Database Develop

What is wrong with Huawei

VIE-L09C432
Still no OTA or HiSuite update.
B170
Android Security patch: June 2016 !!!!!
Love the phone but i think this is my first and last phone from Huawei.

masze said:
VIE-L09C432
Still no OTA or HiSuite update.
B170
Android Security patch: June 2016 !!!!!
Love the phone but i think this is my first and last phone from Huawei.
Click to expand...
Click to collapse
Same over here, first and last, to expensive device for few or almost non OTA or full update and over all very bad support.

Sipi1302 said:
Same over here, first and last, to expensive device for few or almost non OTA or full update and over all very bad support.
Click to expand...
Click to collapse
I have C432 as well but with B181 with EMUI 4.1.1 OTA

I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?

Zaktadriel said:
I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?
Click to expand...
Click to collapse
Update the app Hicare and then find the update

Zaktadriel said:
I flashed C432 a few days ago and the OTA updates stopped in B170. I guess it depends on the region, in which region are you @Winterwolfbe?
Click to expand...
Click to collapse
I live in Belgium... Updates doesn't seem to happen fast but we seem to get them. I friend of mine has a even later version on his p9 lite, stil no EMUI 5/Nougat though.

Alex91Sc said:
Update the app Hicare and then find the update
Click to expand...
Click to collapse
I a have both Hicare apps and nothing lol

Zaktadriel said:
I a have both Hicare apps and nothing lol
Click to expand...
Click to collapse
You also have an id Huawei?
The 5.0.1.302 version is only for emui 5!

Alex91Sc said:
You also have an id Huawei?
The 5.0.1.302 version is only for emui 5!
Click to expand...
Click to collapse
Yes, I have one. That's why I thought it was strange. I'm gonna try to create an European account and log in with it.

Zaktadriel said:
Yes, I have one. That's why I thought it was strange. I'm gonna try to create an European account and log in with it.
Click to expand...
Click to collapse
Select Italy as a nation, let me know, to me after updating Hicare he appeared ota

Alex91Sc said:
Select Italy as a nation, let me know, to me after updating Hicare he appeared ota
Click to expand...
Click to collapse
I can't create an European ID. I'm even using proxies from Europe and the page detects Hong Kong as country lol I'm stuck with no European countries

I dont get any OTA when change to ITA.
This blows!

I'm living in switzerland (europe-model C432) and changed the country to italy. no update

Yeah that's a big problem I see with huawei even though I'm loving the phone and it's camera. Security updates are super important !

austriker27 said:
Yeah that's a big problem I see with huawei even though I'm loving the phone and it's camera. Security updates are super important !
Click to expand...
Click to collapse
agree!
If they wanna take the market fight with Sammy and others they need to f***ing stepping up the updates cross models.

I update from version VIE-L09C432B170 to VIE-L09C432B181, I had to just update Hicare. Then I am going to update me appeared the update now. I would not know how to help you. One solution is to find the files for dload VIE-L09C432B181
Update :
1 - Download this zip fit into sd card in the folder dload
2 - Turn off the phone
3 - Press both volume up/down and power

masze said:
agree!
If they wanna take the market fight with Sammy and others they need to f***ing stepping up the updates cross models.
Click to expand...
Click to collapse
Yup! Totally! Ive been using the latest BlackBerry android devices which have the fastest android Updates besides Google phones.

Alex91Sc said:
I update from version VIE-L09C432B170 to VIE-L09C432B181, I had to just update Hicare. Then I am going to update me appeared the update now. I would not know how to help you. One solution is to find the files for dload VIE-L09C432B181
Update :
1 - Download this zip fit into sd card in the folder dload
2 - Turn off the phone
3 - Press both volume up/down and power
Click to expand...
Click to collapse
co'z can we update manually but that is not the point of this thread.

Hi,
Today they replied in facebook.

shuhail said:
Hi,
Today they replied in facebook.
Click to expand...
Click to collapse
...and what model is that?

Still no official 7.0 Nougat update global release?!

Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?

blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
I'd like to know too.

blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.

Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.

Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?

vyper4 said:
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Click to expand...
Click to collapse
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
blitzball said:
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
Click to expand...
Click to collapse
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.

Did not see the above answer, wrote the same, sorry. P.s. Both me and my friend got update via HiCare, not through settings.

