Google "Okay Google" Not Working (RESOLVED) - Huawei P30 Pro Questions & Answers

I'm feeling really stupid.
Since moving to the P30 Pro, the Okay Google voice command hasn't worked. When I go to the Google Assistant setting, it says my language isn't supported. Since the device is set to US English this seems a bit farfetched. I'm sure I'm missing the obvious. What is it?
Thanks.
RESOLVED
I live in Rome, Italy but am a native English-speaker. I had US English as my default language and Italy as Region. Turns out that that confused things and made it impossible to use voice commands. Once I change Region to the US it started to work. Don't recall having this problem before switching to the P30 Pro. My Samsung S10+ and Pixel 3 XL worked just fine.

Have you retrained your voice model?

Works fine for me.

guiltyundertaker said:
Have you retrained your voice model?
Click to expand...
Click to collapse
I can't even access the option to retrain as it says that my selected language isn't supported. The phone is set to US English. It's very strange. Guess I'll try to reset and start over.

Itaintrite said:
Works fine for me.
Click to expand...
Click to collapse
Some setting must be corrupted. Will try to reset as new and start over. Thanks.

Related

OK google not working on EU rom

Hi all, after changing to EU rom from Chinese rom, I notice voice assistant won't stay switched on and is greyed out. I can use voice input for other features (keyboard, assistant) but to try set up OK google or retrain my voice, it is all greyed out in Voice Match settings.
Can't find any other threads for this or tips. All google results tips don't work.
Any suggestions out there?
I noticed the same! curious on what others have experienced.
+1 Me too
yup, same here! Tried a coup-le of methods suggested and eventually gave up. For now my fix is holding the AI button activates Google Assisstant. Also saves on battery drainage this way instead of the phone always listening for the magic words "ok google"
I never use this feature, but I can confirm that it's not working too on my device
EU rom is based on Chinese Rom, I have read somewhere their feedback about this. Generally, they can't make OK Google works on EU rom, at least for the time being. If you desperately need it, Global rom is the only choice.
If I bought my MI9 on netherlands, does it come stock with the xiaomi.eu ROM ?
ManuBBXX said:
If I bought my MI9 on netherlands, does it come stock with the xiaomi.eu ROM ?
Click to expand...
Click to collapse
No it comes with an official global rom.
xiaomi.eu is a kind of custom rom so you will need to unlock and flash it.
Mine is not greyed out, but when I try to enable "Access with voice match" it says "Something went wrong. Try again later" and it's not enabling.
Xiaomi.eu 9.4.25
Sent from my MI 9 using Tapatalk
Same here. Mi 9 global 10.2.28.0. can't activate access with voice match.

Global Rom to EU & UK

Anyone flash the EU & UK Rom version? Wondering if it has more features like Chinese Rom but with Google Play.
Yes, only copy the firmware .zip in to root mobile and go to the ajust ans select the 3 point of "up_right".
Select "upload from internal memory" and let's go
SuperDroidMe said:
Anyone flash the EU & UK Rom version? Wondering if it has more features like Chinese Rom but with Google Play.
Click to expand...
Click to collapse
I got mine from UK website (https://uk.redmagic.gg) and the ROM that came with it seems to be the normal Global ROM, meaning no extra features like the Chinese ROM. AND still stuck with March security update really hope we get some updates for this phone, it kinda needs it xD
hugoprh said:
I got mine from UK website (https://uk.redmagic.gg) and the ROM that came with it seems to be the normal Global ROM, meaning no extra features like the Chinese ROM. AND still stuck with March security update really hope we get some updates for this phone, it kinda needs it xD
Click to expand...
Click to collapse
Same here, from the same site, unfortunately I can't use it, I'm on EE and when someone calls me, instead of seeing the caller name or number, I only get Unknown Caller.
What network are you on?
Nightpwish said:
Same here, from the same site, unfortunately I can't use it, I'm on EE and when someone calls me, instead of seeing the caller name or number, I only get Unknown Caller.
What network are you on?
Click to expand...
Click to collapse
Mine is working fine, I'm on Virgin, which is an EE affiliate, so same network basically, but I do get the call is working just fine, if you can, do a factory reset and if it asks to restore apps from a previous phone, say no to that and setup as a new device, just to see if it's a backup that's messing the caller ID, had that before, but with SMS messages.
@hugoprh I already did a reset, no backup, same result...
It's working properly on any other network, except EE..
Nightpwish said:
@hugoprh I already did a reset, no backup, same result...
It's working properly on any other network, except EE..
Click to expand...
Click to collapse
That is really strange you can call EE and say you've lost your SIM card, that way they will send you a new one, could be a really old SIM card you have and it's missing some feature the red magic needs, maybe...
hugoprh said:
That is really strange you can call EE and say you've lost your SIM card, that way they will send you a new one, could be a really old SIM card you have and it's missing some feature the red magic needs, maybe...
Click to expand...
Click to collapse
I had some looon conversations with EE support... It ended with " I suggest you to buy a phone from us to avoid these problems" ).
But it's a good idea to try a new SIM, maybe that's the culprit.
Many thanks

