One UI 2.0 (Snapdragon). Issue with Device Care - Security? - Samsung Galaxy Note 9 Questions & Answers

Hi guys, I finally decided to flash my Canadian Note 9 (SM-N960W) with Android 10. I now have an unbranded XAA CSC American Note 9 (SM-N960U) and almost everything is working perfectly, including WiFi Calling and VoLTE, but I have that one and only problem that is bothering me:
Every single time I try to open "Security" under "Device Care", the sreen goes black and the phone become unresponsive. Security status is "Deactivated" but I didn't disable it so I'm not so sure what's happening here.
I tried to download and install "Samsung Device Security" from XDA but it won't install. For some reason it's missing from my phone.
Any idea what's going on?

If that is the only issue then all is golden. Security that is not enabled refers to a not an active bundled antivirus solution which as you know is totally unnecessary. It does not refer to Samsung device security.

Related

Enable Volte and VOWIFI on unlocked note 8

Hi,
I've an Galaxy Note 8 (canadian, SM-N950W), buyed directly from samsung, so it's factory unlock and not in any carrier database.
My carrier offer Volte and Vowifi on S7, S7 Edge, and iPhone. I've an Volte capable sim card, and the volte component is activated in my account whit my carrier (i've an S7 edge in my carrier database).
Now, i want to get it to work whit my note 8. I've done many search on the web, and found nothing that work. I've try to get a shortcut for the ims settings, but it said "not found any csc feature", and the apps won't open.
After that, i've thinked about many other alternative, but i'm not sure if it will work, that the reason i'm asking before doing anything wrong and brick my phone. I know all the samsung carrier-specific function is on the CSC. I can just root and edit the config file, but i don't want to void my warranty, and get limited to 80% of charge.
So, another thing i'm thinking, is to flash the s7 edge CSC on my note 8, that already have the volte function enabled on it. Will it work, because it's not the same model?
I've tried too opening my firmware (downloaded from the web for my carrier), extract it, but when it's time to access the csc img.ext4 file, i get a "corrupted archive" from winrar, that let me doing anything.
Any ideas? Thank!
dardares said:
Hi,
I've an Galaxy Note 8 (canadian, SM-N950W), buyed directly from samsung, so it's factory unlock and not in any carrier database.
My carrier offer Volte and Vowifi on S7, S7 Edge, and iPhone. I've an Volte capable sim card, and the volte component is activated in my account whit my carrier (i've an S7 edge in my carrier database).
Now, i want to get it to work whit my note 8. I've done many search on the web, and found nothing that work. I've try to get a shortcut for the ims settings, but it said "not found any csc feature", and the apps won't open.
After that, i've thinked about many other alternative, but i'm not sure if it will work, that the reason i'm asking before doing anything wrong and brick my phone. I know all the samsung carrier-specific function is on the CSC. I can just root and edit the config file, but i don't want to void my warranty, and get limited to 80% of charge.
So, another thing i'm thinking, is to flash the s7 edge CSC on my note 8, that already have the volte function enabled on it. Will it work, because it's not the same model?
I've tried too opening my firmware (downloaded from the web for my carrier), extract it, but when it's time to access the csc img.ext4 file, i get a "corrupted archive" from winrar, that let me doing anything.
Any ideas? Thank!
Click to expand...
Click to collapse
My logic says, surely the easiest way would be to
flash your carriers Note 8 stock Rom with Odin
If this is possible. This way you most likely to keep
everything official. (Knox etc)
I was in a similar situation.
In my case i had a branded Note 8 and
unintentionally flashed unbranded Samsung firmware.
I did not also have volte and wifi calling etc.
No shortcuts work
So i flash my correct branded carrier firmware
All was working again.
I have no carrier branded bloat, as i uninstalled
them.
This for me was the easiest option
Good luck.
Thank for replying willcor
In your case, can you access the ims settings shortcut? And then, enable Volte and get it to work?
Are you rooted? And does the note 8 is officialy supported by your carrier?
FInaly, can i just flash the csc whit odin so i will keep my file, or i need to flash the complete rom, and loosing my data?
Thank!
dardares said:
Thank for replying willcor
In your case, can you access the ims settings shortcut? And then, enable Volte and get it to work?
Are you rooted? And does the note 8 is officialy supported by your carrier?
FInaly, can i just flash the csc whit odin so i will keep my file, or i need to flash the complete rom, and loosing my data?
Thank!
Click to expand...
Click to collapse
Firstly, i am not rooted. Stock branded carrier firmware.
As i already had my sim enabled for volte, wifi calling
etc with carrier i re flashed the carrier firmware
Volte appeared "automatic" after flashing. (Short while later ) For me the easiest way.
It was unintentionally that i had flash unbranded
Samsung firmware.
I was originally on branded firmware.
(Vodacom /Vodafone.)
I soft bricked my device while
beta testing.
When i was on this unbranded Samsung firmware
i noticed that there was no volte, wifi calling
and no stock Hiya spam software. etc.
I used QuickShortcutMaker to try and enable
shortcut to wifi calling. No luck.
I'm only suggesting you check this option out
... if possible, then surely it the best way to go.?
Further just flashing to change CSC gave me all sorts of
