Phone freezes when I get a phone call and also when I play music. Is there anything I can do to fix this?
Hi,
Would you mind providing more information? Like what ROM your on, what mods you have installed and such?
Happy Flashing from the proud owner of a HTC One.
Timisone said:
Phone freezes when I get a phone call and also when I play music. Is there anything I can do to fix this?
Click to expand...
Click to collapse
right now, i am on google stock rom. I also have faux installed as well has beats audio mod, other then that everything is the same.
Timisone said:
Phone freezes when I get a phone call and also when I play music. Is there anything I can do to fix this?
Click to expand...
Click to collapse
I got the same issue, Phone got serious problems with Audio playback, also setting volume of speaker. Phone freezes when I call somebody and then select speaker? I tried different roms (Android Revolution and Maximus) and also different Firmwares.
Attached are screenshots of my phone status.
Really appreciate any help! Thanks in advance.
hello i dont know if i am in a right place but my note 8 is has an issued with call-volume, even after i hung up my phone tje volume still stuck 5 minutes or more but not one time almost everytime like that not to mention i also as A5 2017 same thing problem after update to 7.0 or 7.1 please watch the video for my problem youtu.be/m58FYIFe-HY
thank you!
I still have this problem. Wiping the cache partition does nothing, and I have never used a bluetooth headset with this phone. Disabling WiFi calls doesn't make any difference - I am, no matter what I do, unable to use the left 15% of the volume slider area.
Has anyone stumbled over a working fix? Using latest stock ROM...
P20 Pro - Expensive phone and having lots of issues - mainly not being able to answer calls the phone freezes - it also "Loses" apps which I have to reinstall
Yesterday my Fingerprint ID disappeared and I cannot get it to function even on reset
Think I may have to take phone back to John Lewis - Could this be a serious hardware issue?
Not added any new apps or downloads for 14 days so annoying without fingerprint ID
Thanks in advance for any help
I'm having microphone issues. Assistant couldn't hear me so a reboot did the trick. 5hen received a call and tried 3 times but couldn't hear me but I could them. Then called my brother and the same. Reboot and everything was fine. Don't like these problems in a phone I have no warranty on in the US.
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
ratola said:
Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well as video calls with headphones.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?
Click to expand...
Click to collapse
Hi ratola,
you can dial *#*#372733#*#* for a hidden FQC test menu, here you can test each mic seperated, i guess in your case it's the second mic in the top-speaker.
- Joeigel
Joeigel27 said:
Good afternoon,
I have had a Nokia 8 for a few weeks now and have now found that my microphone only works during calls. While I'm on the phone everything works normally but in all other apps nothing happens, e.g. in Whatsapp you only hear a short crack when you hear a voice message and then nothing, although you have said something (see attachment), also other apps that use the microphone like the Google Home App or a guitar vocal app don't work. Of course the permissions are set correctly for all apps but apparently this has no effect (see attachment). I've already written with Nokia Support, but after 14 mails about permissions, emptying caches and doing softresets they couldn't help me. Finally I was told to wait for the next Android update and hope that my problem was fixed there, or I should send my phone back to the dealer. My hope now is that one of you has an idea what could be the cause of the problem.
Thank you for your time!
- Joeigel
Attachments:
picload.org/view/dclcpodg/screenshot_20181201-165257.png.html
picload.org/view/dclcpodr/screenshot_20181201-165237.png.html
Audio Message from Whatsapp:
instaud.io/30ZI
Click to expand...
Click to collapse
Hi Joeigel, unfortunately I have the same issue (and story regarding contacting support). The only way I can make calls via for instance WhatsApp is by using a handfree headset, or setting it to speaker-mode.
Waiting for the Android 9 release, if this isn't fixed with it, I'll send it in for warranty.
I do have another issue with the phone, and that's when I unlock my phone using the fingerprint scanner, 1 out of 4 times or so, the phone enables split screenmode. Do you (or someone else here) have similar experiences. It's quite annoying.
Update: Installed Pie, and no improvement. Issues still persists. Returning the phone today.
Sorry for the late response, my phone is also on it's way back to GB...
Joeigel27 said:
Sorry for the late response, my phone is also on it's way back to GB...
Click to expand...
