I set up moto voice without a hiccup at the start. I realized that it wasn't working so I went into the app to retrain the launch phrase and it won't recognize that I'm saying anything. The microphone image sits there frozen as if there wasn't any sound. I cleared the data and cache but it's still not working. The OK google search seems to work fine.
Nevermind. A reboot fixed the issue. Although it was weird that it stopped working completely.
Same thing happened to me. Definitely some sort of bug. Not sure that triggers the bug though!
I'm having the same issue. I've noticed that it might be triggered by either Bluetooth or GPS. So far the only fix I've found is rebooting. Tried clearing cache and force stopping moto with no luck.
Another bug I've found that might be related in some way is when I launch the camera it disconnects apps like car home ultra and Pandora. I really hope to find a fix or work around for this because its starting to annoy the hell out of me.
I have the same issue. Motto voice will randomly stop working. It seems to happen when my phone connects to my car's Bluetooth, but I can't reproduce the issue every time. The only way to resolve this is to reboot. This sucks as motto voice was the main reason I bought the phone.
Hi to everyone,
Lately I began to experience a weird issue on my OnePlus 3T. More precisely the GoogleNow application starts by itself when the phone is off. It wouldn't be a problem if it weren't talking after it registerd the voice around. Google previously eliminated the unlock of the phone with the voice recognition feature so I suppose it's a bug in OxygenOS. Has someone else experienced this ? Any solution ?
P.S. Sometimes I use Google Now therefore I prefer it to be enabled.
Sometimes not even fully saying OK Google will still activate it. Like"OK G..."
tzbigworm said:
Sometimes not even fully saying OK Google will still activate it. Like"OK G..."
Click to expand...
Click to collapse
The funny part - the "OK Google" doesn't work when the phone is off. I tried several times without success.
I've tried everything to no avail. I've went over every single app and account settings meticulously to ensure that they are set to function according. I've factory reset every speaker and started from scratch several times with different accounts and it made no difference. Oddly enough, none of my settings in the app nor online were altered in any way before or after continue conversation stopped working. It just all of a sudden stopped working randomly one day and hasn't worked ever since but ONLY on the non-branded Google Assistant speakers (I have 2 Sony speakers (
S50G) and a Insignia speaker (NS-CSPGASP2). Considering all of the troubleshooting I've done in the past week and despite any settings I changed, my 3 Google mini's worked perfectly with continued conversation without issue, I have to conclude that this feature has been disabled, at the very least, on my third party Google Assistant speakers.
By the way, I initially posted about this issue in Google's ''Google Home Help Forum'' over a month ago.
Anyone experience this issue?
Am I actually the only one who has experienced these issues?
I'm having the same issue, it worked for a short while.
anybody figured this out. Its not working for me either - it did used to work though...
I'm certain that it's been disabled server side but the problem is, no one is addressing the issue. They could, at the very least, confirm our suspicion.
Now, it seems like Google may have also disabled the broadcast feature on 3rd party Google Assistant speakers as well. I created a thread on Google Home Help. Let's see if we're ignored again.
https://support.google.com/googlehome/thread/829148?hl=en
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
ratola said:
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
Click to expand...
Click to collapse
Hi ratola,
you can dial *#*#372733#*#* for a hidden FQC test menu, here you can test each mic seperated, i guess in your case it's the second mic in the top-speaker.
- Joeigel
Joeigel27 said:
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Click to expand...
Click to collapse
Hi Joeigel, unfortunately I have the same issue (and story regarding contacting support). The only way I can make calls via for instance WhatsApp is by using a handfree headset, or setting it to speaker-mode.
Waiting for the Android 9 release, if this isn't fixed with it, I'll send it in for warranty.
I do have another issue with the phone, and that's when I unlock my phone using the fingerprint scanner, 1 out of 4 times or so, the phone enables split screenmode. Do you (or someone else here) have similar experiences. It's quite annoying.
Update: Installed Pie, and no improvement. Issues still persists. Returning the phone today.
