New phone with "modified" firmware? - ASUS ROG Phone II Questions & Answers

Hi all, I need a little help.
I bought this phone last 8th of May. Since then I got a single update through FOTA. I don't remember previous build number, but then I had Android 9, now I have Android 10.
Then, 3/4 days ago I got a notification about a new update (17.0240.2007.27), I tried to download it but I got an error: if I tap "Update now" in just 1 sec I get a message like "Update not successful, the device was restored to original configuration".
So, I wrote to Asus. They asked me for detailed build number:
Kernel version:
4.14.117-perf
[email protected]#1
Fri Jun 5 11:34:10 CST 2020
Build number:
QKQ1.190825.002.WW_Phone-17.0240.2004.9
Extension ROM:
1.1.184
I sent these infos to Asus and they replied that is obvious I modified the phone and installed a "not original" firmware, as stated by the build number.
But I never installed a custom firmware, I never rooted the phone: this is my work phone, it will be silly.
Could you please tell me how they could say that by the build number or other datas I shared with them?
And what could I say to convince them I never modified anything?
This because they already wrote "we'll open an RMA, you'll ship the phone to us, and we'll reply with a price quotation to repair your phone since it is no longer under warrany since you modified it".
Thank you.

Wrong forum! Please excuse me ... I'll post it in the right one. Go for a delete

darkmage1975 said:
Wrong forum! Please excuse me ... I'll post it in the right one. Go for a delete
Click to expand...
Click to collapse
THREAD CLOSED as duplicate of https://forum.xda-developers.com/rog-phone-2/help/phone-modified-firmware-t4135801!
@darkmage1975 In such a case, please do not create another thread but simply alert the moderators' team via the report function, and we move the thread for you into the correct section. Thanks for your cooperation!
Stay safe and stay healthy!
Regards
Oswald Boelcke

Related

Kaiser new user - Merged 3 Questions...

hi all just a quick post i have just signed up on the HTC site when i type in my S/N number it is saying that there is no such S/N ihave tried to ring orange but they dont know what iam trying to do i just want to know if there is going to be a free upgrade to the phone to windows mobile 6.1 if not is there any other way of getting the update
any help would be great thanks in advance
Official versions of WM6.1 have not shipped yet. If you want an unofficial version, start with the stickies and the wiki found in my sig, to learn how to flash ROMs found in the development section.
If you have any additional questions, you should try to post in an existing thread.
Have fun!
FWIW, my ROMs are not 6.1
Make sure you don't use any of the ROM's with the name Alex in it. They don't have 3D video drivers. HEHE
Just kidding, none of them do.
Kaiser new user - How do I put a ROM on my phone?
hi again sorry to be a pest what do i need to put a new rom on my phone or is it just download and install ?
Hi,
To start with click on the Gettings Started link in my Sig and read, all the information is there in verbose form.
But in short:
First you need to install HardSPL, this allows your phone to be flashed with a new ROM without it been bricked.
Once that is installed you can select and Flash your new ROM.
If the ROM you flash does not include a Radio then you may need to install a compatable radio. Click on the radios link in my sig and install a version to match your Windows Mobile Version.
If you have any problems with this post your problem in the relevant thread (all the threads are in the Getting Started Link in my sig).
Happy flashing.
Thanks
Dave
http://forum.xda-developers.com/showpost.php?p=1846653&postcount=800
http://forum.xda-developers.com/showthread.php?p=1790046#post1790043
read before u post
Just as a matter of interest, why do you think you need a new Rom on your phone? Or, how do you even know that new Roms are available?
You've obviously read far enough to realise that the new Roms are both available and better, so why not read a bit more and answer your question yourself...
Step one: Read
Step two: ???
Step three: PROFIT!!
HELP with SN on HTC site
hi all sorry to bother but when i put my s/n in on the htc site i get the following message
Sorry, you have entered an invalid serial number. Please check the serial number and try again.
Sorry, if you want to register this product, you need to enter the serial number.
Register your product today to get free updates, applications and drivers.
You can only register HTC-branded devices (e.g. HTC Touch or HTC S620 ) here. If you purchased your device (e.g. T-Mobile Dash or Orange SPV E650) from a mobile operator, please check with your mobile operator if they have their own product registration service.
this is an HTC branded phone as the s/n is in the correct format begins with HT********* what can the issue be please help
n4zer0 said:
hi all sorry to bother but when i put my s/n in on the htc site i get the following message
Sorry, you have entered an invalid serial number. Please check the serial number and try again.
Sorry, if you want to register this product, you need to enter the serial number.
Register your product today to get free updates, applications and drivers.
You can only register HTC-branded devices (e.g. HTC Touch or HTC S620 ) here. If you purchased your device (e.g. T-Mobile Dash or Orange SPV E650) from a mobile operator, please check with your mobile operator if they have their own product registration service.
this is an HTC branded phone as the s/n is in the correct format begins with HT********* what can the issue be please help
Click to expand...
Click to collapse
Why don't you contact your provider or HTC?
@Mike C., Sorry merged the three threads... (EDIT by Mike - no need for apology I agree with you)
@OP (Original Poster), accept this a a little advice and a gentle nudge in the right direction.
This is a Development forum as indicated by the word "Developers" in the site name. The answers to all of your questions are here, just just need to search for them.
Find a thread relative to your question either by browsing or searching and after you have read that (or those) threads post any remaining questions in the appropriate thread. Starting new threads about topics that have already been discussed in depth only serves to dilute future search results.
If you don't have the time, patience or inclination to do the research to get your answers then this may not be the proper site for you. Click this link for a better explaination of XDA-Devs

