Need help with updating ROG 2 to Android 10 - ASUS ROG Phone II Questions & Answers

Hi, i bought an ROG 2 Tencent model from eBay back in October and have never updated the firmware at all.
Wanted to upgrade to android 10 and have downloaded the WW update direct from Asus, put onto the internal storage and restarted the phone. The notification appeared however the update fails.
I have checked online and i need the finger print to be WW which i think it is? See below pic.
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New to android so i have no clue what else to try

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[Q] Is is a real HTC J ONE ?

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I saw this phone on a website
it is a bricked phone but with a reasonable price
and i have few questions
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2. it is possible to fix it?
3. i am living in HK , can i use it normally or i need to do something like sim unlock?
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thx for your help
the seller said that he flashed a wrong recovery and then who booting the device ,it stuck at this page

[SOLVED!] Cannot update to N. Stuck at VIE-L29C636B202. Weird number at Version Info.

My phone stuck at B202 MM n cannot update to N version with normal/force method.
In about phone it shows VIE-L29C636B202.
Vendor country info also shows correct which is hw n spcseas.
I found something weird number at Version Info which is VIE-C900B202 at boot and system.
How do i update to N?
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Problem solved by doing "force upgrade method" to VIE-L29C636B180 (its actually downgrade in my case) and after that I can do OTA/Full OTA until latest Nougat VIE-L29C636B384.

Rog phone 2 cant update past android 10 beta 5

Ok so when I first got my phone, which is global ROM and not tencent for sure, I updated to android 10 beta which you can see the build of in the image below. I kept trying to update to newer versions since then because I want the phone to run smoother but no matter which version and what I try, it always says the update failed. I've tried countless times and I just want help at this point. I've tried upgrading to beta 5, 7, 8, and 9, none of them work for me. This is my first time and it doesnt seem to want to show my image links, i have no idea what's going on
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

[help] Mobile locked on loading screen

Hi all,
I've just received mine Rog 2, turned it on, and the screen is frozen, it seems that the OS do not load.
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It's blocked on the above screen for almost 1h.
Does someone has an idea what can I do??
Thank you.
Ok should be an easy fix, since your phone I assume you have a WW version phone , you need to scour xda for the RAW file zip. And perform an install. Don't worry the raw file can let you downgrade firmware. Maybe this will help
https://drive.google.com/folderview?id=121pvL7gUZjcy3LQd487Leqx51fya47aY
Sent from my ASUS_I001DE using Tapatalk

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