P20 pro. No sound from right earbud/headphone - Huawei P20 Pro Questions & Answers

Hi
I've got a P20 pro, and a pair of the freebuds. All was well, but now there is no sound coming from my right earbud. However, I have tried the earbuds with another phone and they're fine, and I've tried other bluetooth headphones with my phone, and again, no sound on the right, which leads me to the conclusion that it's an issue with the phone.
I've cleared the bluetooth cache, but that's not helped.
Any suggestions please?

The fact that it happens on bluetooth and through wired headphones means this must be a software issue. Try a factory reset.

I've not got any wired headphones. Just bluetooth.
If I try and plug anything other than a charger into the charging/headphone port I end up with another problem! So I only use wireless.

lemonzzzz said:
I've not got any wired headphones. Just bluetooth.
If I try and plug anything other than a charger into the charging/headphone port I end up with another problem! So I only use wireless.
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Click to collapse
Have you forgetting the headphones bluetooth connection and repairing?

Tried unpairing/forgetting etc.
Earbuds work perfectly well on other phones. Other wireless earphones which work perfectly have the same issue on mine. I've tried 4 other phones and 4 other wireless earphones (pixel, samsung, and 2 iphones)
I really don't want to reset the phone. It looks like something I'll have to put up with for another few months until my contract is up.

Related

Problem with phone calls over car aux

I hate making new threads but I can't seem to find an answer. Maybe I'm using the wrong keywords.
I use my N1 in my car alot. It's my main source for my music and hand's free calling while driving. I use the aux jack on my stereo to the N1 for music.
When I get a call it would ring though the speakers and I would touch the slider to accept the call. The caller would hear me crystal clear and I would hear them though the speakers just fine.
Now when I get a call, they can't hear me. They say I sound like I'm far far away. I can hear them just fine. But I look like a madman in my car screaming and yelling just to be heard.
So what I have to do now, is answer the call, and touch speaker, which only plays the voice though the speaker phone. They hear me crystal clear but sound is no longer going to the car speakers.
Anybody have this problem or know what's causing it or even a push in the right direction?
I have this excact same problem.
I came from a milestone using a standard 3.5mm audio jack and calls went really well. But when i tried my nexus, i got the same response, "sounds liek your far away".
I tried a few AUX cables but they all seem to do the same thing. So my solution was a aux cable with a built in mic.
I ended up modding the headphones that came with my nexus to get this working. Removed the earbuds and soldered a 3.5mm jack.
Now when i talk using that cable with a built in mic, ppl hear me very clearly. So i've jsut been using that cable since. I'm sure you can buy a premade aux cable with a mic at any local mobile audio store. I saw one at a BestBuy mobile here.
Hope this helps.
but the issue is that at one point it DID work normal with his nexus. i think what is going on here is the phone originally read the aux input as just standard audio output. but now its reading it differently somehow, i just dont know why. its almost like the difference when a phone thinks you have headset connected vs audio out connected with no mic support. no idea on a solution though...
xiophyte said:
I have this excact same problem.
I came from a milestone using a standard 3.5mm audio jack and calls went really well. But when i tried my nexus, i got the same response, "sounds liek your far away".
I tried a few AUX cables but they all seem to do the same thing. So my solution was a aux cable with a built in mic.
I ended up modding the headphones that came with my nexus to get this working. Removed the earbuds and soldered a 3.5mm jack.
Now when i talk using that cable with a built in mic, ppl hear me very clearly. So i've jsut been using that cable since. I'm sure you can buy a premade aux cable with a mic at any local mobile audio store. I saw one at a BestBuy mobile here.
I was thinking on buying the Belkin one with the mic right at the aux jack.
Hope this helps.
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Click to collapse
RogerPodacter said:
but the issue is that at one point it DID work normal with his nexus. i think what is going on here is the phone originally read the aux input as just standard audio output. but now its reading it differently somehow, i just dont know why. its almost like the difference when a phone thinks you have headset connected vs audio out connected with no mic support. no idea on a solution though...
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Click to collapse
Exactly, it DID work. I can't pin point when it happened for me. I was thinking maybe it was when I went from Eclair to Froyo?
I'm almost positive that using the phone over Aux out broken with the update to Froyo. Has anyone tried this yet with Gingerbread on the N1 or with an NS? I'm hoping they fixed this, it's a really, really frustrating problem.
My fear is that everyone at Google got free car docks so they won't ever fix it because it's never a problem for them.
I also have the exact same problem. Thought it never worked for me, I only recently sets up my car mount with aux. Anybody found a solution?