issues.
I landed up having XEF (France) and my device showing 32 gig storage.! Instead of 64 gig.
then flashing again i landed up on XFE (SAMSUNG)
Sorted storage out to 64 gig.
Then again i Flashed carrier firmware
4 x files ( did not flash home CSC but the other CSC
which resetted device and all is well and knox 0 x0
Bottom line is that
all my previous devices are rooted. So i knew what i was doing.
When i soft bricked my device etc.
so i did not panic.
So i suggest make sure or
look for a relevant video etc on YouTube
if not sure
Yes you are going to lose your data. So do a backup.
Flashing the "home CSC" basically is a dirty
flash.. You don't loose anything.
Which i think is not going to help you.?
Good luck.
Hi,
I've flashed the firmware of an operator that support the note 8, but still not any settings for it in the phone app setting. Can't still access ims setting too.
dardares said:
Hi,
I've flashed the firmware of an operator that support the note 8, but still not any settings for it in the phone app setting. Can't still access ims setting too.
Click to expand...
Click to collapse
for me the ,the best option /scenario would be .....
1) Your service provider that you enabled volte ,wifi calling etc with .
2) Further your sim requirements ,for me i had to have sim 64 or higher ( with correct CSC of carrier .)
3) Then obviously that same service provider ( above ) stock Note 8 firmware ,if compatible with your Note 8 model /device etc .
According to what i experience surely , above should be enough to get it enabled .?
Plse note.....
i would not use another carrier firmware etc ,
(as in this case) just because it should have similar firmware .
Try to align your options ,to make it easier .!
This for me should be an key option ,not another provider that has similar functions etc .
Remember you got no root ,would prefer to keep knox 0 x 0 etc .
so your options are limited .?
good luck
Hi,
Still not getting it to work. But today, i've noticed LTE+ icon appear intermittent. It's switch to 3G when i place call.
No any settings of VOLTE.
Can't find any solution to root my phone (snapdragon), because i've the new update. I'm pretty sure it's a way to get it to work, but don't know how. It's just software issues because my operator was activated it in my account.
Hi,
Finaly, after 3 !!! factory reset, gessing whit 3 different carrier, i've activated it, i've it in the settings.
Now, when i make a call, it switch to 4G. I think it's the APN. I know my carrier need 3 apn for the VOLTE, and still have only one. I will try to find the 3 apn setting today.
For the vowifi, i see it in the notification center, a toggle to activate it, but it's do nothing.
I've successfully found the ims, there are 4 for my operator. But i can't find the IMS APN type in the option given in the phone.... How i can enable it?
dardares said:
I've successfully found the ims, there are 4 for my operator. But i can't find the IMS APN type in the option given in the phone.... How i can enable it?
Click to expand...
Click to collapse
If you want it to be easier call your carrier and have them add the imei # to their database then the imei will be whitelist and reprovisioned...then you can just use the unlocked firmware or the full carrier Firmware...
BlueFox721 said:
If you want it to be easier call your carrier and have them add the imei # to their database then the imei will be whitelist and reprovisioned...then you can just use the unlocked firmware or the full carrier Firmware...
Click to expand...
Click to collapse
Try this video. I literally JUST did this after WEEKS of looking for an answer.
watch?v=gjFs4ksDdtg
P.S. Won't let me enter a link so this is the video on "you tube".
gknight1971 said:
Try this video. I literally JUST did this after WEEKS of looking for an answer.
watch?v=gjFs4ksDdtg
P.S. Won't let me enter a link so this is the video on "you tube".
Click to expand...
Click to collapse
I have posted many times with the same info...Several others have as well..
Thanks for sharing though...just search IMS BlueFox721 in XDA search and you will get more info than the video explains as there are other settings to do as well..
Thanks again for sharing
that video and related info is only to add the missing features if you are not on the right csc.
but it wont fix the issue where the carrier is only allowing imei from phones they sell to use these enhanced voice features. In the case of Rogers and others, you can try calling them all you want but in the end they wont do squat to white list your imei. maybe some other providers will yeild to your requests but Rogers is know to not white list non carrier phones.
I successfully got HD Voice turned on and working. But no sign of Wi-Fi calling. I was searching through shortcutmaster and came across a menu where I can turn on wifi calling. It isnt grayed out, however it wont actually toggle over. The screenshot posted is from tapping the menu dots in the top right part of the screen. I assume I need these filled in to enable it. Any ideas on how to populate the right info. Im on verizon, but got the Note 8 from Samsung, carrier unlocked. SM-N950U1
hb
wdcspurs said:
I successfully got HD Voice turned on and working. But no sign of Wi-Fi calling. I was searching through shortcutmaster and came across a menu where I can turn on wifi calling. It isnt grayed out, however it wont actually toggle over. The screenshot posted is from tapping the menu dots in the top right part of the screen. I assume I need these filled in to enable it. Any ideas on how to populate the right info. Im on verizon, but got the Note 8 from Samsung, carrier unlocked. SM-N950U1
Click to expand...
Click to collapse
How you turn on Volt?

