Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone.
For Mails:
I use Blue Mail for all my other mails and was using this with my official mails (Office 365) as well, till about a year ago when the company admins introduced a strict check of Outlook app with Intune Portal as the only way to receive the official mails. Since then I had been using both the MS apps for my official mails in my previous Samsung phone. But this stopped working after I moved over to Huawei due to the GPP check mentioned above. Here's the workaround for it:
This will work only if you have web access to your official emails i.e. you are able to use the a broswer to check your official emails.
In Blue Mail, add new account (instead of using Office 365, use Exchange).
Enter full email address and password.
Check Automatic.
Uncheck ActiveSync. Click Next.
For the Exchange Server setting, use the exchange server URL being used by your company. Typically, it is the 1st 3 in the url of your web access to the outlook email. In a lot of cases, this would be outlook.office365.com
Security - SSL/TLS.
If you see a dropdown Access Type, select EWS (Exchange Web Services). Do not select Automatic or ActiveSync.
That should work. The office365 outlook emails should be visible in Blue Mail. The calendar is not synced with this workaround. The needs a different route in.
For Calendar:
I use Google Calendar for all my other activities and so I wanted to add my outlook entries to GCal to have them all in one place.
The easiest way is to publish your calendar from Outlook Office 365 and import it as a URL in GCal.
Steps:
Go to the web view of your outlook.
Click on the Settings icon.
Click "View All Outlook Settings".
Go to Calendars->Shared Calendars.
Click on the ICS Link and click "Copy Link".
This can now be imported in the google calendar as a separate new calendar but the issue is that any updates to your outlook calendar are synced 1-2 times a day only. If that is fine go ahead and import it. I wanted the sync to happen every 5-10 min.
For this, you can use the GAS-ICS-Sync script from GitHub (https://github.com/derekantrican/GAS-ICS-Sync)
Follow the installation and run instructions on the site. You can configure how often the calendar should sync etc in the code.gs file.
Hope this helps someone
Click to expand...
Click to collapse
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
avivasaf said:
I have outlook working great with google account on it, i didnt had any problem to sign in to google account via outlook
Click to expand...
Click to collapse
Yes. Outlook works without issues for google, yahoo, hotmail, live etc. The post was for people trying to configure their official office365 outlook emails e.g. [email protected]
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Ouatedephoque said:
Hi all,
I was using my Huawei P40 lite with my company's Intune app and everything was working perfectly fine.
A few days ago, it seems like Intune underwent a major update, and it now requires Google Mobile Services and Google Play Store to download the apps and securize corporate data. It would also now duplicate all apps on your phone's to create a pro environment separated from the normal private environment. Hence now all apps used for pro and private purpose should be duplicated (pro securized outlook app VS private outlook for private mails / one securized google Play store to download a limited set of certified pro apps VS the complete Google play store for private use.
Since my company is forcing to update to the new Intune, looks like the enrollment will fail in Intune on P40 phone with GMS ban. I get the process started, but it will freeze after a few steps, probably when trying setup the Pro environment and installing the Pro Google Play Store on the phone...
- Do you know if this new version of Intune with Google Play Store to securize the company's apps and data is standard or only tailored for my company ?
- If standard, is there any workaround for phones without GMS, or is Huawei/Microsoft working on an alternative for Huawei's P40s ?
I have not found anything so far and I just dont feel like changing to another phone.
Thanks very much for your time.
Jul
Click to expand...
Click to collapse
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
lazerbourne said:
I was exactly in your situation and stuck at the same place as you mention, that is why I posted the above workaround. You don't need Intune Portal or Outlook if you follow the steps in my post. The only precondtion being that you have access to your web outlook mails through a browser. For now, this is what is working for me. I'm hoping MS and Huawei will work out a permanent solution soon, but haven't heard anything specific regarding this.
Click to expand...
Click to collapse
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
xchatter said:
My wife's company also uses Intune. She can't complete the setup. Somewhere in the last step, the setup freezes on some "getting company resources" or something. She submitted a ticket to their IT department but for now there is zero activity over there. I guess this requirement for the GMS is breaking everything. :/ I will try your suggestion, I hope it works. Thanks for the hints.
Click to expand...
Click to collapse
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Ouatedephoque said:
Thanks Lazerbourne.
I havent tried yet. But i cannot access my company's email login to outlook.com from a non-corporate PC. It says my company does not allow.
I learned a bit more about this issue. Turns out it is not only about having Google Mobile Services on your phone or not. Actually Intune now provides the option to the admins to to block Android enrollments by device manufacturer. My company is British, they apprently blocked Huawei devices in their settings... you got the story... so dumb... Not sure something can be done until politics get back to normal.