Android Messages RCS Chat

Does anyone know if the American version of the Xperia 1ii on T-Mobile can work with RCS Chat through Android Messages? When I went to turn on the feature, it says that the feature isn't available for the device. This just seems really weird, especially since it worked on the Xperia 1 ( which I upgraded from).
Any ideas?
I had this working on T-Mobile. Update Carrier Services in the Play Store
augie7107 said:
I had this working on T-Mobile. Update Carrier Services in the Play Store
Click to expand...
Click to collapse
Hi, thanks for the quick reply. Unfortunately, carrier services is on the latest version, and I also checked the APN settings to make sure they were correct. After restarting the device, now the Messages app indefinitely tries to verify my phone number, to no success.
Thanks for the quick reply.
I've had similar issues with RCS on other unlocked phones. If you clear the data of carrier services and either data/cache of messages that normally did the trick for me. Clearing data in messages only resets the app settings and does not get rid of messages. But will unarchieve messages that were before.
I haven't had to do it in a while and not on my mark ii, but it would take care of RCS and random Google Phone app issues on my Nokia Pureviw and Xperia 1.
Hope it helps.
tjk639 said:
I've had similar issues with RCS on other unlocked phones. If you clear the data of carrier services and either data/cache of messages that normally did the trick for me. Clearing data in messages only resets the app settings and does not get rid of messages. But will unarchieve messages that were before.
I haven't had to do it in a while and not on my mark ii, but it would take care of RCS and random Google Phone app issues on my Nokia Pureviw and Xperia 1.
Hope it helps.
Click to expand...
Click to collapse
Thanks for the suggestion. I tried this a bunch of times, and still no dice. I will say that my phone is still on the August security patches. Not sure if this matters, but just thought I'd point that out. Cheers.
Yeah, I don't know why we're still on Aug 2020. Other variants got September and October.
Have you tried uninstalling updates on carrier service and then reinstalling the updates? If I remember correctly the carrier service app is the main drive behind it. Maybe Google Play System and Service has something to do with it too?
tjk639 said:
Yeah, I don't know why we're still on Aug 2020. Other variants got September and October.
Have you tried uninstalling updates on carrier service and then reinstalling the updates? If I remember correctly the carrier service app is the main drive behind it. Maybe Google Play System and Service has something to do with it too?
Click to expand...
Click to collapse
I have tried that, but still nothing. It's really frustrating, because little things like this that I'm noticing after having the phone for a couple of months that make me feel the 1ii is a downgrade from the Xperia 1. Thanks again.
el_sur said:
I have tried that, but still nothing. It's really frustrating, because little things like this that I'm noticing after having the phone for a couple of months that make me feel the 1ii is a downgrade from the Xperia 1. Thanks again.
Click to expand...
Click to collapse
Just out of curiosity what model do you have? I have the us unlocked and rcs works fine on tmobile. No messing around with settings. It just works.
R800x_user said:
Just out of curiosity what model do you have? I have the us unlocked and rcs works fine on tmobile. No messing around with settings. It just works.
Click to expand...
Click to collapse
I have the XQ-AT51. Strange that it works for you.
el_sur said:
I have the XQ-AT51. Strange that it works for you.
Click to expand...
Click to collapse
Yeah that's strange, same model and carrier. Maybe take the updates. I'm on the same august update as well. Maybe a factory reset?
---------- Post added at 01:42 AM ---------- Previous post was at 01:40 AM ----------
el_sur said:
I have the XQ-AT51. Strange that it works for you.
Click to expand...
Click to collapse
Have you checked the chat features in the messages settings?
R800x_user said:
Yeah that's strange, same model and carrier. Maybe take the updates. I'm on the same august update as well. Maybe a factory reset?
---------- Post added at 01:42 AM ---------- Previous post was at 01:40 AM ----------
Have you checked the chat features in the messages settings?
Click to expand...
Click to collapse
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
el_sur said:
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
Click to expand...
Click to collapse
Gotcha, mine just looks like this.
el_sur said:
Yes I've checked the chat features in the settings. I've tried calling T-Mobile to see if their tech support could help. An absolute waste of time, i must say. They had no idea what I was talking about.
Click to expand...
Click to collapse
I'm in Australia and when I first got my phone it didn't work. It won't even let me toggle chat feature on. I came across your post and said ohhh let me check it again and boooom it was There. I enabled it and verified number was working within 30 seconds
Hazzay88 said:
I'm in Australia and when I first got my phone it didn't work. It won't even let me toggle chat feature on. I came across your post and said ohhh let me check it again and boooom it was There. I enabled it and verified number was working within 30 seconds
Click to expand...
Click to collapse
So I actually got in contact with Sony, and they said that the phone does not come with the RCS universal profile 1.0, which is required for it work. How is this even possible?
Try to do it manually:
https://lifehacker.com/how-to-manually-enable-rcs-on-android-right-now-update-1839416118
Scorpiusest said:
Try to do it manually:
https://lifehacker.com/how-to-manually-enable-rcs-on-android-right-now-update-1839416118
Click to expand...
Click to collapse
Thanks, but Google updated the app to prevent this hack from working.
el_sur said:
So I actually got in contact with Sony, and they said that the phone does not come with the RCS universal profile 1.0, which is required for it work. How is this even possible?
Click to expand...
Click to collapse
Well mine must have came with the universal profile as it started to work on its own after I toggled it on