Plan: Note9 jumping from Oreo 8.1 to Android 10

Hello,
I have an Exynos Note9 SM-N960F, no root, factory original software, unbranded, Oreo 8.1. I have disabled firmware upgrades with Package Disabler, because I didn´t want to go to Pie and loose call recording, so I am still on Andoid 8.1.
Now I am planning to upgrade from Android 8.1 to Android 10, but in the process I would like to preserve call recording and also gain WiFi Calling (with I don´t have right now, but my provider ClaroAR does support).
Can you suggest the best firmware fo flash meeting my requirements (call recording + WiFi calling)? I have read tons of threads on XDA, but still It is not clear to me if firmware flashing (with the right firmware, India perhaps??) is enough or I also will need CSC change after flashing. Very confused about this.
More information:
Android version 8.1
Baseband: N960FXXU2ARJ1
Service provider SW ver.:
SAOMC_SM-960F_OXM_XSP_OO_0018
XSP/XSP,XSP/XSP
Also, using Phone Info I get:
Original CSC Code: <blank>
Firmware´s CSC Code: XEU
Active CSC Code: XSP
Thank´s in advance for any help/suggestions.
[UPDATE]: I have checked the command *#272*IMEI*, and it shows a lot of CSCs available, including INS. But I didn´t apply the change. I don´t understand if changing CSC this way will block all future updates to my phone. Also I am not sure if INS CSC does include WiFi Calling...
Google has call recording still disabled https://www.boldbeast.com/forum/topic1877-android-10-call-recording.html
Root you're phone and use Dr's rom
Im on android 10 with automatic call recording works great for me
Wow Oreo!
No problems with battery drains, good manage of connectivities, no problems for recording calls, every thing worked good without any big issues and with the best gestures and camera app ever made for a Samsung with the possibility of recording videos even in pro mode (a feature now returning with S20) ... to be onest, if I could, I'll return to the last version of it because it was perfect!
So, if I was you, I'll try to find on sammobile the last version of oreo for the device and I'll install it with Odin and leave all like this till it dies!
The only thing that not shall be good are the security patches with the phone being stuck on the old ones, but, sincerely, since now I never heard or read in genaral something on security problems that involves OS problems... mostly for hackering, opening emails, going on not safe wifi's and web pages, buying in not safe places or for installing apps (even from the play store) and if this can happen to everyone even having the latest patches, I'm even thinking now that all these security patches are even worthless for a normal consumer unless your a politican, a manager or doing a job that requires the max privacy possible that you can have...
Question: there are several threads about CSC changing via flashing and so on. I wonder if those CSC change method are equivalent to changing it with the command *#272*IMEI# ???
If I go to *#272* on my SM-N960F, I have a long list of CSCs, including INI (India, which eventually I want to change to), but I didn´t apply yet because not sure of the consequences, and if this step is eventually reversible.
By the way, I am considering joedellosso69´s comments about Oreo/Pie/Q, and perhaps I will stay with Oreo, but in order to get WiFi Calling, I think that changing CSC is mandatory... as far as I understand...
Any help? Thank you!
[FIXED] Finally jumped from Oreo to Android 10 and CSC change, without root
Just in case someone is interested, I have finally jumped from Oreo to Android 10, and got Call Recording and WiFi Calling. This is what I have done, step by step:
- Backed up everything
- Took out SIM Card and SD Card
- Factory Reset from bootloader (to kill disabled software updates)
- Started the phone just with the basic data (no restore, etc)
- Checked for updates... Android Pie was there. Installed.
- Reboot. Checked for updates ... October update was there. Installed.
- Reboot. Checked for updates... Android 10 update was there. Installed !!
- Now is time to change CSC
- Factory Reset from bootloader
- Started the phone just with the basic data (no restore, etc)
- Phone booted on CSC=XSP as expected
- Entered *#272*IMEI# and shows CSC=XSP.
- Changed CSC for THL (Thailand). Saved on 2 options: Sales and Network CSC
- Automatically phone factory resets again
- WITHOUT inserting SIM Card, phone starts, now with CSC=THL
- Verified that has Call Recording. VoWiFi does not appear, but it is there. Only appears when you have the SIM Card inserted.
- Power off phone
- Inserted SIM Card and rebooted
- Verify that CSC=THL, and both call recording and VoWiFi working perfectly.
- Restored everything, all perfect, no problems, no battery issues, phone as new, with Android 10.
joedellosso69 said:
Wow Oreo!
No problems with battery drains, good manage of connectivities, no problems for recording calls, every thing worked good without any big issues and with the best gestures and camera app ever made for a Samsung with the possibility of recording videos even in pro mode (a feature now returning with S20) ... to be onest, if I could, I'll return to the last version of it because it was perfect!
So, if I was you, I'll try to find on sammobile the last version of oreo for the device and I'll install it with Odin and leave all like this till it dies!
The only thing that not shall be good are the security patches with the phone being stuck on the old ones, but, sincerely, since now I never heard or read in genaral something on security problems that involves OS problems... mostly for hackering, opening emails, going on not safe wifi's and web pages, buying in not safe places or for installing apps (even from the play store) and if this can happen to everyone even having the latest patches, I'm even thinking now that all these security patches are even worthless for a normal consumer unless your a politican, a manager or doing a job that requires the max privacy possible that you can have...
Click to expand...
Click to collapse
YUP agree wholeheartedly - did exactly that and have been on oreo 8.1 ever since and I love it until a few months ago when they shut off 3g !!! like wtf - so now my fone intermittently works on 4g , lost all caller ID and i have to switch manually every time to 2g to send/receive texts!! would you know of any way to somehow force LTE to work - for some reason LTE can't be enabled on my version of oreo 8.1 on my note 9 t-mobile

