Google photos can't play 4k video longer than a minute - Xiaomi Mi A2 / 6X Questions & Answers
Hi,
When I record a video (with stock camera app) in 4k that is longer than a minute in the photos app it laggs (1-4 fps), the sound is playing normally. When I try to play a 30 sec 4k video it runs smoothly. In other resolution everything is fine.
But, when I play that video in an other app (like Filemanager's built in video player) it is fine.
I deleted app data, and cache, still doesn't work.
I also tried to record a 4k 1 minute long video, wich is about 300MB, then I recorded a 10 minute video in FullHd wich is 1.6 GB, the FullHd video runs smoothly, so I don't think it is a problem with size. What could be the problem?
Same here brother. After i stabilized the video the vudeo become choppy. Or if I see recorded 4k video the video stuck at some piont and show like slidesjow of photos.
For the last 2 days, that is what i am frustratingly suffering. It was not sth existing a few days ago. I was wondering what caused this and saw your post. Appreciate all kinds of recommendations.
If anyone have a solution please let me know, I still have this problem. After June update all of my 4k videos are broken and I can't play them in Google photos.
Are you sure it happens only with videos longer than 1 min? I have the same problem but it's random.
Sometimes videos longer than 1 or 2 minutes play OK, sometimes very short videos lag.
Haven't tried less than 4k, though.
Super annoying - using VLC now.
Thuyamo said:
Hi,
When I record a video (with stock camera app) in 4k that is longer than a minute in the photos app it laggs (1-4 fps), the sound is playing normally. When I try to play a 30 sec 4k video it runs smoothly. In other resolution everything is fine.
But, when I play that video in an other app (like Filemanager's built in video player) it is fine.
I deleted app data, and cache, still doesn't work.
I also tried to record a 4k 1 minute long video, wich is about 300MB, then I recorded a 10 minute video in FullHd wich is 1.6 GB, the FullHd video runs smoothly, so I don't think it is a problem with size. What could be the problem?
Click to expand...
Click to collapse
I am facing the same problem
Hi, so I tried a few things, and it works.
Disable the app. If it asks to replace the app with the factory version click "ok". After that, enable the app, and DON'T update it, even if it asks to.
This worked for me, no problem at all, the 4k works, the slowmotion videos can be played without stopping too.
@Thuyamo so you lost the improved interface, dark mode and all that?
I am just afraid it will cause sync problems or something.
igavuzzo said:
@Thuyamo so you lost the improved interface, dark mode and all that?
I am just afraid it will cause sync problems or something.
Click to expand...
Click to collapse
I'm currently on version 4.11, the newest in play store is 4.19 so it's not that old. For me this downgrade didn't cause any sync problem. Since the screen is so dim I don't want to make it harder to see stuff on my phone outside the house?, so I don't use dark mode at all. But yes, I lost the dark mode feature. The improved interface is there, I didn't lose it.
If you have any questions, please feel free to ask.
I'm on 4.18.0.250747830 version, 1st play of recorded video was playing normally, smooth, but 2nd and so on lagging like hell
@godlesplay
https://www.apkmirror.com/apk/google-inc/photos/photos-4-11-0-236189753-release/
Try the second or the third one, please let me know if it works.
I don't care if it is working or not, to play videos I'm using MX Player Pro.
I created ticket [9-1423000026724] with Google One Support. Let's see how that goes.
Guys, this is a secret so SHHH don't tell anyone.
HTML:
https://play.google.com/store/apps/details?id=org.videolan.vlc
(Because, I mean, who in their right mind uses Google-anything. Just joking, but srsly.)
Ok, here is an update on ticket [9-1423000026724] with Google support.
Long story short, they said Google Photos cannot play 4k videos.
So I said that was not true and sent them screenshots of Photos running on an iPhone and on a Motorola Android phone, including the information pop-up that shows the video resolution.
They replied they did all they could and closed the case.
I am so dissapointed with their service. I did not expect a quick solution, but I thought they would acknowledge the bug.
What do we do now? I think opening more tickets with them is all we can do. Hope you guys can help me on that.
Related
Choppy video recording
Hello, I've been plauged by this issue and still haven't found a fix... Recording any videos with the stock camera app, either 4k or 1080p, and attempting to play them back in either the stock camera app or in google photos, the videos are horrendously choppy. But playing them back in a different program like ES File Explorer, them seem to work OK (4k still has some dropped frames). I am running 5.1.1 tmobile. I have already attempted a factory reset and reflash but it didn't help at all. Any ideas?
Is this what you are experiencing? http://forum.xda-developers.com/nexus-6/help/video-recording-constantly-refocuses-t2980109 If so, the hardware is defective and you should get it replaced asap.
I'm not quite sure if it's the same issue...When I play back the videos using a different app like QuickPic they seem to be OK. Just Google Photos and the google camera app are laggy when playing back videos.
Video Problems on Z3+/Z4
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Can your P9 play high-framerate videos on YouTube app.
My P9 somehow can't play high-framerate videos on YouTube (720p60, 1080p60). So it decide to play best quality that is available, 480p. The problem seem to cause by high-framerate since it play 720p30, 1080p30 just fine. I ask others for the problem and some of them doesn't have the issues (some of them does). Even we're running on the same P9 firmware version EVA-L19C636B168 and on the same YouTube version 11.29.53. Anyone found the issues? Sorry for my bad English.
With the youtube app without problems, the video starts at 480 but after some seconds when it get buffer plays at 1080p pd. May be is possible that you must open the youtube menu (3 vertical buttons at top right) and select 1080p (or auto) in quality option.
