huawei p30 Pro overexposure - Huawei P30 Pro Questions & Answers

hi guys
I have huawei p30 pro when i use camera to shoot something in daylight the camera shows an overexposure soo lightly but when i use another camera app it works normal i did everything possible to solve this problem can u guys help me

huawei p30 pro overexposes erratically outdoors
cenailyass said:
hi guys
I have huawei p30 pro when i use camera to shoot something in daylight the camera shows an overexposure soo lightly but when i use another camera app it works normal i did everything possible to solve this problem can u guys help me
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I've got the same problem. The p30 pro overexposes erratically when shooting outdoors. Even when forcing the app to focus and measure on a specific part of the image (by tapping on the screen on specific spots of the image), the exposure is too bright. Even when a temporary improvement can be noticed the image will return to an overall overexposure after a few seconds.
Switching to the PRO settings in the camera app, and making adjustments by hand, gives no solution since the overexposure persists.
This behavior started approx a month ago. I'm currently on build 10.1.0.161.
I would appreciate your feedback.
An example: i.postimg.cc/fbfhZXD9/IMG-20201104-103830.jpg
And even worse: i.postimg.cc/G2PPXLPr/IMG-20201104-102341.jpg
The last picture on the same moment with an Huawei Mate 20: i.postimg.cc/8zFhqBdZ/IMG-20201104-102415.jpg

The same here
Have the same problem with 2 devices, 1 device was tried several times to repair but does not work at Huawei service, I got a new device at the end. Other device here with me is and I've tried everything, but does not work normally. Tried downgrade from 10.1 to 10.0 no success, then downgrade to 9.1 no success, if TOF sensor shut then no overexposure, I suspect the TOF sensor is broken.
Here a Video link
https://youtu.be/8vv-QcQkCCk

Anyone managed to solve this issue? Have sent my phone into Huawei Service centre and they replaced the mainboard and camera setup but the issue still persists.

looks like a hardware problem
JFCES said:
Anyone managed to solve this issue? Have sent my phone into Huawei Service centre and they replaced the mainboard and camera setup but the issue still persists.
Click to expand...
Click to collapse
I did a full reset of the phone but the problem persists. The overexposure makes me think of a charge building up on a sensor. Hence the erratic behaviour and the preference for overexposure when outdoors.
My device started overexposing after the backplane was replaced. Seems to me these things are hard to disassemble and even harder to put together again without wrecking something.
Anyway I sent it in for repair. We'll see what becomes of it.

I've noted this problem on my p30 pro... I did rest camera app and delete cash files but the problem still... Do you find a solution

I also encounter this ob my p30 pro. Isnt there any official statement on this? If the problem is the TOF sensor xan we turn it off

any uddates, same problme here after screen replacement...

Focus on the wall or another area if you want focus on sky?
I don't have this issue on my P30 Pro - VOG-L29 - 11.0.0.138

hoopdoetleven said:
looks like a hardware problem
I did a full reset of the phone but the problem persists. The overexposure makes me think of a charge building up on a sensor. Hence the erratic behaviour and the preference for overexposure when outdoors.
My device started overexposing after the backplane was replaced. Seems to me these things are hard to disassemble and even harder to put together again without wrecking something.
Anyway I sent it in for repair. We'll see what becomes of it.
Click to expand...
Click to collapse
wha happened?

