Black crush issue - ASUS ROG Phone 3 Questions & Answers

Hi,
Recently I was scrolling through the zentalk forums and Flipkart reviews of the ROG 3 and came across several people complaining about black crush on the display as an issue.
Im worried about it being a widespread problem as I plan to order the phone soon and don't know whether this is due to ASUS choosing poor displays or due to some people recieving a defective phone.
I'd appreciate if those of you who have the phone could tell me about whether you notice any black crush and to what extent, also if you could please do the black crush test on youtube(by a channel called TestRaFx) and post your results for 0, 25, 50, 75 and 100% brightness that would be amazing.
(NOTE: For the test just check upto what square you can see/distinguish on each brightness level)

Ya it's there
Ya Heavy black crush while watching videos on YouTube. Especially for Dark scene it's easily visible. I have requested replacement as no refund option was available.
So much disappointed.
---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------
Xcientific said:
Hi,
Recently I was scrolling through the zentalk forums and Flipkart reviews of the ROG 3 and came across several people complaining about black crush on the display as an issue.
Im worried about it being a widespread problem as I plan to order the phone soon and don't know whether this is due to ASUS choosing poor displays or due to some people recieving a defective phone.
I'd appreciate if those of you who have the phone could tell me about whether you notice any black crush and to what extent, also if you could please do the black crush test on youtube(by a channel called TestRaFx) and post your results for 0, 25, 50, 75 and 100% brightness that would be amazing.
(NOTE: For the test just check upto what square you can see/distinguish on each brightness level)
Click to expand...
Click to collapse
Don't buy it

sendme2pop said:
Ya Heavy black crush while watching videos on YouTube. Especially for Dark scene it's easily visible. I have requested replacement as no refund option was available.
So much disappointed.
---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------
Don't buy it
Click to expand...
Click to collapse
Could you please do the black crush test at https://youtu.be/fv6T7aHsd54 and tell me your results for 0, 25, 50, 75 and 100% brightness?
How many squares can you see as grey at those brightness levels in a dark room?

Test
0% = 30
25%= 15
50%= 12
75%= 8
100%= 6
Hope this will help you.

sendme2pop said:
0% = 30
25%= 15
50%= 12
75%= 8
100%= 6
Hope this will help you.
Click to expand...
Click to collapse
Thank you so much, my results are currently as follows(Samsung galaxy note 4):
0%= 30
25%= inconsistent based on slight brightness discrepancies, but atleast a 7
50%= 4
75%= 3
100%= 3
It seems like you must've gotten a faulty display, no way that could be a genuine result for most units, unless Asus has purposefully provided us with bad quality displays.
May I ask what refresh rate you did the test in? Since I know that many high refresh rate screens suffer from black crush more than 60Hz displays.
Also it's interesting that at minimum brightness we have the same black crush but it gets very different during the mid ranges and then you almost catch up again at 100%. I read in android authority that the cinematic colour profile on the ROG is the most colour accurate, you could try that and see if it helps.

Mine is
0% - 25
25% - 12
50% - 9
75% -7
100% - 5
Is it okay or faulty?

Is it that bad? At what brightness should we set it to avoid this issue? Im planning to buy the phone but i think most amoled phones have this even op8pro except nubia rm5g but i dont like nubia having stucked widevine l3 and fast battery draining phone

i've seen it meh!!....it's not bothering me at all (maybe this is my 1st Amoled screen phone)....all and all the phone is an absolute beast!!....worth the buy....jumping from Redmi note 4 prime to this beast of a phone i almost shed tears!!....what a bargain
---------- Post added at 12:12 PM ---------- Previous post was at 11:59 AM ----------
Msi6thman said:
Is it that bad? At what brightness should we set it to avoid this issue? Im planning to buy the phone but i think most amoled phones have this even op8pro except nubia rm5g but i dont like nubia having stucked widevine l3 and fast battery draining phone
Click to expand...
Click to collapse
buy it if you can find the cheapest one.....mine is cheap as heck....im pretty sure the price for the global released will be mind boggling...imagine paying for retards ass price for black crush display ouchh!!...then again it's your money you do you boo!!....im satisfied with my buy...hope it'll last for 5 years max....my redmi note 4 last for almost 4 1/2 years too bad it die this years....that's when i go ballz to the walls and buy ROG im quite satisfied

Actually my order is on way rt now and i just bought the base model 865+ 12/128 and cost me only around 625 usd, which i fell is very sweet deal for the specs. I just want to know if this is normal for this unit or not be bothered to get a replacement.

amankumar2508007 said:
Mine is
0% - 25
25% - 12
50% - 9
75% -7
100% - 5
Is it okay or faulty?
Click to expand...
Click to collapse
Yours seems to be fine. A 5 for an amoled is average, it's not the best you can buy(that's usually Samsung) but it's good enough that you shouldn't notice too much. Also, if you want to make it better, try setting it at 60Hz and see if it makes a difference.

Msi6thman said:
Is it that bad? At what brightness should we set it to avoid this issue? Im planning to buy the phone but i think most amoled phones have this even op8pro except nubia rm5g but i dont like nubia having stucked widevine l3 and fast battery draining phone
Click to expand...
Click to collapse
I think it's just the luck of the draw. You're more likely to get a non defective unit than a defective one, but again, it's really just based on luck.
As for whether it's that bad, I haven't gotten mine yet, but I don't think you'll notice it for most situations unless you're lying in bed with the lights turned off. This is assuming you get a normal unit.
As for the OnePlus, I was actually quite interested in that phone, but it has way more than just black crush. People were reporting holepunch banding and green tint on their units, so I didn't want to risk it.
Nubia is a decent choice but I don't trust their after sales service. Atleast Asus is very well known in the PC market and can be contacted with relative ease.
Sad thing is that if I didn't have the exynos versions of Samsung in my region, I probably would've gone for their s20+, but alas, they've forced my hand and I decided to take a leap of faith with the Rog instead. Here's to hoping our units are good quality.