Question Some issues with Chinese ver. Did anyone came across same issues?

Hey guys, i just got my 11 ultra . Debloated all that chinese crap and installed all google services. Everything seems to work perfectly fine except "Hey Google" Voice Match in option is grayed out . It says " This feature is currently unavailable on this device" Also on my lock screen it says No Service , although my carrier works perfectly fine , i can make calls and receive without problems (T-Mobile) Did anyone came across same issues?
mahnut01 said:
Hey guys, i just got my 11 ultra . Debloated all that chinese crap and installed all google services. Everything seems to work perfectly fine except "Hey Google" Voice Match in option is grayed out . It says " This feature is currently unavailable on this device" Also on my lock screen it says No Service , although my carrier works perfectly fine , i can make calls and receive without problems (T-Mobile) Did anyone came across same issues?
Click to expand...
Click to collapse
I think it is just some small bugs, but hey google hardly ever works on any Chinese rom phone
Princevelyn said:
I think it is just some small bugs, but hey google hardly ever works on any Chinese rom phone
Click to expand...
Click to collapse
i guess i have to wait until my bootloader gets unlocked so i can switch to EU rom.

Does "Hey Google" work on your S10 w/Android 12?

Can anyone tell me if they're able to use Hey Google / Google Assistant voice commands on a Galaxy S10 that's been updated to Android 12?
I've been about 2 weeks now, and have failed to get dozen of more suggested fixes to solve the problem of voice commands not working on a renewed S10 I bought on Amazon. It was working out-of-the-box, but after activating the phone and installing a few apps, it hasn't worked since. I was on the phone with Samsung support for an hour or more, and even they weren't able to get it working.
If someone can confirm they have it working on a S10 with the Android 12 update, I'll go ahead and return this one for another. I do like the particularly bright 820 nits screen.
Fervently hoping to get one or more response(s) here on this S10 thread as I've not had luck elsewhere.
Hello TakuSkan, yes the google assistant still works just no more need to say "OK google" you just have to activate it in the parameter so you can choose your assistant between the 3 known bixby or google for alexia pariel you have to install the alexia application Amazon.
Please say hello when you post would be welcome thank you
meric57 said:
Hello TakuSkan, yes the google assistant still works just no more need to say "OK google" you just have to activate it in the parameter so you can choose your assistant between the 3 known bixby or google for alexia pariel you have to install the alexia application Amazon.
Please say hello when you post would be welcome thank you
Click to expand...
Click to collapse
Hello meric57!
Thanks ever so much for your feedback, That's encouraging to hear. Assistant was set and working when I 1st got the phone. But it seems I've exhausted every approach to get it back. I'm looking to use it for voice commands and hands free navigating Google Maps on my motorcycle via a Sena comms system..