Having same issue here

ift is the tof sensor, put some tape over and the problem is gonnne. something is missing in the back cover, some kind of rubber or plastic cover , missing piece making tof sensor sense bad

ing.edgar.v said:
ift is the tof sensor, put some tape over and the problem is gonnne. something is missing in the back cover, some kind of rubber or plastic cover , missing piece making tof sensor sense bad
Click to expand...
Click to collapse
This works. i covered the tof sensor with duct tape and the overexposure doesnt happen anymore. My question now is...what am I missing out now that I covered the TOF sensor. Would i ve getting worse portrait shots?

zbk101 said:
This works. i covered the tof sensor with duct tape and the overexposure doesnt happen anymore. My question now is...what am I missing out now that I covered the TOF sensor. Would i ve getting worse portrait shots?
Click to expand...
Click to collapse
this happens because inside, there must be a rubber grommet around the sensor. I opnened my phone and is missing, because huawei replaced the screen and didnt put it back again. Im going to have to go again to the store and make them realize, luckyly i have 2 p30 pro and i can show them the missing piece. But to solver ur phone must be oppened

I have the same problem, pls can you show me with pictures how can i cover the tof sensor. I covered the tof sensor (this eye under the flash) with duct tape but no fix. The problem appeared after screen and back cover replacement. When i don't put the back cover i dont have the problem, its working good so im little bit confused.

Johnyal said:
I have the same problem, pls can you show me with pictures how can i cover the tof sensor. I covered the tof sensor (this eye under the flash) with duct tape but no fix. The problem appeared after screen and back cover replacement. When i don't put the back cover i dont have the problem, its working good so im little bit confused.
Click to expand...
Click to collapse
The problem is the rubber grommet that is written above. I accidentally lost this part but thank god i have similar spare parts from other phone and i managed to install it to this phone. And voila the problem gone.

also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.

ing.edgar.v said:
this happens because inside, there must be a rubber grommet around the sensor. I opnened my phone and is missing, because huawei replaced the screen and didnt put it back again. Im going to have to go again to the store and make them realize, luckyly i have 2 p30 pro and i can show them the missing piece. But to solver ur phone must be oppened
Click to expand...
Click to collapse
Hi, but in this case all looks that phone has been opened by someone - I have just bought now one - Believe is new - but form the description and solution you are giving, looks that has been only sold as a new, not refurbished.
I have new emui 11.0.0.159.
Phone is still with warranty - I think will have to go to the Huawei Service to manage it, because opening phone by myself will crash the warranty.

Jeyr755 said:
also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.
Click to expand...
Click to collapse
I am currently traveling through Asia and I thought it would be a good idea to visit the official Huawei Service on my last day in Kuala Lumpur for a battery replacement. Well, the battery is great again but all my pictures are overexposed now so I bet they lost that rubber part. Problem is that I already traveled to Indonesia so I can't bring the phone back to the store.
Taping the TOF lens with black electrical tape didn't do the trick for me although it seemed to work when I was covering the sensor with my finger. Now I'm wondering if it is really a problem with light leaking and not heat?
PS: after going to Huawei in Malaysia, my German Huawei warranty is void. This sucks!

Jeyr755 said:
also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.View attachment 5311919View attachment 5311921View attachment 5311923
Click to expand...
Click to collapse
Woo.. amazing.. old thread.. but it works... now my photos look normal even in bright white sky... i canceled sell my phone.
Thx mate

Related

Replace Z1 camera lens cover

My Z1 camera lens cover seems to have a lot of scratches, his is very bad effect on the quality of the captured images, is anyone have this problem before, can this cover repaced.
nyongrand said:
My Z1 camera lens cover seems to have a lot of scratches, his is very bad effect on the quality of the captured images, is anyone have this problem before, can this cover repaced.
Click to expand...
Click to collapse
I am not aware of anyone running into this issue before. If you set it on a rough surface or a surface with granules of sand, then that could definitely be the culprit. As far as replacing the lens goes, there is currently no way to get a hold of a replacement lens as far as I know.
If you mean the inside phone part then you'll have to replace the entire camera part. If you mean just the part that you can touch with your finger then you'll need to replace the back glass.
I'm having the same issue, there are some spots on top of the lenses on my phone that won't go away and *all* my photos are have the white color over exposed plus focusing is never sharp enough like other phones, I bought the phone the way it is now and I'm going to replace the back glass to see if it helps.

