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Hi XDA Forum members and moderators of MI5,
I am having terrible Network Drop/No Signal/Emergency Calls Only problem with MI5.
This problems started when I accidentally set Radio Band as USA Band at *#*#4636#*#*
Now network is dropping like anything no matter I am using using single sim or dual sim. Please help
Same problem here (mi 5 32GB model)
I'm using Mi 5 past 15 days. Facing the same issue in India. After call disconnect network dropped immediately and connects again.
Same problem here at leat about 10 times per day signal drops for 5 seconds... Any ideas? Mi5 Pro on global 7.2.8.0.0
Mine will drop and not search for signal. Even though I'm in a signal area.. So I don't even know I'm not getting signal
mine too.... anyone knows solution???
I've the same problem in Brasil and I did'nt switch anything, it just started happening out of nowhere
I also have the same problem in Brazil. The signal loses more does not change in anything in the bar, so it is not with sign or not.
Hello Fellow MI5 Users,
I am writing this thread to see if anyone else is having issues like me with my Mi5.
The problem is the intermittent signal issue with LTE, My problem started when I flashed 6.7.28 miui 8 update at first I thought that it was my Network Provider, but when I checked my dad's and sisters phones (same provider) their 4G signal is very stable without any issues at all.
So to describe my problem this is what's happening to my phone.
My phone is now running the latest Global beta miui8 6.8.12
When switching to LTE as prefer connection my phone signal goes crazy from NO SIGNAL - NO SERVICE - EMERGENCY ONLY - NO SIMCARD as I dig in to my settings i change my preferred connection to 3G Only which in my surprise works well and perfect without any issues but the problem here in my country(Philippines) you cannot rely on H or H+ at all since the network provider service sucks bigtime!
So far here's a list of what I did with my phone to fix it
- Flash back to China miui8 later version that I remembered that I don't have any issues with my LTE(Sucks because the issue was there also when I went back)
- Flash to MIUI 7 (Ohh well at this point I thought going back to miui7 will fix this issue but NO, not at all and I'm losing patience)
- Flash all KINDS of CM Based OS (Well switching OS might solve the issue, But believe me it got worst! after flashing all kinds of CM Based OS on my MI5 it all went down to Reboot forever bug (this happens when my phone boots and phone started to connect to LTE)
- Went back to Global beta miui 8 6.8.12 basedband version TH20c1.9-00038 up until now im still using this version.
----SHOUTOUT SA MGA KAPWA KO PINOY!
James Manaois Cruzat
I have also problem,cant get lte on my device max i get is H+,bought phone 2 weeks ago and i use global stable rom.
chaotico said:
I have also problem,cant get lte on my device max i get is H+,bought phone 2 weeks ago and i use global stable rom.
Click to expand...
Click to collapse
Could it be you're own carrier hasn't got coveridge for LTE for your device?
Sent from my MI 5 using XDA Premium HD app
In my country lte is Band 3(1800) and mi5 should support that band,right?
marcel112 said:
Could it be you're own carrier hasn't got coveridge for LTE for your device?
Sent from my MI 5 using XDA Premium HD app
Click to expand...
Click to collapse
For me my carrier do support coverage for MI5, but just recently it went nuts
hi im using official global rom with my mi5 but i cant make native video call on my gsm operotor because of not support miui 7 and 8 so.. is there a rom support native video calling like samsung ?
Mi5 Prime user here. same problem with LTE as well using GLOBE sim, no problem with SMART so far. using China ROM MIUI 8
here are my observations
GLOBE switched to LTE - stable when stationary.. goes NO SIGNAL / EMERGENCY CALLS ONLY when moving in a vehicle
i guess there is a problem on the radio signal switching from H+ to LTE vise versa. unlike my other phone - Meizu M2 Note. no problem switching between 3G / H+ / 4G.
xantrium said:
Mi5 Prime user here. same problem with LTE as well using GLOBE sim, no problem with SMART so far. using China ROM MIUI 8
here are my observations
GLOBE switched to LTE - stable when stationary.. goes NO SIGNAL / EMERGENCY CALLS ONLY when moving in a vehicle
i guess there is a problem on the radio signal switching from H+ to LTE vise versa. unlike my other phone - Meizu M2 Note. no problem switching between 3G / H+ / 4G.
