About a month ago via OTA I updated my MI 9 Lite to firmware 11.3.4.0(PFCEUXM).
I honestly don't remember what version I had before the upgrade.
The phone started to give me problems: random reboots and applications crashing.
A couple of weeks ago I received the update message for version V11.0.1.0.QFCEUXM. I was hoping that the malfunctions could be fixed and I proceed with the update.
The result is that the update never finishes.
The phone reboots, the update starts, and about 1%, it reboots giving an error.
A popup tells me that "Couldn't update MIUI. Download ROM and try updating again". Every time.
I also tried to download the rom fromofficial site and install it from the top right menu, and select "choose update package". NOTHING!
I also tried to reinstall the same update from "about phone" - "System update" - "Download latest package". NOTHING!
I have already reset the phone to the factory settings but I was not successful with the update, however crashes and reboots remain.
I can't even unlock the phone. The "find my device" app crashes after a few days. I can't do MI Unlock and I have to re-enter the MI account every time. I can never do 7 days without crashing the app so the MI unlock never works.
Please, help me!
I am dealing with this exact same issue.. I am also on 11.3.4.0.PFCEUXM and I have repeated crashes in nearly every app I run, including SMS, when I manage to download the update it fails at 1%
I purchased this phone brand new 3 weeks ago
LicHmacrO said:
I am dealing with this exact same issue.. I am also on 11.3.4.0.PFCEUXM and I have repeated crashes in nearly every app I run, including SMS, when I manage to download the update it fails at 1%
I purchased this phone brand new 3 weeks ago
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Click to collapse
I had to take him to the service center. After 3 weeks the motherboard (and therefore the IMEI) was changed. It is the only solution.
Related
I bought new Mi5 and I still didn't put Sim card inside wanted to configure and see what phone can but when I entered configuration menu after 1st power up I manage to choose language and few things more and phone rebooted, then I manage to almost finish configuration then freeze and reboot again, after few tries I finished configuration but freeze (usually only last few seconds) and reboot happen again. Then phone offered me update software which I manage to reach from 3rd time and successfully update only with Mi PC Suite, not from phone update app. Interesting, all flashing proces with Mi PC Suite always is going as should be, without reboots etc... Crap happen only in OS. Now I got latest China stable (I bought phone in China) which has same problem with rebooting. Then I wiped all I can, factory reset etc...nothing helps.
-Still didn't unlock phone in case I need to return it.
-Didn't try global Rom because I can't flash it
I was reading forums and found a lot people have same problem but didn't find what they done on the end to make phone work.
If anyone have some solution, let me know. Returning phone from EU to China is not 1 day Or does someone know if someone in EU can service this if needed?
thanks in advance
huh,
I solved (for now) problem with installing this, developer version of miui 8 from here
http://xiaomiadvices.com/download-miui-8-6616-china-developer-rom-recoveryfastboot/
Downloaded it and installed with English version of MI PC Suite. Developer rom is Chinese (as my default software version in phone) over latest Chinese 7.3.10 miui
With original software phone was restarting, freezing randomly every 30 seconds or 1 minute of usage.
Now need to wait to unlock phone so I can use Global version of rom to get play store etc...
My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
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Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
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Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
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Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them
My sister who has the Mi A2, like I do, got an error after downloading and wanting to install the latest OTA.
After the phone restarts to install the update, she gets stuck in the recovery where she can choose between retrying the update (Which doesn't work and brings her back to the same error screen, or factory resetting the phone. When she factory resets her phone, she can boot back into android, but whenever she restarts her phone, she gets the error message and needs to do a factory reset to continue using her phone.
I previously had a Mi A1, and today, the guy that I have sold it to called me because he has the exact same problem.
I find it really strange and would like to hear if anyone else experienced similar issues.
Update:
Seems this has something to do with a bug in the latest OTA on devices that have the language set to Dutch. Taking the SIM-card out, restarting the device (It doesn't give the error anymore), changing the language to anything else but Dutch and inserting the SIM-card again fixes the issue. It can also be fixed by changing the SIM to an older device that can remove the SIM-pin. In this case the user can still use the Dutch language. I guess residents from Belgium and The Netherlands will have to wait until Xiaomi patches the OTA until they can use the Dutch language again.
My wife also had the same issue.. shame
I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.
I am running Android 7.0. I noticed that there has not been a security patch since 2017. I check for software update and there is one available that's almost half of a gig. I go through the steps to update. During restart, the progress indicator stops at 35% and phone starts up with the message that the update failed as it was interrupted. I have tried several times with same result even after factory reset. Also tried in Safe mode. Also connected to PC and SmartSwitch and says software is up to date. Phone works fine but it should be able to take the update. Any help would be appreciated. Considered a root but apparently AT&T version can't be rooted.