P 30 Pro Firmware VOG-AL10 - Huawei P30 Pro Questions & Answers

Hello,
I'm currently in China but from Canada, and picked up the P 30 Pro (love it!) while here.
I've been reading I can update the firmware to get Google on swipe left instead of HiBoard.
The model says it's a VOG-AL10 on the settings page. Is it possible to use the VOG-L29 or or other firmware? I don't want to brick my device.
Everything on the phone otherwise works, I just don't like the HiBoard being in Chinese so I would like to get google on that screen instead. Is this possible yet? I do have developer options but i cannot select unlock bootloader.
This is my first Huawai phone so I'm not too clear on how to go about doing this.
I was going to grab the firmware from this site;
https://support.halabtech.com/index.php?a=downloads&b=folder&id=44877

I thought Huawei locked the bootloader, no?

kittiyut said:
I thought Huawei locked the bootloader, no?
Click to expand...
Click to collapse
sorry you're right, i will edit my post, i do have developer options access but no bootloader option in here

Hi ! Does anyone have any news on if we are able to flash international firmware on vog-al10 ? I'm in the same situation as OP. Bought the phone in China but wanted to use it in Europe and current firmware is not well translated. Also, are we able to do so without unlocking the bootloader ?

flewid said:
Hello,
I'm currently in China but from Canada, and picked up the P 30 Pro (love it!) while here.
I've been reading I can update the firmware to get Google on swipe left instead of HiBoard.
The model says it's a VOG-AL10 on the settings page. Is it possible to use the VOG-L29 or or other firmware? I don't want to brick my device.
Everything on the phone otherwise works, I just don't like the HiBoard being in Chinese so I would like to get google on that screen instead. Is this possible yet? I do have developer options but i cannot select unlock bootloader.
This is my first Huawai phone so I'm not too clear on how to go about doing this.
I was going to grab the firmware from this site;
Click to expand...
Click to collapse
Any luck? I'm in same situation as you.
I can't even add credit card to Google Pay as it says device is rooter or modified. Also shows as device not certified under Google play

SG_CyborgX said:
Any luck? I'm in same situation as you.
I can't even add credit card to Google Pay as it says device is rooter or modified. Also shows as device not certified under Google play
Click to expand...
Click to collapse
Nope. I can add credit cards to google pay (I removed all the default apps, and switched to Google services is maybe why?) but i cannot use NFC, I can only pay with play store.

SG_CyborgX said:
Any luck? I'm in same situation as you.
I can't even add credit card to Google Pay as it says device is rooter or modified. Also shows as device not certified under Google play
Click to expand...
Click to collapse
Nope. I can add credit cards to google pay (I removed all the default apps, and switched to Google services is maybe why?) but i cannot use NFC, I can only pay with play store.

Probably I didn't describe the issue well. I can also add a card but not to be used with NFC at store. So same as you..

I also have P30 Pro VOG-AL10 (512GB, 8GB) and I'd like to crossflash it to L29.
Can I flash it using "normal" procedure (firmware->sd card, run update.app) ?

VOG-AL10 with Google account
Here is the solution: You need a mid range non activated in China Huawei phone logged with your Google personal account turned on. Open the ' PHONE CLONE' in your VOG-AL10 and select 'THIS IS THE NEW PHONE' to transfer all your data and apps stored in the mid range phone to the VOG-AL10. When the process has finished your VOG-AL10 will be a Chinese Huawei cloned phone with all the Google account functions.

Moral of the story - do your research first.
The P30 Pro Chinese versions do not usually have Google Play certification. I don't believe that there is currently a way to change the model ID to VOG-L29 either.

RW13 said:
Here is the solution: You need a mid range non activated in China Huawei phone logged with your Google personal account turned on. Open the ' PHONE CLONE' in your VOG-AL10 and select 'THIS IS THE NEW PHONE' to transfer all your data and apps stored in the mid range phone to the VOG-AL10. When the process has finished your VOG-AL10 will be a Chinese Huawei cloned phone with all the Google account functions.
Click to expand...
Click to collapse
Have you tried it? Was it successful?

what if you lost your phone and you can not clone it

Related

I have a EVA-AL00 arriving tomorrow...what do I need to know?