Click to expand...
Click to collapse
Sucks right? I wanted to switch carrier as well but then again, LTE coverage with smart sucks specially in my location... Hoping that this will be fix soon..
I used to have a perfect LTE with globe 4G+ after some time after updating OS version it went nuts
Deleted
I updated my mi5 to miui 8 global and got 4g signal but only for a minute or less then it dissapeared and when i manually choose mobile networks i can only select Telenor 2g and 3g...really weird.
Thread Closed - Issue Fixed ---- JMC
Sent from my MI 5 using XDA-Developers mobile app
Same Globe Sim Issue
jamiepotter said:
Hello Fellow MI5 Users,
I am writing this thread to see if anyone else is having issues like me with my Mi5.
The problem is the intermittent signal issue with LTE, My problem started when I flashed 6.7.28 miui 8 update at first I thought that it was my Network Provider, but when I checked my dad's and sisters phones (same provider) their 4G signal is very stable without any issues at all.
So to describe my problem this is what's happening to my phone.
My phone is now running the latest Global beta miui8 6.8.12
When switching to LTE as prefer connection my phone signal goes crazy from NO SIGNAL - NO SERVICE - EMERGENCY ONLY - NO SIMCARD as I dig in to my settings i change my preferred connection to 3G Only which in my surprise works well and perfect without any issues but the problem here in my country(Philippines) you cannot rely on H or H+ at all since the network provider service sucks bigtime!
So far here's a list of what I did with my phone to fix it
- Flash back to China miui8 later version that I remembered that I don't have any issues with my LTE(Sucks because the issue was there also when I went back)
- Flash to MIUI 7 (Ohh well at this point I thought going back to miui7 will fix this issue but NO, not at all and I'm losing patience)
- Flash all KINDS of CM Based OS (Well switching OS might solve the issue, But believe me it got worst! after flashing all kinds of CM Based OS on my MI5 it all went down to Reboot forever bug (this happens when my phone boots and phone started to connect to LTE)
- Went back to Global beta miui 8 6.8.12 basedband version TH20c1.9-00038 up until now im still using this version.
----SHOUTOUT SA MGA KAPWA KO PINOY!
James Manaois Cruzat
Click to expand...
Click to collapse
Hello James,
I am having the exact same issue on my Globe Sim. I just bought mine last week. Whenever i turn on my mobile data, signal suddenly goes to no service, not detected, etc. Its very frustruating.
Is my unit defective? Or is it just a firmware issue?
jamiepotter said:
Thread Closed - Issue Fixed ---- JMC
Sent from my MI 5 using XDA-Developers mobile app
Click to expand...
Click to collapse
How to fix it?
jamiepotter said:
Thread Closed - Issue Fixed ---- JMC
Sent from my MI 5 using XDA-Developers mobile app
Click to expand...
Click to collapse
how to fix?
jamiepotter said:
Sucks right? I wanted to switch carrier as well but then again, LTE coverage with smart sucks specially in my location... Hoping that this will be fix soon..
I used to have a perfect LTE with globe 4G+ after some time after updating OS version it went nuts
Click to expand...
Click to collapse
I am using both Mi5 and Redmi Note 4x. In both phones, I experience frequent network connection drops for both SIM cards in serted on the phone (one is Sun, the other is Globe). Even while stationary, I exeperience the network drop where the signal bar for both SIMs suddenly simultaneously disappear. The network drop is worse when I am mobile. In addition, the network drop is causing the app I am using at the time to restart. PLEASE HELP.
hi.. is this thread still active? have you found the solution?
i am also from the Philippines, been using globe for 2 years in mi5 with no connection problems, then recently, when i try to connect to data, the signal goes on and off just like yours.. just this month, i updated from miui7 to miui9 and the problem got worst! when i connect to mobile data, phone reboots after a minute! i tried every fix i found in the internet (reset APN settings, factory reset, airplane mode) but nothing seems working.. So i tried Sun as my other network and it works perfectly fine.. Also, i tried to interchange sim 1 and 2 slot but still not fixed.. Another thing, when i turn the data in different place, my connection seems okay.. i live in cebu city but works in lapulapu.. the problem occurs in lapulapu..
help! is this network related or somethings wrong with the phone?