Z-Blade said:
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Click to expand...
Click to collapse
I have a L09C432 and live in the UK. Still no update!:crying:

Just go mine today, C9432B378. Ireland, came from HiCare app so check that out

hicare app shows no updates. Changed region to Ireland and still nothing. What a algorithm.....
Gesendet von meinem EVA-L09 mit Tapatalk

I emailed the following to Huawei UK a few days:
Hi,
When is v7 android going to be released for unbranded Huwaei P9 in the UK.
We are so far behind... Others have had updates ages ago.
Thank
They sent the following reply:
Dear Customer,
Thank you for contacting Huawei UK Customer Care.
In response to your query, all the Huawei P9 European devices are planned to receive the Android Nougat update. However, at the moment we do not have any official release date. As soon as your device will be ready to update you will receive a notification and you will be able to commence with the installation process.
I trust that the above information will be helpful. Of course, if you have any other queries, don't hesitate to contact us and we'll be happy to assist.
Best regards,
Jason
Huawei Customer Care Team

in Finland, official EVA-L09 OTA-update is out earlier this week....i'm not updated, because don't know if it can root or not.

Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!

tmohammad said:
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
Click to expand...
Click to collapse
Actually you are not alone, here also in the Philippines although Huawei stated that the Nougat update for L19C636 is already out but not everyone is getting it. I myself (using L19C6363) still not getting the update from the Updater nor in HiCare app. Huawei stated that the update is being pushed batch by batch. Since I got tired of waiting I was able to update by using Huawei updater and HiSuite. But still I recommend to wait for the announcement of Huawei to release the update in your region, there are some who use the Huawei updater got their device brick.

[delete]

I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.

Updated today my EVA-L09C432 from B360 to B378 (Telekom Slovenia)

I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.?

jidamo said:
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Click to expand...
Click to collapse
Doesn't work.

wards5150 said:
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.
Click to expand...
Click to collapse
I emailed Huawei again... this time they asked for my IMEI number to check and then came back with this:
Thank you for Contacting Huawei Customer Services.
Your device has O2 custom firmware on it. This means that until O2 releases their customised version of EMUI 5.x, no update will be released to your device.
As it is a third party developing the customisations, it is not something we have a timeline for.
I am sorry we cannot be of more help in this issue. I do hope you have a great weekend though!
Best Regards, Hank
Huawei Customer Care Team.
Looks like we are at the mercy of O2!

update the VTR-L09C02 to Oreo

Hello guys ,
i tried to update my P10 VTR-L09C02 to Oreo via Firmware Finder but it doesn't show me any new update , the last one i have on the list is VTR-L09C02B161 and it date is 2018-01-19 .
anyone knows how to update my phone to Oreo ?

same here, no update for at least 2 months now
I've been told others with vtr-l09 and l29 have received Oreo via system updates on their phones but not me...
wonder if FF has screw3d things up ?
I'm on Vodacom p10 device in South Africa

well guys i also have a VTR-L09C02 but on oreo, i updated it with the scripts available here on the forum it was real easy

D4XT3R said:
well guys i also have a VTR-L09C02 but on oreo, i updated it with the scripts available here on the forum it was real easy
Click to expand...
Click to collapse
link please

https://forum.xda-developers.com/p10/how-to/huawei-p10-debrand-rebrand-update-guide-t3691013

cygx1 said:
link please
Click to expand...
Click to collapse
https://forum.xda-developers.com/p1...brand-rebrand-update-guide-t3691013?nocache=1

Tada! and finally its arrived....
so chuffed, been looking forward to this for a while...and on the day Huawei announce the P20/P20 Pro in Paris , just busy watching the announcement whilst it downloads the update ....

cygx1 said:
Tada! and finally its arrived....
so chuffed, been looking forward to this for a while...and on the day Huawei announce the P20/P20 Pro in Paris , just busy watching the announcement whilst it downloads the update ....
Click to expand...
Click to collapse
for me , no updates at all , i think i will debrand it .

hnizil said:
for me , no updates at all , i think i will debrand it .
Click to expand...
Click to collapse
be patient...i know it gets annoying..yours should be coming shortly:good:
We both in EMEA countries..I'm opposite end of Africa to you
What network / SP you with?

cygx1 said:
be patient...i know it gets annoying..yours should be coming shortly:good:
We both in EMEA countries..I'm opposite end of Africa to you
What network / SP you with?
Click to expand...
Click to collapse
i'm with Maroc Telecom

I was exactly on the same build VTR-L09C02B161. A couple of weeks ago the Oreo update appeared for me in Firmware Finder and yesterday it got approved. I installed it and everything is working great so far. Check your FF, the update should be there.