Click to expand...
Click to collapse
Exactly!! Mine too had blocked access to Huawei devices in the enrollments that is what was preventing the access. The web access though works from any OS and browser so the above workaround should work for you (presuming the admins have allowed the access to outlook web mail. This too can be blocked in the config settings of the mail server but most companies allow it since it doesn't store anything locally on the phones). Give it a go and see if it works for you.
lazerbourne said:
Most welcome. Hope it worked for your wife. Mine is going good 2 weeks into it.
Click to expand...
Click to collapse
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
xchatter said:
Hi again,
To report back - I was able to set the BlueMail emails using your method. The only thing I was having as a problem was that there were no notifications on new email. I had to switch from "Push" to "fetch on some interval" and the phone started getting the notifications. I excluded the app from all battery things but the "Push" method didn't work. :/ If you have some hints it would be great - I am not sure does this fetch method on 3 mins impact battery so much? If not then let it be.
I haven't still tried the solution for the calendar but I have to try it soon.
P.S.
My wife's P40 Pro is HMS+microg setup.
Thanks again for your insights.
Click to expand...
Click to collapse
Fantastic!! :good:
I would suggest to leave the Fetch on for a day and see how the battery is impacted. The Fetch normally wakes the app in the background and sends a fetch request to the mail server. Theoretically, it shouldn't be a big battery drain.
For my phone, the push notifications are working fine since I'm using the Freeze GSF method (with GMS) to get the notifications working for all the apps. My config HMS+GMS+Frozen GSF.
I've read about conflict issues if you have microG and GMS together on the same phone, so this method may not work for you.
If in the future, you decide to reset the phone, then give it (HMS+GMS+Frozen GSF) a try. That way, all the apps are updated via Aurora Store+Huawei Store, all the notifications and location services for all the apps are working fine. All Huawei updates and Google Play Services updates too work.
lazerbourne said:
Due to my company's policy, we need to register the mobile phones using MS Intune Company Portal and can use only Outlook app for the official mails and calendar. Both these apps can be downloaded via Aurora Store but the registration of the device fails due to the Google Play Protect check during the enrollment of the device. The 2nd step during enrollment fails with an error message regarding the network connection or something similar. After struggling with this for almost a week, I finally found some workarounds. Hope this is useful for someone....
...
Hope this helps someone
Click to expand...
Click to collapse
Tried as per this method. Via EWS the error is "Cannot connect to the server". With ActiveSync it works but downloads just one message saying I must enroll via Portal. ..
I have installed Intune Portal. For that, I needed to downgrade my firmware to .131, install googlefier as per the instructions, upgrade the firmware once again to .157, periodically suppressing series of annoying notifications "Your device is not certified for Play Protect, Google services will not run" (despite I have registered my GWS Device ID with this account and disabled all notifications from Play market already!).
Now Google Services work moreless OK (Play Market works, so do all apps, but the annoying messages keep popping up).
But then Intune only able to create work profile, when going to "Activate your profile" step it generates a lot of "Device not certified for Play Protect" and then finally says "Could not connect to the server, network may be down" etc. No certificate is created on server, nothing. After that, Intune disables itself.
UPDATE: Here Microsoft writes something on the matter. I understand the problem is driven by some specific corporate policies configured in a way to rely on GMS (whilst it can potentially be also delivered without them). Will check with admins if this can be amended somehow.
https://docs.microsoft.com/en-us/mem/intune/apps/manage-without-gms
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet. Updating the policies on the main server is an option, another could be to ask the admins to enable the web access (EWS). EWS will sooner or later be made obsolete so this workaround may not last too long. Hopefully by then MS would have figured out a way
Click to expand...
Click to collapse
Admins won't change the policy I am receiving some reassuring comments on other forums, from people who managed to get it working with some instructions like this
хттпс://youtu.be/HBnst3IgFlA
But nothing worked for me yet...
lazerbourne said:
@schtirtliz - That is correct. Its due to the reliance on GMS which in some ways is mitigated by using the sideloaded GMS (using Googlify etc.). The main problem is with the Google Play Protect for which there is no workaround yet.
Click to expand...
Click to collapse
Update. I have managed to install GMS with another instructions from here https://youtu.be/XvFQkavPZnk
All apps work perfectly now, no errors.
However, Intune still does not work. Once it creates work profile, it clones all Google stuff into it, and immediately new "badged" version of Google Play starts to generate same Play Protect errors and block further progress (unbadged one keeps working well).