Ok, so I bought a P9 ( EVA-AL00 ) since I've always been a fan of Leica products, and I'm a hobbyist photographer. First off, I currently use an iPhone 5s for the last 2 months, and before that was using a OnePlus One, and before that an iPhone 5c and Blackberry Passport, so I've had a variety ogf phones over the last 2 years. I'm not into hacking, or unlocking or locking bootloaders and that type of thing, which is why I generally like Apple products, as they just seem to work out of the box. I'm leaving my 5s because the screen is too small, and I like what the P9 offers for the money, at a cheaper price point than an iPhone 6s. And the Leica optics.
So, having said that, what do I need to know once I get the phone tomorrow? Any critical or important tips or tricks? Again, I'm not into anything complicated when it comes to phones like rooting, etc... I'm in Canada and my Carrier is Bell. My ANdroid experience has been with the OnePlus One I used for a while, and I was generally pleased with it.
Thanks
Ok, so phone arrived. I made a mistake. It's a EVA-DL00.
It's running EVA-DL00C17B163, and I'm currently updating to 168. This is a CHinese version of the phone, from my understanding. I'm using it in English, but some things are still in Chinese. Is there any way to to flash with other software to make it all English?
najibs said:
Is there any way to to flash with other software to make it all English?
Click to expand...
Click to collapse
Welcome to the club
I recently bought the EVA-L10 (Chinese Dual-Sim, "premium" version, 4G/64G) while in Shanghai, and I have the same "problem" as you.
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
So, to your question, will it be possible to flash another firmware over your phones firmware? I say Yes, however at the same time I'm lying, because I'm also looking for this firmware for my phone, but if someone posts a EVA-L29 Firmware somewhere on the Interweb, I'm most certain this firmware will work on my phone and should also work on yours (might require bootloader unlock and root, but so what..).
But the phone is, chinese apps or not, awesome
/S
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
r0bb3r said:
Welcome to the club
I recently bought the EVA-L10 (Chinese Dual-Sim, "premium" version, 4G/64G) while in Shanghai, and I have the same "problem" as you.
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
So, to your question, will it be possible to flash another firmware over your phones firmware? I say Yes, however at the same time I'm lying, because I'm also looking for this firmware for my phone, but if someone posts a EVA-L29 Firmware somewhere on the Interweb, I'm most certain this firmware will work on my phone and should also work on yours (might require bootloader unlock and root, but so what..).
But the phone is, chinese apps or not, awesome
/S
Click to expand...
Click to collapse
najibs said:
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
Click to expand...
Click to collapse
Hi!
Of course, but there are still some applications that are "System Applications" that you cant get rid of, like HiCare, HiApp, .. etc. and if you are in a country using special characters like ü or åäö, these are not rendered correct in the Mail app (shows up as chinese chars).
BR S
---------- Post added at 09:50 PM ---------- Previous post was at 09:45 PM ----------
najibs said:
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
Click to expand...
Click to collapse
Have you checked out the contacts yet, .. did you manage to sync contacts from your Google account? Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
r0bb3r said:
Have you checked out the contacts yet, .. did you manage to sync contacts from your Google account? Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
Click to expand...
Click to collapse
No, I haven't. I'm also trying to figure out how to do that also! Let me know if you find out.
r0bb3r said:
Hi!
Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
Click to expand...
Click to collapse
I wrote a guide for this: http://forum.xda-developers.com/showpost.php?p=66874141&postcount=14
Milamber said:
I wrote a guide for this: http://forum.xda-developers.com/showpost.php?p=66874141&postcount=14
Click to expand...
Click to collapse
works like a charm! thank you sir! [emoji1]
Sent from my EVA-AL10 using XDA-Developers mobile app
Hi,
I also bought a P9 ( EVA-AL00 ) last June, and currently i'm having an issue.