Latest firmware for vtr-l29 region c432

Hi guys
I recently bought a p10 version l29 and my region is c432
I searched for updates but it tells me there is no updates
This is the latest version ?

You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.

Ronju Khan said:
You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.
Click to expand...
Click to collapse
You got it through OTA ?

Yes OTA. My phone is not rooted.

Huawei hast a miserable update politic.
No one knows how it works and why some devices are getting updated immediately and others not.
EMUI8 should be rolled out for everyone. Maybe your IMEI is not in their system or your phone is rebranded and Huawei won't update because IMEI and region are not fitting together.
You can try Firmware Finder app by TeamMT to update. It works until newer Oreo versions. You can also check Firmware Access in this app, maybe you can update through it.
Or you try to ask Huaweis support, but it's not very good and professional in most countries.

Jannomag said:
Huawei hast a miserable update politic.
No one knows how it works and why some devices are getting updated immediately and others not.
EMUI8 should be rolled out for everyone. Maybe your IMEI is not in their system or your phone is rebranded and Huawei won't update because IMEI and region are not fitting together.
You can try Firmware Finder app by TeamMT to update. It works until newer Oreo versions. You can also check Firmware Access in this app, maybe you can update through it.
Or you try to ask Huaweis support, but it's not very good and professional in most countries.
Click to expand...
Click to collapse
Which of these should i install in order not to lose my data ?
Thank you

Try OTA first, if this doesn't work FullOTA.
There's always a risk losing your data while updating, even with official methods.
If you want to lower this risk try the latest version called "(Full)OTA-PV". This is the public version.
I never had any issues with updating using Firmware Finders files.

Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php

Bodzium said:
Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php
Click to expand...
Click to collapse
In Romania on my p10 when you think I will receive the update to Pie?

Bodzium said:
Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php
Click to expand...
Click to collapse
Not global, C636 is an Asian version. There are beta tests in some European countries and sometimes Huawei ceased releasing updates completely (I'm stuck on B376 and it's the newest version for my country, even though P10 Lite got 4 more updates and continues getting them regularly).

majaczos said:
Not global, C636 is an Asian version. There are beta tests in some European countries and sometimes Huawei ceased releasing updates completely (I'm stuck on B376 and it's the newest version for my country, even though P10 Lite got 4 more updates and continues getting them regularly).
Click to expand...
Click to collapse
you're not stuck. change to another region firmware. what's stopping you

@fatjoez You cannot change the region in EMUI anymore, it's determined by your SIM. It's enough to swap it with the one from abroad and updates will show up immediately. It worked for many people, unfortunately I don't have an access to such SIM.
And it's not a bug, Huawei's consultants admitted that by Huawei's decision B376 is the newest software in my country (which is one of the largest for Huawei in EU).

no I mean what's stopping you to rebrand your phone? or force flash another regions firmware?

fatjoez said:
no I mean what's stopping you to rebrand your phone? or force flash another regions firmware?
Click to expand...
Click to collapse
is it possible to force flash my VTR-L29 device to another region? If yes, how? Thanks

guindulman888 said:
is it possible to force flash my VTR-L29 device to another region? If yes, how? Thanks
Click to expand...
Click to collapse
Yes, look for 'rebranding' in the guides section. You do need an unlocked bootloader for this.

majaczos said:
@fatjoez You cannot change the region in EMUI anymore, it's determined by your SIM. It's enough to swap it with the one from abroad and updates will show up immediately. It worked for many people, unfortunately I don't have an access to such SIM.
And it's not a bug, Huawei's consultants admitted that by Huawei's decision B376 is the newest software in my country (which is one of the largest for Huawei in EU).
Click to expand...
Click to collapse
Order GiffGaff sim card it is free (3-5 days delivery) just put sim card (must be only one sim inside) and volla

Ronju Khan said:
You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.
Click to expand...
Click to collapse
Hi
I got the same model VTR-L29(C636) on eBay from China. Trying to use it in Delhi, but the phone appears to have extremely poor radios. It connects well in areas where the signal is strong, but in weak areas it just doesn't connect at all.
India primarily uses 4 LTE bands - 3, 40, 41 and 5. Band 5 (850 mhz) comes into play indoors, where the signal is the weakest. It looks as if the P10 is unable to use this band, although the specifications say so.
I am interested in knowing what is the connectivity of the phone like in B'desh, whether you are facing the same issues or not.
Thanks.

