Don't receive SMS messages - Xiaomi Mi 9 Questions & Answers

Hi,
I just got a Mi 9 today and everything works fine (i can receive phone calls normally..) but i noticed that there was a problem with sms messages : i only receive some messages (not all of them) and the ones that arrive are delayed.
And i don't receive apps confirmation messages at all (Xiaomi account, WhatsApp, WeChat...)
I checked the SMSC and it was correct.
I hope someone can help me with this problem.
Thanks
Amine

There are a couple settings you might want to change. If you enable Developer Options there is a Toggle called mobile data always active. Some phones (like those from Google) have this enabled by default. If it's not already enabled I click that setting on. I have never noticed additional data usage on any phone as a result of that being enabled--it just allows for faster network switching.
In WiFi settings you probably have an option to stay connected to WiFi while your phone is asleep. I always enable that as well.
You are probably getting delayed SMS and notifications because the data connection is off when your phone is sleeping--and if your phone is connected to WiFi but your carrier doesn't support WiFi texts then you won't receive texts until your data connection is reestablished.

I would like to bump this subject.
I just purchased a Mi 9 and I have the very same problem as the OP.
Following jhs39 indications didn't help.
Appreciate all the help

jhs39 said:
There are a couple settings you might want to change. If you enable Developer Options there is a Toggle called mobile data always active. Some phones (like those from Google) have this enabled by default. If it's not already enabled I click that setting on. I have never noticed additional data usage on any phone as a result of that being enabled--it just allows for faster network switching.
In WiFi settings you probably have an option to stay connected to WiFi while your phone is asleep. I always enable that as well.
You are probably getting delayed SMS and notifications because the data connection is off when your phone is sleeping--and if your phone is connected to WiFi but your carrier doesn't support WiFi texts then you won't receive texts until your data connection is reestablished.
Click to expand...
Click to collapse
SMS does not arrive through DATA connection, as far as I know. It uses plain old GPRS signal. Data is for internet.

Same for me. don't receive apps confirmation messages at all (Xiaomi account, WhatsApp, Facebook. etc

Amiiine said:
Hi,
I just got a Mi 9 today and everything works fine (i can receive phone calls normally..) but i noticed that there was a problem with sms messages : i only receive some messages (not all of them) and the ones that arrive are delayed.
And i don't receive apps confirmation messages at all (Xiaomi account, WhatsApp, WeChat...)
I checked the SMSC and it was correct.
I hope someone can help me with this problem.
Thanks
Amine
Click to expand...
Click to collapse
What about APN's?!
Did You check this?!
There must be two APN's, one for data connection (internet) and other of MMS messages only.

Amiiine said:
Hi,
I just got a Mi 9 today and everything works fine (i can receive phone calls normally..) but i noticed that there was a problem with sms messages : i only receive some messages (not all of them) and the ones that arrive are delayed.
And i don't receive apps confirmation messages at all (Xiaomi account, WhatsApp, WeChat...)
I checked the SMSC and it was correct.
I hope someone can help me with this problem.
Thanks
Amine
Click to expand...
Click to collapse
I´m having the exact same issue with the Xiaomi Mi 9 T Pro, I can receive SMS from another numbers, but I'm not able to receive sms from big companies (Xiaomi account, Whastapp, Steam) I know is the phone because I put my SIM card on my old phone, and all the company SMS where going through just fine!
Does someone knows the solution from this? I really wanted to use Xiaomi but is getting really difficult and really frustrating at the same time :/

I have a similar problem.
I don't use a Xiaomi's account, so I haven't noticed that problem.
My problem is with Google verification sms.
I don't receive them, or they come much later than they used to on my old phone.
Regards
Gudni

someone managed to solve? My cell phone was working normally and a week ago stopped receiving sms from applications and companies. Please if anyone knows help

I have the same problem since last Thursday... but in my case, it only happens when the SMS is sent from a foreign Phone number; if somebody from my country sends me a SMS it works fine (and, of course, I am able to send SMSs to my country and foreign countries without any problem).

