I received the Android 6.0 Upgrade 2 days ago, but today it was gone. I've upgraded like 70 % and then it disappeared completely. When i open Setting>About Phone>Software Update it states that the phone is fully upgraded, but the problem is that is still 5.1.1.
Is it because Google removed the update because of the issues with the files and contacts? Or is it my fault that i didn't connect to the internet so often that it turns the download-thing to ERROR? If it is my fault than how can i fix it?
search on youtube for force ota update
0utc0ntr0l said:
search on youtube for force ota update
Click to expand...
Click to collapse
Wait, is it google's fault or my fault then? Can this problem be repaired by time?
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I got the same problem here
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
simon-sf said:
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
Click to expand...
Click to collapse
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
blife said:
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
Click to expand...
Click to collapse
Sorry for my bad English guys?
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
mourad1987 said:
Sorry for my bad English guys
First if all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
The problem is solved
Thanks for your complete instruction, I really appreciate it.
blife said:
The problem is solved
Thanks for your complete instruction, I really appreciate it.
Click to expand...
Click to collapse
Your welcome???
I'm also very happy to find a way to solve this problem finally...
Have fun.
mourad1987 said:
Sorry for my bad English guys
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
mt5502 said:
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
Click to expand...
Click to collapse
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
mourad1987 said:
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
Click to expand...
Click to collapse
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I have the same problem.
And one more. ....the microphone doesn't work randomly
jerome59279 said:
I have the same problem.
And one more. ....the microphone doesn't work randomly
Click to expand...
Click to collapse
For your first problem, I explain it completely in previous posts.
And for your second problem, I dont face this problem personally but a soft reset or hard reset (if needed) should be work.
i have the same problem
did you found a fix for it
mourad1987 said:
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
Click to expand...
Click to collapse
It seems this don't work on 8.1 anymore , since I updated to 8.1 it's not working and can't download updates!
Nokia 8 not updating to Android 8.1.0
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Boog_J said:
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Click to expand...
Click to collapse
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Click to expand...
Click to collapse
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Boog_J said:
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Click to expand...
Click to collapse
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Click to expand...
Click to collapse
Many thanks for your help, I downloaded file June08_NB1_v4.88B.zip and it installed without incident.
I now have a TA-1012 with Android 8.1.0 installed and the Android security patch level is 1 May 2018.
The build number is shown as 00WW_4_88B.
Dumb question, but will the phone now do automatic OTA updates or are updates to be downloaded and applied manually from here on?
I can only guess at what prevented the phone from doing OTA updates previously, just wondering as to whether if is now fixed.
Huawei EVA-L09 P9 No Update to Android 7 Nougat or EMUI 5 ? EMUI 4.1.1 "No Updates"
I just purchased a P9 and its still on Android 6 Marsh mellow.
The current version its on is EVA-L09C432B182 ?
I just got the phone off eBay with a cracked screen with the intention of refitting a new screen and using this phone. I have done a factory reset on the phone and the phone did two updates, one was 500mb and the other around 1.8GB...
The phone is unlocked as my ID sim card works on it. Is there anything I can check to help the phone do the update to version 7 ? Do I need to sign into Google ?
Sorry I'm new to the Android platform. Thanks, Ken.
Found this info thanks to: TheRealMoses...
Finally found a method that worked! EVA-L09c432b182 -> 360
Hey guys/girls,
I have a Huawei P9 Eva-L09c432b182. Spent hours trying different methods on updating to Nougat to have the following method work.
1. Download Firmware Finder from the Android Google Play Store.
2. Set up WiFi connection with proxy (as per Firmware Finder instructions)
3. Selected the EVA-L09C432B378 Full OTA -MF-PV 71496
4. Went to "Update" in the settings,
5. Pressed back after new update package had been found and selected Download Latest Full Package.
6. Download completed, installed and optimized.
7. New Version = Android 7.0 EMUI 5.0 EVA-L09C432B378 - haven't found anything wrong / broken but will update if I find anything.
Hope this can help someone.
I then used this video to help understand the process but I am not allowed to post a video link, but the video title is "Firmware Finder tutorial (Huawei firmware update)" posted under the YouTube channel "Huawei Device" (Published on Feb 6, 2018)
Phone is now downloading EVA-L09C432B378 Full OTA -MF-PV 71496 at 2.27GB will report back the results of this. I'm in the UK and I suspect the phone although unlocked sold from EE/Three network store who are not allowing phones to update !
Update to Android 7 was a success very happy but still its annoying that these phones get stuck on older versions...
KennyKen said:
Update to Android 7 was a success very happy but still its annoying that these phones get stuck on older versions...
Click to expand...
Click to collapse
Where did you find the B378 full ota mf pv version? Can you send it to me?
My P20 pro CLT-L29 432 is stuck on 9.0.0.47 and has been for months USB, Hi Suite methods do not work neither has OTG so far bootloader is locked and FRP is locked even after removing google account and resetting the phone
Any Ideas?
I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.
same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Grazeholder said:
I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.
Click to expand...
Click to collapse
no info
patch no information provided
From my observations, if phone is updated through a method other than OTA(Hisuite PC included), there will be no info about update in phone updater. Also, OTA might not work (my phone was stuck on 191 when I bought it second hand, no OTA, but imediately updated to 286 when connected to Hisuite PC. Didn't have update info with 191 and still no info with 286. Never received an OTA this whole time)
Didn't receive OTA for 9.1 and force updated using Firmware finder and modded Hisuite(to 311). Still no info after that.
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
Click to expand...
Click to collapse
Let us know if that will work so i can try do the same and contact them
any luck?
How did you contact Huawei? I used the website a few weeks ago but never got a reply.
Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
fatgit said:
How did you contact Huawei? I used the website a few weeks ago but never got a reply.
Click to expand...
Click to collapse
dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
Click to expand...
Click to collapse
dejandoggy1 said:
same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Click to expand...
Click to collapse
dejandoggy1 said:
Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
Click to expand...
Click to collapse
did they push a update?
Tonight received by regular OTA in Austria
I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.
sPEADy said:
I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.
Click to expand...
Click to collapse
How did u do the hisuite method
TheDevGuy9497 said:
How did u do the hisuite method
Click to expand...
Click to collapse
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.
sPEADy said:
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.
Click to expand...
Click to collapse
i just get "failed to update"
I'm stuck on 311. Asks me to update everyday also at the end it says patched 01. I'm on 9.1 now but I've not noticed any changes from emui 8. Nothing sticks out, nothing has improved. I'm thinking it's not installed the firmware which was around 400mb because it takes less than 1 minute to download then less than a minute to install. Once it's installed, it asks to download and install again, every day for 2 months. I don't have access to a pc anyone help with this? Or how can I install beta 10 emui in the UK
Hello pipul I stoicly still run with a Huawei P7 Ascend (series number: P7-L10V100R001C00B623. andoid version: 4.4.2. Emui version:3).. Today Whats App is not working anymore and cannot update it because "your device is not compatible". A cold wake-up. I red online tha whatsapp don't work anymore with olld version of Android, I would like to try to upgrade to Android 5. I saw online that this update is even officilaly possible, as already in 2015 Huawei was rolling out the update directly to phone's updater. Unfortunately in my updater there are no new update one can install. But I see in the updater in settings that there's option to install "locally", with update being placed in the sd card. I'd like to ask you guys the best way for me to install the (official) version of Android 5 for this device, where I can find the software, if there's a particular guide etc. (ps. I ask you also the noob question, that if I need to backup my data priorly as they might be lost in the process, and what are the best app for the P7 to do the full backup). Thank you so much for the help you can give me !!