Usually i don't have games on my phone, or almost none, but some days ago, i wanted to install Heartstone on my P9. When downloading , at about 85%, sometimes 9x% (once it reached 100%) suddently it pops out from Google Play, and don't install the game. I tried also with other games and it happens the same. It doesn't happens with every game, i tested sucessfully with Stack and Sokoban
I have plenty of free space on phone and several applications installed (no Google Play issue, i think).
After i received the phone, i download the Google services/play store APK without issues. I deactivated the chinese bloatware, with no issues. Once Google Play installed, i downloaded all other Google Apps i use and others without issues...well there is an issue i had with RT app. It installed ok, but sometimes when i want to open it, i have to try several times to open it... I click on icon but closes.
Have someone here with EVA-AL00 having this issue also?
Thanks!
Khav said:
Hi,
I also bought a P9 ( EVA-AL00 ) last June, and currently i'm having an issue.
Usually i don't have games on my phone, or almost none, but some days ago, i wanted to install Heartstone on my P9. When downloading , at about 85%, sometimes 9x% (once it reached 100%) suddently it pops out from Google Play, and don't install the game. I tried also with other games and it happens the same. It doesn't happens with every game, i tested sucessfully with Stack and Sokoban
I have plenty of free space on phone and several applications installed (no Google Play issue, i think).
After i received the phone, i download the Google services/play store APK without issues. I deactivated the chinese bloatware, with no issues. Once Google Play installed, i downloaded all other Google Apps i use and others without issues...well there is an issue i had with RT app. It installed ok, but sometimes when i want to open it, i have to try several times to open it... I click on icon but closes.
Have someone here with EVA-AL00 having this issue also?
Thanks!
Click to expand...
Click to collapse
Go to Settings->Apps->Play Store->Permissions and grant storage permission to it.
erayrafet said:
Go to Settings->Apps->Play Store->Permissions and grant storage permission to it.
Click to expand...
Click to collapse
Bingo!! It works like a charm!!
I had every permission activated on Play Store , except this one. Never though about this, since i already did installed several apps and those games i tested.
Thank you!!
Cheers!
r0bb3r said:
Welcome to the club
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
/S
Click to expand...
Click to collapse
I just bought the non-carrier specific 3G / 32G Chinese version (EVA AL00) P9 when I was in Guangzhou last week and had to do the following after coming back home to get it to work with google and sync with two google accounts.
1. Install Google Play Store from HiApp and sign in with first google account.
2. Make sure to give Google Play Store permission to access storage, otherwise large apps won't install.
3. Download apk of Google Contacts Sync from APKMirror
4. Download apk of Google Calendar Sync from APKMirror
5. Use the browser on the phone to download these two apk files and follow the instruction on the phone to install them.
Sorry I'm not allowed to post outside links yet, however google search keywords like Google Contacts Sync APK will turn up the download links.
6. Since the phone still did not allow me to add a second google account in Settings -> Accounts -> Add Account, I had to install Youtube and use the Add Account in Youtube to add a second google account.
After these steps, I was able to sync contacts and calendar events with both google accounts and install apps from Play Store.
Hi, I too recently purchased a Huawei P9 EVA- AL00 , my issue is that I cannot source the Drivers for this model and I have searched the web on several occasions and several web sites? I am trying to unblock the bootloader so I can change over to English version. Any help would be greatly appreciated.
Bootload unlock
Sea Angler said:
Hi, I too recently purchased a Huawei P9 EVA- AL00 , my issue is that I cannot source the Drivers for this model and I have searched the web on several occasions and several web sites? I am trying to unblock the bootloader so I can change over to English version. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/lg-g2/development/tools-srk-tool-useful-toos-lg-root-twrp-t3079076