How to upgrade firmware for S10 5G G977N when not in Korea?

I got a new in box S10 5G that seems unlocked but can't seem to make voice calls with Rakuten Mobile in Japan. I'd seen other Japanese users have such issue with other Android devices and could resolve it by activating VoLTE but no such options seems to exist on the S10 5G as I have it. The current firmware on it is April 2019 but it won't seem to upgrade to the latest automatically. Suspect it is because the box says LG U+ which is a Korean carrier and the updates normally come from there. Is this some sort of region lock issue that I need get a U+ SIM in making the calls for the first 5 mins? Have never rooted a phone before so apologies and bash if necessary, but if I use something like Odin, will that unlock VoLTE options if I update to the latest version and will is disable other features and delete the factory installed apps? Many thanks for any advice and guidance.

HELP: Strange Situation "flashing" my Note9

I apologize if this has been addressed elsewhere already, but I've been hopping all around the forums the last few days without any luck of finding something that addresses my particular situation (and I apologize if this' the wrong place for this too)...
Phone info:
Unlocked Samsung Galaxy Note 9, 512gb, bought off Amazon.
Model # is SM-N960U
Android 8.1.0
Verizon Branded
It came with a Verizon SIM card, but I already have a Sprint SIM card.
My situation: I have a Sprint branded Samsung Galaxy Note 9, it got damaged, but I didn't want to upgrade to a newer model (for reasons not relevant to this) and for $200 more than the repair costs, I was able to buy the same phone, but the 512gb version...
...So I did.
However, after activating it, which means putting my Sprint SIM card in it, and following all the steps with Sprint, I could receive calls and text-only SMS messages, but I could not get my mobile data to work on the phone and decided to blame the fact that it is Verizon branded* for this
*Sprint Customer Service kept saying I need to reset the PRL, among other things, like I would on a Sprint branded Note 9, but you can't do any of that on one that's Verizon branded; the options/menu in the settings is different
...So, this led me to downloading:
Odin3 v3.14
Sprint Branded Firmware from Updato: https://updato.com/download-samsung-galaxy-note9-firmware/spr/
...Specifically, I downloaded the one dated October 29, 2018 on Updato since it seemed like the closest to what was on the phone...
...I then turned on USB debugging through the Developer Options (could not find or gain access to the OEM Unlock option though, no matter what I tried, on my phone), rebooted my phone into Download Mode, but did not "proceed" as it were, plugged my phone into my laptop, Open Odin as an Administrator, put the firmware files (i.e., BL, AP, CP, and CSC) in their respective places...
...I picked the CSC, not the Home CSC, for the CSC spot in Odin, in case you were wondering...
...and finally pressed Vol Up to "Proceed," as it were, into Download Mode and clicked start on Odin, which did its thing...
...And, after a bit, I got a green "Pass" in Odin and my phone was now in Recovery Mode, since I left the "Auto Reboot" checked in Odin...
So, I selected "Reboot Now" and... I got the Verizon Splash screen and it was like nothing had happened to the phone... Except... My Sprint Mobile Data now works on the phone...
Now, I could technically live with this and begin transferring my data from my old Sprint branded Note 9 to this new Verizon branded one, now that the mobile data works, but there are WAY to many smaller annoyances with the new phone (like how one updates the PRL) that I was hoping to fix by rebranding it as a Sprint Note 9 via Odin
