Hi,
Using the Red Magic 3 is quite nice, but one of the major problems to me is the FingerPrint scanner.
It happens really often that I have to "press" the FP scanner several times before it lets me in
But on the other had, Face unlcok works superbly here !
It recognizes my face everytime, even in rather dark environment.
And unlocking is then super fast...
Guess I'll use that more often than the FP scanner
You guys also have that "problem" with the P scanner ?
No its working perfect for me, much better then the fp sensor of the xiaomi mi mix 2 (my prev phone). Meaby try to set it up again?
I had the same problem, then it went away, then it came back.
Saw some people complaining here as well on github.
Funny thing for me, seem to be related to having activated multiple users in this device and for some reason the finger print only works (normally) on this second account. Deleting that saving account did not solve the issue as the sensor continues completely irresponsive in my main account (so it's clearly just a software issue). If I recreate a second account it will work there, but still not in my main account.
Do you have more than one user registered for that device? I use the other users mainly to have alt accounts for different games
I'm in touch with their (slow) support and the last message I got was:
We will feedback this case to our R&D .Pls provide the order number and Build number of the phone.If you can, please also provide a video file of this process,thanks.
In my case it's clearly just a software issue, so it should be fixed in future builds (hopefully).
Perhaps a factory reset would help, but I don't want to test that option as I'm lazy to set up everything up again.
Hi,
Same thing here.
The FP scanner is not on par with some of the RM3 sibblings like the Mate 20x or the mi mix 3.
I think the scanner is too small to recognize your fingerprint decently.
But if I compare Face unlock on this device to face unlock on the afroementioned devices, it's a totally different story !!!
It is amazingly fast and reliable, even in low light conditions...
So I am almost always using that one.
Regards.
No problems here with the FP scanner.
I'm on Global ROM,bootloader is still locked,no root and only my account registered to the phone,but I've setup 4 fingerprints,and all of them work quite good....
Related
My mom was trying to register her fingerprint on my Mi9 but it was a very difficult task since the scanner couldn't detect her fingerprint. After a long time and being able to register the fingerprint, now it's near impossible for the phone to scan her fingerprint and unlock the phone. Meanwhile, my fingerprint unlocks easily almost every time, so I really don't know what's happening and how can I fix this. I'm using MIUI 10.2.26.0 EEA. I wanted to put the global beta to try, but since they won't update anymore global betas I stayed with the global EEA.
She's looking for a similar phone, but if on-screen fingerprint scanners have a problem with her fingerprint, she will have to stay with standard fingerprint scanners that she never had a problem with.
I'm currently using a screen protector, but since it works great with my fingers, I don't think that's the problem.
Are there any tips on fixing this problem or at least make it better, like finger positions or doing something with the finger before scanning, without having to change ROMs?
If it works ok with your fingers, "probably" not a sensor or rom problem.
I always register same finger twice for better reading, but if your mom's fingerprint is washed out, will never be 100% efective.
Hi I bought a Xiaomi Mi9 not even a month ago.
These days I found a really annoying problem, my Mi9 unlocks itself in my pocket. I state that I have done all the possible tests, that is with and without double tap, with and without unlocking via mi band4, with and without lifting option, password, fingerprint and face detection. Trying various combos (thinking that maybe some of them would conflict with each other) I arrive at the same conclusion. Start the emergency keypad on your own, or if I receive notifications it even opens me up or I find myself navigating through my apps.
This is the main problem.
I have found other problem, like if I talk at the phone, I put the auricle in the right ear, everything is ok, while if I move it in the left ear I no longer feel anything. (proximity sensor
defective ultrasonic?)
Another problem that perhaps seems to have solved was that of bluetooth devices, the saved devices menu was missing. With a reset I fixed the problem at the time.
The fingerprint detector every 10 attempts, 3-4 never go through if the screen is in total standby, while if you wake up the screen in any way and then use the fingerprint it always works.
The most important thing I would like to solve is that of unlocking in my pocket, it particularly bothers me. I read that in June they had to fix this option, optimize it, but apparently it doesn't seem improved. I know that here the pocket mode is automatically inserted compared to other devices. But apparently it doesn't work at all.
I have the device correctly updated.
Help me discover something more or at least solve this problem and sorry for my bad english i'm italian boy =P
Leumas91ct said:
Hi I bought a Xiaomi Mi9 not even a month ago.