Is there any way to sideload and install "GMS fix.apk" under work profile? Maybe via adb etc.? I tried but it says no access to shell... how does that cloning process work, why does it clone some unpatched version rather than taking patched one from the system files?
Thanks!
I doubt that would work since the Work profile is created to prevent exactly this i.e. installing patched apks or using root hiding apps for rooted devices.
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Do you mean Unified Inbox? Click on the top left icon of the app, you'll see the Unified Inbox and also the individual mail boxes.
Enable Play Protect
LarsChristian said:
Got this to work, but does anyone know how I can det up shared inbox? Its easy in Outlook, but cant see how in blue ?
Click to expand...
Click to collapse
Hi, please, did you manage to enable the Google Protect?
Thanks!
I managed to get both email and calendar using "Nine - Email & Calendar" from Play Store. I'm using gsf freeze, and also have Vanced microG installed. Installed GMS this summer, don't use googlify. Only hoping it will last..
Used the settings from first post:
-full email ([email protected], CN = Common Name from AD), not my [email protected]
- Exchange Server instead of Office 365
- SSL/TLS
Did not have a choice to uncheck ActiveSync, so this is checked.
Related
Just downloaded and installed the new Touchdown update, that adds Push email.
I immediately paid for the license key after checking the program out.
Kickass App.
Not only does it give me push email for my exchange email, it also allows for multi-selecting emails for deletion.
Finally!!!.
Why Google couldn't have included this, is completely beyond me.
But when I evens ee what theme developers, as well as dxHome can do to chnage the look and feel of the phone, it seems to me that they did the bare minimum.
I still am hoping that future releases will see a much more smoother UI, and see some changes to add SOME eye candy to the Market and other pages.
As right now it's really quite drab and dreary.
Just like the original UI is very boring and bland.
I'm pretty certain the idea was, in fact, to do the bare minimum and then allow apps to extend the OS. It's good in thoery, but only once the apps start rolling in to fill the voids.
What I REALLY hope starts to happen is the ability to REMOVE stock apps once new ones start coming in. I already cant stand having both Mail and K9Mail, Messenging and K9SMS, COntacts and StarContact... that quickly bloats the app drawer and wastes memory.
Henchman said:
Just downloaded and installed the new Touchdown update, that adds Push email.
I immediately paid for the license key after checking the program out.
Kickass App.
Not only does it give me push email for my exchange email, it also allows for multi-selecting emails for deletion.
Finally!!!.
Why Google couldn't have included this, is completely beyond me.
But when I evens ee what theme developers, as well as dxHome can do to chnage the look and feel of the phone, it seems to me that they did the bare minimum.
I still am hoping that future releases will see a much more smoother UI, and see some changes to add SOME eye candy to the Market and other pages.
As right now it's really quite drab and dreary.
Just like the original UI is very boring and bland.
Click to expand...
Click to collapse
I downloaded this over the weekend and tried to get it working with no luck. I tried both the 2007 and 2003 configuration, with and without it taking the server certificate. Both failed to work for me.
I wish I could get a working exchange software. Its the only thing missing from well almost from Android
rsfaze said:
I downloaded this over the weekend and tried to get it working with no luck. I tried both the 2007 and 2003 configuration, with and without it taking the server certificate. Both failed to work for me.
I wish I could get a working exchange software. Its the only thing missing from well almost from Android
Click to expand...
Click to collapse
I had a heck of a time getting it to work.
Untill I followed their PDF instructions to the letter.
And it worked immediatly.
Been using it since it was first released. Took me all of 3 minutes use to buy it back in November. I've been part of their beta program since then as well, and the 2.0 versions are just getting better and better.
I've been using it since initial release, then have been using beta builds, works great with pull and push for me. I'm on exchange 2003, support for the app is great, had few issues in early releases, worked with support and they resolved everything in no time.
overall great app, I've stopped using blackberry while ago.
How does the PUSH mail work
I have just installed the new version of Touchdown
it works perfectly, but how does the Push mail service work!!!
in a Blackberry the server updates the phone once a message arrives, but with touchdown no service is activated from the server, so how does the software do it??
Does it keep an internet connection open all the time? if so when my desktop is on and the message is downloaded directly to my Outlook, will it be able to get a copy before it is downloaded to my PC???
i have a limited data plan and that will make a big difference in my bytes consuption
Exchange Push and Touchdown
If you have not had push enabled previously, you will need to configure it from within you Exchange System Manager (Global Setting -> Mobile Services) and enable for your user account in the Active Directory Users and Computers App (Exchange Features - > Mobile Services). Once this is setup, you can follow the instruction provided by NitroDesk to validate and enable push support.