Question about headphone compatibility and possible fix

I recently bought a headset (Sonic Gear Nano Plug) and plugged it into my X8 directly and the X8 didn't detect it (I'm using GingerDX v22), there was an adapter that came with the headset called a PC Chat Convertor cable so I used my headphones that way, but I noticed that it took a couple times of replugging for the headphones to actually play properly as other times it would only play output on the right side of the earpieces, I found online that it could be fixed through the use of a TRRS audio adapter, just curious on whether anyone has had to deal with this problem and how did you all fix it...
Yep.. It's a pain in the ass.. TRRS is just the name of a 4 pin jack.
The problem is that some brands (mostly nokia, samsung and SE) like to reverse the pins so you have to use their headphones.. It's pathetic, i know.. I tried my sister's headphones (blackberry) and the sound is distorted, the same goes if she tries my SE ones in her phone.
There are some TRRS adapters that can reverse the pins so you can use any kind of headset on these types of phones.. I never tried them but they work..
Example:
https://www.meelec.com/ProductDetails.asp?ProductCode=ADPTR-TRRS-35
Sent from my bathroom using the toilet
I think your headset is the problem..
I recently bought a Sonic Gear earplug -- which I forgot what model it was -- and I also got the cable adapter which u called the PC Chat Convertor. And guess what .. not just my x8 wont detect it but my others phone as well .. I tried on my nokia c1-01, it detected it but I can only hear the music at a very low volume even though my volume is already at it max!..
But after I plugged in the PC Chat converter cable and stick in the green jack into my audio jackpot, it works like a charm on any phone ..
That thing sucks man .. and I finally bought a brand new Hibiki earplug ..
aizer said:
I think your headset is the problem..
I recently bought a Sonic Gear earplug -- which I forgot what model it was -- and I also got the cable adapter which u called the PC Chat Convertor. And guess what .. not just my x8 wont detect it but my others phone as well .. I tried on my nokia c1-01, it detected it but I can only hear the music at a very low volume even though my volume is already at it max!..
But after I plugged in the PC Chat converter cable and stick in the green jack into my audio jackpot, it works like a charm on any phone ..
That thing sucks man .. and I finally bought a brand new Hibiki earplug ..
Click to expand...
Click to collapse
Take a time to read my previous post..
The pc adapter resolves the problem but only for listening, you cannot use the mic.
Test those buds on a phone that is not nokia/se/samsung and you will see that they will work as they should.
Sent from my bathroom using the toilet
Had the same problem with my Skullcandy Icon 2's. Took them to a friend's, disabled the mic and now they work perfectly. It's the mic that causes all the problems, if you can disable it the headset works perfectly. No mic, ofc.

[Q] Headphone Port Problems?