These days I found a really annoying problem, my Mi9 unlocks itself in my pocket. I state that I have done all the possible tests, that is with and without double tap, with and without unlocking via mi band4, with and without lifting option, password, fingerprint and face detection. Trying various combos (thinking that maybe some of them would conflict with each other) I arrive at the same conclusion. Start the emergency keypad on your own, or if I receive notifications it even opens me up or I find myself navigating through my apps.
This is the main problem.
I have found other problem, like if I talk at the phone, I put the auricle in the right ear, everything is ok, while if I move it in the left ear I no longer feel anything. (proximity sensor
defective ultrasonic?)
Another problem that perhaps seems to have solved was that of bluetooth devices, the saved devices menu was missing. With a reset I fixed the problem at the time.
The fingerprint detector every 10 attempts, 3-4 never go through if the screen is in total standby, while if you wake up the screen in any way and then use the fingerprint it always works.
The most important thing I would like to solve is that of unlocking in my pocket, it particularly bothers me. I read that in June they had to fix this option, optimize it, but apparently it doesn't seem improved. I know that here the pocket mode is automatically inserted compared to other devices. But apparently it doesn't work at all.
I have the device correctly updated.
Help me discover something more or at least solve this problem and sorry for my bad english i'm italian boy =P
Click to expand...
Click to collapse
Ciao,
I've got exactly the same problems, someone please let us know if there is a proper solution out there!
Thanks
Leumas91ct said:
Hi I bought a Xiaomi Mi9 not even a month ago.
These days I found a really annoying problem, my Mi9 unlocks itself in my pocket. I state that I have done all the possible tests, that is with and without double tap, with and without unlocking via mi band4, with and without lifting option, password, fingerprint and face detection. Trying various combos (thinking that maybe some of them would conflict with each other) I arrive at the same conclusion. Start the emergency keypad on your own, or if I receive notifications it even opens me up or I find myself navigating through my apps.
This is the main problem.
I have found other problem, like if I talk at the phone, I put the auricle in the right ear, everything is ok, while if I move it in the left ear I no longer feel anything. (proximity sensor
defective ultrasonic?)
Another problem that perhaps seems to have solved was that of bluetooth devices, the saved devices menu was missing. With a reset I fixed the problem at the time.
The fingerprint detector every 10 attempts, 3-4 never go through if the screen is in total standby, while if you wake up the screen in any way and then use the fingerprint it always works.
The most important thing I would like to solve is that of unlocking in my pocket, it particularly bothers me. I read that in June they had to fix this option, optimize it, but apparently it doesn't seem improved. I know that here the pocket mode is automatically inserted compared to other devices. But apparently it doesn't work at all.
I have the device correctly updated.
Help me discover something more or at least solve this problem and sorry for my bad english i'm italian boy =P
Click to expand...
Click to collapse
Hi
Which firmware, rooted or unrooted?
I can recommend to root and use firmware of xiaomi.eu
If you have the latest firmware with pocket mode included your only two options to fix the pocket unlocking’s are: 1. Get at flip cover. 2. Delete all fingerprints and use another unlock option like face recognition or so. This will also get you noticeably better battery hours.
The speaker problem I think is a problem with the position. It is very critical that you put the tiny speaker hole exactly in front of your ear opening, a couple of millimetres aside will make the sound almost silent. This is if you by feel mean hear. Try to hold the phone at an angle out from you face with the upper part pointing to your ear and move the phone up and down to se if you can hear better.
Leumas91ct said:
Hi I bought a Xiaomi Mi9 not even a month ago.
These days I found a really annoying problem, my Mi9 unlocks itself in my pocket. I state that I have done all the possible tests, that is with and without double tap, with and without unlocking via mi band4, with and without lifting option, password, fingerprint and face detection. Trying various combos (thinking that maybe some of them would conflict with each other) I arrive at the same conclusion. Start the emergency keypad on your own, or if I receive notifications it even opens me up or I find myself navigating through my apps.
This is the main problem.
I have found other problem, like if I talk at the phone, I put the auricle in the right ear, everything is ok, while if I move it in the left ear I no longer feel anything. (proximity sensor
defective ultrasonic?)
Another problem that perhaps seems to have solved was that of bluetooth devices, the saved devices menu was missing. With a reset I fixed the problem at the time.