popoisama said:
i've seen it meh!!....it's not bothering me at all (maybe this is my 1st Amoled screen phone)....all and all the phone is an absolute beast!!....worth the buy....jumping from Redmi note 4 prime to this beast of a phone i almost shed tears!!....what a bargain
---------- Post added at 12:12 PM ---------- Previous post was at 11:59 AM ----------
buy it if you can find the cheapest one.....mine is cheap as heck....im pretty sure the price for the global released will be mind boggling...imagine paying for retards ass price for black crush display ouchh!!...then again it's your money you do you boo!!....im satisfied with my buy...hope it'll last for 5 years max....my redmi note 4 last for almost 4 1/2 years too bad it die this years....that's when i go ballz to the walls and buy ROG im quite satisfied
Click to expand...
Click to collapse
Would you mind doing the test at https://youtu.be/fv6T7aHsd54 for me?
Just note down the lowest number at which you can distinguish a grey box from a black one at 0,25, 50, 75 and 100% brightness.

Yeah, it sucks
When I watch dark scene in Netflix, dark part seems like gray or dark green like that.
And when I turn the brightness to 0%, the display turns really strange. Only in Netflix, not other apps. But it's pretty serious problem I think

jinmingyou said:
When I watch dark scene in Netflix, dark part seems like gray or dark green like that.
And when I turn the brightness to 0%, the display turns really strange. Only in Netflix, not other apps. But it's pretty serious problem I think
Click to expand...
Click to collapse
Asus actually spoke about the Netflix problem in their forums. Basically, don't use the app's inbuilt brightness slider because for some reason it changes gamma instead of brightness, so rather use the system slider from the toggle menu to change brightness.
If it's only there in Netflix then you're probably not experiencing any black crush per se, it's just that Netflix works weird on the ROG.

jinmingyou said:
When I watch dark scene in Netflix, dark part seems like gray or dark green like that.
And when I turn the brightness to 0%, the display turns really strange. Only in Netflix, not other apps. But it's pretty serious problem I think
Click to expand...
Click to collapse
This happens to me on instagram chats.. sometimes it's greenish and sometimes it's redish color. Only in low brightness

Got my phone today, ya black crush confirmed

Msi6thman said:
Got my phone today, ya black crush confirmed
Click to expand...
Click to collapse
Can you do the test and post the results please?

Xcientific said:
Can you do the test and post the results please?
Click to expand...
Click to collapse
Which test? I mean this is not just netflix tried other streaming app, also youtube, perfect example is to watch haunting of hill house trailer or the show it self. Display was so bad on these scenes.

Msi6thman said:
Which test? I mean this is not just netflix tried other streaming app, also youtube, perfect example is to watch haunting of hill house trailer or the show it self. Display was so bad on these scenes.
Click to expand...
Click to collapse
The test at https://youtu.be/fv6T7aHsd54
All you need to do is go to a dark room, and check upto which box you can distinguish grey from black.
Please test it at 0, 25, 50, 75 and 100% brightness, and check on both 144hz as well as 60hz.

Ok guys it took me hours finding a fix mixing colors etc but i have found a temporary solution for this
1. Download Screen Balance from Playstore(developed by QuickDoc)
2. Turn it On
3. Im on free version of the app so i am only able to try what is available
Follow settings below
Flouroscent
Strenght 90
Contrast 100
Brightness 0
Greatly Helps, thank me later lmao
So basically i think this can be fixed by a software update but need an expert calibration

Related

Clarity/resolution

The LG V10 has a crazy crisp display. Just kidding, this is automated text so who knows if this screen is any good. So, you be the judge! A higher rating indicates that it's extremely sharp and clear, and that you cannot see pixels with your naked eye.
Then, drop a comment if you have anything to add!
I dont know if you guys and gals with good eyes notice.. But I suggest anyone looking at an LG G4 or v10 to look at and read the screens with reading glasses on.. The IPS screen clarity is unrivaled.
For my eyes, the ever so slight increase in size to the G4 makes the screen easier to read.
as if...
all pictures and facebokf posts with images or videos are very poor quality. they are all distorted and very fuzzy.. I think I'm switching to another phone.
a_ghost said:
all pictures and facebokf posts with images or videos are very poor quality. they are all distorted and very fuzzy.. I think I'm switching to another phone.
Click to expand...
Click to collapse
I think the display has excellent clarity and with 560 DPI you would be hard pressed to see imperfections. Could it be something wrong with your software configuration as hardware problems would be evident all the time ?
.
slomo2 said:
I think the display has excellent clarity and with 560 DPI you would be hard pressed to see imperfections. Could it be something wrong with your software configuration as hardware problems would be evident all the time ?
Click to expand...
Click to collapse
well not sure since I just got this phone Saturday and have not messed with anything. How can I know?
That is software problem. If it was hardware it would affect everything
Sent from my LG-H815 using Tapatalk
I'm really enjoying the clarity of the resolution, but in the last few days I've started to notice something strange. Had the V10 for almost a month now. I've noticed that every now and then, when I hit the power button while looking at the screen, it looks like an old 3D effect (seen without the glasses), around all writing and icons. It looks like red & blue outlines, sort of 1/2 & 1/2, and only for a millisecond or so. Anyone else seeing bad 80's 3D?
a_ghost said:
all pictures and facebokf posts with images or videos are very poor quality. they are all distorted and very fuzzy.. I think I'm switching to another phone.
Click to expand...
Click to collapse
Check Chrome's Settings ?
http://www.fastcompany.com/3054102/...VuOlVT&usg=AFQjCNFdL98YsU_5KQLTqajbMSe6sZV4pw
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
---------- Post added at 02:45 AM ---------- Previous post was at 02:32 AM ----------
wighty45 said:
I'm really enjoying the clarity of the resolution, but in the last few days I've started to notice something strange. Had the V10 for almost a month now. I've noticed that every now and then, when I hit the power button while looking at the screen, it looks like an old 3D effect (seen without the glasses), around all writing and icons. It looks like red & blue outlines, sort of 1/2 & 1/2, and only for a millisecond or so. Anyone else seeing bad 80's 3D?
Click to expand...
Click to collapse
It's hard to understand what you are seeing.
It could be the Lock Screen's Swipe Effect or maybe the Blurred background view that happens when the phone is On and the Power button is held down to view the Shut down choices.
Check those to see if they are causes
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
Very good to me.
I do wear glasses for close up, yet don't need them with this phone.

