Hi,
I have my O4X since Feb in India. My room is in corner of my house so reception is generally on weaker side. But I have noticed that my O4X has weaker reception as compared to other phones, even cheaper Chinese android phones get better reception than this.
Coming back to problem, using same network sim in both my O4X and my Xolo (cheap android phone), at same place at same time I get 3 out of 4 bar of reception in Xolo, whereas my O4X shows either no bar or just a single bar out of 5 bars. I tried different operators, different sims but this reception scenario remained same, all are 3G network sims. While on 2G network I don't really see any issue with reception. I am getting insane as to what is causing this issue, I have noticed this thing since day one, with ICS, JB, now I am at CM 10.1.
Is this a common issue with this phone? Does it have weaker radio/reception? Or is it with my handset only? Shall I give it in for repairs? What you guys suggest?
Thanks in advance for all the suggestions that will come my way..
I am from India too. I think you are using any phone cover, maybe. It makes problems. For me it happens. I always remove my phone's cover when using net. Also, there are some network frequency that receives low signal. I am using Reliance 3G. I am in west bengal state. In my house west bengal network works well. In my friend's house kolkata specific signal receiveing is well. Also, in his L5 kolkata network's frequency works out well and in my 4X wb is better. When he came to my house he has no signal reception in wb network but I was using it well and I got to his house I had no signal or bad signal reception in Kolkata network.
In short everything is device specific but our device has better network reception. You can try to set network manually.
Subhajitdas298 said:
I am from India too. I think you are using any phone cover, maybe. It makes problems. For me it happens. I always remove my phone's cover when using net. Also, there are some network frequency that receives low signal. I am using Reliance 3G. I am in west bengal state. In my house west bengal network works well. In my friend's house kolkata specific signal receiveing is well. Also, in his L5 kolkata network's frequency works out well and in my 4X wb is better. When he came to my house he has no signal reception in wb network but I was using it well and I got to his house I had no signal or bad signal reception in Kolkata network.
In short everything is device specific but our device has better network reception. You can try to set network manually.
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I do use a mobile cover, will try it without that. I have used Reliance 3G, Airtel 3G and MTNL 3G all in this phone and generally notice a weaker network as compared to other phones at the same place using same network. I have also noticed lately that generally it gets a normal signal when its kept on bed but as soon as I touch my phone signal drops significantly, sometimes from 3-4 bars to 1 bar immediately. And as soon as I take my hand off of it signal improves.
Well, I am not sure what to do now, will try to use without cover and see. Else it will go for repairs. Only reason I havent sent it for repairs yet is because of unlocked bootloader, will have to relock it and flash to stock before I do. Thanks for the suggestion though.
I have an unlocked At&T Samsung Note 3 (N900A), that is currently having problems with strong connections to T-mobile networks.
It does occasionally connect to the network but it has a constant drop off and unbelievable slowness when out calling. The averages 2 bars out of the 5, and the system barely even connects to data (but when it does it is 4G LTE, usually when standing still or near a cell tower)
I have set the APN according to t-mobile's instructions (for the N900T) support.t-mobile.com/docs/DOC-27711
I am currently limited to an original T-Mobile Prism (3G) at the moment, and I really want to start using this phone as my daily driver, but if I cannot have even working calls, whats the point.
Does anyone have any solution to increase the connection fidelity? I really want to start using this phone as my daily driver, but if I cannot have even working calls, whats the point.
naturalistyoutube said:
I have an unlocked At&T Samsung Note 3 (N900A), that is currently having problems with strong connections to T-mobile networks.
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Might be the network don't like the N900a as I'm on Metropcs with my N900a and signal is bad too. I have tried different APN settings with no luck. I have tried stock NC2 Rom and rooted and currently on [ROM]AryaMod V8.3 TW Lollipop For ATT [Port] and no better signal. I'm only quarter mile from cell tower.
Just wondering if anyone has noticed this issue. I'm running a Samsung S6 Active (Cricket, but I've also just AT&T).
By default my phone starts with the preferred network as LTE/UMTS auto and I'm unable to get any sort of connection. The only thing my phone will connect with is when I have it set on 'WCDMA Preferred' or 'WCDMA Only'. Any other setting causes my phone to heat up and have battery drain.
When I'm traveling in other areas of the state the phone seems to have no issue connecting via LTE/UMTS. I suspect that the issues is the 'Partner Towers' that my phone is using near my home and work.