The fingerprint detector every 10 attempts, 3-4 never go through if the screen is in total standby, while if you wake up the screen in any way and then use the fingerprint it always works.
The most important thing I would like to solve is that of unlocking in my pocket, it particularly bothers me. I read that in June they had to fix this option, optimize it, but apparently it doesn't seem improved. I know that here the pocket mode is automatically inserted compared to other devices. But apparently it doesn't work at all.
I have the device correctly updated.
Help me discover something more or at least solve this problem and sorry for my bad english i'm italian boy =P
Click to expand...
Click to collapse
Let me suggest a fix for the fingerprint issue.
Turn off the show "fingerprint on lockscreen option"
There really isn't a pocket mode for the mi9 because of the in-display fingerprint reader
About the "unlocking in your pocket" issue, I think you should try a different unlocked method, maybe a password to see if it's still there, and also ensure you don't have "On body detection" enabled in settings.
where did you buy it?
MysteriousStranger said:
Ciao,
I've got exactly the same problems, someone please let us know if there is a proper solution out there!
Thanks
Click to expand...
Click to collapse
Leumas91ct said:
where did you buy it?
Click to expand...
Click to collapse
From Greece, EEA 10.2.2.28 stock, unrooted ofc
did you buy it in a store, for example MediaMarkt, or on amazon?
MysteriousStranger said:
From Greece, EEA 10.2.2.28 stock, unrooted ofc
Click to expand...
Click to collapse
Disable double tap in the settings
Leumas91ct said:
did you buy it in a store, for example MediaMarkt, or on amazon?
Click to expand...
Click to collapse
No, I bought it from an official seller of Xiaomi Hellas (Greece)
Hi there! I recently bought Xiaomi 12 Pro Gloabl MIUI 13 and I faced really annoying problem. The proximity sensor does not work and it did not pass the test. Allays shows 5.0 at the test no mater if the sensor is covered or not. And the real problem, the big one is face ID does not work at dark, like there is no IR at all and that is great issue for me, because this makes phone completely useless for me while traveling at night.
What I red the proximity sensor is virtual instead of hardware and it makes problems and user waiting for software solution for years. OK, but what about IR camera for face ID. Is it integrated in this phone or not. I find no answer.
Planning to switch to xiaomi.eu rom hoping for fix, but...lookin for solutions with golobal rom, because I use a lot of banking apps that I`m not sure if they work wit unlocked bootloader.
There is no IR cam, just the regular one.
That's not a 12 Pro only issue, most phones behave the same in the dark.
You can however use the fingerprint, so where's the point of calling the device useless at night?
Piotrekk said:
There is no IR cam, just the regular one.
That's not a 12 Pro only issue, most phones behave the same in the dark.
You can however use the fingerprint, so where's the point of calling the device useless at night?
Click to expand...
Click to collapse
The point is, when the phone is in holder I just tap on the screen and it unlocks by face ID immediately. That`s I have used with Mi8 till now. Fingerprint of 12 Pro is very slow compare to Mi8 and mostly unlocks with second try.
Well I have to adjust to new lack of hardware, but quite expensive Xiaomi
mad_presley said:
The point is, when the phone is in holder I just tap on the screen and it unlocks by face ID immediately. That`s I have used with Mi8 till now. Fingerprint of 12 Pro is very slow compare to Mi8 and mostly unlocks with second try.
Well I have to adjust to new lack of hardware, but quite expensive Xiaomi
Click to expand...
Click to collapse
Try to register your finger a second time as an additional finger. This could help to speed up the recognition.
I faced proximity sensor problems with my 11T Pro but the 12 Pro is working great. I use the fingerprint which for me is lightening fast. Unfortunately without the front IR sensor, no photos going to work like iPhone when it comes to face I'd.
mad_presley said:
The proximity sensor does not work and it did not pass the test. Allays shows 5.0 at the test no mater if the sensor is covered or not.
Click to expand...
Click to collapse
Hi did you try to move the phone towards your hand during the test? because this movement simulates the gesture of answering a call.
Enable double tap to wake, then unlock with index finger
PS Don't use phone while travelling
After a few days with the Pixel 7, sadly, I decided to return it.
The biggest reason is the fingerprint reader just didn't work right. 3 out of 4 finger presses don't work. I don't know if it's just a faulty phone that I got, but I got tired of redoing the fingerprint scans.