Black crush....again?!?

After struggling with my S9+ and it's black crush problem (I returned it for this reason) I did really hoped N9 doesn't have such a problem.
Well, yesterday I tried my brand new N9 with Netflix (Luke Cage S2) and there's definitely a black crush issue!!!! Anyone else noticed?
Aratheba said:
After struggling with my S9+ and it's black crush problem (I returned it for this reason) I did really hoped N9 doesn't have such a problem.
Well, yesterday I tried my brand new N9 with Netflix (Luke Cage S2) and there's definitely a black crush issue!!!! Anyone else noticed?
Click to expand...
Click to collapse
is it anything like orange crush?
jokes aside, what is a black crush again?
He is in love with Luke Cage. I kind of have a crush on Rosario Dawson. ???
What is black crush?!?!
https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385
...or....just use google!
https://www.androidauthority.com/samsung-galaxy-s9-plus-screen-problem-black-crush-854724/
https://www.sammobile.com/news/some-galaxy-s9-displays-suffer-black-crush-color-banding-issues
Last night I tried some more test together with my OP6 and sadly I can confirm it! You can see in the attached files, the upper phone is the Note 9 while the lower one is the OP6. Both phone are on 50% screen brightness. The Note 9 has even the Video Enhancement enabled and I tried all the screen settings (adaptive, cinema amoled, pitcure amoled and basic) without any positive result. I took these pictures with my iPhone X and I can tell you for sure that the problem is even more evident in person!
Crushed
Yes, unfortunately, I am experiencing the black crush problem on my Verizon variant. I also experienced this problem with my previous T-Mobile Note 9. The screen calibration app from the Play Store does help, but for a phone this pricey, this software quality control problem is unacceptable.
bensonnicol said:
Yes, unfortunately, I am experiencing the black crush problem on my Verizon variant. I also experienced this problem with my previous T-Mobile Note 9. The screen calibration app from the Play Store does help, but for a phone this pricey, this software quality control problem is unacceptable.
Click to expand...
Click to collapse
YES. That’s why I returned it. It’s incredible even considering that S9 had exactly the same problem when it was released. I really did think this time samsung could take care of it....but I was wrong.
Inviato dal mio iPad utilizzando Tapatalk Pro
Mine's going back today. And, unfortunately, I'm giving up on Samsung with these phones. It's too bad, beacuse everything else has been stellar, but my typical use case makes for this problem to be too significant and too frequent to overlook ?.
Aratheba said:
What is black crush?!?!
https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385
...or....just use google!
https://www.androidauthority.com/samsung-galaxy-s9-plus-screen-problem-black-crush-854724/
https://www.sammobile.com/news/some-galaxy-s9-displays-suffer-black-crush-color-banding-issues
Last night I tried some more test together with my OP6 and sadly I can confirm it! You can see in the attached files, the upper phone is the Note 9 while the lower one is the OP6. Both phone are on 50% screen brightness. The Note 9 has even the Video Enhancement enabled and I tried all the screen settings (adaptive, cinema amoled, pitcure amoled and basic) without any positive result. I took these pictures with my iPhone X and I can tell you for sure that the problem is even more evident in person!
Click to expand...
Click to collapse
Can you share the episode number so i can compare my display with the pics you took. I think mines is dark but don't know if its that dark
mickeyleah said:
Can you share the episode number so i can compare my display with the pics you took. I think mines is dark but don't know if its that dark
Click to expand...
Click to collapse
I don’t remember the episode number. It should be one at the end of the season. Anyway, you can see it by yourself that is dark. With such a problem when you look in a dark part of a scene (for instance someone's hair) you just see a black mess with no details in it. [emoji20]
Inviato dal mio iPad utilizzando Tapatalk Pro
cant you guys just slide the brightness slider a tad to the right?
or just remove auto brightness?
I don't think that having screen to 100% is the solution...
bober10113 said:
cant you guys just slide the brightness slider a tad to the right?
or just remove auto brightness?
Click to expand...
Click to collapse
Inviato dal mio ONEPLUS A6003 utilizzando Tapatalk
Aratheba said:
I don't think that having screen to 100% is the solution...
Inviato dal mio ONEPLUS A6003 utilizzando Tapatalk
Click to expand...
Click to collapse
not exactly what i said either.
does removing auto brightness and adjusting it a bit more help?
because it just seems that's the issue.
edit:
i did tests with the note 9, note 8, and note 3
while there are slight differences between each device nothing like the pictures you posted.
all screens had auto brightness at off and brightness at 50 percent which was more than enough.
lets not forget 50% on a samsung and 50% in another brand might not have the same intensity/range.
and something obvious but i feel i must add in this case is that samsung phones when video is paused will auto dimm the screen a couple seconds after playback is halted.
in order to do your tests i figure you also paused playback. i just hope you didn't take pictures of when it was dimmed... because lol well that would be dimwitted.
when i compare one phone dimmed and one not dimmed i get the exact same results as your pictures. a brief touch of the screen restores normal brightness.
I have a little black crush on mine. But some people forget we are watching stuff on a mobile device that is packaged for small screens. The video is compressed and sometimes even the data.
I made sure to watch some high quality content, not just 1080p or 4k. Dim and well lit content. Also, a wide variety of YouTube videos. I experienced some black crush and many times brightening the luxury of the screen helped. To conserve battery some content I don't need to see all the details. Other times I knew it was compression compressing all the colors and shades out it.
The best way to test for black crush are contrasty pictures. I see many of the complaints about videos but sometimes it can't be helped as I'll watch the same content (same exact file for scientific reasons) on my JS9500 which is semi calibrated and Bam! there it is still. I've tested some with the camera and sometimes I will have slight black crush in darker pictures but it would be a challenging picture anyways. Sometimes black crush is non contrasty dark content and/or compression and codecs.