Sharing my experience with a Chinese version Mate 20 Pro

So I finally received my Chinese version Mate 20 Pro Emerald variant and I spent the last 24 hours setting it up, now it's finally getting into a more or less stock android feeling. I decided to write a post because man, I've never spent so much effort just trying to setup a new phone.
Ordering
I ordered the phone from Huawei T Mall store on Nov. 11th. I paid about 1250 CAD through Alipay for the phone and ~ 600 RMB having my friend sending it to me via DHL. I also had to pay some import tax getting it into Canada but it's just bad luck, plus the tax really depends on how much you declare the value to be.
First Impression
I had a Oneplus 5, I like the cleanness of its ROM, it's close to stock android and I was using the Rootless Pixel 2 Launcher which makes it essentially a stock Android device. The Mate 20 Pro is a bit heavier than the Oneplus 5 and it's just slightly bigger.
I started with applying the tempered glass screen protectors I bought also from Taobao when I ordered the phone. Sadly I can't seem to get it in the right place, and it's greatly affecting the screen responsiveness and accuracy. I ended up throwing them away.
Turning it on, and I'm already having issue with the initial setup process. First of all, I was asked to create a Huawei ID. But guess what -- I live in Canada but Canada isn't an available option in the region list, somehow US is. I mean, this phone is not even available in US, why would you provide that as an option but not Canada?
I went ahead choosing US as the region. It asked for phone verification, that worked for me because US and Canada share the same country code.
After that, I uninstall a bunch of pre-installed apps -- they are mostly popular apps in China, plus a few useless utilities made by Huawei. I uninstall about 25 apps during this process.
Then I tried to restore all my apps from the old phone, first step would be getting Google Play Service working. Surprisingly Google Play Service is pre-installed. but I wasn't able to update it through the Huawei App Store, because US Huawei ID apparently is not supported. In fact I can't use any of the pre-installed Huawei apps, they are all blocked. So I deleted my account and created a Chinese one instead.
I was able to access the app store and update Google Play Service, along with Play Store. Google backup apparently didn't work. I ended up using the Huawei "Phone Clone" app to transfer all my stuff to this phone. It does the job pretty well.
Getting third party launcher working on Chinese ROM (If you have a global version then this may not apply to you)
Spent sometime getting all the apps logged in and tweaking settings, I started to look into replacing the stock launcher. But then you can't change launcher on the Chinese rom, so I did some research and here is what I did:
1. Install a third party launcher. I chose Nova Launcher here. Never used it before but Rootless Launcher kept crashing and for Rootless Pixel 2 Launcher, there is an annoying security alert saying "Google is using microphone" that kept popping up.
1. Enable developer mode
2. Enable USB Debug
3. Connect the phone to PC
4. Access ADB shell
5. uninstall stock launch: pm uninstall -k --user 0 com.huawei.android.launcher
6. Reboot
A few notes on using this 3rd party launcher hack:
* I also installed the Nova companion app to have Google Feed panel access.
* You need to allow Nova companion to auto-launch in Settings -> Apps -> App Launch, otherwise rebooting the phone will make Google Feed panel disappear.
* If you select gesture navigation in system setting, swiping up from bottom may not work.
Getting Google Assistant to work
The phone has the Huawei voice assistant by default, and changing the default Assistant app to Google doesn't work. The shortcut still only bring up the Huawei voice assistant. The fix is to uninstall the app using the same process above. The package name is com.huawei.vassistant. After reboot, I was able to access Google Assistant using the home button (I still prefer three key navigation). "OK Google" doesn't work on Home screen though.
Make sure push notifications are working