Good to see this thread. I thought my phone had a factory defect.
based on my experience.
version 9.1.1.0 and below only loses signal for globe while on data connection in some locations .
higher versions up to the latest(now is 9.5.5.0) causes our phone to totally reboot in some locations as well.
maybe it has to do with the signal/radio frequency on the area for the identified carrier(Globe).
this is easy.
root then disable LTE band 41
beastfren said:
this is easy.
root then disable LTE band 41
Click to expand...
Click to collapse
How do you disable band 41?
Thank you in advance.
easy way > install network signal guru > 3 dots (menu) > lock bands > lte > uncheck b41 tdd 2500.
Hey
I'm live in france and i have a phone package with operator Orange
I have a little (BIG) problem with my Mi 9 when i'm at work ( on other place it's work very good)
My network 4g have issue by intermittence
exemple : i play video game online , all work and instantly while 4-5 minutes i don't have any 4g
it's random , sometime my network 4g work 30 minutes and after disappears and again and again
I did not have this problem since 1 month , it's appear since 2 weeks
Things who was tested : reboot , wipe cache , factory reset
I try to call orange , and they said to me " it's a problem with frequency of you're phone " but i don't believe that , because all 4g bands in france are compatible with Mi 9 , and i did not have this problem before
Orange have verify if they have problems with network on my work but all is good for them , and they said that no customer has reported the same problem in the zone :crying:
The only solution is to force 3g only , 0 problems with 3g
Ps : i don't think it's a harware issue because i don't have this problem on my house etc
Who have the problem ?
Someone can help me ?
Thanks
Nobody can help me please?
quadeur06 said:
Nobody can help me please?
Click to expand...
Click to collapse
Seems you are alone with this problem? Sometimes firmware updates can destroy connections. But I don't know what wrong in your case.
ok thanks
Download Netmonster and add database, then you'll see the signal in dBm and also the frequency. You can go to anfr antennes relais to check where the antennas are. I hope you buy global version otherwise you can have some issues with 4G
Can you tell me if this phone is 4xCA or 3xCA ready : when you activate 4G you'll see on netmonster 800+1800+2100+2600
Thanks
I got the same problem in France, but on the SFR Operator, in 4G as well, since Monday (maybe since Friday 31/05 but I'm always on wifi when not at work).
- Seems like, whatever the cell tower, I get almost no data out. I can make calls on 3G, of course.
- Basically, I've got almost no data output and very limited input (LTE : 7/2 Mb/S speedtest), and I got to use wifi all the time if I want to do something. On 3G, it's 3.9/0.7 Mb/s
I haven't heard of someone else having problems just yet, but that might be either a local issue (I'm near Paris) or a wider cell outage.
I don't think it's related to the phone itself, more on the operator's side, because there hasn't been an update of MIUI justifiying a different behavior.
Yes upgrade to MUI 10 with my mix 2s cause e reduction of TX output so you recieve less, i dont know it's the case for mi9
I got 50 mega in 4g+ 800+1800 with sfr
Try near an 4g antenna like 20 or 100 meters to see if you can have a good speed
matheo896 said:
Download Netmonster and add database, then you'll see the signal in dBm and also the frequency. You can go to anfr antennes relais to check where the antennas are. I hope you buy global version otherwise you can have some issues with 4G
Can you tell me if this phone is 4xCA or 3xCA ready : when you activate 4G you'll see on netmonster 800+1800+2100+2600
Thanks
Click to expand...
Click to collapse
I'm so sorry i never see you're answer...
On net monster i'm 800+1800+2100+2600
But i don't have problem now , it's dissapear and i'm happy
Hello!
I hope someone can help me with this "little" problem that I'm experimenting with my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) I checked everything before buying and the phone is fully compatible with my carrier (I'm from Venezuela), however, I noticed that when the phone is on 4G it switches to 3G/H/H+ in order to make/receive calls (which is pretty normal since my carrier does not support VoLTE). The problem comes when there is an incoming call, it should switch automatically to 3G/H/H+ BUT it does not happen all the time, in fact, I can say that it only happens 25% of the time when I was testing, of course, when it does not happen there is no way to receive the incoming call.