[Q] Dust (or something) Inside Rear Camera Sensor

I recently bought a Nexus 6 on Swappa, and for the first couple of days didn't notice anything at all wrong. Now today I went to take a picture and there was a very out of focus black smudge on my pictures. Ok, no big deal. Wipe off the rear lens, still there. Uh oh. It wasn't there at first, or at least I didn't notice it. I figured I bought it second-hand so the Moto warranty is null and void anyways. So I peeled my back cover up and lifted the lens off the camera sensor. Then I gently cleaned the lens on the sensor. Powered the phone back on, the spot is still there.
So evidently some little speck of crap has managed to make its way inside of the camera sensor, or a pixel on the sensor died. Not sure what it would look like. This just looks like an out of focus black speck. So I guess I'm going to be replacing it myself. Anyone know of any parts sources other than eTradeSupply? They're currently out of stock of the rear camera sensor. I can live with $25. There is another site that wants $90, but that seems a little steep.

Spots on camera

Hi
I have a camera issue on my note 8. At night time I get these bright spots near any bright light source. I've attached a picture to show this. The spots move position on the screen as I move the phone around. Anyone else got this? My camera lens in clean.
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
bobafx said:
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
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Click to collapse
Thanks but I've never seen this before. Can anyone else replicate this?
try wiping the camera
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
guys (and gals) this may be a common problem with this phone, see here:
https://www.youtube.com/watch?v=p99ZbHlKhLA
at various points (55s - 1:08s) you can see the dot I've talked about
and also see here:
https://us.community.samsung.com/t5/Galaxy-Note-Phones/NOTE-8-CAMERA-PROBLEM/td-p/162640
im currently talking to samsung on chat about this...
I have the same issue with my note 8. So i checked other Samsung phones, 3 different galaxy s7, galaxy s7 edge and galaxy s8+. All of the phones have the exact same dots when in low light near a light source.
Sent from my SM-N950F using Tapatalk
Is this issue on USA models only that use Sony sensors? Just took this video.
https://youtu.be/THUk5AY6r0s
Sent from my SM-N950U using Tapatalk
I'm still not seeing this on my cameras. I've been going out in front of my house at night and shooting inside my house and at the gas station and other spots during the night and I'm not seeing it.
Got the same problem, strangely enough I've never noticed something like this in my Note 5 so I think this is specific to either my unit (or a batch) or the entire Note 8 model.
Now I can't test my note 5's camera as the glass is cracked.
Attached are some sample photos from me - I must admit this is a pretty annoying issue.
I need to find someone at work with a Note 8 and do a direct comparison. If I succeed, I'll update you guys with my findings.
@msx999 Let me know the result of your contact with Samsung (if you ever have any) please.
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
pete4k said:
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
Click to expand...
Click to collapse
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
mateuszd said:
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
Click to expand...
Click to collapse
Hi Maciekd
I still think at least some of the pics show reflection of the street light off the back of the phone, acting like a mirror. The angle and shape of the the reflection seem to be right. But maybe I'm wrong, maybe it is something reflecting inside the cam, but I have not seen it on my pics to investigate more, however I did see the light reflections off the back, so was thinking maybe it's the same, but if it's not, it's not.
I think this is indeed reflection. But I don't think eveyone is having the same issue.
I think this might be an issue limited to my unit or maybe some batch.
Dot defect reflection problem on note 8
I have the same problem exactly.
Been replaced the camera part and the result is still the same but minimize the dot's size only. But still annoying to have this problem at the note 8 compare to its price.
Even before clicking take shoot or recording, I can see there are dots in display.
just wondering. Not all unit have this issue. I've seen a post that no dot defect at all from other forum.
So it maybe only some unit have the problem.
Will going back to Samsung service center and ask a replacement unit. See if approve or not.
The same problem, note 8, Europe, bright moving spots, never seen before on older models...
Same
Yes..Same thing for me. Only when you are shooting something that is directly flaring like lights or something blindly at night but once you out focus them. The camera is just fine
everytme i take a night time video with lights near by I get these tiny dots... look at link below for more.
https://youtu.be/iwINYSt__oE
guys is this a physical defect? I need to know asap..