I have Pixel 6 and the fingerprint reader works very reliably.
The Face Unlock works but I found a bug that if the face unlock is enabled, then for all of the 3rd party apps that use biometric login, the fingerprint unlock stops working and these apps don't support the face unlock.
I had a terrible time getting mine registered and working. I have dry fingers and after moisturizing a little, the enrollment went in one go and the fingerprint works as fast as any other phone.
I have no idea how I got it fixed but I was having the same issue as you. I disabled verity and verification to flash custom kernel (wiped phone after verity) and after that the FP reader is working with 100% accuracy. It was night and day for me.
The fingerprint reader seems to be worse on the Pixel 7 than it was on my Pixel 6. It's fast but has a much higher failure rate.
Has anyone seen a difference with the animation speeds changed in developer options?
My son has my old pixel 6 and the fingerprint reader is working great.
{Mod edit: Quoted post has been deleted}
I tried it in any way I could think of. Dry, wet, sanitized with alcohol, greasy, dirty, you name it. Did not work.
feligoni said:
I have no idea how I got it fixed but I was having the same issue as you. I disabled verity and verification to flash custom kernel (wiped phone after verity) and after that the FP reader is working with 100% accuracy. It was night and day for me.
Click to expand...
Click to collapse
If I pay $600 for the phone and have to do ADB "contortions" to get the FP scanner to work, then I don't need the phone like that.
A "cheap" inlocked Chinese POCO phone with under screen FP reader works 100% of the time without disabling dm-verity.
Wow I find my Pixel 7 to be much better on the FP scanner than my P6 was, I even added a screen protector after enrolling my prints. I also now use the face unlock and have no issues with Apps that use the FP biometric option. This phone is way better than my P6.
xela19115 said:
If I pay $600 for the phone and have to do ADB "contortions" to get the FP scanner to work, then I don't need the phone like that.
A "cheap" inlocked Chinese POCO phone with under screen FP reader works 100% of the time without disabling dm-verity.
Click to expand...
Click to collapse
Agree - I'm fairly familiar with Xiaomi phones and their FP readers are pretty reliable. I'm surprised how poorly my Pixel 7's reader is. In this day and age, we shouldn't have to compromise on what's supposed to be a stable technology after paying $600.
I do notice something interesting though - the failure rate is very high when I try to unlock it after a little while (a little while being >15m). But, if I fail and enter my passcode, every subsequent try is super fast. It's almost as if the phone realizes it's not doing a good job a the initial recognition, adjusts its stored FP data, and then gets better for a while. Anyone else notice this?
xela19115 said:
After a few days with the Pixel 7, sadly, I decided to return it.
The biggest reason is the fingerprint reader just didn't work right. 3 out of 4 finger presses don't work. I don't know if it's just a faulty phone that I got, but I got tired of redoing the fingerprint scans.
I have Pixel 6 and the fingerprint reader works very reliably.
The Face Unlock works but I found a bug that if the face unlock is enabled, then for all of the 3rd party apps that use biometric login, the fingerprint unlock stops working and these apps don't support the face unlock.
Click to expand...
Click to collapse
Really? I have not had that problem - any conflict between face unline and Finger for Biometric apps. Face unlock is outstanding. Fingerprint reader is meh, ok, sometimes
a1b2c3d4444 said:
Agree - I'm fairly familiar with Xiaomi phones and their FP readers are pretty reliable. I'm surprised how poorly my Pixel 7's reader is. In this day and age, we shouldn't have to compromise on what's supposed to be a stable technology after paying $600.
I do notice something interesting though - the failure rate is very high when I try to unlock it after a little while (a little while being >15m). But, if I fail and enter my passcode, every subsequent try is super fast. It's almost as if the phone realizes it's not doing a good job a the initial recognition, adjusts its stored FP data, and then gets better for a while. Anyone else notice this?
Click to expand...
Click to collapse
I have noticed that same thing on my 7 Pro although for me it's more like an hour+ where it gets bad... It will be fine all day then I set my phone down for awhile, pick it up later, and it will instantly fail all three times and then start working again after my PIN goes in. Very strange. Probably can be fixed with software.
No problems here, had the phone for a week now. I don't think I've had any failed reads, maybe one or two. Very reliable and fast, perfect combo with the face scanner.
