Whatsapp notification problems - Samsung Galaxy Note 9 Questions & Answers

Hi all
I've just bought the Note 9 after managing to crack the screen of my Note 8, which was also on Android 9 and One UI.
Since getting the new phone, I've had some issues with notifications when the screen is off - Whatsapp doesn't notify, unless I switch notifications on but then I'm stuck with the annoying whatsapp pop-up, and it doesn't show up on lock screen notifications.
As well as this, I also have a problem with whatsapp when screen on, not showing all messages. It will either say "conversation: x messages" or "x messages from y conversations"
I had this working just perfectly on my note 8 but I'm really struggling on the Note 9! I hope someone can help?!

czar.nik said:
Since getting the new phone, I've had some issues with notifications when the screen is off - Whatsapp doesn't notify, unless I switch notifications on but then I'm stuck with the annoying whatsapp pop-up, and it doesn't show up on lock screen notifications.
Click to expand...
Click to collapse
The pop-up notification can be disabled in WhatsApp settings > Notifications > Pop-up Notifications > No pop-up.
Check your lock-screen notification settings and then individual app setting of Whatsapp (new addition in Pie) and check if notification is disabled on lock screen.
As well as this, I also have a problem with whatsapp when screen on, not showing all messages. It will either say "conversation: x messages" or "x messages from y conversations"
Click to expand...
Click to collapse
Do you have many unread chats? Try marking some of them as Read.
If the notification is minimal, then the Message Notification (in individual notification setting) may have been set as 'Silent and Minimized'.
Sent from my SM-N960F using Tapatalk

Hi thanks for your reply
Paras Lehana said:
The pop-up notification can be disabled in WhatsApp settings > Notifications > Pop-up Notifications > No pop-up.
Check your lock-screen notification settings and then individual app setting of Whatsapp (new addition in Pie) and check if notification is disabled on lock screen.
Click to expand...
Click to collapse
When I disable whatsapp popup, nothing happens, just the screen doesn't wake up at all when a whatsapp alert comes in.
Have checked app setting, which seems ok, and notification on lock screen isn't hidden
Paras Lehana said:
Do you have many unread chats? Try marking some of them as Read.
If the notification is minimal, then the Message Notification (in individual notification setting) may have been set as 'Silent and Minimized'.
Click to expand...
Click to collapse
Notification is set as "sound and pop up"

czar.nik said:
Hi thanks for your reply
When I disable whatsapp popup, nothing happens, just the screen doesn't wake up at all when a whatsapp alert comes in.
Click to expand...
Click to collapse
Hey, can I have the screenshot of the pop-up you're referring to? I think I may have confused heads-up notification with WhatsApp Message Pop-up.
Sent from my SM-N960F using Tapatalk

Paras Lehana said:
Hey, can I have the screenshot of the pop-up you're referring to? I think I may have confused heads-up notification with WhatsApp Message Pop-up.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Hiya,
in terms of the pop up issue, I've found something from the forum which seems to have restored it - disabling lightedge whilst screen on. I'm a bit annoyed about this as I quite like the effect, and it does disable it for all apps, even all the others which work perfectly fine, but hey ho!
My main issue really is whatsapp not waking the screen unless I turn on the whatsapp notification, and I hate that box lol
Thats the real thing I want to try and find a cure for if possible......

Paras Lehana said:
Hey, can I have the screenshot of the pop-up you're referring to? I think I may have confused heads-up notification with WhatsApp Message Pop-up.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
See attached screen shots....

