sorry for typo mistake. Doesn't
Hi everyone,
3 months ago my sisters bought a brand new Samsung M20.
It sometimes freezes especially on texting. But a few hours ago her phone turned off and doesn't turn on.
we tried to go recovery, soft reset, safe mode... It turns on, says SAMSUNG and the screen goes black. (there is a small light on screen)
What should I do? It has warranty I can give them but they fix it in 3 weeks. So if there is a trick please help me.
You can try resetting the firmware using 'Smart Switch' on PC.
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Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
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what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
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Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hi had my p1010 (wifi only) tab about 1 week (actually since saturday so only a few days)
Anyway on the first day after playing with it for a few hours I put it down for a bit and when I picked it up the screen wouldnt turn on. No buttons worked and it was as if it had no battery power. I pluged it in but nothing happened. Left it for a while and still nothing.
In the end I fixed it by holding a finger on the screen and holding the power button. The tab turned on and I still had installed programs but all settings had been lost and it looked as if it was its first boot. Also the home and search buttons no longer did anything apart from make the device vibrate. I had to do a factory reset to get the buttons working again.
And now it has happened again.
Does anyone know what is causing this? has it happened to you? Is my unit defective and should I get a replacement?
Thanks for your help
I've only had my P1010 for two weeks, but nothing like that has happened to mine (yet). If it were me I'd be calling Samsung for a replacement :-(
rtfm1777 said:
I've only had my P1010 for two weeks, but nothing like that has happened to mine (yet). If it were me I'd be calling Samsung for a replacement :-(
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Thanks now I know it isn't normal I'll be calling bestbuy tomorrow.
Hi i have a huge problem whit my moto G XT1063 when the screen turn off and then i try to turn on doesn't turn on, and the cellphone keep working i thougt that was a some app problem so i did a factory reset, and the problem doesn't solve, so please someone help me i'm very desesperate, i just bought 2 weeks ago.
another fact it's when i did the factory reset the cellphone doesn't show the reparing android, its onle reboot but it shows the motorola boot animation.
I got my Lg G watch R yesterday, and I used it during the whole day. At night, when I placed it in order to charge it, It appeared, that I could go from version 5.1.1 (LDZ22D) to 5.1.1 (LCA44B) so I left the Watch updating, in the Charging base, when I woke up the watch screen was off and I can turn it on, on the phone it says conected and the watch vibrates but the screen doesnt turn on, I have tried with a reset, pressing the button for 10-15 secs till it vibrates many times and nothin appears on my screen.
Does anyone know how to solve this?
Thank you
Having exactly the same problem since today
I'm having a very similar problem apart from my screen is orange and pixelated. No idea if it is permently broke or what. I am waiting for a reply from LG customer support to see what they say. Once I get it I will update if there is a solution for us
mine goes into periods of not being able to get my watch screen to turn on but still connects to my phone then when the screen finally turns on when it goes into power save mode it artifacts and looks orangish, I have to keep the "always on" on caz if the screen turns off i cant get it back on for hours.
sounds like the same as what yall are getting. I tried factory resetting a few times no luck after factory reset seems like a software problem since it works fine once the screen is on.
Hi,
I got my Mi A2 about 3 or 4 days ago, and really love it, but today I set it down for a minute after using it, and it worked perfectly fine, and when I picked it up, the screen wasn't responding, so I tried restarting the phone and all it did was light up the screen, but it was all black, and turn off a minute later, but you can tell it would boot up because the phone would respond to me using the fingerprint sensor (by vibrating), and the notification LED would also light up when I went to charge it, along with vibrating when I held in the power button to restart. I tried messing around with it, and the screen turned on once, but was super glitchy and shuttered and jumped around before turning off again. When I boot it into fastboot mode the screen stays on (but the entire screen is all black, but you can tell the screen is lit), and it's recognized by my computer when I use fastboot commands. It's just especially weird, because I have not dropped the phone once, and I have kept the stock firmware and haven't rooted or unlocked the bootloader or anything yet. I can't tell if it's an issue where the device had a faulty screen or if the motherboard is the problem since the screen can turn on initially when booting up, but turns off a second later and won't come back on. I've contacted the seller I bought it from, but I'm wondering if anyone else has had the same issue because I don't want to run into the same thing again.
Thanks in advance!
Seems like the device has faulty hardware. From the facts you mentioned, it can be assumed that the problem lies with motherboard. It's better to get the piece replaced since you have recently purchased it.
one6pa2 said:
Hi,
I got my Mi A2 about 3 or 4 days ago, and really love it, but today I set it down for a minute after using it, and it worked perfectly fine, and when I picked it up, the screen wasn't responding, so I tried restarting the phone and all it did was light up the screen, but it was all black, and turn off a minute later, but you can tell it would boot up because the phone would respond to me using the fingerprint sensor (by vibrating), and the notification LED would also light up when I went to charge it, along with vibrating when I held in the power button to restart. I tried messing around with it, and the screen turned on once, but was super glitchy and shuttered and jumped around before turning off again. When I boot it into fastboot mode the screen stays on (but the entire screen is all black, but you can tell the screen is lit), and it's recognized by my computer when I use fastboot commands. It's just especially weird, because I have not dropped the phone once, and I have kept the stock firmware and haven't rooted or unlocked the bootloader or anything yet. I can't tell if it's an issue where the device had a faulty screen or if the motherboard is the problem since the screen can turn on initially when booting up, but turns off a second later and won't come back on. I've contacted the seller I bought it from, but I'm wondering if anyone else has had the same issue because I don't want to run into the same thing again.
Thanks in advance!
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I have the same issue. I got the device on Sunday morning by 11. I went to 6X MiUi 9 to MiUi 10 EU (Without firmware update) later returned back to A2 stock, set it up. Then was using the device, like copying files from otg etc. After that while phone was in use, suddenly screen went off with notification led working. I restarted to fastboot, no bunny but device is detected with fastboot commands. Only black slightly backlit (it seems) screen. Suspect issue with Ambient display(It was on) coz 2-3 times screen flickered while using from the time I got it.
I then went back to MiUi 9 to see if it was an issue with rom. I could feel phone turning on, vibrations, notification led etc. MiUi 9 was flashed successfully from Edl again and boot up shows same issue. I confirmed it is a hardware issue.
Returned to A2 stock rom (issue still persists), ordered a replacement device, returned the device on Monday, expecting replacement in 2-3 days as it is shipped now.
hi! I have the exact problem. May i know if you already fixed it ? Thanks