Aratheba said:
I don’t remember the episode number. It should be one at the end of the season. Anyway, you can see it by yourself that is dark. With such a problem when you look in a dark part of a scene (for instance someone's hair) you just see a black mess with no details in it. [emoji20]
Inviato dal mio iPad utilizzando Tapatalk Pro
Click to expand...
Click to collapse
Now that i looked through a few episodes and even looking at the defenders since it had some pretty dark scenes i dont think i have black crush. I compared it to my iphone and the picture (black wise) is much better on the note.
bober10113 said:
not exactly what i said either.
does removing auto brightness and adjusting it a bit more help?
because it just seems that's the issue.
edit:
i did tests with the note 9, note 8, and note 3
while there are slight differences between each device nothing like the pictures you posted.
all screens had auto brightness at off and brightness at 50 percent which was more than enough.
lets not forget 50% on a samsung and 50% in another brand might not have the same intensity/range.
and something obvious but i feel i must add in this case is that samsung phones when video is paused will auto dimm the screen a couple seconds after playback is halted.
in order to do your tests i figure you also paused playback. i just hope you didn't take pictures of when it was dimmed... because lol well that would be dimwitted.
when i compare one phone dimmed and one not dimmed i get the exact same results as your pictures. a brief touch of the screen restores normal brightness.
Click to expand...
Click to collapse
You can see what you want to see. I don't care.
If you want to believe that I took pictures of two phones letting one dim itself just to waste my time here writing this post...well do it.
I owned all Samsung phones since the first galaxy...let alone the many other phones I owned...S9 plus and Note 9 have such an issue. I read that S9 was updated back in may to solve it (although some say it's not solved at all). I don't feel like waiting 3 months to see maybe this problem solved. I paid a lot of money for note 9 and as I did for S9+ I decided to return it for this reason. Nor I feel like crancking all the way up brightness just to be able to see some details in dark areas nor even up to 60 nor 70% (thus you feel better?!?) when my other phones don't have such an issue (nor even my s8+ and note8).
Maybe for someone else this is not a problem, especially if they don't use the phone to watch movies or series on Netflix or other streaming services. I do. And I don't waste a thousand euros for something that won't let me see a decent image quality.
Inviato dal mio iPad utilizzando Tapatalk Pro
Aratheba said:
You can see what you want to see. I don't care.
If you want to believe that I took pictures of two phones letting one dim itself just to waste my time here writing this post...well do it.
I owned all Samsung phones since the first galaxy...let alone the many other phones I owned...S9 plus and Note 9 have such an issue. I read that S9 was updated back in may to solve it (although some say it's not solved at all). I don't feel like waiting 3 months to see maybe this problem solved. I paid a lot of money for note 9 and as I did for S9+ I decided to return it for this reason. Nor I feel like crancking all the way up brightness just to be able to see some details in dark areas nor even up to 60 nor 70% (thus you feel better?!?) when my other phones don't have such an issue (nor even my s8+ and note8).
Maybe for someone else this is not a problem, especially if they don't use the phone to watch movies or series on Netflix or other streaming services. I do. And I don't waste a thousand euros for something that won't let me see a decent image quality.
Inviato dal mio iPad utilizzando Tapatalk Pro
Click to expand...
Click to collapse
All I heard was Charlie Brown's mom whining. Lol @ expecting cream of the crop display abilities on a monitor that fits in your pocket. Enjoy your first world problems.
@rbiter said:
I have a little black crush on mine. But some people forget we are watching stuff on a mobile device that is packaged for small screens. The video is compressed and sometimes even the data.
I made sure to watch some high quality content, not just 1080p or 4k. Dim and well lit content. Also, a wide variety of YouTube videos. I experienced some black crush and many times brightening the luxury of the screen helped. To conserve battery some content I don't need to see all the details. Other times I knew it was compression compressing all the colors and shades out it.
The best way to test for black crush are contrasty pictures. I see many of the complaints about videos but sometimes it can't be helped as I'll watch the same content (same exact file for scientific reasons) on my JS9500 which is semi calibrated and Bam! there it is still. I've tested some with the camera and sometimes I will have slight black crush in darker pictures but it would be a challenging picture anyways. Sometimes black crush is non contrasty dark content and/or compression and codecs.
Click to expand...
Click to collapse
Oh well....my others mobile devices packed for small screen don't have such an issue. And I can watch whatever I want...but one has it and the other one doesn't.
There cannot be compression when we are talking about the same video on two different phones one showing the issue while the other one don't. I mean I even posted pictures showing the issue. And believe me when I tell you that they don't make justice to the real difference between the two devices....it was really worst in person. I don't need to be convinced of the contrary thanks.
Maybe the most clever way to answer could be "sorry pal, you got a lemon". I cannot exclude it (although after owning S9+ with the same issue I'm a bit suspicious about it). But no settings nor codec nor compression.
Inviato dal mio iPad utilizzando Tapatalk Pro
@rbiter said:
All I heard was Charlie Brown's mom whining. Lol @ expecting cream of the crop display abilities on a monitor that fits in your pocket. Enjoy your first world problems.
Click to expand...
Click to collapse
Grow up boy.
Inviato dal mio iPad utilizzando Tapatalk Pro
Lol. Drinking orange crush and Bombay Sapphire.
that brightness slider must be really heavy. wonder which is more difficult:
- moan about it and return the device
or
- move it 1/4 of an inch to the right. (that's 6.4 millimeters to you)
so can you take a picture of the same scenario as before but with a bit more brightness? its for science
now take an other picture of both phones maxed out. its for the win

