P30 Pro camera issue: Purple tint. Samples attached - Huawei P30 Pro Questions & Answers

Hi, i am trying to figure out if there is an issue with my Huawei P30 Pro's camera or is it a product/manufacturing fault. I was wondering if a few of the P30 Pro owners could post the following:
- An image taken per instructions below
- Market the phone is manufactured for
Depending on the outcome I can then take it up with Huawei in case it's a product/manufacturing issue. Thanks
How to take an image to recreate the issue
- Switch to Pro mode on camera
- Place the camera on a surface so that there's no light getting to the lenses
- Make sure you are not on Wide or Zoom modes
- Change the shutter speed to 125 (ISO will automatically be set to 6400)
- Take a photo
- upload it here
I have attached a few sample photos below to showcase the issue.

Mine is total black.
Did exactly what you said.
P30 Pro 256gb Aurora Power

Its normal, on high ISO you get wrong colors if you push the dark parts too much. Any because its compensating for vignetting the corners are pushed more.

Related

bad (weird) photo quality on p20 pro

Hello
2 days ago i bought p20 pro due to good reviews but i saw some big problem check this photo https://www7.zippyshare.com/v/OTAuxlO3/file.html
i this normal ? i mean photo is too "soft" and details suck . this is auto mode with AI off 40 mpx. is there anyway to fix this ? some other camera app ? i cant belive that camera of that "level" could be that bad maybe its just software suck ?
sometimes i fell that my old zenfone 2 took better photos much "sharper" / detailed (i dont know how to name it) , i got android 9 but im not sure on 8 there was difference
bassfreak93 said:
Hello
2 days ago i bought p20 pro due to good reviews but i saw some big problem check this photo https://www7.zippyshare.com/v/OTAuxlO3/file.html
i this normal ? i mean photo is too "soft" and details suck . this is auto mode with AI off 40 mpx. is there anyway to fix this ? some other camera app ? i cant belive that camera of that "level" could be that bad maybe its just software suck ?
sometimes i fell that my old zenfone 2 took better photos much "sharper" / detailed (i dont know how to name it) , i got android 9 but im not sure on 8 there was difference
Click to expand...
Click to collapse
I never saw such a bad quality on P20 Pro. If you really want to take 40mpx photos,you should use Pro mode anyway,and change the focus area to wide to capture a detailed photo,otherwise by default(in any mode) the focus point is in the center,looking for a person/object. But even with default it should be a lot more clear. Be sure to update your phone using HiSuite for PC and reset the camera app. Best pictures are at 10mpx because it captures more light and they are downsampled from 40mpx. Also,at 40mpx it only uses the 40mpx RGB camera. Use photo mode for normal pictures,night mode for low light if you don't enable master AI,and Pro mode for more control. Be sure to understand all the settings,especially focus modes. Your picture was in a low light environment,you should have sticked to 10mpx,or Pro mode(but at 40mpx some settings are not there because like I said,it does not use all the cameras)
exodus394 said:
I never saw such a bad quality on P20 Pro. If you really want to take 40mpx photos,you should use Pro mode anyway,and change the focus area to wide to capture a detailed photo,otherwise by default(in any mode) the focus point is in the center,looking for a person/object. But even with default it should be a lot more clear. Be sure to update your phone using HiSuite for PC and reset the camera app. Best pictures are at 10mpx because it captures more light and they are downsampled from 40mpx. Also,at 40mpx it only uses the 40mpx RGB camera. Use photo mode for normal pictures,night mode for low light if you don't enable master AI,and Pro mode for more control. Be sure to understand all the settings,especially focus modes. Your picture was in a low light environment,you should have sticked to 10mpx,or Pro mode(but at 40mpx some settings are not there because like I said,it does not use all the cameras)
Click to expand...
Click to collapse
HiSuite say im using newest official update clt-l29 9.0.0236 (C432E5R1P9)(official version)
i made hard reset and roll back to 8.0 and didint help , also cleared cache/app date
can someone put photo from p20 pro in similar conditions ?
The 40MPix mode is amazing if you want to a) capture most of details and b) if you want to play with photo in Snapseed or PSe for example. I use is because it doesn't do HDR, that CAN be too aggressive when 10mpix is enabled. Can you share this photo somewhere else, because zippy share is overflow with advertisment.
Jpeg from raw
For example - jpeg made from raw in pro mode, edited in lightroom mobile.
EDIT: ooops, xda scrambled quality...
Btw I do not see a problem in your photo. If you zoom 100% of course, the photo will not be sharp nor pleasant to see, but 40MPixs can surely be printed for example on A2 and look gorgeous (in fact, everything >12MPix will). The point is, you took picture against the sun, that means it had to deal with huge amount of direct sunlight, that's probably the reason the grass and mud is so... well... not sharp. It's partly simple optics and party too agressive postprocessing.