I had the same problem... but i was connected to my VPN.. once i disconnected from the VPN.. everything worked fine

as for me i get sms but NOT MMS. i have defiantly tried a ton of apns and no MMS

Xiaomi is becoming a headache
I have realized that Xiaomi seems to be a good smartphone (mine is a Redmi Note 8 Pro), but at the end it is a very problematic one. Mine never connects to 4G LTE and my SIM card is a valid one which works fine with other phones (Samsung S8, Samsung J7 Neo, Moto G5 plus and Huawei Y7). I have done everything possible that I have read in the internet and I don't get to fix it. I'm about to give up ...

Related

Unlocked Tilt cannot send SMS

Greetings,
I purchased an unlocked 8925/Tilt over the weekend and had great success using it immediately on the TMobile network. This morning I noticed my SMS messages would not send. I could receive messages, but got the dreaded "Your text message cannot be sent." dialog.
I've checked the SMS Service Center number (via Settings / Phone / Services / Get Settings) and from what I can find via google it appears to be right.
I last used the SMS yesterday about 7 PM and it was fine. This morning at 7 am it gave me this message and has continued for the last 4 hours.
Anyone have any thoughts??
Thanks!
UPDATE: As it turns out the phone WILL send the SMS messages, but only when I have connected to a voice call.
Did you try a soft reset?
SMS not sending
Thanks for the reply.
I should have stated... I have performed a soft reset as well as a hard reset. I have verified the SMS Service Center number is correct as well.
Anyone else ever run into this?
Here's a stupid question, sorry if it offends: Have you tried multiple recipient numbers, i.e. perhaps the one that is failing is due to the number you're sending to, not your device?
cannot send SMS
Not a stupid question. I've tried numbers on different carriers with no luck.
I've called TMobile, and they want to me to try my Sim in another phone which I will have to try later this evening.
Just thought it was strange that it worked fine, I went to bed, and it quit working. Perhaps the Sim card went bad. I've had it a long time.
Tilt cannot send SMS away from home area
After days of testing, hard resetting and scanning this board I appear to have come up with the solution.
I installed "Advanced Config", adding a button to the Comm Manager for 3G and disabling 3G. Not an issue for me as 3G isn't available on TMobile in my area.
If I continue to have trouble I will try replacing the phonesettings.dll and changing the phone band as mentioned in this thread.
Thanks to help from this thread:
http://forum.xda-developers.com/showthread.php?t=379846
HELPPPP
I've been having a similar issue for the past 4 days. I'm using dutty's 6.1 rom. I used to be able to send/receive sms and mms messages. One day, mms messages wouldn't work anymore so I did the auto connection setup in the settings panel and it corrected the mms problem. However, sms messages can't be sent out anymore. I always get the message "Your text cannot be sent." I can receive sms messages but cannot send them out. I've tried searching the forums and it seems like others are in the same boat. There is a thread stating that I should turn off 3g in my comm manager, but it is already disabled. I've tried sending the text message with 3g on and off. It doesn't work no matter what. I've also trying to setting the band of the phone for gsm 1800 like another thread had instructed, but that doesn't work either. It isn't a sim card problem because I can put it into another phone and send and receive them just fine.
Some one help me, please!
anyone have ideas?
figured it out. changed the setting back to gsm mode. i must've changed it to gprs somehow.

Can't recieve SMS Text Messages (but can send them)

Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
gbhilmerson said:
Hey everyone. I just got my global unlocked Mi Mix (6gb, 256gb), and I can't receive texts. I'm on At&T, and I'm getting 4g VoLTE all the time. I can send texts, and I can make and receive calls, but I'm not getting any texts that are sent to me. I've tried switching to 3g, and I've tried the stock messaging app, Google Messenger, and Textra. Nothing has fixed the problem. I really want to keep this phone, but I have to be able to receive texts.
Anyone have suggestions? Thanks in advance!
Click to expand...
Click to collapse
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
chris.davis925 said:
I have this same problem. To make matters worse - mine happens intermittently too. For example, sometimes I could be texting someone and receive some of their texts, then suddenly a few texts in I no longer get their responses. Not sure what's going on.
I suspect it has to do with the Contact Manager APK, but not sure how or why.
Click to expand...
Click to collapse
Are you on ATT? And if this is a software issue, putting on a custom ROM might resolve it. I guess.
I've got texting working now. I did two things and I don't know which is the solution.
First, I put my sim in an ATT phone I had laying around. I sent some texts and took some calls on that phone. Then I put the sim back in my phone while wifi was turned off. I did this whole thing because I saw a thread on an ATT forum regarding the same SMS issue but with a different phone. The ATT moderator suggested doing those steps.
Second, I downloaded Pulse and set it as my default SMS app. So far, texting is now working without any problems.
I cannot receive sms

