Proximity sensor doesn't work perfectly with messengers - Huawei P30 Pro Questions & Answers

When placing a phone call, proximity sensor works well.
But when I place a call in messengers (WhatsApp, Signal, Skype) screen is often turns on/off during the call. Annoying.
Does anyone have it?

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[Q] Proximity Sensor Problem

has anyone had issues with the Proximity Sensor not sensing your face properly and the screen turning on during calls? I have had several calls where the mute, speakerphone, or end call button were pressed while I was in the middle of a conversation. I am holding the phone to my face, touching my skin. No space between the sensor area and my ear at all.
It's very annoying.
ixll said:
has anyone had issues with the Proximity Sensor not sensing your face properly and the screen turning on during calls? I have had several calls where the mute, speakerphone, or end call button were pressed while I was in the middle of a conversation. I am holding the phone to my face, touching my skin. No space between the sensor area and my ear at all.
It's very annoying.
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Yes. The worst is when you turn the speaker phone on in the middle of a call and get your ear drums blasted.
onehitch said:
Yes. The worst is when you turn the speaker phone on in the middle of a call and get your ear drums blasted.
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Yes, that is exactly what has happened to me a few times now.
Sucks big time, I had some app that made the flash turn on when a call was coming in, removed that, it seems like things are better, might have been the culprit.
If you're rooted, you can use Rezound Prox Sensor Calibrator from the Play Store to adjust the minimum and maximum values to get better results from your proximity sensor. I had to do that especially while running an AOSP ROM on my HTC One.
ixll said:
has anyone had issues with the Proximity Sensor not sensing your face properly and the screen turning on during calls? I have had several calls where the mute, speakerphone, or end call button were pressed while I was in the middle of a conversation. I am holding the phone to my face, touching my skin. No space between the sensor area and my ear at all.
It's very annoying.
Click to expand...
Click to collapse
kazhar90 said:
If you're rooted, you can use Rezound Prox Sensor Calibrator from the Play Store to adjust the minimum and maximum values to get better results from your proximity sensor. I had to do that especially while running an AOSP ROM on my HTC One.
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Click to collapse
+1 just found that app today and fixes everything.

[Q] Bad Proximity Sensor?

Hey guys, so the last couple of times I've made calls I noticed my screen would stay on during the calls. My ear would be pressing buttons during the calls causing havoc.
So I did a little research and found the hidden menu to test the proximity sensor, which is *#0*# on the dial pad. In doing so if your sensor is working correctly, at the sensor menu, the screen well turn green if the proximity sensor is covered. Mine doesn't, do I just assume my sensor went out or is there a procedure I can do to get it working again?

Issue with Proximity Sensor. (XT1052)

Hey, I'm using Moto X 2013 Xt1052 running Lollipop 5.1, My proximity sensor is not working, I'm sure it's the proximity sensor because I used test apps and I can see it's detecting proximity all the time at a distance of 3cm.
Obviously, my biggest problem with that is that my screen goes dark when I make a call (Because the proximity sensor think the phone is near my ear). Trying to use the power button to turn on the screen didn't work so I set the power button to hangup calls (Otherwise I had to wait for the other side to hang up!).
I think the Proximity sensor has got some Hardware defect, Please help me telling a way how to disable the proximity sensor so that while placing a call the screen won't go off.
I have the same problem on my phone. It happens not always but sometimes during calls. Or when I hear a long vocal on whatsapp putting the phone on the ear.
vijayid_94 said:
Hey, I'm using Moto X 2013 Xt1052 running Lollipop 5.1, My proximity sensor is not working, I'm sure it's the proximity sensor because I used test apps and I can see it's detecting proximity all the time at a distance of 3cm.
Obviously, my biggest problem with that is that my screen goes dark when I make a call (Because the proximity sensor think the phone is near my ear). Trying to use the power button to turn on the screen didn't work so I set the power button to hangup calls (Otherwise I had to wait for the other side to hang up!).
I think the Proximity sensor has got some Hardware defect, Please help me telling a way how to disable the proximity sensor so that while placing a call the screen won't go off.
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Click to collapse
It's very hard to disable it in software. The best way is to open up the phone and physically remove the sensor from the PCB. It's easy to chop it of with a flat screwdriver.Problem solved.

Proximity Sensor?

I was on a call earlier, and I noticed yob ending the call that my face had opened up Facebook messenger. Anyone else having issues with the proximity sensor? Maybe a fluke, I don't talk on the phone much. Gonna treat it more in case I have to exchange it
There are settings for this.
Normally i have my power button to lock the screen.
But uts not always needed. If your ear is close to the sensor it will turn off the screen. But if your a few cm away it or its on am opening of your ear it will turn the screen back on.

{LOS 17.1} Proximity Sensor bug ? Screen shuts down and does'nt lit back when phoning

Hello I've been happily using L.O. S 7.1 for three month on my XZ1C . But It's been a few weeks that the screen turns off to black when dialling a call, before I put the phone to my ear. It doesn't lit back unless I make a long press on the screen and activate the speaker, or the keyboard icon so that the screen stays accessible while phoning. It looks like a proximity sensor bug.
I've made some tests with "Sensor Readouts app" , and the proximity sensor seems to react normally.. So I've tried to use another Dialer app, or to reinstall the Stock Phone dialer app because it's a very uncomfortable issue. BUt no success so far... Is there a way to reinitalize the Proximity sensor and/ or the Telephone app on LOS 17 /1 ?
Thanks for any hints.

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