[OFFICIAL][UPDATED][NIxx20030611] Adam Update : Eden 1.5

Dear Clockcycle
Greetings from Notion Ink!
Eden 1.5 update for your Adam is now available for download!
Please navigate to Settings > Update Adam to start downloading the update. Make sure that you are connected to the internet before attempting to update.
However, to be on the safer side, we would recommend that you download the update using the below links. You may then place the file on the Adam or a microSD card and update using the recovery method (Click here for instructions)
During the update process, we recommend that you keep your Adam plugged in to the charger. Also, as a precaution, we recommend that you backup any data that you may have on your Adam.
Normal LCD Wifi Only
Normal LCD Wifi +3G
PixelQi Wifi Only
PixelQi Wifi + 3G
For any assistance on the update process, please check this thread on Notion Ink Conclave, containing all instructions for the update process.
For a changelog of this update, click here.
Please write to us at [email protected] for any queries or assistance that you may require.
Warm Regards
Notion Ink
After the update, your build number would be NIxx20310511.
Please click here for our updated Warranty and Cancellation, Return & Refund Policy.
Notion Ink Conclave: http://conclave.notionink.com
Notion Ink Blog: http://notionink.wordpress.com
Notion Ink Website: http://www.notionink.com
Click to expand...
Click to collapse
That's the email I got on Tue, May 31, 2011 at 11:56 AM - This is the update with working back button.
so... why is the thread title say "NIxx20030611" ???
This is the NIxx20310511 update isn't it ??
thread title should reflect the actual update build number for less confusion..etc
UnicornKaz said:
so... why is the thread title say "NIxx20030611" ???
This is the NIxx20310511 update isn't it ??
thread title should reflect the actual update build number for less confusion..etc
Click to expand...
Click to collapse
It is the NIxx20030611 update that is in the same links provided in the email originally for NIxx20310511.
this is the june 3rd update?

update firmware to support newer ROM

hi every body
i'm novice just have the htc m7spr , i want to flash the latest rom venon 9.0.0
but its say that i have to update my phone firmware.....
How to update firmware to support newer ROM? :fingers-crossed::fingers-crossed::fingers-crossed:
my phone is now on kit kat 4.4.2
build number : 5.03.651.3
hboot: looked but its s-off in the Hboot menu.
tank you!
Hello.
I really don't mean to be a jerk about this, but if you had even looked at the page of the forum you posted in, you would have seen that the exact same question was not only just asked, but literally the top post. At the time of me posting this comment, the thread directly under yours has the exact same question and almost an identical title. Please use the search function and/or make even a small attempt to find your answer before posting a new thread.
Here is a link to the post that you could have found if you looked at the forum before clicking "new thread" http://forum.xda-developers.com/sprint-htc-one/help/how-to-update-firmware-to-support-rom-t3305400

Any link to MR for October 2020 (00WW_5_16A)? Full OTA?