Does this make sense? Any ideas why the phone would have issues switching automatically? My wife seems to have no issue with her iPhone. The thing that frustrates me the most is that I routinely lose a connection even when set on WCDMA Preferred (and that I have to specify each time I reboot my phone).
Currently Running 7.0, but seem to have this issue regardless of version.
I'd appreciate any thoughts or suggestions.
idledragon said:
Just wondering if anyone has noticed this issue. I'm running a Samsung S6 Active (Cricket, but I've also just AT&T).
By default my phone starts with the preferred network as LTE/UMTS auto and I'm unable to get any sort of connection. The only thing my phone will connect with is when I have it set on 'WCDMA Preferred' or 'WCDMA Only'. Any other setting causes my phone to heat up and have battery drain.
When I'm traveling in other areas of the state the phone seems to have no issue connecting via LTE/UMTS. I suspect that the issues is the 'Partner Towers' that my phone is using near my home and work.
Does this make sense? Any ideas why the phone would have issues switching automatically? My wife seems to have no issue with her iPhone. The thing that frustrates me the most is that I routinely lose a connection even when set on WCDMA Preferred (and that I have to specify each time I reboot my phone).
Currently Running 7.0, but seem to have this issue regardless of version.
I'd appreciate any thoughts or suggestions.
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Did the phone ever connect properly, especially before the 7.0 Nougat update? I can get a connection, but the phone keeps flipping between band 30 with a weak signal and bands 2,4 or 17 that have good signals. I updated my S6 Edge to Nougat around the same time and it too is doing the same thing. Other phones I have are fine. It's probably not your phone. I think one of AT&Ts updates caused the problem.
Sent from my SAMSUNG-SM-G890A using Tapatalk
I actually had the same problem before the update (I was hoping the update would fix things). Cricket basically has said they won't support my Unlocked AT&T phone because it is an unlocked phone.
The really strange this is there are areas in town where I can connect just fine (not at my house or work). Any when I'm travelling to other areas of the state (Montana) I don't have this issue.
Update - I tried everything I could think of (even swapped our Sim a couple of times). Signal would randomly drop and phone calls would often be lost after a couple of minutes.
Long story short-I picked up a Moto G4 and it isn't having any of the same issues. Most importantly I reliably receive phone calls when my 8 year old needs to contact me.
has anyone noticed that the 4G on the S10 is quite buggy?
the speeds are extremely unstable, and sometimes completely unusable. (not a problem with the carrier, tried it on another phone and it's fine)
What I've noticed is that if it ever goes into medium power saving, 4G will stop working completely, it'll still show 4G, and i can still make calls, but no internet connection, even after exiting power saving mode. The only fix is I'd have to restart the phone for 4G to work again.
anyone have the same problem/ knows a fix?
I've read that I should do a factory reset, but I really want to avoid that, setting up the phone is time consuming.
Side note: battery life is not as good as expected, but that seems to be an issue for all exynos, not just me.
Same Problem here i unlock phone 4G shows but it tanke some time if i can use the Internet
Speed is Very slow and unstable
I am having connectivity problems as well. Keeps loosing the connection. I have to turn on airplane mode then turn it off all the time.
I don't have any problems with network connectivity, so far. In the link my result a moment ago: https://www.speedtest.net/my-result/a/4796337263
Hope you get some sensible connectivity soon. Cheers!
Same issue here! It was fine since I first received the device, but yesterday, I manually changed the network toggle to get better indoor signal. However, even after setting the toggle back to the original setting the LTE and data service kept dropping out. I tried manually toggling, switching network bands, etc... but nothing worked. It just keeps dropping data service.
I just hard reset the phone moments ago, and will update accordingly!
Update - Even after a network reset and hard reset it still dropped to Edge data a few times. However, after the last hour or so, it has locked back on to LTE+ and is holding strong. Seriously hope this is a software bug and not a bum radio chipset or antenna.
a99tandem said:
Same issue here! It was fine since I first received the device, but yesterday, I manually changed the network toggle to get better indoor signal. However, even after setting the toggle back to the original setting the LTE and data service kept dropping out. I tried manually toggling, switching network bands, etc... but nothing worked. It just keeps dropping data service.
I just hard reset the phone moments ago, and will update accordingly!
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I'm on tmobile and my data is horrible in certain and what's weird I have all bars.
Sent from my SM-G965U using Tapatalk
not sure if i should say that its good to know I didn't get a dud.
but man, samsung needs to get their sh*t together, this is not acceptable for a flagship phone.
looks like i'll have to do a factory reset soon.