Sorry for the late response, my phone is also on it's way back to GB...
Joeigel27 said:
Sorry for the late response, my phone is also on it's way back to GB...
Click to expand...
Click to collapse
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
odyon said:
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
Click to expand...
Click to collapse
I didn't experienced something like this. Did they send it back to you yet? Maybe they fixed both... ^^'
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
nagesco said:
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
Click to expand...
Click to collapse
Could any up or downgrade fix it?
Joeigel27 said:
Could any up or downgrade fix it?
Click to expand...
Click to collapse
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
nagesco said:
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
Click to expand...
Click to collapse
After further testing of this issue, the 'OK Google' issue is still present, if I want to ask google assistant 'ok google' the microphone barely picks up anything or even my question, practically screaming into the microphone is the only way to activate it, this matches with the results on my google activity, listening to my recordings of my queries shows evidence that the microphone sensitivity is way too low.
HOWEVER, when using google assistant by means of pressing the microphone and then asking the question, the result is clear and understandable and doesn't suffer from volume issues, I can't pinpoint if this is an issue with the Nokia specifically, it is not a problem with any other application that uses the microphone.
Having the same issue with Mic 3. It means I can't use it in speakerphone mode during calls or in Skype. It doesn't prevent me from using the Google assistant though.
My smartphone was sent in and repaired (complete motorboard replaced). During the time it was gone Android 9 came out, so I'm not sure if it was the repair or the software update.
But it works again without any problems
Kind regards
Joeigel
Hi all,
I've recently installed a Sony XAV-5000 in my car and having issues with it responding with voice commands (hey google, ok google etc).
I can press a button and it beeps and away I go with my command but using a command to consistently 'wake' the assistant is a no go.
I have updated to latest firmware, cleared cache, cleared data and it works the first time but then doesn't respond.
The interesting thing is, when I do say 'Hey Google' after clearing data/cache the screen does a slight refresh so it seems to be hearing me but not opening the assistant, it does this every time.
Any idea what's going on? It feels like a permission or something else is blocking it from opening but I've been through everything multiple times.
Google Assistant works flawlessly just on my phone.
Any help would be greatly appreciated!
Cheers Jack
Jack2022 said:
Hi all,
I've recently installed a Sony XAV-5000 in my car and having issues with it responding with voice commands (hey google, ok google etc).
I can press a button and it beeps and away I go with my command but using a command to consistently 'wake' the assistant is a no go.
I have updated to latest firmware, cleared cache, cleared data and it works the first time but then doesn't respond.
The interesting thing is, when I do say 'Hey Google' after clearing data/cache the screen does a slight refresh so it seems to be hearing me but not opening the assistant, it does this every time.
Any idea what's going on? It feels like a permission or something else is blocking it from opening but I've been through everything multiple times.
Google Assistant works flawlessly just on my phone.
Any help would be greatly appreciated!
Cheers Jack
Click to expand...
Click to collapse
I am having the same issue mate. It has been like that since the last firmware update on my Samsung Galaxy S20 ULTRA 5G. Have you figured anything out yet
PSYCHO-TERMINATR said:
I am having the same issue mate. It has been like that since the last firmware update on my Samsung Galaxy S20 ULTRA 5G. Have you figured anything out yet
Click to expand...
Click to collapse
It's a known issue and Google are aware of the problem and working on a solution
Jack2022 said:
It's a known issue and Google are aware of the problem and working on a solution
Click to expand...
Click to collapse
Thanks Jack. I know you shouldn't have too but for the time being uninstall the google updates and turn off auto update. It works a dream.
PSYCHO-TERMINATR said:
Thanks Jack. I know you shouldn't have too but for the time being uninstall the google updates and turn off auto update. It works a dream.
Click to expand...
Click to collapse
Thanks man, this is a link to the thread
Hey Google causing issues / not responding - Android Auto Community
Looks like the last working version is 13.38.11.29
Hopefully we don't lose too many features downgrading so far back.