Crazy color banding and black crush

Hey, since a few months now, I am experiencing color banding all over dark scenes.
My gf has a note 8 and the screen looks really different.
The same problem as in here:
https://forums.androidcentral.com/s...plus-black-crush-gradient-banding-issues.html
I don't have warranty anymore so I don't know what to do....
also here are some good representatives:
https://photos.google.com/share/AF1...?key=VWtTNFQ0WkhYM05nWDktaVJORHJtU0lLdVh3S3Jn
anything to do? I got Pie so I guess I can't downgrade or something like that...
The display on my N950N is really good. Not sure if your girl got one from a bad batch.
Her screen is the one that's good, mine having problems (recently)
Same issue here. I have Samsung Note 8 Exynos version SM-N950F and since March 2019 security i have Black crush and colour banding issue on my Note 8. Exactly like yours not a even single difference.
Is your fixed now?
---------- Post added at 10:30 PM ---------- Previous post was at 10:29 PM ----------
YakirOz said:
Hey, since a few months now, I am experiencing color banding all over dark scenes.
My gf has a note 8 and the screen looks really different.
The same problem as in here:
https://forums.androidcentral.com/s...plus-black-crush-gradient-banding-issues.html
I don't have warranty anymore so I don't know what to do....
also here are some good representatives:
https://photos.google.com/share/AF1...?key=VWtTNFQ0WkhYM05nWDktaVJORHJtU0lLdVh3S3Jn
anything to do? I got Pie so I guess I can't downgrade or something like that...
Click to expand...
Click to collapse
Thanks for this post... I have included this post on SAMSUNG community forum if you don't mind helping me a little bit.
Hey , I am using Samsung Galaxy Note 8 (SM-N950F Exynos) 64 GB version Running on August 2020 Update.
Since a few days now, I am facing Colour banding all over dark scene. Gradient colour are not transforming smoothly into another one. I have noticed when I watch Videos & Photos darker portions of the video I am watching almost completely blend into the screen. Doesn't make for a very good viewing experience. Any video with dark scenes is practically unwatchable. Dark crush is much more apparent in a low brightness.
There is no any external damaged on screen. The display is good and otherthings are working properly. I am using screen resolution on WHD+ (2960×1440). I have tried different screen setting but nothing change.
Can anyboudy knows how to fix this problem...
I had something like this and had a circuit display replaced under warranty last year!

Any idea how to change screen calibration?