There are no 720p60, 1080p60 in the quality option. I also turn off Limit HD on mobile data as well.
Video recordin/playback lags
I just wanted to ask if someone also has some problems with the recording/playback of videos. The video looks like it lags every seconds. It doesn't matter which settings I apply neither Full-HD nor 4K is working properly. I've already tried different applications like the standard camera application and the open camera app, but there is still no improvement.
Send us a sample. I don't have any problems. What system version are u using?
Yes Big Time......... flvcko10 said: I just wanted to ask if someone also has some problems with the recording/playback of videos. The video looks like it lags every seconds. It doesn't matter which settings I apply neither Full-HD nor 4K is working properly. I've already tried different applications like the standard camera application and the open camera app, but there is still no improvement. Click to expand... Click to collapse Yes, It did for me twice and I missed something very imp that day..
Instagram Stories videos low framerate?
Is anyone facing problems with Stories videos? Whenever I try to upload a video, from my gallery, the video lags SO MUCH... And if I try to record a video directly in Instagram app, the video lags EVEN MORE. The experience with this social network, in a whole, is a little bit crappy, with the Mi A2... It's so sad, because I really love this phone, specially the camera. Well, is anyone facing the same problem? Is there any fix? Thanks in advance! <3
Same problem, only with GBintsa stories work fine
Same problem, but only video story.
I also have this issue and always had it with every Android smartphone I ever owned. I investigated a bit on the internet and read somewhere that Instagram handles the Android camera API in a ****ty way. I'm no expert but seemingly the difference is that iPhone always uses the same API or just some different version because there are not many models on Android however there are probably more than 1000 different camera APIs because there is a much bigger variety of models. In short: Instagram on Android is not very well optimized.
I had the same issue with my MI A2 i fixed it buy installing a previous version of the instagram app I had the go like 10 vesrion before to get it right though and i lost the gif feature in messages but let's hope the update wont have the same problem.
Instagram beta works fine for me Edit: NO IT'S NOT!! Also recording from stock camera app in 1080p 60fps and then posting as story is fine
I also had this kind of issue, which is also present in older device like Redmi Note 4 in MIUI. I don't know what make its bugged tho
YgorBCS said: Is anyone facing problems with Stories videos? Whenever I try to upload a video, from my gallery, the video lags SO MUCH... And if I try to record a video directly in Instagram app, the video lags EVEN MORE. The experience with this social network, in a whole, is a little bit crappy, with the Mi A2... It's so sad, because I really love this phone, specially the camera. Well, is anyone facing the same problem? Is there any fix? Thanks in advance! <3 Click to expand... Click to collapse You have to think that you don't have an iphone, and you don't record smooth video on instagram app. Record on camera app and share it on your story.
Also photos you sent on instagram are in very tiny resolution (dm)
nhmanas said: Also photos you sent on instagram are in very tiny resolution (dm) Click to expand... Click to collapse Yes I know...
I think this is a decoder related thing.. because screenshots look bad, but photos taken from camera looks good. Any video other than 1080p 60 fps from stock camera looks stuttering; but it also has very bad sound quality... That's really fuktup xiaomi..
sound program nhmanas said: I think this is a decoder related thing.. because screenshots look bad, but photos taken from camera looks good. Any video other than 1080p 60 fps from stock camera looks stuttering; but it also has very bad sound quality... That's really fuktup xiaomi.. Click to expand... Click to collapse The problem with the sound program will solve Cinema FV-5. Go to the sound settings and put a tick on the Disable Audio Automatic gain Control (AGC). The sound starts being processed by the application's algorithms.
YgorBCS said: Is anyone facing problems with Stories videos? Whenever I try to upload a video, from my gallery, the video lags SO MUCH... Km And if I try to record a video directly in Instagram app, the video lags EVEN MORE. The experience with this social network, in a whole, is a little bit crappy, with the Mi A2... It's so sad, because I really love this phone, specially the camera. Well, is anyone facing the same problem? Is there any fix? Thanks in advance! <3 Click to expand... Click to collapse Instagram stories are smooth on my mi a2 running android P with the latest instagram update. Last time i was on android 8.1, the latest version of instagram has the choppy stories problem. Try updating to android P.
It's been months and still my stories are 15 fps.... what a joke...
This crap needs to get fixed. No matter which account I the video is choppy/laggy. If i shoot video inside the app the review looks good. once it uploads it's laggy. If I save the video to my phone... it's choppy. If i have a video already on my phone and I upload it to stories to the normal feed... it's choppy AF. I'm on 8.1 oreo with RAW enabled. This suuuucks
Can someone confirm that the videos are better or smoother in Android P?
salmonthefish said: This crap needs to get fixed. No matter which account I the video is choppy/laggy. If i shoot video inside the app the review looks good. once it uploads it's laggy. If I save the video to my phone... it's choppy. If i have a video already on my phone and I upload it to stories to the normal feed... it's choppy AF. I'm on 8.1 oreo with RAW enabled. This suuuucks Click to expand... Click to collapse YESS this also happened to me, im using redmi note 5 rn and the current rom is in miui 10 global stable
The solution is to install the older version of instagram. I'm from Brazil and I found this solution, if you want to solve it and see everything fast again use this version here: 51.0.0.20.85 Search google to download ... Do not upgrade to the newer version, if it does not come back all over again.
Guys! I found the solution!! Try to use the H.265/HEVC codec.
luismatosdias said: Guys! I found the solution!! Try to use the H.265/HEVC codec. Click to expand... Click to collapse How can i do this?