HDR Problem

So coming from a photographer-background i feel that the camera on the P30 Pro is a bit heavy on the HDR. Meaning that it doesn't recreate blacks very well, and in some shot's where shadows would be better left natural, it gives it too much HDR. (Sorry the bad English)
Is there a way to adjust/turn off HDR on this camera?
I believe if you turn off the AI and shoot in auto it shouldn't apply any HDR - but I don't know this to be true.
It's somewhat difficult to get away from the HDR look since when you shoot in Auto mode at 10mpix it utilizes pixelbinning which will kinda look like HDR where highlights are pulled down and shadows are lifted. The only way to get around this is to use a third party camera application or to shoot RAW, and i do recommend you shoot RAW anyways to get away from the heavy overprocessing, noisereduction and sharpening.
/ Magnus
Use pro mode.
Thanks for the reply guys. But I don't have the time to shoot pro and RAW all the time when it comes to smartphone-photos. The phone is for taking quick shots for Instagram-stories and such.
If I want to get a proper shot I pull out my Nikon D800. But there should be an option to adjust the level of HDR in photo mode, turning off "AI" doesn't change much, sadly.
TordFuglstad said:
Thanks for the reply guys. But I don't have the time to shoot pro and RAW all the time when it comes to smartphone-photos. The phone is for taking quick shots for Instagram-stories and such.
If I want to get a proper shot I pull out my Nikon D800. But there should be an option to adjust the level of HDR in photo mode, turning off "AI" doesn't change much, sadly.
Click to expand...
Click to collapse
Use pro mode without changing any setting you will be fine.
Just surfing comparisons online and this video shows it goes both ways. Sometimes the P30 Pro pulls out the shadow detail, other times the 6T does:
https://www.youtube.com/watch?v=wevRTMspBIM
This is also bothering me, I turned off the AI on my previous P20 Pro, and this wasn't a problem. But now on the P30 Pro, even if I turn off the AI sometimes photos come out as horribly overprocessed to the extent that the photos can't even be fixed by post processing. The effect is very similar to heavy HDR (or glike going overboard with the Google Photos' Pop effect)

Monochrome combined with depth feature

I'm considering buying the Nokia 9 and I am wondering if the camera can use the depth changing feature (bokeh) when taking monochrome pictures. I really enjoyed the monochrome camera on my old Huawei P10, and adding bokeh on black and white photos would be nice.
I know it's an old post, but for the ones wondering, there is no Depht setting for monochrome picture. Also, the picture is taken with one of the side B/W sensor, but the screen show what the centered sensor see. So in the end the photo is not centered as seen on screen when the photo was taken.
The thing is ... if the Nokia 9 PureView when shooting in black and white, it does so only using hardware, this is its three monochrome lenses (as it was said that Huawei Mate 10 Pro) or on the contrary (as it seems be that it does) uses the 5 lenses, the 3 monochromes and the two RGB and then desatura with software filter the image ...
If the case, it is confirmed that it is the latter, without problem in the depth map, in fact it seems better option to shoot the Pro mode (capture in RAW) and then in the edition from Adobe Lighroom desaturate the image, without being deceived, since "purely" by hardware, it seems "not to carry it out" in the same way that when the camera captures in color, the five lenses are always used together
it uses the 3 monochrome sensors.. I don't know who tells the opposite... the preview before you shot is from center rgb sensor desaturated.. but if you cover the 3 monochrome sensors and shot.. innthe start you ll see the image of preview.. but when fusing complete you'll see only a black picture

Front Camera (selfie) blurry - Any way to fix?

Hi. I bought a P30 Pro and I have a problem with blurry front camera.
All selfies, doesnt matter if in Portrait Mode, Photo Mode, with/without bokeh effect, all photos are just blurry.
Is there any way to fix this?
Rear camera is great, but the front is just.. just bad!
EDIT:
I have a P20 Pro too. When I hold phones at like 30cm, P20 Pro takes much better/sharper photos.
When I take photos at like 30cm+, P30 Pro is much clearer. Is there really no chance for sharp "close-up" photos?
Thanks!
Unfortunately not. The P30 Pro has a fixed focal length front camera. This means, that the images will be only perfectly sharp at a certain distance i think its about 50-60cm (arm length). Hope this helps!
There's a guide for selfies available...

General [CLOSED]Asus camera update vs GCam

The recent Asus system update includes improvements to the stock camera’s picture quality, so I did a quick test to see if I could spot any obvious difference when compared to the GCam (Wichita 1.4) that’s also on my Zenfone 8.
In my previous tests I found pictures from the Asus camera to be over sharpened. This makes foliage look good on a small screen but when viewed large the pictures have an overall processed look. This is something I’m aware of since I’ve made largish prints (50 x 70cm) from some of my previous smartphone shots.
Unfortunately I didn’t spot any improvement that the latest update has made as they are still aggressively sharpened.
GCam pictures have the opposite problem and look too soft when enlarged. So in this test I’ve altered the sharpness: Settings > Advanced > Ram Patcher > Sharpness > 1.500.
The GCam Jpegs are also consistently too dark. I tried to alter the brightness using Settings > Advanced > Ram Patcher > HDR Overall Lightness, but this just blew out the highlights and negated the HDR effect. I’ll have to experiment with some of the other HDR settings to see if I can lighten just the shadows and midtones. I lightened the Jpeg in Photoshop for this comparison.
It’s also possible to shoot a Raw+Jpeg with the GCam. Raw files look flat and greyish straight from the camera but when post processed they give a slightly cleaner and sharper result. They are only16MP rather than the full 64MP the camera is capable of, so hopefully Wichaya will alter this in future mods.
The GCam still gives better picture quality compared with the Asus, but the bright and punchy look of the Asus shots is very good too. If you are into photography and want to get the most from the Zenfone 8 then it’s worth trying the GCam and fine tuning it to suit your needs. The examples below are cropped from the central area of the picture.
If a developer brings out a mod of the Asus camera that allows adjustments to sharpness and brightness, etc, I’d certainly be interested, especially if it could also shoot 64MP Raw.
Have you tried toggling the model settings on GCam to see if that improves the detail?

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