After November's patch we have 90Hz on all the time basically, but this also means that now the screen in dark mode is really green. Is there any way to adjust colour temperature on the Pixel 4 XL so as to correct this calibration mess? I know my S10+ can tweak colour temperature. The three available settings on Android 10 are not enough as there is no RGB adjustment.
Thanks all!
Edit: Just to be clear, rooting is not an option. Alternatively, if somebody knows where I can submit feedback to Google to resolve this horrible calibration that too would be appreciated. All grays are green. Ugh
You don't have 90 on all the time unless you've enabled developer and set it as such. The green occurs during the switching so you may want to consider enabling developer and turning on 90 all the time which can be done without root. I can say that it uses less battery than AOD (as an example) so it may be that this will fix the problem.
Unfortunately your information is outdated. 90Hz is on all the time since November patch for the Pixel 4 XL except under some limited conditions when one is not interacting with the display. I also confirmed via UFO test. The only way to get rid of the severe green tinting is to turn off smooth display which is BS. Anyway, I've decided that this product, despite its stellar camera and great physical design is unfortunately too flawed.
Battery life is poor and anxiety inducing, the display is awful (green tint, severe black crush at lower brightness settings), and even Bluetooth functionality has issues. Sure, almost all of these can be fixed by software (except battery life) but that may never happen or may take months or years to materialize. Unfortunately for $1,500 CAD that's just not good enough. There is a lot I love about the phone but this display crap is the last straw for me. Maybe Pixel 5 will do better.
Very sad and disappointed
dhorgas said:
severe black crush at lower brightness settings
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Click to collapse
Severe? Not for me. Compared it to my Pixel 2 XL with brightness set to 0 and I could see everything just fine on the 4 XL.
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
Severe? Not for me. Compared it to my Pixel 2 XL with brightness set to 0 and I could see everything just fine on the 4 XL.
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Click to collapse
Yup I agree. The black crush isn't severe at all and is the same as any oled at low brightness. The 2 XL was awful for black crush
dhorgas said:
After November's patch we have 90Hz on all the time basically, but this also means that now the screen in dark mode is really green. Is there any way to adjust colour temperature on the Pixel 4 XL so as to correct this calibration mess? I know my S10+ can tweak colour temperature. The three available settings on Android 10 are not enough as there is no RGB adjustment.
Thanks all!
Edit: Just to be clear, rooting is not an option. Alternatively, if somebody knows where I can submit feedback to Google to resolve this horrible calibration that too would be appreciated. All grays are green. Ugh
Click to expand...
Click to collapse
There are a number of apps in the Playstore that can adjust display calibration. I used one in the early days of the Pixel 2 XL, and it worked well.
Having said that, if all greys are green, then maybe your phone is faulty and should be returned?
https://support.google.com/pixelphone/answer/6398243?hl=en-GB
EeZeEpEe said:
Severe? Not for me. Compared it to my Pixel 2 XL with brightness set to 0 and I could see everything just fine on the 4 XL.
Click to expand...
Click to collapse
Reuben_skelz92 said:
Yup I agree. The black crush isn't severe at all and is the same as any oled at low brightness. The 2 XL was awful for black crush
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Click to collapse
Interesting perspectives. I had a feeling that there may perhaps be something wrong with my device at lower brightness seeing as I cannot fathom how DisplayMate could possibly rate the Pixel 4 XL display the way they did if the display was the way mine is. If you look at my post history as well I too praised the display at one point, but my praise was (in my case) misplaced if you take into account low brightness. This was, by far, the worst OLED I've used ever, which leads me to my comment below...
StrangerWeather said:
There are a number of apps in the Playstore that can adjust display calibration. I used one in the early days of the Pixel 2 XL, and it worked well.
Having said that, if all greys are green, then maybe your phone is faulty and should be returned?
https://support.google.com/pixelphone/answer/6398243?hl=en-GB
Click to expand...
Click to collapse
Ultimately this is what I decided to do. I cannot see how this can be normal. It is truly awful. I think you cannot appreciate just how awful it is because no amount of explanation here will quite paint the picture. Since I have the S10+ and the iPhone 11 Pro, I had put them side by side just to confirm I'm not somehow going crazy and biasing my opinion and the difference was so stark that it made the Pixel 4 XL look like it was a $200 budget phone. The Pixel 4 XL has no colour detail, suffers from terrible black crush, and is completely miscalibrated with all colours at low brightness tending to green.
Last but not least, those apps you mention are all filters. There is no way outside of rooting to actually adjust the RGB balance. For this expensive of a phone, that's just not acceptable and neither is waiting for the issue to be addressed.
I may try another Pixel 4 XL just to see how it compares but I do feel that this isn't as isolated as one may think.
It's very annoying. I manually disable Smooth display in the evenings now. Hoping Google can fix this.
dhorgas said:
Interesting perspectives. I had a feeling that there may perhaps be something wrong with my device at lower brightness seeing as I cannot fathom how DisplayMate could possibly rate the Pixel 4 XL display the way they did if the display was the way mine is. If you look at my post history as well I too praised the display at one point, but my praise was (in my case) misplaced if you take into account low brightness. This was, by far, the worst OLED I've used ever, which leads me to my comment below...
Ultimately this is what I decided to do. I cannot see how this can be normal. It is truly awful. I think you cannot appreciate just how awful it is because no amount of explanation here will quite paint the picture. Since I have the S10+ and the iPhone 11 Pro, I had put them side by side just to confirm I'm not somehow going crazy and biasing my opinion and the difference was so stark that it made the Pixel 4 XL look like it was a $200 budget phone. The Pixel 4 XL has no colour detail, suffers from terrible black crush, and is completely miscalibrated with all colours at low brightness tending to green.
Last but not least, those apps you mention are all filters. There is no way outside of rooting to actually adjust the RGB balance. For this expensive of a phone, that's just not acceptable and neither is waiting for the issue to be addressed.
I may try another Pixel 4 XL just to see how it compares but I do feel that this isn't as isolated as one may think.
Click to expand...
Click to collapse
Yeah I don't know if you got a bad screen or what but it's amazingly better over the Pixel 2 XL other than brightness. When indoors and at similar brightness, it's very comparable to my wife's S9+.
Sent from my Pixel 4 XL using Tapatalk
The screen is comparable to the OnePlus 7 pro just calibrated a bit different. Any phone or any oled you can get a crappy defective unit, it your not happy swap it out.
I do wish Google gave us more options like OnePlus to adjust the white point etc, that would solve things to some extent as most people prefer or are use to different white points
---------- Post added at 05:01 PM ---------- Previous post was at 05:00 PM ----------
P.s you can root and put kiriskua kernel on and calibrate the screen white point, saturation etc
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
EeZeEpEe said:
Yeah I don't know if you got a bad screen or what but it's amazingly better over the Pixel 2 XL other than brightness. When indoors and at similar brightness, it's very comparable to my wife's S9+.
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Click to collapse
The green in low brightness is a thing, but should only be really low brightness....does sound like yours is more defective than software
nds850 said:
It's very annoying. I manually disable Smooth display in the evenings now. Hoping Google can fix this.
Click to expand...
Click to collapse