The S10 originally came with Android 9 Pie, but all the renewed ones being sold now have been upgraded to 12 like mine. So you say you have or have seen Android 12 S10s where Assistant and voice commands do operate phone and navigating functions properly? Is that right?
For a while it all seemed to be coming down to wondering if 12 might have been at the root of my problem. But I'll stick with having Amazon swap this 12 S10 with another if folks with the same model & OS version have voice commands working properly.
Thanks again for your input meric57. Much appreciated!
hello,
Yes google assistant works just who no longer needs to say "ok google" just activate in the search parameter "google assistant" then once activate ask directly what you want
Hey...
Yeah, I'm able to ask Assistant whatever I want on my older phone since they dropped OK Google. I'm still wondering if your S10 has been updated to Android 12. Or if anyone else with a S10 with Android 12 can confirm voice commands work for them. I'm a little wary of the v12 upgrade.
Edit: OH! I just spotted "Galaxy S 10 SM-G973F UI Version 4.1 Android 12 XEF" in your signature. Great! Anyone else second this?
erase thank you
Hello TakuSkane, I just saw that you have S10 SM-G973U1 so I think it comes from your problem. Look here to read the first message https://forum.xda-developers.com/t/g973u-and-g973u1 -firmware-links-here.3905852/ you have the link for the firmware or ask here for your concern.
At worst, return your S10 to Amazon and take an S10 from an official operator.
Thanks for the info meric57. I'm not all that tech savvy when it comes to mobile devices. I don't see anything in the 1st post in that thread related to my issue. And it says the G973U1 is for the same phone but without all the carrier bloatware. Which sounds like it would be preferable. Are you suggesting that flashing to G973U might solve my problem?
Hello takuskan, the concern that you have these the S10 the motherboard install SM-G973U1. I do not know if your network and your operator works in your region or not read well all that is marked on the link that I put see more see the posts in the discussion thread.
Me, bixby-alexia-google assistant works on my S10 SM-G973F exynos 4 G.
Hey meric57. Since I can return the phone, that's the "easiest" way forward after chasing fixes for weeks now. I'll look for the G973U, G973U1, G973F models when I choose another. If all I can get that's affordable (cheap) is another G973U1, and if that one still has the problem, I'll follow up here and read through that thread you linked to. But as I've written, Assistant DID work when I 1st got the S10. Sooooo... we'll see. Thanks for being the only soul on these forums to give me a little feedback. In fact I've not gotten any other feedback on other support sites either.
Hello TakuSkan, I don't look at the price, I prefer to buy from an official SFR-orange operator... I'm sure I have a smartphone that works and hassle-free, take a phone from a market or sales site like amazon or others I don't buy I don't trust it tells you unlocked all operators ok my there is a network chip either US or Asia.
It is EU certified for the network
Sadly some folks have no choice but to cut corners as they navigate today's financial super highways.

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