Mine was failing like crazy. Tried everything. Took it back and exchanged for a new one and the new one is working great. Definitely some faulty hardware out there
a1b2c3d4444 said:
Agree - I'm fairly familiar with Xiaomi phones and their FP readers are pretty reliable. I'm surprised how poorly my Pixel 7's reader is. In this day and age, we shouldn't have to compromise on what's supposed to be a stable technology after paying $600.
I do notice something interesting though - the failure rate is very high when I try to unlock it after a little while (a little while being >15m). But, if I fail and enter my passcode, every subsequent try is super fast. It's almost as if the phone realizes it's not doing a good job a the initial recognition, adjusts its stored FP data, and then gets better for a while. Anyone else notice this?
Click to expand...
Click to collapse
similarly
Mine works flawlessly every time. The only thing I don't like is using it at night, and not covering it with my entire finger. When it scans, it's so freakin' bright! LOL
My 7 Pro's sensor worked great, my regular 7's is just plain awful. And I know about the dry hands issue, I've been preaching that people moisturize their hands since under-display sensors came out.
At the first time with my pixel 7 the i had your same issue, fp wasnt working 9 time on 10 but then, after registered it again correctly (reading the on screen instruction while do it) is started to work flawlessly every time. Now it is always unlocking the phone, with more light or in the dark (at night for example) and with low or high brightness.
a1b2c3d4444 said:
I do notice something interesting though - the failure rate is very high when I try to unlock it after a little while (a little while being >15m). But, if I fail and enter my passcode, every subsequent try is super fast. It's almost as if the phone realizes it's not doing a good job a the initial recognition, adjusts its stored FP data, and then gets better for a while. Anyone else notice this?
Click to expand...
Click to collapse
This was the case with my P7 too. But since past few days, it started to work like 10/10. I haven't noticed any failure since yesterday. Never changed the fingerprint data too.
Update!
I returned the phone. I waited until I got the refund, took a train ride to NYC, and went to Google's Chelsea store. I bought a new Pixel 7 128 GB, traded my Pixel 6, and spend about 2 hours setting up everything in the store. Another advantage of going to the store is that I don't have to pay $600 + tax immediately and then wait 2-3 weeks for a $490 trade-in credit. They take the trade-in and I paid the difference.
If the fingerprint scanner on the new phone would have given me the same issues, I would have at least dealt with it in the store.
And it did start giving me issues initially, but then I asked for assistance and they (store tech support) admitted that Pixel 7's have fingerprint reader problems. He changed the sensitivity setting on the phone and it works (for now).
So clearly I had a bad, faulty phone before. Now, with a phone that I got over the weekend, everything works.
xela19115 said:
Update!
I returned the phone. I waited until I got the refund, took a train ride to NYC, and went to Google's Chelsea store. I bought a new Pixel 7 128 GB, traded my Pixel 6, and spend about 2 hours setting up everything in the store. Another advantage of going to the store is that I don't have to pay $600 + tax immediately and then wait 2-3 weeks for a $490 trade-in credit. They take the trade-in and I paid the difference.
If the fingerprint scanner on the new phone would have given me the same issues, I would have at least dealt with it in the store.
And it did start giving me issues initially, but then I asked for assistance and they (store tech support) admitted that Pixel 7's have fingerprint reader problems. He changed the sensitivity setting on the phone and it works (for now).
So clearly I had a bad, faulty phone before. Now, with a phone that I got over the weekend, everything works.
Click to expand...
Click to collapse
which sensitivity setting ?
The scanner is bad, that's all. The crucial thing to make it usable is the right inital scan, if it records your fingers flawlesly it will work (but not the way we expect, only in an acceptable way).
There is no sensitivity setting, he probably mean the display setting.
Hello Folks,
Coming from a S20 im finding the fingerprint scanner quite infuriating. has anyone fund a way to improve this?
Oh and sometimes it goes straight to the pin, not even an option to unlock. why?
Maybe (I doubt it) google will improve the fingerprint with software updates overtime. For now it's just totally unreliable. If you want to live with pixels you have to adapt I use smartlock (smartwatch) and thanks to that I don't need to use fingerprint at all (well almost, 2-3 times a day it asks for it).
I come from Samsung Galaxy Flip4 (S21 ultra before), I have Pixel 7 for 3 days and I have no problem with fingerprint.
Have you tried re-registering your fingers?
Its improved having the fingerprint registered twice. but for some reason you can only register 4 of them