That's the part that I'm not willing to bet the $1,500 on. I guess I should also be clear that if I disable smooth display - that is I go back to 60Hz - the colour calibration issue is largely resolved. The colour reproduction and black crush are still there at very low or minimum brightness, but not as bad or as prominent as with the 90Hz calibration. This also does not affect the Pixel 4 devices the same because Pixel 4 (non-XL) reverts to 60Hz for any brightness lower than ~40% even after November patch.
Reuben_skelz92 said:
The screen is comparable to the OnePlus 7 pro just calibrated a bit different. Any phone or any oled you can get a crappy defective unit, it your not happy swap it out.
I do wish Google gave us more options like OnePlus to adjust the white point etc, that would solve things to some extent as most people prefer or are use to different white points
---------- Post added at 05:01 PM ---------- Previous post was at 05:00 PM ----------
P.s you can root and put kiriskua kernel on and calibrate the screen white point, saturation etc
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
The green in low brightness is a thing, but should only be really low brightness....does sound like yours is more defective than software
Click to expand...
Click to collapse
Agreed on the "having more options". With that said, I only care about that because the display is as bad as it is at low brightness. If I have time tonight, while I still haven't sent the phone back, I may just try to do a side-by-side comparison for you guys with the S10+ and iPhone 11 Pro. The differences are truly night and day (no pun intended). I am so, so disappointed that this is even an issue. I genuinely enjoyed the Pixel experience way more than I liked any of my Android devices so far. I stayed away from generations 1-3 because I wanted them to find their groove and finally felt that this was the time to jump in, only to be disappointed again. I will likely try another device just to see if it makes a difference and just how much, but I doubt it will be much better. Just as an FYI, in a completely dark room I run my brightness at minimum setting since it reduces glare. A good, properly calibrated OLED should still be able to produce a decent picture. The Pixel 4 XL, my Pixel 4 XL, is far from decent.
Edit: By the way, here is one really good example of it from Reddit https://camo.githubusercontent.com/...3682f45785a68422f666236646162656237642e706e67. It's not my phone, but this is the exact issue. Look at the grays - they are literally green. Here is another set of reports from Reddit as well https://www.reddit.com/r/GooglePixel/comments/ds6rd6/pixel_4_xl_screen_tint/. I am going to try to do my own photos tonight to post here.
I don't have anything like what you show in the link you posted, I'm forced on here since it turns out it doesn't change battery life much in my use. AOD uses something on the order of twice as much as an example. In any event I'm a home theater enthusiast and have spent some time calibrating, not I'm an expert time, but time enough to recognize blooming and other common display problems and I don't see that night or day at any brightness. If I did I'd have to agree, that wouldn't work for me.
Okay so I was able to reproduce this issue at will now and can say exactly how you can test for it. Basic display settings are Ambient EQ On, Ambient Display Off, Smooth Display On (90Hz enabled), Dark Mode Enabled, Night-shift Enabled, November patch though I think the same issue affects the launch software but to a lesser extent. For ease of testing, turn off auto-adjusting brightness. Once you have this set, here is what you do to see the problem yourself (note that the settings I mentioned are just what I had set when I tested this so I recommend using the same so its apples to apples comparison):
1. Make sure you have the default wallpaper set for this test since it is the easiest to detect issues with it.
2. Pull down the quick settings shade, drop the brightness slider all the way to zero, then close the quick settings.
3. Turn off the display by pressing the power button, wait maybe 5-10 seconds, then turn it back on. You will notice that the screen (at least in even a moderately lit room) is barely readable. It should now be red-shifted.
4. Pull down the quick settings again and start moving the brightness slider from 0% to 100% slowly, then repeat the process of moving the slider back and forth for a bit and note the colour changes. You will notice that the true-ish gray will be somewhere around 75% brightness or higher. Anything below this will start to red-shift quite severely (your grays will look more red/purple).
5. Set the brightness slider to 100% and close the quick settings, then swipe down to open them again.
6. Start moving the brightness slider from 100% towards zero and pay attention to the screen colour. You will notice that true gray quickly starts to degrade to greenish-gray, then quite severely green, until finally the brightness collapses severely around 10%-15% of the slider. Your display is now severely green shifted and moving the brightness slider back and forth will just show this effect switching to true gray around 70%-75% and up, and to severe green shift for anything below that.
7. Finally, drag the brightness down to zero again, then turn off your display via the power button. Turn on the display again and move the slider around again. Your display is now no longer green shifted, but it is now red-shifted. Repeating the same steps over and over will result in the same behaviour, back and forth red-shift when screen is turned off with brightness at zero, green shift when brightness is turned down after the device engaged 90Hz refresh rate and so on...
I actually recorded a video of this happening and will see how I can share it with Google.
So glad I found this post, I thought I was the only person experiencing this. do we try and exchange the device? Or wait for a software update?
jbartley88 said:
So glad I found this post, I thought I was the only person experiencing this. do we try and exchange the device? Or wait for a software update?
Click to expand...
Click to collapse
I am actually talking to Google as I type this. I sent them my video and they confirmed the problem. They are escalating it now with all of the detail that I have provided so far, but they cannot tell me if or when it will be resolved at the moment. They are not stating that this is a hardware issue or an issue with my device. They believe that it is firmware/software, introduced or maybe made much worse by the November patch. I did inform them that the issue existed with the October patch, but it was made much worse with the November patch. Interestingly enough, while testing with them we confirmed that the green shift occurs even if smooth display is completely off or the smooth display is forced on. Turning off smooth display eliminates most of the red shift (though not all).
To answer the latter part of your question more specifically - this could end up being similar to the Pixel 2 XL POLED fiasco so there may not be a way for Google to fix this in software. Whether you are willing to take that risk is up to you. I am going to send my device back and am trying to get the Google dev team to update me on the progress of the issue regardless. At some point in the near future I'd like to be able to re-buy the Pixel 4 XL free of this problem.
I wonder if rooting and putting kurisuka Kernel would hekl
Reuben_skelz92 said:
I wonder if rooting and putting kurisuka Kernel would hekl
Click to expand...
Click to collapse
Perhaps but those days are behind me. I simply don't have time to do this any more. I need the device to work solid out of the box. If you have the Pixel 4 XL, were you able to follow my instructions and reproduce the issue?
dhorgas said:
Perhaps but those days are behind me. I simply don't have time to do this any more. I need the device to work solid out of the box. If you have the Pixel 4 XL, were you able to follow my instructions and reproduce the issue?
Click to expand...
Click to collapse
Didn't make a difference, I got the white point better to how I like but the green tint bug is still there, deciding weather it's a deal breaker or not, it's really annoying
Reuben_skelz92 said:
Didn't make a difference, I got the white point better to how I like but the green tint bug is still there, deciding weather it's a deal breaker or not, it's really annoying
Click to expand...
Click to collapse
What settings did you use in color control to get the white point you like?
dhorgas said:
Perhaps but those days are behind me. I simply don't have time to do this any more. I need the device to work solid out of the box. If you have the Pixel 4 XL, were you able to follow my instructions and reproduce the issue?
Click to expand...
Click to collapse
i agree with not having time, I don't have the time to try to replicate this issue. I use my phone in my bed in the dark all the time, with a dark theme and low brightness and don't have an issue that i've noticed.