Question Foggy Lens? Is it normal?

Hello guys,
I just got myself a 12 pro after my Mi 11 self hardbricked, everything is great so far when using EU. BUT, I don't know why (never had this issue with any other phone), If I stay below the airconditioner (I live in Japan, it's almost 40ÂșC outside) the main camera gets foggy. The other lens look ok. It's not all the time or everywhere, maybe is it just the specific weather conditions I'm in (phone getting hot, thermal shock with the room temperature+high humidity?).
Is it normal or not? I have only 2 days to return the phone if it is normal...
Thank you!
hello just to clarify you have the main lens glass getting foggy inside the phone not outside when you stand under air conditioner. Probably a special setting but how long does the fog take to vanish when the phone lowers its temperature from outside condition to room temperature ?
Loddel said:
hello just to clarify you have the main lens glass getting foggy inside the phone not outside when you stand under air conditioner. Probably a special setting but how long does the fog take to vanish when the phone lowers its temperature from outside condition to room temperature ?
Click to expand...
Click to collapse
Thanks for the reply. It's between the glass and the lens, inside the module. It vanishes fast, less than a minute.
I was wondering how air is getting inside. The phone looks perfectly sealed.
I believe then it's normal that the air inside with a certain humidity which condenses when the the glass gets suddenly colder. inside the phone is no vacuum when I am not wrong.
This is a known issue with Xiaomi 12/12 Pro, which Xiaomi has no answer yet.

Blury camera, please help (hardware issue)