Note 8 - text messages (SMS) issue

For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
lukas718 said:
For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
Click to expand...
Click to collapse
Update PRL and Profile under System Update in Settings and see if that resolves your issues. [emoji6]
Sent from my SM-N950U using Tapatalk
already tried that several times - no luck
I had the same issue. I have Google Voice integration, so I can check through the app if my text messages were coming in.
This is how I fixed my issue, but your milage may vary.
So a few weeks ago I added "DUN" to the apn to get the hotspot mod working on my phone so I could tether my laptop while on the go. Then I realized some MMS messages were coming in up to a day late. Then I realized I wasn't getting many text messages, so I checked Google Voice and it showed many unanswered replies. I connected the dots, after updating the profile, prl, clearing cache, doing data diagnostics, and many hours of hair pulling. I use texting for work often, so I needed to fix this.
Then I realized that I did the hotspot mod, and gave it a random chance that perhaps this was my problem. I removed the "DUN" from the apn and rebooted, sent a few test messages, and I started to receive all the messages just fine. I doubt changing the apn would prevent texts from showing up, but I've seen phones do crazy things before.
So if you did the hotspot mod, disable that/undo it/revert it back to default apn. And go in and manually check that the "DUN" is no longer there. If you didn't do the hotspot mod, then I have no idea how to help ya bro.
But give this a shot, because that's what helped me.
Call sprint. Have them turn off your phone. Let them reset the data and voice for your phone. Then you turn it back on and dial ##72786#. This should fix all the data on your phone.
Sent from my SM-N950U using Tapatalk

Question Xiaomi SIM Activatio Service Help: Can't Activate SMS Sync & Call History Sync

Hi all,
I apologise in advance for the length, but was wondering if anyone had encountered this issue, and what they did to resolve it, if so.
The above errors come from the Xiaomi SIM Activation Service.
I'm running MIUI 12.5 Enhanced (CN ROM), 12.5.12.
A few days ago (from September 10th on), I started noticing errors with message and call history sync. Message sync would say "failed to get SIM info", while call history sync would simply say it was interrupted, and to try again. Of course, trying again for both never did anything.
Prior to this, I never had any issues with syncing call history or messages to the cloud.
Troubleshooting
• I've tried wiping the phone, rebooting, and trying with different SIMs, including logging out and back into my Mi Account.
• My providers have confirmed no issues sending the SMS's from their end, I have enough credit, and no "send/receive international SMS block" in place.
• Some solutions on the Internet say to enable data roaming and reboot, which didn't work. They also speak of allowing all permissions for the SIM Activation Service - (unless I am missing something), there are no permissions to allow, they simply don't appear when I look at the Service in "Apps", under Settings.
Outcome
Effectively, this means I can't sync my messages and call history to the cloud - this is also replicated across multiple MIUI smartphones that I use as testbeds, and a bug report has been submitted to Xiaomi.
All other sync services work fine.
The only thing I can do now, is periodically backup messages and call history to external storage.
Anyone have any ideas I can try, please?
Yesterday, after a read xiaomie installation, I had the same problem, I could not activate the SIM card and synchronize sms.
Today I set the language of the English UK and US region. I turned on mobile data and turned off wifi.
Such a liking was able to activate the SIM.
Unfortunately I get sms sync error, maybe it's a bug on the xiaomi server side. But the activation was successful.
Very simple answer. Sorry to say- I have taken service providers to the ombudsman. It's the service provider. They prevent the Sim identification and also international SMS from going through. Xiaomi, in their complicity, have taken away the feature showing the international SMS (it is now just one bar, not two). Phone says under device "Sim card not installed or activated"...yet it is. So, they prevent that at Optus, AMAYSIM, Vodafone.. whomever. They ALL do it. Why? They don't have anything better to do and enjoy the power, control and frustrating the ship out of customers. If you search the internet, if you have service, yet can't sync call history and SMS, it is the SERVICE PROVIDER GAMING YOU! WELCOME TO PLANET EARTH.
Also, it prevents call recording. Great game master controllers.