I also noticed I don't receive push notifications most of the time. For example, I have Duo Mobile which is used as an authenticator at work. Having the screen on, I didn't receive the push notification. I had to launch the app manually to see the authentication request. Here is a workaround:
1. Settings -> Apps -> App Launch
2. Find the app you wish to receive push notification
3. Disable auto manage, it will ask you how you want to manage manually, choose Auto-launch and Run in Background at least
Known Issues/Todo list
Here are some of the things that I'm having issue with but haven't figured out a solution yet. Please let me know if you know a solution to any of them:
1. Google Pay Contactless does not work. This is almost a deal breaker. From what I've read, it seems to be just Chinese version doesn't work.
1. LastPass accessibility setting gets reverted to off randomly. This seems to related to when I close all apps using the trashcan button on recent apps screen.
2. Default Assistant app setting mysteriously gets reset to None. Still don't understand why.
3. Text in the notification just look so bad. Also not sure how to tweak that.
4. The security alert for app using microphone keeps popping up in Google Assist and Google Feed. I'm not sure how I should feel about that...
Things I like about this device
1. Chinese version supported dual SIM. I believe the global version does not.
2. photos in low lights are awesome.
3. charging is super fast! I also got the wireless charging thing.
4. I'm happy with its battery performance so far.
5. It's a faster device overall. The games I play run smoother on this phone comparing to Oneplus 5. I understand OP5 is an older phone but that's the only reference point I got.
That's what I had so far. I'm also keeping an eye on the progress of FunkyHuawei Mate 20 Pro support -- I'm looking forward to flash the global version ROM hoping it has better google integration and less chinese-oriented useless "features".
Hope it helps!
Thanks for sharing
Does the device show as being certified in the Google Play Store? If not, this would probably explain why contactless via GP doesn't work
Minotaur said:
Does the device show as being certified in the Google Play Store? If not, this would probably explain why contactless via GP doesn't work
Click to expand...
Click to collapse
Yes it shows as certified in playstore.
henexekrar said:
Yes it shows as certified in playstore.
Click to expand...
Click to collapse
Hmmm interesting... is there an error message or such that might indicate why GPay doesn't work?
Minotaur said:
Hmmm interesting... is there an error message or such that might indicate why GPay doesn't work?
Click to expand...
Click to collapse
when attempting to enable contactless, the following messages appear in order:
contacting your bank...
your bank is verifying your card...
added feature cannot be setup. contact your bank to resolve this issue.
I called the bank and they said they didn't get the request so they don't know what error it is.
I contacted Google and haven't got a response.
Did you already have the card in your GPay wallet, and were re-verifying, or did you add it from scratch? Guessing it may not make a difference though.
Minotaur said:
Did you already have the card in your GPay wallet, and were re-verifying, or did you add it from scratch? Guessing it may not make a difference though.
Click to expand...
Click to collapse
I had the card in the wallet for a long time. Used it with my old phone without issue.
Does it support Band 66? Thanks
Sent from my iPhone using Tapatalk
I was in China last week and almost bought the Mate 20 Pro. After reading many reviews I decided to not buy the Chinese Version and pay a little more to get the Google version from Hong Kong
Any updates?
Were you able to find any way to get LastPass working properly?
Accessibility features keep resetting for me right away.
Hi, have your version finger-id? I bought a mate 20 pro red in aliexpress but i can't find the finger-id......
John_nl_74 said:
Hi, have your version finger-id? I bought a mate 20 pro red in aliexpress but i can't find the finger-id......
Click to expand...
Click to collapse
The LYA-AL00 with 6 GM RAM and 128 GB storage has no fingerprint sensor. It only uses face, pattern, and password unlock.

