Hello everyone, I bought bodies for ebay, I arrived in excellent condition, only the microphone does not work, even when I turn on and set up the assistant for the first time, the microphone does not hear “ok Google”, I tried to shoot video - the upper microphone works, the bottom one doesn’t, I inserted the headphones and checked it on the recorder - With headphones through the microphone of the headphones he writes, take out, the native microphone does not work.
I tried to enter the service menu and update the firewood (it turned out that it was not in g8 or I'm bad)). The phone itself without visible damage to chips, etc.
I updated the firmware to the latest.
The campaign will have to be sent back to the seller)))
I ask for advice!
LG G8 G820U10l
Hidden menu *#546368#*820#
Not working, already tried before
already tried before
Related
Most of my phone calls on this device have been pretty bad.
Most people tell me to turn off handsfree or "Hey! Talk louder!".
I phoned myself on a friend's phone and I herd my voice quite clear and whatsapp audios and recordings work perfectly.
Also when in call plugging in a headset and using the external microphone instantly fixes all problems.
I've made sure I'm not covering any microphone when holding the phone (only one next to charger port right?).
I'm really confused also because I've used 5.1.1 to 7.0 and this problem has persisted indicating it's hardware related.
Try shining a bright light in the hole, look with a magnifying glass. Do you see any junk in there? You ought to be able to see a mesh screen (probably dusty / covered in fuzz). AoN
E-Chan said:
Most of my phone calls on this device have been pretty bad.
Most people tell me to turn off handsfree or "Hey! Talk louder!".
I phoned myself on a friend's phone and I herd my voice quite clear and whatsapp audios and recordings work perfectly.
Also when in call plugging in a headset and using the external microphone instantly fixes all problems.
I've made sure I'm not covering any microphone when holding the phone (only one next to charger port right?).
I'm really confused also because I've used 5.1.1 to 7.0 and this problem has persisted indicating it's hardware related.
Click to expand...
Click to collapse
Put the phone in safe mode and check how the microphone works when you call. If you hear perfectly then it's likely to be a problem in the installed applications that have access to the microphone. Need to understand which application creates a microphone problem?
Did you install the same applications after upgrading to android 7 beta that you installed on android 6.01?
Rather yes, since I also did this, but it turned out that some program interferes with the microphone. I had to reconsider the installed applications and to cancel the permissions to access the microphone.
At me the given problem has disappeared ...
I don't think it's dust in the mcrophone since this happens since day one
I'll give this a shot tomorrow! I don't have many apps but I do have some indispensable that may have interfered with the microphone.
I'll report when I have someone I can try this with. Thanks for the tip!
H2met said:
Put the phone in safe mode and check how the microphone works when you call. If you hear perfectly then it's likely to be a problem in the installed applications that have access to the microphone. Need to understand which application creates a microphone problem?
Did you install the same applications after upgrading to android 7 beta that you installed on android 6.01?
Rather yes, since I also did this, but it turned out that some program interferes with the microphone. I had to reconsider the installed applications and to cancel the permissions to access the microphone.
At me the given problem has disappeared ...
Click to expand...
Click to collapse
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.
Hi all,
The microphone of my p30pro suddenly stopt working.
In a call the p30 is smart enough to use the top mic when there is no input on the bottom mic, but for Google, Shazam etc etc it is very annoying.
I have checked the mic hole near the Sim tray, all clear
Did a facorty reset, still not working
Placed a new sim/mic board (from aliexpres) still not workinh
Did a new factory reset after replacing the board, still not working
What else could it be? The board from aliexpres could be defect, but that is not logical because the Sim tray is working perfect.
Someone has a tip or the same issue?
Thanks
Did you find the Solution?
I had the same issue, 1st i powered on on safe mode (hold the power button and upper volume button till you see the menu and choose safe mode( to be sure that no any 3rd party app is running and i made a test call and the bottom mic was working perfectly.
then after power on the phone again i uninstalled clubhouse and the mic fixed and working fine.
i tried to install clubhouse again and mic is not impacted again.
Hello, my p30 Pro have a problem in micro only when I was in call, people Don t hear me, but when I test the mic in WhatsApp or in any application of audio recording is work fine, I Don t know if I have to change the mico or if any other way to resolve this.
test all microphones one looks defective
kozmikdeli said:
test all microphones one looks defective
Click to expand...