My wife has a Lumia 920. She's tried 2 different headphones and each has the same problem. If the jack is pushed all the way into the 920's port, the headphones do not connect properly. There is no audio in the headphones. Pulling the jack out of the port ever so slightly makes the connection and the audio is heard.
We're going to try a third set of headphones on her 920 and go to an AT&T store to try another 920 but I'm beginning to think this is a problem with this particular unit. Has anyone else had this kind of problem?
d.v
d.v said:
My wife has a Lumia 920. She's tried 2 different headphones and each has the same problem. If the jack is pushed all the way into the 920's port, the headphones do not connect properly. There is no audio in the headphones. Pulling the jack out of the port ever so slightly makes the connection and the audio is heard.
We're going to try a third set of headphones on her 920 and go to an AT&T store to try another 920 but I'm beginning to think this is a problem with this particular unit. Has anyone else had this kind of problem?
d.v
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Click to collapse
Only had the issue with the original headphones, not a different brand/kind. Called Nokia and they told me to go to the place I bought it at ..
d.v said:
My wife has a Lumia 920. She's tried 2 different headphones and each has the same problem. If the jack is pushed all the way into the 920's port, the headphones do not connect properly. There is no audio in the headphones. Pulling the jack out of the port ever so slightly makes the connection and the audio is heard.
We're going to try a third set of headphones on her 920 and go to an AT&T store to try another 920 but I'm beginning to think this is a problem with this particular unit. Has anyone else had this kind of problem?
d.v
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Click to collapse
we have two 920's and I tried three different sets of headphones (over ear, and in ear). There is no problem with connection to my Sennheiser and when I plug it into the phone it makes a noticeable click at the last stage of insertion. However, it seems not as tight with my Logitech and I can see that some may have problems. When I press the connector into the jack it disconnects sound, but as soon as I let go it's fine.
if I had the same problem you wife is experiencing I would probably return it.
edit:
I noticed that it is rather tough to push it all the way in. The last stage only snaps in with some more force. If you see any metal from the connector then it is not all the way in. In this state it's rather erratic depending on how far it's in.

Huawei p20 pro USB c to 3.5mm jack plague

My p20 pro is three days old. And I'm plagued by problems with Huawei adapter issues.
I plug my normal headset that's been working amazingly for three years into the jack, then into my phone. And it either doesn't register as plugged in, or it spazzes out and changes my music on its own or it makes audio quality abysmally poor. I'm talking worse than dialup poor. Only thing that works fine now is the included headphones and charger.. anyone else have something similar? My carrier said cause it's so damn new I gotta take it back to p.o.s
Cyaneyed said:
My p20 pro is three days old. And I'm plagued by problems with Huawei adapter issues.
I plug my normal headset that's been working amazingly for three years into the jack, then into my phone. And it either doesn't register as plugged in, or it spazzes out and changes my music on its own or it makes audio quality abysmally poor. I'm talking worse than dialup poor. Only thing that works fine now is the included headphones and charger.. anyone else have something similar? My carrier said cause it's so damn new I gotta take it back to p.o.s
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Click to collapse
Have you tried another pair of headsets? I have a pair of JVC,a pair of HyperX Cloud(big headsets) and a Sony pair,they all work very well,very good quality,no connection problems. Might be your adapter,or even your headsets,even if they normally work in a 3.5mm jack. Try another pair of headsets,borrow from someone for a day. Cheers!

Problem aux audio car

Hi! I was trying to connect my mi 9 to my car but i get a noise when the music is playing. It is like you hear the fizzz from the radio. I tried several cables and conectors (usb-c to jack) but it doesnt works. I tried with my old mi note 3 and works without problem. Someone have the same problem?
PD: my xiaomi's noise cancelling usb-c headphones works correctly.
tiborux said:
Hi! I was trying to connect my mi 9 to my car but i get a noise when the music is playing. It is like you hear the fizzz from the radio. I tried several cables and conectors (usb-c to jack) but it doesnt works. I tried with my old mi note 3 and works without problem. Someone have the same problem?
PD: my xiaomi's noise cancelling usb-c headphones works correctly.
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Click to collapse
My girlfriend was experiencing the same thing with her phone audio via aux in her car. I researched the issue and got her this which worked a treat:
https://www.amazon.co.uk/gp/aw/d/B076J3GD74?psc=1&ref=ppx_pop_mob_b_pd_title
Worth a try to hopefully reduce/eliminate that noise
cd993 said:
My girlfriend was experiencing the same thing with her phone audio via aux in her car. I researched the issue and got her this which worked a treat:
https://www.amazon.co.uk/gp/aw/d/B076J3GD74?psc=1&ref=ppx_pop_mob_b_pd_title
Worth a try to hopefully reduce/eliminate that noise
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Click to collapse
Oh thank you! I will try this.

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