in only.
Click to expand...
Click to collapse
I am aware of that.
So tell me why it continually reboots then? I've signed in with my password everytime.
Blakestr said:
I am aware of that.
So tell me why it continually reboots then? I've signed in with my password everytime.
Click to expand...
Click to collapse
I'm sorry I can't help you any further. You seem like an intelligent and eloquent person, but I might suggest to you that a 'please' and 'thanks' go a long way...

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