As messages are received by your exchange server, the server sends a message to your configured cellular providers messaging service - which basic sends a text message notification to your phone telling it that you have new mail on the server. The phone's email client then goes out to retrieve it. Operating this way avoids the need to have the email client continuously check the server for new email.
I hope this helps.
I currently have a problem with Touchdown inwhich the push services turn off soon after being enabled. Status goes from "Push Active" to "Push Off" on the main Touchdown screen. Does anyone have any words of wisdom?
Thx
jhales said:
I currently have a problem with Touchdown inwhich the push services turn off soon after being enabled. Status goes from "Push Active" to "Push Off" on the main Touchdown screen. Does anyone have any words of wisdom?
Thx
Click to expand...
Click to collapse
I had the same problem. First check under connection that you have your full e-mail address written. Then under advanced re sync your folders and then under connection try again the active sync. If you don't get an error message when checking for active sync it should work.
do you need to have a static IP on your ISP end in order for this to work?
I'm running exchange server 2003 and want to test TouchDown and hopefully switch off my bb.
Thanks
Hi,
I've read several news about google droping support for Active Sync.
Apparently it the deadline was yesterday 31st of July.
I've activated a WP8 device today, and I can't sync Gmail accounts.
I'm extremely frustrated with Microsoft and Google. We users are suffering for their wars...
Anyway, anyone has a workaround?
Waiting until the GDR2 update is not an option, as we got branded devices and may take months until it arrives...
Thanks in advance.
gmail config
ypsmav said:
Hi,
I've read several news about google droping support for Active Sync.
Apparently it the deadline was yesterday 31st of July.
I've activated a WP8 device today, and I can't sync Gmail accounts.
I'm extremely frustrated with Microsoft and Google. We users are suffering for their wars...
Anyway, anyone has a workaround?
Waiting until the GDR2 update is not an option, as we got branded devices and may take months until it arrives...
Thanks in advance.
Click to expand...
Click to collapse
hi
the same way is on wp8 to as i have done on wp7.8
link below
http://forum.xda-developers.com/showthread.php?t=2251814
as i now i have heard google have extended th support till 31 dec 2013
Thanks for reading
Good tip! Yeah, the Google ActiveSync server can be configured as any other ActiveSync service (which is how the phone communicates with Exchange) would be; it just requires you to configure it manually a bit.
Also, you can use IMAP to access you Gmail instead, if you want to (or if they shut off the service).
Finally, there's always the option of telling Google to get stuffed, setting up a new email account that you can sync on the phone, and setting rules in Gmail to
A) automatically forward all your mail at the gmail account to your new account
B) automatically send a reply to all mail you receive on your gmail account telling people to use the new address.
Hi,
I managed to make it work.
What I did was the following:
. enable IMAP on the Google account.
. disable threading view on the mobile.
They started working now.
Brgds
Sent from my HTC Sensation
Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!
drunkenmstr said:
Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!
Click to expand...
Click to collapse
Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.
arkolbus said:
Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.
Click to expand...
Click to collapse
Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.
drunkenmstr said:
Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.
Click to expand...
Click to collapse
Have you tried deleting and recreating the account on the device?
arkolbus said:
Have you tried deleting and recreating the account on the device?
Click to expand...
Click to collapse
Yes, we tried that as well.
Not sure what else it could be. Did you install any new apps last week (esp. anything like an ad-blocker, or anything else that might have changed your hosts file)? Sometimes these kinds of apps can interfere with legit connections (I used to use an ad blocker but it caused problems with my RSS reader).
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
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1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
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i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
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1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
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1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!
Try to reboot your phone maybe
We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.
Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.
Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!
Got my K20 Pro this evening and was quite pleased with the device. However, when i tried to install my corporate email (using intelligent hub and mdm app), the process errors out when setting gmail (corporate) as a device admin. I see quite a few posts on the Mi forums calling this issue but looks like no fix has been provided yet.
Any help/pointers?
Advance thanks
This is prolly not helpful but I have set up Google Device Policy and was able to setup my company Gmail as well work profile without a hitch.
strangeprotocol said:
This is prolly not helpful but I have set up Google Device Policy and was able to setup my company Gmail as well work profile without a hitch.
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Could you provide more details please? How did you go about doing this?
I downloaded Google Apps Device Policy from playstore. Once that's downloaded, opened it. I used my company email address and username and sign in and followed the prompts to setup my other apps which are linked to company.