registration problem

i was able to open account via email but when i try to register my phone it asks for a phone verification and let me only 3 country codes- china hong kong and india. so i cannot verify. help please...
iovardi said:
i was able to open account via email but when i try to register my phone it asks for a phone verification and let me only 3 country codes- china hong kong and india. so i cannot verify. help please...
Click to expand...
Click to collapse
i have nex 3 5g 8-256 from China
My account is registered without any problem with my email but if you want to start the warranty card you need a chinese / indian phone number. I don't need that because Liaow allready give a warranty. Really not a big deal for me.
vivo cloud, i music, ask for phone verification after i enter user and password. i need this cloud.
iovardi said:
vivo cloud, i music, ask for phone verification after i enter user and password. i need this cloud.
Click to expand...
Click to collapse
Ok, you want to use chinese cloud ? Me not.
i entered dev mode and rebooted to recovery. asks there for unlock bootloader code - so it looks like there is this option...the only question is who should i ask for the code
iovardi said:
vivo cloud, i music, ask for phone verification after i enter user and password. i need this cloud.
Click to expand...
Click to collapse
59200
karimasu said:
59200
Click to expand...
Click to collapse
what do you mean?
how to register live without a chinese phone number?
To create an account with e-mail only, you should be able to log in to your Vivo account with just e-mail if you use "WeChat, Alipay, Weibo, graph renren" account with other login methods from the official Vivo website in China . I created an account this way. No need for China, Hong Kong or India numbers.
You can use this german manual for creating a acc with a buyed number for just a few cents and also it is for change the launcher permanent to another one.
Vivo nex launcher wechseln
works bro thanks
lurchie85 said:
You can use this german manual for creating a acc with a buyed number for just a few cents and also it is for change the launcher permanent to another one.
Vivo nex launcher wechseln
Click to expand...
Click to collapse
kapeedp said:
works bro thanks
Click to expand...
Click to collapse
Please keep in mind that this website generates a temporary number, which can be a massive pain, on my Vivo Nex S I did a factory reset a few weeks after using this method and when I started setting up the device, it recognise that the phone was already linked to a VIVO account and it asked again to confirm the PIN, the issue here is that the PIN was sent to the number generated from the website above, but because the number used was a temporary one, I was unable to setup my device after the reset, I eventually followed a hacky guide to bypass this, but it was a lot of frustrating hours around this. After this horrible experience, I put it straight to eBay, I'll never buy a Chinese model of Vivo or Oppo phones, both require a chinese number to set them up.

Question Most Huawei apps don't work.

Hey, its been a few weeks since I got my Honor magic 3 Pro, imported from China.
For information I'm currently using it with my account in India region.
First things I've noticed is
I'm unable to access themes app on this phone, it says not available in your region, along with online music and other services.
Even on changing service region to other places like UK or Americas, I'm unable to access it, it just shows the preset themes.
Only China region works, but without an Chinese ID, I can't buy anything.
I can't even customized the themes.
However, the same Huawei account on a Huawei P30 Pro, can access everything in all regions, but themes, access online music etc.
So I would like help regarding this.
Secondly I've installed Google services (using youtube video by John Wang, followed for Huawei mate 40 pro) , but my Google play store doesn't detect my pre-installed apps, so I can't get any updates.
Also having old version of play store/ services means no Google payments and some apps don't work
Thirdly, blocking play protect notification via video methods, also block out notification from other apps, so any way around that?
I've found a workaround, for themes, I can change my region to China, download nd apply free themes, and then chance account region back.
However you can't buy anything unfortunately.
AxomiaHoiMoi said:
Hey, its been a few weeks since I got my Honor magic 3 Pro, imported from China.
For information I'm currently using it with my account in India region.
First things I've noticed is
I'm unable to access themes app on this phone, it says not available in your region, along with online music and other services.
Even on changing service region to other places like UK or Americas, I'm unable to access it, it just shows the preset themes.
Only China region works, but without an Chinese ID, I can't buy anything.
I can't even customized the themes.
However, the same Huawei account on a Huawei P30 Pro, can access everything in all regions, but themes, access online music etc.
So I would like help regarding this.
Secondly I've installed Google services (using youtube video by John Wang, followed for Huawei mate 40 pro) , but my Google play store doesn't detect my pre-installed apps, so I can't get any updates.
Also having old version of play store/ services means no Google payments and some apps don't work
Thirdly, blocking play protect notification via video methods, also block out notification from other apps, so any way around that?
Click to expand...
Click to collapse
hi there
do you have GMS completly working in system or using emulator such as gspace?
kianoush_jooon said:
hi there
do you have GMS completly working in system or using emulator such as gspace?
Click to expand...
Click to collapse
I have complete gms working, with no push notification/maps integration. Rest everything works fine.