Hi techies,
My pixel 4XL has recently had a water accident, everything works perfectly now except the rear camera is cloudy and cant focus properly. I opened the phone and wiped the lens with a good amount of robbing alcohol, its even worse now. So what should i do? Do i have to open the entire camera module and wash the tiny lenses and the sensor or what? I really wanna repair it myself instead of buying a new sensor because it takes so long for me to arrive.
Thank you,
Pixel 4 XL is IP68 water resistant (up to 1.5m for 30 mins).
Has it been opened before?
If you used isopropyl alcohol, then there should be no problem, but it should be dried for a long time after such an operation.
Well, I am not an expert on cameras but the cause of your blurry photos may be caused by:
-The motor of the camera don't work, so the lens can't move and as a consequence don't focus
-there is water inside the lens or in the sensor (which can't be seen unless the camera is disassembled.
If you have water inside, as it manage to get in it may be a way for get it out. I would suggest you to take the camera module and heat it up with a hairdryer so water can evaporate and get out. But don't heat it up too much do, it could damage the sensor.
However as you said you used alcohol, it leaves some residues which if is the case, with this method it won't be fixed.
If this doesn't help you would then I think you would need to disassemble the camera. Iwill leave a link to a video off a guy who disassemble an Iphone camera. It isn't the same, but it's similar Here
Also are you sure there isn't any software related causes?
Good luck
#mcl said:
Well, I am not an expert on cameras but the cause of your blurry photos may be caused by:
-The motor of the camera don't work, so the lens can't move and as a consequence don't focus
-there is water inside the lens or in the sensor (which can't be seen unless the camera is disassembled.
If you have water inside, as it manage to get in it may be a way for get it out. I would suggest you to take the camera module and heat it up with a hairdryer so water can evaporate and get out. But don't heat it up too much do, it could damage the sensor.
However as you said you used alcohol, it leaves some residues which if is the case, with this method it won't be fixed.
If this doesn't help you would then I think you would need to disassemble the camera. Iwill leave a link to a video off a guy who disassemble an Iphone camera. It isn't the same, but it's similar Here
Also are you sure there isn't any software related causes?
Good luck
Click to expand...
Click to collapse
Thank you for the reply,
I'm sure the problem is the water+dirt or residue inside. Ik the water has been gone since then and alcohol is evaporated but there must be some dirt sitting in there. This phone has never had a force to get some component cracked inside.
As for the software thing, i'd say i dont think so, what software related issue it might be? Since the front facing cam works just fine, the cache has been deleted, i even downloaded open camera to take more control over the sensor manually. Its just foggy. Like some filter has been applied to it.
ze7zez said:
Pixel 4 XL is IP68 water resistant (up to 1.5m for 30 mins).
Has it been opened before?
If you used isopropyl alcohol, then there should be no problem, but it should be dried for a long time after such an operation.
Click to expand...
Click to collapse
Idk if it was, since i bought it in mint condition second handed. The alcohol i used was 96% Ethanol, not the same as the isopropyl, but i dont think of a major difference, but probably some dust has gone there underneath the lens.
Pixel4life said:
Idk if it was, since i bought it in mint condition second handed. The alcohol i used was 96% Ethanol, not the same as the isopropyl, but i dont think of a major difference, but probably some dust has gone there underneath the lens.
Click to expand...
Click to collapse
Do not use ethanol for electronics, because you can dissolve many components. Besides, ethanol contains water, which harms electronics. That's why isopropyl alcohol is used, because it has much lower dissolving properties, and if it is pure (99.99%) it absorbs water and causes it to evaporate faster from the cleaned items.
Show the picture you take with your camera.
ze7zez said:
Do not use ethanol for electronics, because you can dissolve many components. Besides, ethanol contains water, which harms electronics. That's why isopropyl alcohol is used, because it has much lower dissolving properties, and if it is pure (99.99%) it absorbs water and causes it to evaporate faster from the cleaned items.
Show the picture you take with your camera.
Click to expand...
Click to collapse
I have marked the centric area that diffuses the light. It could be a dried-up blob of whatever you washed the lens with. The liquid could easily penetrate the camera and get under the lens or even onto the matrix if the seals were not tight.
ze7zez said:
I have marked the centric area that diffuses the light. It could be a dried-up blob of whatever you washed the lens with. The liquid could easily penetrate the camera and get under the lens or even onto the matrix if the seals were not tight.
Click to expand...
Click to collapse
Yes most probably that's the case. So wha's your suggestion for me? Tear the lens down, wash the components inside it with soap and water, dry it out and reassemble? Or what to do? Im kinda disappointed now. Been shaking and tapping the lens since yesterday with no success lol.
If you still want to use this model, I advise you to replace the camera with a new one, or recovered, so that they are original.
I do not ignore your self-denial and other talents, but I think that you will not fix the camera yourself.
ze7zez said:
If you still want to use this model, I advise you to replace the camera with a new one, or recovered, so that they are original.
I do not ignore your self-denial and other talents, but I think that you will not fix the camera yourself.
Click to expand...
Click to collapse
Ok then i have to order a camera lens then, are those sub 10 buck lenses from Aliexpress oem parts? The reviews are excellent but the prices are syspicious. Plus, i almost forgot to mention something. There werw two sponge/rubber curcles (whatever the material) arround the camera lenses, which locate between the cameras and the outer glass. (i marked them) when cleaning, they chopped off. Any chances this be a reason the light doesnt diffuse the right way?
It is for this purpose that the cover glasses are blackened or coated with other coatings so that there is no side light. Gaskets also serve this purpose. The tube of cameras and scopes has been made of blackened material since the oldest times.
ze7zez said:
It is for this purpose that the cover glasses are blackened or coated with other coatings so that there is no side light. Gaskets also serve this purpose. The tube of cameras and scopes has been made of blackened material since the oldest times.
Click to expand...
Click to collapse
So does it affect picture quality?
Plus, I managed to diassemble the camera module, soaked it in alcohol and dried it up, its even more blury now lol

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