Pixel 4XL screen hue

Is it just me or the pixel 4XL screen has a bit of greenish-yellowish tint to it with Ambient EQ off? I'm kind of nit-picky so it's been bugging me lately.
It's a consequence of having 90hz at a lower brightness. Unless it's like that even at a higher brightness level?
Yup. I don't know why it's the 90hz cause never had this problem with my 7 pro.
I do find it is calibrated to green even in normal conditions
Reuben_skelz92 said:
Yup. I don't know why it's the 90hz cause never had this problem with my 7 pro.
I do find it is calibrated to green even in normal conditions
Click to expand...
Click to collapse
Interesting, since I do see multiple reports about the same problem on the 7pro and 7t regarding green tint.
zetsumeikuro said:
Interesting, since I do see multiple reports about the same problem on the 7pro and 7t regarding green tint.
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Click to collapse
I've seen 7t but when you look a lot them are not the same and they look more like hardware issues.
I've had the 7 pro since launch and have had the community app, XDA and Reddit which I look at regularly and I've never come across a thread about a green tint because of 90hz
At 100% brightness it looks fine, But if I dim it to 75% or lower, there's a little bit of green tint when you look at it on a white background.
Reuben_skelz92 said:
I've seen 7t but when you look a lot them are not the same and they look more like hardware issues.
I've had the 7 pro since launch and have had the community app, XDA and Reddit which I look at regularly and I've never come across a thread about a green tint because of 90hz
Click to expand...
Click to collapse
Can you disable 90hz on the oneplus devices? If you can then maybe it just never occurred to them to try to disable 90hz and see if the issue still persists. It certainly didn't dawn on me until I saw someone else having the issue and they reported disabling 90hz solved the problem.
zetsumeikuro said:
Can you disable 90hz on the oneplus devices? If you can then maybe it just never occurred to them to try to disable 90hz and see if the issue still persists. It certainly didn't dawn on me until I saw someone else having the issue and they reported disabling 90hz solved the problem.
Click to expand...
Click to collapse
Yeah you can disable it
Reuben_skelz92 said:
Yeah you can disable it
Click to expand...
Click to collapse
Have any of the users tried disabling it to see if the issue goes away?
zetsumeikuro said:
Have any of the users tried disabling it to see if the issue goes away?
Click to expand...
Click to collapse
Not sure. But like I said the issue looks different and more hardware when you see pictures, the sort that have plagued some batches of panels for years
zetsumeikuro said:
Have any of the users tried disabling it to see if the issue goes away?
Click to expand...
Click to collapse
I tried disabling 90Hz. It does not correct the issue of the green hue. It is not as bad, but it is still there. What disabling 90Hz eliminates (mostly) is the red-shift that occasionally occurs.
It's doing my head in now. My screen has a green hue, really bad on Grey's, worse the dimmer it is. I can turn my screen off and on and instead of a green hue it's purple and super contrasty instead. Going to try a replacement but I'm not expecting it to be much difference as seeing same problems from other users.
The black crush in lower brightness seems to be worse than the op 7 pro too
Reuben_skelz92 said:
It's doing my head in now. My screen has a green hue, really bad on Grey's, worse the dimmer it is. I can turn my screen off and on and instead of a green hue it's purple and super contrasty instead. Going to try a replacement but I'm not expecting it to be much difference as seeing same problems from other users.
The black crush in lower brightness seems to be worse than the op 7 pro too
Click to expand...
Click to collapse
Don't waste your time with a replacement i did and it's the same, Google have calibrated it like this deliberately do a search on Google. Will wait for the 5 unless they've sold even less pixels this year than last year in which case we may not a see a pixel again while that current development team is in place.
Ady1976 said:
Don't waste your time with a replacement i did and it's the same, Google have calibrated it like this deliberately do a search on Google. Will wait for the 5 unless they've sold even less pixels this year than last year in which case we may not a see a pixel again while that current development team is in place.
Click to expand...
Click to collapse
Yeah they calibrated it to be warmer but not bugged Grey's etc lol
Reuben_skelz92 said:
Yeah they calibrated it to be warmer but not bugged Grey's etc lol
Click to expand...
Click to collapse
I didn't even get the chance to try that i was so miffed with the yellow lol
dhorgas said:
I tried disabling 90Hz. It does not correct the issue of the green hue. It is not as bad, but it is still there. What disabling 90Hz eliminates (mostly) is the red-shift that occasionally occurs.
Click to expand...
Click to collapse
Did you also turn smooth display off as well? Since as of the Nov update it kicks into 90hz at lower brightness levels now.
Pixel 4xl has very warm display. Staying next to my note 9 looks bad. Basically no whites unless 90 plus brightness.
zetsumeikuro said:
Did you also turn smooth display off as well? Since as of the Nov update it kicks into 90hz at lower brightness levels now.
Click to expand...
Click to collapse
Yes, I did. There would not be much point in doing half a test. I’m very thorough with stuff
Hi guys I have a pixel 4 whose display shows some green spots while displaying blacks. Do you think it's burn in or it rather be the green tint that everybody talks about? Thank you very much, I don't know if I have to do a replacement or not ?
ps. if you zoom in the right corner you can see these green spots
Bondouael said:
Hi guys I have a pixel 4 whose display shows some green spots while displaying blacks. Do you think it's burn in or it rather be the green tint that everybody talks about? Thank you very much, I don't know if I have to do a replacement or not ?
ps. if you zoom in the right corner you can see these green spots
Click to expand...
Click to collapse
Looks like you have some stuck pixels there in this case the green sub pixel is stuck. Could try to run a stuck pixel fixer and let it run for awhile. But honestly ,it looks like you have so many that a miracle would be required. I would just contact support and have them RMA.

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