Related

[Q] Text notifications

Hi,
Hopefully a very answer to what should be a simple setting.
I've migrated to the HTC Incredible S from HTC Magic. The trouble is when I receive a text message the icon is shown but the message itself is also shown on screen. I can't find an option to get rid of that.
All I need is the icon showing me I have a message.
Thanks
Go to Mail -> Settings (by pushing the button with the 3 strips) -> More -> Settings -> Notification settings -> Activate Email notifications.
jkolner said:
Go to Mail -> Settings (by pushing the button with the 3 strips) -> More -> Settings -> Notification settings -> Activate Email notifications.
Click to expand...
Click to collapse
Hi,
Thanks for replying. However, it's not the mail notification I concerned about but text/SMS notification. I just want to disable the message showing on my screen when a new message is received.
I can't seem to find an option to remove this.
I think your barking up the wrong tree there jkolner, sounds like he is taking about the preview of a text message on the lockscreen....
I have looked for a way to remove this myself, and as far as I can tell the only way to stop it is to use a replacement lockscreen like widget locker. seems a bit of a security oversight in my eyes, should be a setting.
Arh... i use GoSMS so i don't have that problem.
The only thing i can find is Message -> Settings (by pushing the button with the 3 strips) -> Settings -> Notifications.
But that don't solve the problem :-(
dagmiller said:
Hi,
Hopefully a very answer to what should be a simple setting.
I've migrated to the HTC Incredible S from HTC Magic. The trouble is when I receive a text message the icon is shown but the message itself is also shown on screen. I can't find an option to get rid of that.
All I need is the icon showing me I have a message.
Thanks
Click to expand...
Click to collapse
You don't have Handcent SMS installed by any chance, do you? That will show any new SMS as a pop-up on your screen by default, but you can switch it off in the settings.
doctorsax said:
You don't have Handcent SMS installed by any chance, do you? That will show any new SMS as a pop-up on your screen by default, but you can switch it off in the settings.
Click to expand...
Click to collapse
If you use the default lockscreen and the default messaging app, when you get a new text it displays the content on the lockscreen. I think this is the problem he is talking about.
l0st.prophet said:
If you use the default lockscreen and the default messaging app, when you get a new text it displays the content on the lockscreen. I think this is the problem he is talking about.
Click to expand...
Click to collapse
Ah, fair enough. I usually customise the hell out of any phone I get as soon as I switch it on for the first time (and I cannot stand the default Messaging app), so I am oblivious to this particular issue.
I have ChompSMS installed. Again this does not provide a setting to disable this kind of notification. I'll have to look into installing a different lock screen.
I'm just surprised that this is not a setting that can be switched off.

[Q] Notification Light

Hey guys,
Does anybody know why the notification light flashes when I get a new email, even though I unchecked emails in the settings?
Thanks!
greiss122 said:
Hey guys,
Does anybody know why the notification light flashes when I get a new email, even though I unchecked emails in the settings?
Thanks!
Click to expand...
Click to collapse
Which setting? If you're talking about the notifications settings under the e-mail app, that only affects the notifications within the phone itself(i.e. a sound, and the notification center). I'm not familiar with a way of telling the notification light what programs to blink at and what not to.
greiss122 said:
Hey guys,
Does anybody know why the notification light flashes when I get a new email, even though I unchecked emails in the settings?
Thanks!
Click to expand...
Click to collapse
I have found a way to disable gmail notification light, unfortunately, it disables all other gmail notifications so it's pretty much useless. If you don't care then do the following.
1) Open gmail app
2) Select 3 dot menu button
3) Select Label settings
4) Uncheck Label notifications

Don't show sms preview at night

Here's one of those "how do I do this with Tasker?" questions...
I've got my SMS app set to show a preview of an incoming text. That's fine normally, but at night I use "Night Clock" on my phone as my alarm clock, and if I get a text it pops up a preview, which both blocks the time shown and creates a brighter screen that is annoying. I've already got a "night time" Tasker profile that handles volumes and notifications, so there's no audible effect, but I'd like to not get the preview during that same time. Anyone have any idea how to disable the text message preview when this profile is active? The message app is Verizon's message+, btw.
Thanks.
- Jeff
Does Do Not Disturb block visual notifications?
the_scotsman said:
Does Do Not Disturb block visual notifications?
Click to expand...
Click to collapse
I would say that belongs to app feature. Maybe you can try to have Tasker auto dismiss it, but it will still show up first.
alienyd said:
I would say that belongs to app feature. Maybe you can try to have Tasker auto dismiss it, but it will still show up first.
Click to expand...
Click to collapse
DnD does not block the notification. And auto-dismissing it would be fine. Now I need to figure out how to do that. Thanks!
- Jeff
jallison said:
DnD does not block the notification. And auto-dismissing it would be fine. Now I need to figure out how to do that. Thanks!
- Jeff
Click to expand...
Click to collapse
yeah from what I understand DnD would just disable sounds and lights, what an app tries to show is something else. Maybe you can can have Tasker detects the popup and tap to dismiss it. You can also try the AutoInput plugin.
Ahhhh, auto dismissing notifications is easy!
Use AutoNotification - it's a fantastic app that's part of a set of tools.
https://joaoapps.com/autonotification/
You can do SO much with them. With tis app, all you'll do is monitor for new non-persistent notifications, then dismiss them.
One thing I use it for is when I unlock my phone, and I have a new SMS, Whatsapp, or email, the notification shade slides down so that I have easy access to them.
I did try out AutoNotification and it worked for me. I intercept the new message notification then, if do not disturb is on (nighttime setting), I send the back button, which dismisses the pop-up. Cool.
Thanks!
- Jeff