Since my question is always 'overposted', I just ask in this new thread only this question and please nothing else but the answer to it:
Looking the the link to the latest MR full OTA release MR for October 2020 (00WW_5_16A).
There is a link on the telegram group but it lists the full ota as a K release which after updating to it brings only SP4 and not the MR as listed on Nokia site.
Thank you in advance
theviking33 said:
Since my question is always 'overposted', I just ask in this new thread only this question and please nothing else but the answer to it:
Looking the the link to the latest MR full OTA release MR for October 2020 (00WW_5_16A).
There is a link on the telegram group but it lists the full ota as a K release which after updating to it brings only SP4 and not the MR as listed on Nokia site.
Thank you in advance
Click to expand...
Click to collapse
It's the true way to ask your such kind of question in a new thread.
5.16A looks like to still be in release progress. Not everybody has recieved it (including me). I don't think we are going to have full OTA file (the last one is 5.150). So the only way to have this build will be through over the air (partial OTA update files can't be sideloaded). And K is equivalent to G-SP04.
I know, that is why I asked it. Duh. And if you did not get it, go to telegram site and just download it. So back to my question here, if anybody will have it, kindly post a link. Thank you.
Hi @theviking33,
I don't know if this is exactly what you want, as I don't think it's the "full" image, just the OTA update, but this is the OTA V5.16A which my global Nokia 8 TA-1012 was just updated to, link captured by bug report: https://android.googleapis.com/packages/ota-api/package/893b8fb3b0f02af9f16b519bdbaabdbe7e5d7fcd.zip
Feel free to share to the telegram OTA group, etc. As the final MR I hope this can be the future basis for developing stable ROMs, on which I see there has been some good progress!
Now, you can do me a favour - please tell me what's changed between this and the previous version, which for me was 5.15G? This could help us understand why not all phones received this MR, which could also help with ROM development.
Cheers
Thanks @madb1lly, it sideloaded fine on my TA-2012. I'll let you know if I notice any differences but I'm not using my Nokia 8 much, just wanted to get that final MR.
Hi @madb1lly , any news on the 00WW_5_16A update experience? I'm having problems with strong interfering noises on the other end of most phone calls. It only happens on longer conversations after talking more then 30 min. Do not know how to find the source of this problem. Tried a new SIM card, emptied cache on phone app storage, and nothing helps. Everything else is great and happy with my Nokia 8. Was hoping this last security patch could maybe solve the problem. Anybody have similar problems??
Can we pin this thread to the top please?

Question How to remove Warning Splash Screen when booting from SM-G998B

Friends, hello everyone, please tell me how to remove Warning Splash Screen when booting from a rooted S21U (SM-G998B). I know i can install customize Firmware, but I want to try to remove it on the official firmware G998BXXU3BUKG (Android 12)
Atax85 said:
Friends, hello everyone, please tell me how to remove Warning Splash Screen when booting from a rooted S21U (SM-G998B). I know i can install customize Firmware, but I want to try to remove it on the official firmware G998BXXU3BUKG (Android 12)
Click to expand...
Click to collapse
Kindly post in relevant section, This is development.
Edit :
Kindly post with relevant tag e.g. (Questions), Moderator already did it now.
Answer to your original question, you needs to patch bootloader component file. There is already thread for this, search it.
dr.ketan said:
Kindly post with relevant tag e.g. (Questions), Moderator already did it now.
Answer to your original question, you needs to patch bootloader component file. There is already thread for this, search it.
Click to expand...
Click to collapse
Tell me where this topic is on the forum. I don’t know English and I’m hard to find.

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