I'm on tmo as well. I have a feeling it's just jacked up radio software. I did some more tweaking and went into band settings *#BAND# on the dialer and disabled all the LTE bands that aren't used by TMO and that seems to have helped as well. It think this issue is congruent to the known issue with Sprint devices trying to connect to incorrect bands. I haven't used it out and about yet, but it definitely helped my phone stay latched on to LTE from my home. Additionally, when it does drop to HSPA, it doesn't get stuck like it used to.
I recommend tweaking the band setting before doing a hard reset.
Update - still doesn't fix the problem. Pains me to say it, but I'm afraid I have a hardware issue. I'm going to try a sim card swap as a last ditch effort, but will also seek an exchange as well just to get ahead of the problem.
a99tandem said:
I'm on tmo as well. I have a feeling it's just jacked up radio software. I did some more tweaking and went into band settings *#BAND# on the dialer and disabled all the LTE bands that aren't used by TMO and that seems to have helped as well. .
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This shortcut only works on Snapdragon version, do you have Snapdragon with 4G issue?
This code only runs on the Qualcomm chipset version. Oddly enough, my friend with the Exynos version has no problems, even though he's missing a couple of TMO bands for the US.
Yeah I have Exynos S10+ as well and it runs fine on T-mobile USA
a99tandem said:
This code only runs on the Qualcomm chipset version. Oddly enough, my friend with the Exynos version has no problems, even though he's missing a couple of TMO bands for the US.
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This code is not working on SM-G9730 Qualcomm Hong Kong version. Any ideas?
Same problem here. I got the snapdragon US unlocked variant using here in Spain and compared with my old Google pixel, they do not have the same speed LTE connectivity even using the same SIM card. I tried to force using the 20 BAND (800 MHz) but I dont really know how. My galaxy s10 plus is using the BAND 3 so it does not let it picking the fastest possible band in my city. Any ideas? I also did think galaxy s10 plus US variant did not have 20 LTE band, but I checked it and realize it even does. One more question, what is the difference between 4G and LTE? Here in Spain all devices are running 4G, not seen any device running LTE, but my new samsung does. How can I switch it to 4g or LTE+? Thank you everyone boys.
just wondering if anyone has gotten the ASCA/ASC8 update and can report whether this problem is solved wit firmware update?
Bands matter depending on where you are. Depending on your area, only specific bands will be used. However, some bands used, while not faulty, are easily interfered for some reason with cases or other obstructions like your hand. Most likely, Samsung is planning to give a large update considering signal direction. I would probably not factory reset if you have a lot of data, and the problem would probably come back.
I ended up having to send my device in to Samsung for analysis and repair. I'll keep everyone updated.
after ASC8 update, i think the problem has been solved, havent noticed any problems so far
Hello everyone,
I bought two Realme X50 5g from Amazon uk and I was really excited when the phone arrived, from what I read everywhere was a lot of value for the money. However just after a few hours of use I was really disappointed to see the behaviour I am having in both phones.
I can connect to the wifi 5g band without issues and I get internet, the problem is that after a while (randomly can't tell 1 hour or 10 hours depends) when I check the phone it says "no internet" and I can't access anything, I need to disconnect and connect again and the internet comes straight away.
This issue is a little bit annoying because it means being disconnected for a while until I realise about it.
I am in the UK and I have Virgin Media and was using their SuperHub 3 which has worked really well with any device until now. I tried to change the config from dual band and add 2g to the 2g ssid and 5g to the 5g ssid so they were separated so it doesn't use dual band automatically and is the same. I was suspicious the problem could be the VM router so I bought a new router TP-Link Archer A7 AC1750 which I believe is a middle range router which supports dual-band however doesn't have all the high tech technologies like mu-mimo and beamforming. Anyway I got the router setup everything and have been using the Tp Link instead an the exact same thing happens.
I am with EE as carrier and I don't have yet a 5G plan, however as soon I turned on the phone with my sim EE sent me a test saying that they have enabled VOLTE since I am on a device that supports it. I may be wrong but I am also getting the impression the issue tends to happen more frequently if I have received or done any calls, but I have no hopes on getting support from EE.
I have contacted Amazon support which was hopeless and I have sent an email to Realme support but I haven't heard from them yet.
I am starting to consider to return the phones and get a refund but if I need to get to that will be a shame because the phones does looks nice and I have been enjoying it, I like the UI and the performance is quite good.
With all said I was wondering if anyone is aware of any issues with the Realme X50 5G and the 765G SOC wifi?
Thanks in advance