Persistent notifications on lock screen and AOD

I never noticed this on my S7E but now with Note 8 I get a persistent notification of Android system VPN and messenger bubble is active. I manage to make peace with it always being in notification tray but why now it's on my lock screen and AOD? This is just plain stupid.
Unlock phone swipe down the notification panel, then press and hold the notification and an option box will come up where you can "silence" the notification so it doesn't show anymore
Sent from my SM-N950U using XDA-Developers Legacy app
Just go to Settings - Lock Screen and Security, then uncheck the option under the Lock Screen and Always On Display section where it says Notifications. That got rid of all notifications on the AOD and Lock Screen for me, and I have a VPN on all the time.
I know that, I don't want to remove it. By default at least on s7 edge all perssitant notifications where not showed on AOD. On NOTE 8 i see them on AOD ?
louforgiveno said:
Unlock phone swipe down the notification panel, then press and hold the notification and an option box will come up where you can "silence" the notification so it doesn't show anymore
Sent from my SM-N950U using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have a S9+. I would like to have notification on my AOD, but not the Persistent ones. Any way to do that.

App notifications

For some reason I am not getting notifications from one app except one time last night. it's enabled within the app and when I go to settings >> app >> notifications, everything is turned on. is there another setting somewhere I'm missing?
Anyone has any idea how to solve it? tried reinstalling, deleting app cache, deleting partition cache, but nothing helped.
YouTube Vanced is doing that to me
It's frustrating and I also noticed gmail doesn't always alert me of a new e-mail when the screen is off, even now I used the phone and gmail notification doesn't show at all. what is happening with this phone? never had this problem before.
GMail has been flaky for me on some other devices before.
I wonder if it's Samsung's "put apps to sleep" feature that's causing some of this.
I noticed the same thing after switching back from energy saving mode to optimized mode.
On the energy saving mode I only reduced the CPU speed but still no notifications, so I went back to the optimized mode.
Just checked the sleeping apps and my problematic apps aren't listed there.
I'm always on "optimized" power mode since I got it, I even put them in 'apps not optimized' but it changed nothing.
it's bad enough there's no notification LED but not being alerted when there's something new is a downgrade for me.
Since its on topic, any way to stop the stock messaging app from waking the screen with its notifications?
dansan382 said:
Since its on topic, any way to stop the stock messaging app from waking the screen with its notifications?
Click to expand...
Click to collapse
Try going to Settings >> apps >> messages >> new messages >> click on 'lock screen' & select 'don't show notifications'. do the same with 'General notifications' and see if it works.
I've found Pie very intermittent with app notifications count badges, from S9 beta to S10 now
Its hit and and miss
Sent from my SM-G975F using Tapatalk
Davey Dual Sim said:
I've found Pie very intermittent with app notifications count badges, from S9 beta to S10 now
Its hit and and miss
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
I hope they fix it if it really is pie, the problem is I'm not getting ANY notifications from one specific app and I should be getting many a day.
I am having the same issue, hoping for a fix.
Tweety78 said:
Try going to Settings >> apps >> messages >> new messages >> click on 'lock screen' & select 'don't show notifications'. do the same with 'General notifications' and see if it works.
Click to expand...
Click to collapse
that stops the notifications from showing on the lock screen all together.
back on thread here - I was only receiving gmail notifications in batches and only when i'd wake the screen and unlock the phone. I turned off battery optimization and it seems to have corrected itself. Any app that you are not getting notifications for, make sure they are not being battery optimized.
dansan382 said:
that stops the notifications from showing on the lock screen all together.
back on thread here - I was only receiving gmail notifications in batches and only when i'd wake the screen and unlock the phone. I turned off battery optimization and it seems to have corrected itself. Any app that you are not getting notifications for, make sure they are not being battery optimized.
Click to expand...
Click to collapse
Oh you mean like whatsapp messages wake up the screen, no idea how to change it to get a notification without the screen.
Yes I already tried placing these apps in the 'not optimized' list but it didn't change anything. gmail is still random & the other completely mute.
dansan382 said:
that stops the notifications from showing on the lock screen all together.
back on thread here - I was only receiving gmail notifications in batches and only when i'd wake the screen and unlock the phone. I turned off battery optimization and it seems to have corrected itself. Any app that you are not getting notifications for, make sure they are not being battery optimized.
Click to expand...
Click to collapse
That thing to turn off battery optimization doesn't do a thing. Have never worked for any Androids I've had. It doesn't give instant notifications for apps not being optimized and the battery is not becoming any better if every damn app is being optimized either. I don't understand why the setting is there if it doesn't do a thing.
Does anyone face the issue that WhatsApp calls do not turn on the screen when screen is off? When I receive a WhatsApp call, I hear the ringtone, but the screen remains off, once I double tap to wake up the screen, I see the WhatsApp incoming call interface. Normally, incoming WhatsApp calls automatically turn on the screen and show the incoming call interface...
Sent from my SM-G973F using Tapatalk

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