...So, any advice on what I should do?
Also, I'm not married to Oreo either, I just went with that because it is what the new phone has on it as my old phone is running Android 10 with One UI 2.5... And I figured I'd update the new phone to that, via OTA, once it was rebranded too...
Just clarify:
-Is "rebranding" possible with my Note 9?
-What can I do to make it happen or what have I done that I could do differently to make it happen?

[Solved] Galaxy S20 FE Connectivity Issues. No Data or Can't Make Outgoing Calls

Summary Issue: Starting in March 2022, some Samsung Galaxy S20 FE devices started having connectivity issues with carriers. This specifically impacted my phone, a US Cellular-branded phone S20 FE 5G. Specifically, this was a problem for the SM-G781U model number. At some point in March, a samsung update was released that created a bug/connectivity issue affiliated with making calls or connecting to the carrier data networks.
Resolution: This issue can be resolved by flashing stock Samsung Firmware to move you to the SM-G781U1 model number. You do not need to be rooted/have your bootloader unlocked.
Skills needed: low
Note: you will need a Windows computer w. admin privileges
Steps
Download Bifrost to download the official Samsung firmware. Model: SM-G781U1 Version: XAA (this is the carrier-non-specific version)
Download the patched version of Odin
Use Odin to flash SM-G781U1 firmware to the phone. You do not need a bootloader unlock (takes around 15 minutes)
Fixed.
this is the kind of post this forum doesn't have enough of.
Thanks! My parents have been going nuts with this over the weekend. They have an unlocked T-Mo version used on AT&T. My mom took it to a store today and the idiot blamed it on the ROM and tried to sell them new phones.
I'm going to send this to my dad and have them try. I'll report back.
Thanks!
How do you get it in to download mode? I've tried the methods I've found online, but I keep ending up at the recovery screen.
NM got it.
I got it into download mode and sent the files. Log shows two files it sent, then it's just sitting there. It's been almost 15 minutes and nothing's really happening. Did I do something wrong?
Wonder if it's a Windows 11 issue.
Hi I recently purchased a refurbished phone and it won't connect to the mobile data. The first one i had do this I sent back. But now the 2nd won't either. This one says the model # is SM-G781V. Does the instructions you posted work for this model or is there something else I have to do?
Sometimes quick fix is toggle airplane mode on and off. You can reset network settings. Also look up your providers APN settings and be sure you add them in your phone and select that one.
Adavis413 said:
Hi I recently purchased a refurbished phone and it won't connect to the mobile data. The first one i had do this I sent back. But now the 2nd won't either. This one says the model # is SM-G781V. Does the instructions you posted work for this model or is there something else I have to do?
Click to expand...
Click to collapse
Same issue here on SM-G780G/DS
Tigerevo said:
Sometimes quick fix is toggle airplane mode on and off. You can reset network settings. Also look up your providers APN settings and be sure you add them in your phone and select that one.
Click to expand...
Click to collapse
I already tried this but sadly it doesn't fix the problem

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