Help: Weird SMS Problem

Need help diagnosing and solving a bizarre problem: S10 doesn't receive texts from a specific sender, except after restarting, retroactively receives all texts sent by that sender. Supernatural powers might be involved, given the sender's phone is mine, and the fickle S10 is my wife's.
I'm including a lot of info below, b/c this seems to be a tough problem to diagnose, so I'm erring on the side of completeness.
Specs: My phone is an LG V35, rooted with Magisk, Android 9. Her S10 is not rooted, running Android 9. Her phone is logged in to the same Google account I use on the Play Store, so that she can use any of my paid apps without paying again. (This has never caused any SMS problems in the past, just annoyances like her getting my reminders, which I then turned off on her phone.)
The problem started on 10/26/22 (about three weeks ago). I know this b/c I sent her a long text that day, which her phone received immediately, followed by another text that same day, which she didn't receive until eight days later on 11/3/22. There were several other texts I sent btw 10/26 and 11/2 that she didn't receive until 11/3. However, we did not catch this problem until yesterday (11/17), when she discovered that I had not, in fact, been ghosting her, but that her phone was not getting my texts. We found this out b/c some other app on her phone wasn't behaving normally, so I restarted her phone -- and BAM, all my unreceived texts suddenly arrived on her phone. Since then, I've tried texting her phone, and it receives nothing from me until a restart, and then her phone receives all my texts retroactively.
As far as we can tell, neither of our phones has any problem with SMS communications with anyone else's phone (except some iPhones -- don't get me started). Other people receive my texts normally, and her phone receives other people's texts normally.
I tried texting her from two different Google Voice accounts I have (both different from the Google account our phones share), and her phone received both G-Voice texts immediately.
I tried changing my SMS app (from Pulse to Textra). No effect (her S10 didn't receive texts until restarting). I tried changing her SMS app. No effect. I did a Samsung software update (thru Settings) on her phone. No effect.
I have an old S10e, my last phone before I switched to the LG. As an experiment, I popped her phone's SIM card into my old S10e. I installed an SMS app neither of us has ever used before, Handcent Next, on the S10e. Without doing anything else (i.e. w/o transferring her S10 data or settings to the S10e), I texted her number from my LG. The text arrived immediately in Handcent. I thought, Eureka!
I promptly factory-reset my S10e, and used Samsung's Smart Switch to transfer "Everything" from her S10 to the S10e. After all her data, apps, & settings were transferred to the S10e, I texted her number, and… NOTHING. The S10e did not receive my text, until I restarted it.
So, my question to all Android sleuths out there is: What the hell?
Excellent detail and info.
My initial guess may be because you're sharing the Google account. Yes, I know you said this didn't cause problems before, but now with Google Messages (I know you're not using that, but still) doing lots of RCS and background stuff, I imagine there may be some behind-the-scenes interaction that is causing problems. I'm not saying this is a fault of RCS or anything like that, but I think the sharing may be the issue?
I would suggest trying to create a new Google account, and keeping the phones on separate accounts... it's a free and easy test, I figure... and you seem quite skilled in more difficult things, so this should be easy enough?
Also note, some apps support family sharing, so if you setup a "family" between the two accounts, you may get the purchased apps on both accounts without too much issue. My wife and I do this and it has worked pretty well for our apps. (FWIW, we both have S10+ and use GMessages on separate google accounts, family shared, and don't have any issues with texts, etc.)
schwinn8: I liked your idea & reasoning, and I implemented it -- new personal Gmail account for her, added to my G-family. Restarted her phone, and sent her a text which did not arrive. (I texted her from a Google Voice account, and that SMS arrived instantly.) I then restarted her phone again, and, for the first time, the initial text still did not arrive. That's new, at least.
What setting could possibly delay a text from coming in?
Well, that's not the direction I wanted things to go either!
Not sure what else could delay texts from coming in... not aware of any delay mechanisms in most cases.
Are both on Wifi during this process? Is the LG running a ROM with working VOWIFI? Yes, I am grasping at straws...
Well, recalling my old Windows 3.x experiences, I factory-reset the S10e (my old phone), and installed all of my wife's apps and recreated all her settings on it from scratch -- i.e. no transferring apps or settings from her phone. A labor-intensive solution, to be sure, but it is working so far. The S10e receives my texts normally.

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