Click to collapse
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
odyon said:
Ok, just got an update from the repair-center, they replaced a part and it should work OK now. Curious to see what they did and if it's resolved. Have to wait until it's shipped back. But keep us also posted about your progress
Off-topic: another issue I sometimes experience is when I unlock my phone with fingerprint, it sometimes switches automatically to the split-screen mode. It happens quite often and it's a bit annoying. Did you experience something similar with your Nokia?
Click to expand...
Click to collapse
I didn't experienced something like this. Did they send it back to you yet? Maybe they fixed both... ^^'
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
nagesco said:
Microphone issue here too.
Internal mic on front facing camera is the culprit. I noticed a few weeks back that my 'ok google' hotwords were no longer working. This became a problem after I installed the december security patch. I rolled back to the november security patch and this did temporarily fix the issue, after I had gone through the initial setup of the phone, my 'ok google' hotwords worked, until i went to use the camera to see if the issue still existed... unfortunately it does. Contemplating rolling back to july to see if the issue is resolved, or trying to move forward and installing pie.
Click to expand...
Click to collapse
Could any up or downgrade fix it?
Joeigel27 said:
Could any up or downgrade fix it?
Click to expand...
Click to collapse
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
nagesco said:
I've tried going up or down, I have oreo and pie on each of my A/B partitions and it does nothing. When i downgraded to oreo it worked for awhile but updating the google app or some sort of background service broke it again. Its definately mic 3 that has a fault, it has background interference noise when i do the test, it also occurs when recording video with the front facing mic on camera, the problem with the mic never goes away, after up/downgrading, I can't say whether this is related since it works prior to updating. rolling back/disabling doesn't solve the problem for the apps. Microphone/earpiece holes are clean and undamaged.
Click to expand...
Click to collapse
After further testing of this issue, the 'OK Google' issue is still present, if I want to ask google assistant 'ok google' the microphone barely picks up anything or even my question, practically screaming into the microphone is the only way to activate it, this matches with the results on my google activity, listening to my recordings of my queries shows evidence that the microphone sensitivity is way too low.
HOWEVER, when using google assistant by means of pressing the microphone and then asking the question, the result is clear and understandable and doesn't suffer from volume issues, I can't pinpoint if this is an issue with the Nokia specifically, it is not a problem with any other application that uses the microphone.
Having the same issue with Mic 3. It means I can't use it in speakerphone mode during calls or in Skype. It doesn't prevent me from using the Google assistant though.
My smartphone was sent in and repaired (complete motorboard replaced). During the time it was gone Android 9 came out, so I'm not sure if it was the repair or the software update.
But it works again without any problems
Kind regards
Joeigel
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
KushBeaver said:
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
Click to expand...
Click to collapse
Excuse the typos please I used voice to text for this lol
I have the solution but it's too lengthy and I'm busy with some college works. I'll post the solution tomorrow.
I see a lot of South and Southeast Asian users asking for support about getting mobile screen recording sorted out. Are you people who stream on Twitch or some other native service who are trying to make it a career?
KushBeaver said:
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
Click to expand...
Click to collapse
i had same issue on my rm3s. only solution i was able to find is a factory reset.
souma_rox said:
I have the solution but it's too lengthy and I'm busy with some college works. I'll post the solution tomorrow.
Click to expand...
Click to collapse
Okay well I'll be looking forward to it! Thanks in advance
apollo3x said:
i had same issue on my rm3s. only solution i was able to find is a factory reset.
Click to expand...
Click to collapse
This is a solution I desperately need to avoid lol. I have way too much uncut footage to work with to reset my phone now.
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings
{ÉoTripa} said:
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings
Click to expand...
Click to collapse
Don't reset I'll post it in a few hours
{ÉoTripa} said:
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings ?
Click to expand...
Click to collapse
Use the backup settings in phones settings. I started uploading all my recordings to photos and everything else to drive. Still no word on a solution so today I think I'll do the reset
KushBeaver said:
Use the backup settings in phones settings. I started uploading all my recordings to photos and everything else to drive. Still no word on a solution so today I think I'll do the reset
Click to expand...
Click to collapse
S**t I forgot wait I'll type it right now
souma_rox said:
S**t I forgot wait I'll type it right now
Click to expand...
Click to collapse
Alright
So I went ahead just did the reset today guys, fixed the issue for now, and got me a lot more storage space hahaha. So back your photos videos and recordings up to Google drive or the photos app back up your contacts and messages and app data through the backup option in settings and you should be good to go in terms of saving data.