So far I tried:
- Forcing the phone to stay on 3G (everything works great)
- Testing the different network options (it switches from 4G to 3G but not always as it should)
- Switching from SIM slot 1 to slot 2
- At the moment the preferred network type is LTE/TD-SCDMA/UMTS (default)
Could it be a software issue? or could it be related to my carrier? I haven't tried using a SIM card from another carrier.
After all, I bought a PHONE that does not behave like an actual phone all the time, so, I hope someone can help me with this.
Thanks in advance.
Thank you, I almost thought I was the only one.
I bought my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) a week ago and I have the same symptoms like you.
Im on A1 Network in Austria running default network settings and I realized after hours I couldn't make calls (and obviously did't receive any).
This is the first phone I had this network problems, and I am on A1 network for 20 years with different phones....
I hope someone can share some light why this happens and what are the best settings for European (Austrian) A1 network.
Trying to switch to LTE/UMTS, but that setting is always reset to the default above after reboot.
As its also my work phone it would be very bad not recognizing for hours that I'm not reachable...
Thank you !
A1 supports VoLTE, try to enable it on your phone, I have no issues running a dual SIM config with A1 and 3 .....
pietropizzi said:
Thank you, I almost thought I was the only one.
I bought my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) a week ago and I have the same symptoms like you.
Im on A1 Network in Austria running default network settings and I realized after hours I couldn't make calls (and obviously did't receive any).
This is the first phone I had this network problems, and I am on A1 network for 20 years with different phones....
I hope someone can share some light why this happens and what are the best settings for European (Austrian) A1 network.
Trying to switch to LTE/UMTS, but that setting is always reset to the default above after reboot.
As its also my work phone it would be very bad not recognizing for hours that I'm not reachable...
Thank you !
Click to expand...
Click to collapse
Hi! It feels better knowing that I'm not alone.
The fact is that I can actually make calls (it take from 3 to 5 seconds switching from 4G to 3G/H), the problem comes when there is an incoming call, sometimes it works (it switches to 3G/H and when the call is ended, it switches back to 4G) but most it does not. I just tried LTE/UMTS and it does work but not for long, I can see that it happens and sometimes it does not. I found a "solution" which involves forcing to 3G/H but it's not the point, there should be a real solution. At this moment, I haven't found a correct network configuration, all the ones that I've tried just have worked for me for some time, and then the problem is back without even rebooting the phone. Could it be caused by a faulty SIM or it's just a network/carrier issue? I don't want to think that it's a hardware issue.
error23 said:
A1 supports VoLTE, try to enable it on your phone, I have no issues running a dual SIM config with A1 and 3 .....
Click to expand...
Click to collapse
Whats your ROM Version ?
I alreaddy tried to enable VoLTE, I can switch it on and the VoLTE Symbol appears.
The problem is - I have no caller ID. I don't even see the phone number when someone calls me ("unbekannter Anrufer" - "unknown caller")
That's not conveniant, so as soon as I switched OFF VoLTE caller recognition was enabled again.
Is VoWIFI working at you with A1 ? I can enable it but I don't get the symbot at home in my WIFI network.
So for now I see two options:
- the correct (stable) network configuration for Austria that persist in the phone configuration
- enabling VoLTE but with a solution for a working caller ID
I finally got found the solution
Problem is the notification settings.
This was somehow reset after the update to mui 11.
To fix the issue:
1. Go to settings
2. Click notification
3. Click the notification badges (3rd icon)
4. Find the "phone" icon
5. Enable the show notification
6. Exit to settings and test
Having same problem
Can someone help me I am from Malta and have Xiaomi mi9t pro and from last night stopped receiving calls and incoming . Tried with sim 1 and it worked but it happened again . I tried the notification settings but still the same problem .
I had trouble not receiving calls also...