Question Google play store issue after update

Hello, last night I received a software update on my device realme gt2 the version was the A.18 but soon afterwards I received a Google play store error that the device is not certified and I can't use Google pay. Anyone else facing the same issue. The device was bought in EU and had the European software version.
I also have "device is not certified" after update A18, but no issues with Google play. I can install, run any Google app, etc.
Also on the European version of the device.
wizard8400 said:
I also have "device is not certified" after update A18, but no issues with Google play. I can install, run any Google app, etc.
Also on the European version of the device.
Click to expand...
Click to collapse
His issue is with Google pay, not play. Google pay needs the device to be certified. Its up to realme to certify the build, hopefully anytime soon.
Yes!! Im having the same issues (Im in the UK)
Absolutely pathetic that they haven't certified the build. I use google pay daily and this is really frustrating
Same here I can't use Google pay anymore. Phone is EU. It giving a error that my device is not certified or is rooted.
karayemis said:
Same here I can't use Google pay anymore. Phone is EU. It giving a error that my device is not certified or is rooted.
Click to expand...
Click to collapse
I'm surprise we aren't seeing any more complaint on the Discord chat or Reddit tbh. A lot of people must surely use Gpay.
wonder if not many have the update installed yet
A lot of discussions take place in realme official boards (hoping that devs will see the issues faster) https://c.realme.com/in/board/detail/1522104068820979712
when did you get the a18 updates and what country?
2 days ago living in the Netherlands.
karayemis said:
2 days ago living in the Netherlands.
Click to expand...
Click to collapse
do you have rmx3311?
luki2411 said:
do you have rmx3311?
Click to expand...
Click to collapse
Yes
Yes I also have security check issues after my upgrade to RMX3311_11_A.18. I don't use Google Pay yet, but it indeed prevents me from setting it up. I am also in the Netherlands by the way.
I noticed myself because I could not get access to my company Microsoft Outlook and Microsoft Teams apps anymore. And maybe worse after a factory reset (to try to see if that could fix it) I CANNOT INSTALL NETFLIX app from Google Play anymore!!!!
Same problem here. Realme gt2 in spain. Right after firmware update Google pay complains phone not bein certified.
Lucky to find more people with same issue.
And yes I have 5 cards loaded in Google pay and I use it every day, or used
granjerox2 said:
Same problem here. Realme gt2 in spain. Right after firmware update Google pay complains phone not bein certified.
Lucky to find more people with same issue.
And yes I have 5 cards loaded in Google pay and I use it every day, or used
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Same here, I'm glad more people have same issue. I am not alone!
I hope teh statement on the RealMe India board is true: https://c.realme.com/in/post-details/1544549046012665856
The issue seems to be fixed now, just clear Google Play data and it should be fine! (At least it is on my device).
daniml3 said:
The issue seems to be fixed now, just clear Google Play data and it should be fine? (At least it is on my device).
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Thanks for the tip. That worked for me.
daniml3 said:
The issue seems to be fixed now, just clear Google Play data and it should be fine! (At least it is on my device).
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Not here. Google play says certified but Google pay not certified
granjerox2 said:
Not here. Google play says certified but Google pay not certified
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The Netflix App would not be recognised on my phone until after a restart. Could you try that?
Roderikw said:
The Netflix App would not be recognised on my phone until after a restart. Could you try that?
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I've just restarted.didnt tried before, after restart netflix app works, but Google pay doesn't want to. I've deleted data and cache in Google play, cache in Google pay. Don't want to delete data in Google pay if not mandatory, I'll have in that case to readd all my cards again.
granjerox2 said:
I've just restarted.didnt tried before, after restart netflix app works, but Google pay doesn't want to. I've deleted data and cache in Google play, cache in Google pay. Don't want to delete data in Google pay if not mandatory, I'll have in that case to readd all my cards again.
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Sorry, my bank (Major Dutch bank with orange lion logo) doesn't support Google Pay so cannot verify that for you. Anyone else on here maybe?

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