Click to collapse
how do we test the microphones? how do we know which app uses which microphone?
in my case, the mic starts working after 10-30 seconds in the call (sorter if I start the call, longer if I receive)
Whatsapp and audio recorder work fine but google assistant and shazam are deaf
I tried resetting the phone and starting in safe mode to no avail
test all microphones with my Huawei app. Some apps use one of the left or right microphones at the bottom. My mate 10 pro, the bottom one had the microphone on the left broken. That's how I know.
thank you, recording from the bottom mic does not work, still don't understand why it works in call after 10 seconds or so (switch to the top one?).
I have The same problem. And it started after update to emui 11. If its a hardware problem IT should happen Evan after IT stars working. Im trying to reflash my device but i had no luck. Erecovery stops AT 19% download. Fastboot HiSuite says device its not supported.
problem is 100% your bottom (main) mic. The top mic kicks in about 10 seconds into the call and that's how they will start hearing you. If you start the call in speaker I'm sure it works perfectly. I have changed this on my p30 using a part from [email protected], and can confirm it works.
I have the same problem with the microphone on my P30 Pro. Does that mean that all applications (camera, voice recorder, whatsApp, loudspeaker ...) use the upper microphone? The microphone below is for calls only? When I answer normally, the microphone turns on in 5 seconds. And when I answer the loudspeaker, the microphone works immediately. When I used apps to record conversations, nothing is heard. Neither I nor the caller. I tested everything through the My Huawei app, and it only reports an error for that main microphone. If I replace the main microphone, will the problem go away or is it a software error?
Having issues with the lower microphone that's been listed all over the net, ie delay in hearing me when answering calls and google assistant not hearing me.
Two lower sim/memory/microphone boards later still didn't fix it. For me swapping out the USB ribbon connector has cured it. Just in case this helps someone.
Try this:
P30 Pro Failed Lower Microphone Issue - Workaround possible?
I really like my P30 Pro but this last week callers have been complaining they can't hear me all of the call. It seems to be this happens for the first 10-15 seconds of the call and then sporadically throughout the call. I have searched the...
forum.xda-developers.com
In my case I replaced micro PCB only but does not work. Will try replacing USC charging (and more) flex and post the result on that post.
Hi,
Has anyone have such problem with speakerphone during phone (or whatsapp/viber etc) call that
All MIC's passes tests OK, record and then play my voice very well and loud.
But when I call someone or someone call to me and I active speakerphone to put phone away from my ear - there are mess like echoes, some robotic voice like signal excitation and interference started each time for person on the other end of the line. Person hears himself more often than my voice. So it's impossible to talk normally on speakerphone. I hear companion very good, but for him it's mess. But if I deactivate speaker and use earphone (in front of my ear) - then everything is ok for me and person on the line.
Does anyone know what could be wrong? Problem persists on each FW which means that problem is hardware. I checked all mics in ,12345+= test utility. Every single microphone is ok. But it seems that when they work together - sometihng is going wrong. There are 3 mic's in this phone. First one is located on board 90AI0060-R10010 (bottom left corner), and this part can be replaced, it doesn't cost an arm and a leg. Second one is located in top upper part on main board and it looks like it can only be repaced by replacing motherboard which is cost a lot of $$$ which is not acceptable for devices not covered by warranty anymore (unlocked BL). Third mic installed on board 90AI0060-R10020 under back cover (where rear camera is located) and also can be replaced, price about 10USD.
But where is controller/unit which operate by these mic's?
Is there anyone who has or had such problem? What part(-s) were replaced is service under warranty?
Hi
I hat similar problems. I tried a lot of adjustments at the apps and the phone. Set the phone to factory settings. Nothing helped. Even the upgrade to Android 12 didn't change anything. Finally I sent it for warranty repair to Asus workshop and now I am waiting to get it back. Hopefully tomorrow I can tell you the result.
Greets KC1
KC_1 said:
I hat similar problems.
Click to expand...
Click to collapse
Ok, please also let me know (if possible) what part(-s) will be replaced.
There are 3 microphones in our phone. And I guess two of them are operate during phone calls on speaker. Main mic on sub-board which is located at the bottom of phone and second one - noise-canselling MIC which is located on motherboard (top part of phone).
Hi, today I've got it back. The workshop protocol says they made a firmware reset (same I already did before and told them). And the result is, the fault is still the same. This was second time I sent it for repair. First time the WLAN module broke down. They changed the motherboard and after getting it back from the asus workshop the the speakerphone function didn't work any more. You can see, there are absolutely specialist at work.