Hi
Here in Dhaka we have 3G & 4G connection available based on locations in City area. Most of the time my phone connected with 3G and very rare it is on 4G though it is set on 4G.
I have no problem on connection and the speed.
Hope this helps you.
Cheers.

Finally Android Pie official is rolling out, already in China and soon Europe and rest of the world

Ronju Khan said:
Hi
Here in Dhaka we have 3G & 4G connection available based on locations in City area. Most of the time my phone connected with 3G and very rare it is on 4G though it is set on 4G.
I have no problem on connection and the speed.
Hope this helps you.
Cheers.
Click to expand...
Click to collapse
Thanks, do you have the C636 firmware ?

Updating to emui 10

Just recieved this update emui 10

what country are u guys?

k111rk said:
what country are u guys?
Click to expand...
Click to collapse
Serbia, updated through hicare app

Hi guys,
I'm from Portugal and after reading this i went to HiCare and also got the update, in fact i got two updates, one "minor" and the 10.0.0 update

I am not offered the Q Update.
Live in Germany.

I've been checking update since forever. These things get me stressed and nervous. No news so far.
My phone is running 9.1.0.233(C605E1R1P1). From Dominican Republic.

There are still no updates in Slovakia ? I have Huawei mate 20 Lite 9.1.0.266 (C432E4R1P1)

magosto said:
Hi guys,
I'm from Portugal and after reading this i went to HiCare and also got the update, in fact i got two updates, one "minor" and the 10.0.0 update
Click to expand...
Click to collapse
Not 10 update using MEO ALTICE

cbarandas said:
Not 10 update using MEO ALTICE
Click to expand...
Click to collapse
Well, if the phone is from a supplier you have to wait till the company, in this case MEO ALTICE, releases the update , my phone is free from carrier so i got the update...

Today I checked and, due to all the fails hoping to find the EMUI 10 update, I was going to stop the checking. But then I saw the red(or orange dot) saying there's an update. And when I read better, it was the 9.1.0.257. :crying::crying::crying::crying:
amg_driver said:
Guys u have to activate the update in the hicare app
Should be available for everybody staying on 9.1.0.266
But are gestures working?
Click to expand...
Click to collapse

I updated also to 10 using hicare. But i don't have AOD. Anyone have a same problem?

Does nobody have the Android 10 update and can make it available to us?

malcho said:
I updated also to 10 using hicare. But i don't have AOD. Anyone have a same problem?
Click to expand...
Click to collapse
no probleme here, AOD will not work on Mate 20 Lite

Thanks for the tip! I had to activate HiCare, update the app and after that to search for FW updates from the Hicare. There was a 10.11MB update and after checking again the FW updates from the HiCare app I got the Android 10 upgrade.
Installing it and testing now.

It seems that I can no longer connect to 5Ghz Wi-fi after upgrading to Android 10.
Anyone is having the same issue?

DerSammler said:
I am not offered the Q Update.
Live in Germany.
Click to expand...
Click to collapse
I saw the thread, tried and nothing. A few hours later I was going to to write saying that I was not getting it when I checked and got it. It is downloading. I'll report after it finishes and I try it more thorughfully.
I had Mate 20 Lite 9.1.0.266 (C432E4R1P1) before the upgrade. Downloading now 10.0.0.148 (C431E10R1P1)

nostromog said:
I saw the thread, tried and nothing. A few hours later I was going to to write saying that I was not getting it when I checked and got it. It is downloading. I'll report after it finishes and I try it more thorughfully.
I had Mate 20 Lite 9.1.0.266 (C432E4R1P1) before the upgrade. Downloading now 10.0.0.148 (C431E10R1P1)
Click to expand...
Click to collapse
I got "patch package" 10.0.0.148 (C431E10R1P1patch01).
Apparently all works well in a quick check: gps, nfc, wifi seems to work better, both 2.4 and 5GHz... A few packages got upgraded. Nothing strange in logcat, except several messages per second from "HwKVConnectionPool" complaining that it could not create cache directory "for some reasons", and some other logspamming activity.

puchaa said:
Just recieved this update emui 10
Click to expand...
Click to collapse
i still didnt get the update on my mate 20 lite here in the netherlands
maybe because its a Vodafone carrier phone?

C432E4R1P1 and still no update yet, even though it is available in romania and i have seen it on somebody else
Trimis de pe al meu SNE-LX1 folosind Tapatalk