After looking here, and also on YouTube, I started going through my phone again. I too was not getting my calls a lot, but I have only had my phone maybe 2 weeks, so there's not much on it yet. One thing I am always adding is themes. The theme feature is it's own pre installed app as I'm sure we've all seen. Different one's have been doing/blocking certain features at times on my phone. My husband's calls were being sent to voicemail, and some other important calls. I noticed the other day when I tried a new theme it locked me out of my phone with no preface to get back to the lock screen. I had to take a picture and select send to get back to the lock screen. Remembering this, I decided to go back to the original developer theme for the phone. My phone now rings. Original developer mode also controls the call feature, not just the theme, which I did not know or read until now. Going back to it I believe kind of reset my configuration. I would say give this a try for sure. Hope it helps someone else I love my phone and didn't want to lose it. FYI, I am on TMobile network in the USA.
Hi!
I have a very similar problem on a xiaomi redmi note 8t. I tried various settings, but failed. This is annoying because the phone is relatively new. I think it is a hardware problem.
Saulor said:
Hello!
I hope someone can help me with this "little" problem that I'm experimenting with my Xiaomi mi 9T Pro running MIUI Global 10.3.3.0 (Stock) I checked everything before buying and the phone is fully compatible with my carrier (I'm from Venezuela), however, I noticed that when the phone is on 4G it switches to 3G/H/H+ in order to make/receive calls (which is pretty normal since my carrier does not support VoLTE). The problem comes when there is an incoming call, it should switch automatically to 3G/H/H+ BUT it does not happen all the time, in fact, I can say that it only happens 25% of the time when I was testing, of course, when it does not happen there is no way to receive the incoming call.
So far I tried:
- Forcing the phone to stay on 3G (everything works great)
- Testing the different network options (it switches from 4G to 3G but not always as it should)
- Switching from SIM slot 1 to slot 2
- At the moment the preferred network type is LTE/TD-SCDMA/UMTS (default)
Could it be a software issue? or could it be related to my carrier? I haven't tried using a SIM card from another carrier.
After all, I bought a PHONE that does not behave like an actual phone all the time, so, I hope someone can help me with this.
Thanks in advance.
Click to expand...
Click to collapse
I have the same issue here in same phone but on EU MIUI 12.0.3.0 .. with the same symptoms u described .. i suspected in sim card and i replaced it with a new one and the issue still there .. did u find a solution for this issue?
I'm not sure if this is the same issue as what's described by OP, but it's somewhat similar (not receiving calls). Sometimes my colleagues will call me on Whatsapp and state that they're unable to reach me via the cellular network. This is what fixed it for me:
Settings - SIM cards & mobile networks - Select your sim card - turn off 'use volte (use volte to improve the quality of voice calls)'
scarmage said:
I'm not sure if this is the same issue as what's described by OP, but it's somewhat similar (not receiving calls). Sometimes my colleagues will call me on Whatsapp and state that they're unable to reach me via the cellular network. This is what fixed it for me:
Settings - SIM cards & mobile networks - Select your sim card - turn off 'use volte (use volte to improve the quality of voice calls)'
Click to expand...
Click to collapse
I tried this option and also not working the issue still there since 10 daysi also tried
Settings all specs then internal storage then sim 1 then change the setting to gsm only
After that the line working for 10 min and then again i can't receive calls or make ones
I have the same problem i have a redmi note 9 pro, i can't receive calls in 4G, i only can receive calls in Edge someone could resolve this? I tried all of these methods but nothing works
hi everyone hope you all are good.
i have been using 11i hypercharge and found it has a typical problem which users are facing across is that even when 5g connectivity is present, the phone doesnt latch onto it. I need to reboot and then it connects. Also, when it is connected to 5g, suddenly after 1-2 hours it will again go back to 4g, and now it will stay there whole day unless I reboot it and then it connects to 5G.
When I contacted xiaomi they asked to activate the SA mode as jio uses SA mode on 5G in india. I did this also, still no use, ultimately they have asked me to check the same sim in another phone.
Strangely, my wife and my mother we all use jio sim in inidia , their devices are all on 5g all the day but not mine.
Does anyone have idea or options to do anything else?
Thanks for any help in advance
Regards
Rajesh
Same issue with me in same phone